Jobs in Brook Park Ohio

Sales Account Executive- Manufacturing

Company Description

IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex engineering projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you.

Job Description

We are looking for a Sales Account Executive who is passionate, self-motivated, and business savvy, with a strong desire to overachieve their professional and financial goals to join our team. This is an exciting opportunity to utilize your solution selling skills, to drive business within named accounts in the Manufacturing sector. In this role you will have the opportunity to collaborate with our best in class, presales, customer success, and professional services teams, to ensure that your customers view you as a trusted advisor who can deliver solutions well past software alone.

Responsibilities

• Manage full sales cycle from researching accounts to closing business.
• Discovering, developing, and managing business relationships with prospects and current customers to sell software, services, and other related solutions.
• Selling wide and deep into accounts by identifying client needs and opportunities where IMAGINiT products and services will improve client growth and productivity.
• Leading account strategy sessions with current clients, prospects, and internal teams.
• Developing and delivering presentations and proposals.
• Increasing IMAGINiT visibility in the industry by attending networking events, using social media, referrals, etc.
• Collaborating across IMAGINiT business units working with other channel partners to secure customer business.

Qualifications

• 5+ years of direct sales experience selling software solutions to mid-size and large enterprises.
• Measurable track record in new business development and overachieving sales team targets.
• Proven hunter mentality with a track record of sales success.
• Strong business acumen, and ability to have business conversations at all levels.
• Excellent problem solving, negotiation, and closing skills.
• Ability to manage the entire sales process from prospecting through close.
• Strong verbal and written communication skills and CRM usage.
• Experience with multi-product/services selling is a plus.
• Experience selling within the Manufacturing sector is a plus.
• Bachelor’s degree or equivalent is a plus.

Additional Information

What can you expect?

• Comprehensive onboarding program and on-going training that prepares you for success.
• Approachable leadership team who truly cares about you and your customers.
• Opportunities for growth and development with opportunities to move up or horizontally within the organization.
• You will be surrounded by armies of people that you can leverage from a strong technical team including pre-and-post sales engineers, marketing, and a technical support team second to none.

Hybrid/Remote Work

• Ability to maintain appropriate productivity and performance.
• Have a work environment that is free from distractions and has a reliable internet connection.
• Ability to dedicate their full attention to their job duties and be available via Teams and/or phone during work hours.
• Required to attend all mandatory meetings and/or events and be responsive to any communication from colleagues, customers, and management.

Travel

• 20-25% annually

Total Compensation

• Salary $75,000-$85,000
• OTE Range $180,000 Plus

Benefits

• Health, Dental, and Vision
• Health Savings Account with Employer Matching Contribution
• Limited Purpose FSA Account
• Medical Flexible Spending Account
• Dependent Care Assistance Plan
• Short & Long-Term Disability
• Wellness Programs
• Employee Assistance Program
• Group Term Life Insurance
• Voluntary Life Insurance
• Paid Holidays
• Vacation and Sick Leave
• 401(k) with company match
• Tuition Reimbursement
• Service Awards
• Employee Referral Bonus Program

Visit us at for more information.

We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.

We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in the U.S. for any employer without company sponsorship.

Position/Title: Sales Apprentice Representative

Reports to: Territory Sales Manager

GENERAL SUMMARY OF POSITION:

This hands-on program is facilitated by a dedicated sales leader who will teach, coach, and provide feedback to the Sales Apprentice so he/she can fulfill the requirements of their future role. They learn how to increase sales, penetrate markets, and generate maximum returns for themselves and the company. In addition, they learn how to handle many of the more difficult problems in marketing, such as explaining to prospects the technical aspects of Garland roofing systems, selling against tough competition, and working through customer perceptions that directly affect business. During the two year apprenticeship, they learn how to “put it all together” and in the process derive self-satisfaction from achieving weekly, monthly and yearly objectives and growing within the organization.

CORE & ESSENTIAL FUNCTIONS:

• Promotes/sells/secures orders from prospective customers through a relationship-based approach.
• Demonstrates products and services to potential customers and assists them in selecting those best suited to their needs.
• Provide high-quality customer service to accounts who have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings.

