Jobs in Brook Park, OH

About Project Technologies and Services (PTS)

Project Technologies and Services (PTS) is a Northeast Ohio-based consulting engineering and project management firm serving industrial and manufacturing facilities. We deliver practical, field-proven engineering solutions that support capital equipment installations, plant upgrades, and automation projects.

We engineer equipment and process systems inside active manufacturing environments. Our work integrates structural, mechanical, electrical, and controls engineering to execute real-world industrial projects.

About the Role

We are seeking an experienced Engineering Project Manager to lead industrial capital equipment installations, plant upgrades, and infrastructure projects within manufacturing environments.

This role combines technical engineering knowledge, project leadership, and field execution oversight. The Project Manager will be responsible for planning, coordinating, and executing projects while working directly with client personnel, contractors, and internal engineering teams.

The ideal candidate is proactive, organized, and comfortable operating in active industrial facilities while managing multiple project priorities. The position requires technical understanding, field presence, and hands-on involvement with project execution.

Responsibilities

• Lead execution of capital equipment installations and plant modification projects
• Develop project scopes, schedules, and budgets
• Coordinate internal engineering resources and external contractors
• Review and develop equipment layouts, drawings, and technical documentation
• Support or perform technical engineering tasks as needed within projects
• Perform field walkdowns, site verification, and installation coordination
• Manage construction activities and ensure safe installation practices
• Coordinate with plant operations, maintenance, and engineering personnel
• Track project progress, costs, and schedule performance
• Identify and mitigate project risks and resolve field issues
• Lead project meetings and communicate status to clients and stakeholders
• Support equipment startup, commissioning, and project closeout activities
• Support proposal development, estimating, and new project opportunities

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or Civil/Structural preferred)
• 5+ years of experience managing engineering or capital projects in industrial or manufacturing environments
• Strong communication skills and professional client-facing presence
• Experience coordinating contractors and multidisciplinary project teams
• Ability to independently manage multiple projects and priorities
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Excel and Word
• Working knowledge of project scheduling tools (MS Project or similar)
• Familiarity with AutoCAD and/or SolidWorks preferred
• Have or on track to obtain PE or PMP is a bonus
• Ability to work in active industrial environments

Compensation Details

• Full-time with benefits
• Salary range: $90,000 – $125,000, commensurate with experience
• Paid holidays and PTO
• Flexible Work Schedule
• Health, Vision, Dental insurance available
• Retirement plan with employer match

Chief Executive Officer – Private Equity-backed Commercial/Residential Paving Services – High Growth

Our client is a growing lower middle-market paving services business supporting residential and commercial customers. The business is backed by a leading private equity sponsor who is committed to drive significant growth as the business expands their geographic footprint across the Midwest.

We are seeking an experienced middle-market construction services executive with an owner mentality to strategically partner with the investors and effectively deliver on the growth mandate while building a highly effective team and professionalizing an entrepreneurial organization as it scales. This hands-on, customer focused CEO will have full P&L ownership and will be responsible for establishing process, ramping up project delivery capabilities and ensuring accountability across the company. They will be responsible for improving visibility across the entire organization, professionalizing all operations and driving significant organic and acquisitive growth initiatives. It will be a strong asset to have had previous experience in leading an organization within a private equity sponsored or investor-led enterprise.

The CEO will be working directly with an experienced private equity partner and equity will be offered as part of the overall compensation incentive structure.

Job Summary

The Safety Advisor is responsible for supporting, implementing, and overseeing Environmental, Health, and Safety (EHS) programs on active project sites. This role partners closely with client teams, project management, and field personnel to ensure compliance with federal and state safety regulations, promote a strong safety culture, and reduce risk through proactive planning, monitoring, and coaching.

This role is open to the following positions:

• Weekend Dayshift: (Saturday & Sunday 7am-3pm)
• Weekend Evenings/Nights: (Friday Noon-9pm, Saturday & Sunday 4pm- Midnight)

MUST have trenching & excavation experience!

Key Responsibilities

• Work collaboratively with client teams to plan, implement, and supervise project-specific Environmental, Health, and Safety (EHS) requirements.
• Monitor field activities to identify safety violations, incidents, and trends, and recommend appropriate corrective and preventive actions.
• Promote and reinforce a positive safety culture through coaching, mentoring, and engagement with field team members.
• Conduct and document daily field safety audits, inspections, and observations.
• Attend and actively participate in project safety meetings, including pre-construction meetings, coordination meetings, and toolbox talks.
• Assist with investigations involving injuries, near misses, property damage, and general liability incidents, including root cause analysis and follow-up actions.
• Oversee and manage site safety orientation processes for employees, subcontractors, and visitors.
• Assist in the development, review, and implementation of written site-specific safety plans and Job Hazard Analyses (JHAs), particularly for high-risk activities.
• Create and deliver relevant weekly safety talks based on site conditions, work scope, and identified hazards.
• Present safety information during Safety Stand Downs, pre-shift huddles, and special safety initiatives.
• Educate project teams on applicable Federal, State, and local occupational safety and health regulations and monitor regulatory changes to ensure ongoing compliance.

Required Qualifications

• CHST/CSP Certification
• OSHA 510
• Proven experience in a Safety Advisor, Safety Officer, or similar EHS role within construction, industrial, or project-based environments.
• Demonstrated experience with scaffolding safety, including inspection, hazard identification, and regulatory compliance.
• Strong working knowledge of OSHA regulations and applicable Federal and State safety standards.
• Ability to conduct safety audits, incident investigations, and risk assessments.
• Effective communication and interpersonal skills with the ability to coach and influence personnel at all levels.
• Strong organizational and documentation skills.

Preferred Qualifications

• OSHA 30-hour certification (or equivalent).
• First Aid/CPR certification.
• Experience working on large or multi-contractor project sites.