DETAILS OF FUNCTION:

• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Researches sources for developing prospective customers and for information to determine their potential.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Expedites the resolution of customer problems and complaints.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
• Identifies advantages and compares organization’s products/services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Participates in trade shows and conventions.
• Other duties as assigned.

JOB EXPECTATIONS:

The basic responsibility of a Garland apprentice is to represent Garland to all customer accounts in a designated geographic territory. Their purpose is to obtain optimum distribution of products by reaching and exceeding their performance objectives. They manage the company’s business in each territory, almost as if it was their own, and they coordinate efforts with the sales representative to which the report as well as the Regional Manger. The job is best viewed in terms of the functions that are required in order to fill this basic responsibility. The job is best viewed in terms of the functions that are required in order to fill this basic responsibility.

QUALIFICATIONS:

Possession of at least a high school diploma is required and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications and contact management software. Must possess a valid driver’s license. Must be able to travel to client meetings.

EQUAL OPPORTUNITY EMPLOYER

The Garland Company, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law.

Description:

United Protective Technologies is seeking a results-driven Account Executive to join our team in the high-performance coatings industry. The Account Executive will be responsible for generating new business, managing customer relationships, and driving revenue growth by promoting our PVD and DLC coating services across a variety of industries, including aerospace, automotive, firearms, medical, and metal forming.

Duties/Responsibilities:

• New Business Development: Identify and pursue new sales opportunities in target markets for PVD and DLC coating services.
• Customer Relationship Management: Serve as the primary point of contact for key accounts; maintain long-term, strategic relationships.
• Sales Process Management: Lead the entire sales cycle from initial contact and quoting to closing, onboarding, and after-sales support.
• Technical Consultations: Work with engineering and production teams to provide technically sound proposals, advise on material compatibility, and ensure coating specifications meet customer requirements.
• Quoting and Pricing: Prepare and present accurate quotations; negotiate pricing and terms within company guidelines.
• Market Intelligence: Monitor market trends, competitor activity, and customer feedback to inform strategy and innovation.
• Reporting: Maintain accurate records in CRM; provide regular sales forecasts, pipeline updates, and activity reports to management.

Skills/Qualifications:

• Excellent communication, presentation, and interpersonal skills.
• Strong technical aptitude and ability to understand customer engineering drawings/specs.
• Self-starter with a proven ability to meet or exceed sales targets.
• Proficient in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

Desired Skills/Qualifications:

• Technical understanding of thin film coatings.
• Blueprint and Spec Interpretation: Ability to read and interpret engineering drawings, coating specifications, and tolerances.
• Pipeline Management: Experience managing a sales pipeline of 30–50 active accounts with varying revenue potential and project complexity

Education/Experience Requirements:

• 2+ years in technical sales or account management, preferably in surface treatments, coatings, or manufacturing services.
• Familiarity with PVD coatings or similar technologies (e.g., plating, anodizing, heat treatment) is a strong plus.
• Bachelor’s degree in business, Engineering, Materials Science, or related field preferred.

Company Description

Tendon Manufacturing, established in 1988, is a full-service metal fabrication and manufacturing company with three locations in Warrensville Heights, Ohio. Tendon’s diverse offerings include laser cutting, welding, machining, assembling and powder coating. Our commitment to excellence and innovation has made Tendon Manufacturing a trusted name in the industry.

Role Description

The Director of Quality Control will oversee all quality management processes and practices at Tendon Manufacturing's three facilities. This is a full-time, on-site role where the Director will lead a team of quality professionals in ensuring compliance with industry standards and internal requirements. Responsibilities include developing and implementing quality control systems, conducting audits, analyzing quality data, and collaborating with customers & production teams to maintain and improve quality standards.

Qualifications

• Strong expertise in Quality Control and Quality Assurance practices
• Proficiency of Quality Management systems, such as ISO 9001
• Demonstrated leadership skills with experience managing quality teams
• Strong problem-solving abilities and analytical thinking
• Ability to ensure compliance with regulations, standards, and customer requirements
• Prior experience in metal fabrication or manufacturing industries

Pay: $80,000.00 - $150,000.00 per year

Are you a driven, self-motivated individual looking to build a rewarding and lucrative sales career?

Gold Medal Roofing, an award-winning leader in the industry, is seeking Outside Sales Representatives to join our dynamic team. We believe in investing in our people. That’s why we offer a comprehensive paid training program designed to make you an expert, regardless of your background. If you bring the attitude, we'll provide the tools and path to a six-figure income.

What We Offer:

• Guaranteed Paid Training: Earn $750/week during ramp-up phase while you learn the industry from the ground up.
• Uncapped Earning Potential: Our commission structure is designed to reward top performers. First-year reps typically earn $80k-$95k, with our top tier exceeding $150k.
• Clear Career Path: We promote from within. Your success opens doors to leadership opportunities.
• Comprehensive Benefits: Including health, dental, and vision insurance, plus professional development assistance.
• A Winning Team: Join a supportive, high-energy culture that celebrates success. We've restored over $235 million in roofs in 2025 alone!

Your Role on the Team:

• Conduct thorough, professional roof inspections to identify damage and educate homeowners on their best options.
• Serve as a trusted advisor, guiding clients through the insurance and restoration process with clarity and professionalism.
• Manage your sales pipeline and collaborate with our production teams to ensure a seamless customer experience.

What Makes You a Great Fit:

• You are highly motivated, coachable, and have a relentless drive to succeed.
• You are a natural communicator who enjoys building relationships and helping people.
• You have a valid driver’s license and a reliable vehicle for travel within your territory.
• You are comfortable with heights and able to perform roof inspections safely (training provided).

Ready to build your future? Apply now and let's get started!

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid training
• Professional development assistance
• Vision insurance

Work Location: On the road

Summary

The Senior QA Manager is a quality professional with day to day responsibility for site management. From a quality perspective, this role involves designing, planning, prioritizing, executing, reviewing, and reporting results of tests performed in the QA lab as well as other related duties necessary to operate within a highly regulated environment such as supporting quality events (audits, corrective actions, investigating nonconformances), maintaining calibrations, document control, and training. From a site management perspective: the Supervisor is the most senior NextBeam person onsite and has responsibility for assuring operations run as planned in conjunction with our manufacturing partner.

Essential Duties: Quality

• Establish and maintain good technical understanding of relevant industry standards and regulations (ISO 13485, ISO 11137 series, ISO 11737 series, ASTM 51649, ASTM 52303) in order to design and perform testing with appropriate test methods, sample sizes, statistical techniques, and acceptance criteria.
• Collect, analyze, and report data to release / reject product batches and other studies
• Maintain calibration of laboratory equipment and tools
• Investigate, root-cause analyze, and provide disposition when quality events occur
• Maintain document control including developing new and updated procedures, forms, templates and recordkeeping systems
• Support audits by customers, regulators, and other groups including understanding and communicating how we meet applicable requirements, planning and implementing corrective actions
• Maintain a high level of quality and integrity even under challenging conditions such as undesirable test results or during customer or regulatory audits
• Collaborate with other functions to convey the importance of quality control including how quality control affects and is affected by other functions
• Schedule, prioritize, and communicate status of testing according to a variety of factors including internal, customer, and compliance requirements
• Maintain inventory of lab supplies and consumables
• Maintain accuracy and completion of sample inventory and other logs
• Assist with data trending and analysis for monitoring validated processes and supporting changes when necessary
• Assist with establishing schedule and responsibilities for lab personnel to drive customer and employee satisfaction
• Participation in industry standards development and updating internal documentation for continuing compliance as standards and regulations are revised

Essential Duties: Operations & Leadership

• Understand and be able to operate NextBeam’s Enterprise Resource Planning (ERP) system to receive, work order, and invoice jobs
• Maintain strong and proactive communication with our onsite manufacturing partner
• Assure that the small (1-3 person) onsite NextBeam team is trained and and organized
• Provide first-line guidance to help junior staff perform their designated tasks
• Assure NextBeam meets its obligations to customers in conjunction with our Customer Service team

Required Qualifications:

• College diploma or equivalent
• 3+ years in quality control or a related function
• Ability to communicate with native or bilingual proficiency in English including reading, writing, listening, and speaking in a professional and technical manner with internal and external groups
• Very strong skills with Microsoft Office applications (Word, Excel)
• Ability to lift 30lbs., sit or stand for long periods of time.
• Strong skills in mathematics and statistics

Preferred Qualifications:

• AAMI CISS-RAD certification
• Industry training for quality control, document control, or auditing
• Experience working in a highly regulated environment (medical device, pharmaceutical, aerospace, semiconductor or similar)
• Working knowledge of good documentation practices (GDP), good manufacturing practices (GMP), quality systems (ISO 9001 or ISO 13485)
• Experience working in a laboratory environment and using lab equipment
• Experience with performing and maintaining calibrations or other verification / validation processes
• University courses in statistics and/or calculus
• Six sigma certification (yellow, green, black) for statistical analysis

Work Environment:

• Works in a variety of environments including laboratory, warehouse, and office
• Occasional exposure to dust, heat, humidity, and solid or gaseous materials with special handling requirements
• Occasional (5-10%) travel for industry conferences, training, customers, or other corporate functions

Employment Type: Full-Time, Non-Exempt (Hourly)

Benefits Offered: Paid Time Off, Paid Holidays, Medical, Dental and Group Vision Insurance,

401k with Company match, gym membership reimbursement, casual work environment and excellent career growth

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program

Education:

• Bachelor's (Required)

Experience:

• Quality Control: 3 years (Required)
• Management: 2 years (Required)

License/Certification:

• AAMI CISS-Rad (Preferred)

World-class dental practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.

This practice is owned by a well-respected dentist and caters to an elite, but family-focused clientele, where thousands of treatments and procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting.

The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. Dental experince is preferred. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back-office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!

Responsibilities:

1. Sales - assist prospective patients in making comfortable and confident decisions to undergo dental treatments and procedures through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $25,000 is a must.

2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year-round, and is lightning quick on a computer.

3. Additional Responsibilities:

• Organization – Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred but not required.
• Positivity & Normalcy – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
• Whatever it takes attitude with a sales focus – typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.

Job Requirements:

• Bachelor’s degree.
• 1-3+ years of sales experience – preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is NOT an administration position. It is a sales position with some administrative work.
• Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
• Outstanding verbal and written communication and presentation skills.
• Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
• Strong computer and typing skills - typing no less than 40 wpm - with the ability to learn proprietary software for the dental industry quickly.
• Excellent follow-up and organizational skills – a commitment to timely task completion without compromising quality is a must.
• Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
• Ability to excel individually as well as a productive member of a team.

Compensation and Benefits:

• Annual pay based on results for year one is composed of base pay and bonuses. Income is uncapped, but typical first year income, which includes both base pay and bonuses can range from $85,000-$105,000+. With superb performance, additional income can be earned in year one. Ability to earn uncapped income in future years is possible, and typical.
• PTO per company policy
• Medical/Dental/Vision benefits per company policy
• Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
• Reasonable hours
• Reduced or complimentary treatments per company policy
• Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.

OneGI is seeking a BC/ BE Gastroenterologist in Brunswick, Ohio. A terrific opportunity to join an outpatient practice that provides world-class care!

Highlights:

• General GI Practice; 100% outpatient/ASC setting
• APP support
• Infusion, Pathology, Research, Anesthesia, Hem Banding available support services
• 1 ASC location with ownership potential
• 2-year practice partnership track

Benefits:

• Competitive Base Salary with Competitive Production Earnings
• Sign On Bonus and Moving Expenses
• Medical, Dental, Vision, 401k Match
• Malpractice Insurance

At One GI®, we provide exceptional gastroenterology care that puts patients at the forefront. Since our inception in 2020, we have grown rapidly while remaining steadfast in our commitment to driving excellence and upholding the highest standards in gastroenterology practice. Our renowned physician leadership, collaborative team culture, state-of-the-art ancillary services, and robust network strength empower our physicians to deliver personalized, compassionate care tailored to each patient’s unique needs.

One GI is more than just an organization; it’s a community of over 1,300 dedicated individuals united by a shared purpose: creating a better healthcare experience for patients, colleagues, and communities. We are a diverse team of professionals who bring our unique perspectives and expertise to the table, fostering an environment of collaboration and continuous improvement. Each One GI practice is the leading provider of gastroenterology care in its respective community, retaining its regional name and unique reputation while leveraging the expansive resources and backing of our national organization.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

At Altea Healthcare, we are leaders in post-acute and primary care, bringing compassion, innovation, and efficiency to skilled nursing facilities across the country. We foster a culture of support, professional growth, and work-life balance. Join our team and be part of a healthcare revolution that prioritizes both patients and providers.

Apply today to learn more about this rewarding opportunity!

Job Highlights

• Work-Life Balance: Competitive compensation with balanced hours.
• Weekend & On-Call Freedom: No on-call, no weekends.
• Always Supported: NP/PA support at all locations, always.
• Flexible Scheduling: Your schedule, tailored to fit your life. No set daily shift times.
• No Overnight Duties: Sleep peacefully with no overnight call/requirements.
• Malpractice: Full insurance peace of mind.
• Referral Bonus: Earn more by expanding our team.
• Career Advancement: Leadership opportunities promoted.

Essential Functions & Responsibilities

• The physician serves as medical director for skilled nursing facilities (SNF) and participates in administrative and quality initiatives for the facilities he or she is responsible for;
• Medical directorship functions include attending and participating in monthly quality assurance and process improvement meetings; participating in quality improvement initiatives; providing guidance to facility staff; reviewing and revising (if necessary) facility's clinical guidelines; insuring compliance with state and federal regulations, training facility staff; and supervising facility clinical staff.
• In addition to the medical director role, the physician also serves as the attending physician for the residents residing at each facility;
• The physician collaborates with Nurse Practitioners and Physician Assistants to manage day to day resident care at each facility. Typically, each facility will have a full-time PA or NP assigned to the facility depending on the acuity and volume of the patient population;
• Physician will provide high quality, patient-centered, comprehensive primary care services by rounding on patients residing in SNFs;
• Physician is responsible for diagnosing and treating patients with acute illness, such as bacterial and viral infections, as well as chronic diseases and conditions, such as hypertension, heart disease, or diabetes
• Physician must be able to supervise collaborating nurse practitioners and physicians assistants

Compensation

• Compensation ranges approximately from $1,100.00 - $1,200.00 (Part-Time)

Qualifications

• Medical License
• Strong understanding of medical terminology and physiology
• Experience with managed care and EHR systems
• Experience in patient care and hospital environments

Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Employer retains the right to change or assign other duties to this position. All benefits and job highlights are subject to and contingent upon availability.

Position Summary

The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed.

Primary Objective

To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth.

Duties and Responsibilities

Client Relationship Management

Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth.

Daily Operational Oversight

Manage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards.

Financial and Administrative Tasks

Monitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget.

Team Supervision and Training

Recruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service.

Communication and Reporting

Provide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations.

Supervisory Responsibilities

Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success.

Additional Responsibilities

Other tasks may be assigned as needed to support the company’s overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required.

Knowledge, Skills, and Abilities

Competency/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

A high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial.

Certificates and Licenses

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Hospitality, Customer Service, and Communication

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.

Advanced Client Management Skills

Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships.

Strong Analytical and Problem-Solving Abilities

Analyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy.

Effective Training and Leadership Skills

Provide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites.

Payroll Management

Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency.

Excellent Communication and Reporting Skills

Provide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively.

Work Environment

The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions—including extreme heat, cold, humidity, and wet environments—is expected. The location can be noisy, with moving vehicles operated by the public.

Physical Demands

Valet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities—including close, distance, peripheral vision, depth perception, and the ability to adjust focus—to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site.

Cell Phone Use

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will

Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA)

This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman’s compensation laws.

Employee Leave

PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Valet Account Manager

Department: Valet Parking Division

Reports directly to: City Manager / Area Manager

Schedule: Full Time

Status: Exempt

Compensation: Salary plus potential bonus opportunities

(Salary can vary depending on market and applicable experience)