Senior Power BI Developer

12-month Contract to Hire

Remote or Hybrid in Cleveland, OH

**Unable to do C2C or Provide Sponsorship**

Brooksource is supporting a major integration initiative involving the onboarding of a recently acquired business onto an existing enterprise platform. As part of this effort, all net-new reporting will be built using Power BI, while existing reporting in Tableau, Business Objects, or OBIEE will be lightly supported to ensure consistent data flow. This developer will support the reporting workstream tied to the acquisition, operating within a structured waterfall methodology and leveraging Lean Spec documentation.

Position Summary

We are seeking a Senior Power BI Developer who can independently design, build, and deliver enterprise-level reporting solutions as Brooksource supports our client’s integration initiatives. This consultant will own Power BI development end-to-end and help guide best practices, as Power BI is a growing platform within the environment. The role involves close collaboration with business pods, technical leads, and integration teams to translate requirements into reliable reporting solutions.

Key Responsibilities

• Develop new Power BI dashboards, data models, and reports based on documented Lean Specs
• Convert business requirements into structured reporting deliverables within a waterfall framework
• Leverage existing data pipelines to expose required fields and build accurate, meaningful reporting
• Provide light support for existing reporting in Tableau, OBIEE, or Business Objects (data flow inspection, filter checks, troubleshooting)
• Participate in SIT and UAT cycles to validate reporting output and ensure successful rollout
• Provide best-practice guidance on Power BI architecture, data modeling, and visualization standards
• Collaborate with BAs, engineering leadership, and business stakeholders throughout development cycles

Required Skills & Experience

• 5+ years of hands-on Power BI experience, including:
• DAX
• Power Query
• Data modeling (star schemas, semantic modeling)
• Report/dashboard development
• Strong SQL and data environment understanding
• Experience working in structured SDLC environments (waterfall preferred)
• Ability to work independently and own reporting deliverables
• Strong communication and ability to interface with both technical and functional teams

Preferred Experience

• Tableau, Business Objects, or OBIEE exposure (for minor support, not full development)
• Experience supporting enterprise system integrations or acquisition-related reporting
• Familiarity with Oracle R12 or similar ERP data structures

BENEFITS OF WORKING WITH BROOKSOURCE:

• Direct communication with the hiring manager, which allows us to move candidates through the interview process faster.
• Dedication to keep an open line of communication and provide full transparency.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Job Description:

Installs, operates, maintains, repairs (Break/Fix), and modifies printer devices. Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution. Assess product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors, and company representatives. Acts as local on-site representative to customer's organization.

This position is for an onsite customer dedicated position in the Cleveland, OH area. Responsible for the overall remedial and scheduled service for customer devices under contract. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.

We are seeking a driven Business Travel Sales Manager to lead strategic sales efforts and grow corporate travel business for our luxury boutique hotel. This role focuses on building relationships with corporate clients, driving revenue through targeted sales strategies, and leveraging Marriott platforms to increase visibility and bookings.

The ideal candidate is a relationship builder with strong market knowledge, a passion for hospitality, and a proven track record of converting prospects into long-term business partnerships.

We specialize in lifestyle boutique hotels and restaurants, where exceptional food, beverage, and hospitality come together to create unforgettable guest experiences. Every detail matters—from thoughtfully designed spaces to personalized service that engages all five senses.

Our teams are passionate storytellers who bring our hotels and restaurants to life within the communities we serve. If you thrive in a creative, collaborative environment where innovation and excellence are the standard, we invite you to join our team of Experience Curators.

• Develop and execute strategic plans to grow Business Travel (BT) revenue
• Build and maintain relationships with corporate travel managers, travel buyers, and key accounts
• Identify new corporate opportunities through networking and local market engagement
• Collaborate with hotel leadership and revenue teams to align sales strategy and revenue goals
• Leverage Marriott systems and programs to maximize hotel exposure and drive bookings
• Manage the sales cycle from prospecting through closing and account management
• Track and report on sales activity, performance, and market trends

You’ll thrive here if you believe:

• Innovation means challenging the status quo and continuously improving
• The smallest details create the most memorable guest experiences
• Hospitality is about cultivating meaningful moments for both guests and colleagues
• Hotels and restaurants play an important role in the communities they serve
• Creativity and collaboration drive exceptional results

• Building relationships and networking within the local business community
• Driving strategic sales efforts alongside hotel leadership
• Leveraging Marriott programs and platforms to increase visibility
• The satisfaction of turning prospects into confirmed business

• Proven Business Travel sales experience in full-service, four-diamond, or luxury boutique hotels
• Exceptional communication and relationship-building skills
• A results-driven mindset with the ability to achieve and exceed sales goals
• Familiarity with Marriott systems, including Lightspeed and CI/TY

• Bachelor’s degree preferred
• OR 3+ years of Business Travel sales experience
• No licenses or certifications required

Are you a proven leader in machining operations with a passion for driving efficiency, quality, and growth? Our client is seeking a Machine Shop General Manager for a precision machining and fabrication shop supporting marine, industrial, and commercial customers.

This is a hands-on leadership role where your expertise will directly impact operations, profitability, and team success. If you thrive in a dynamic manufacturing environment and want to make a lasting impact, we want to hear from you.

What You’ll Do

• Lead & Inspire: Oversee day-to-day operations, mentoring a skilled team of machinists and support staff to achieve production, quality, and safety goals.
• Drive Operational Excellence: Manage workflow, scheduling, equipment maintenance, and continuous process improvements to maximize efficiency.
• Financial Leadership: Own the P&L—manage budgets, labor, purchasing, and pricing to ensure profitability and sustainable growth.
• Customer & Vendor Relations: Cultivate strong relationships with clients, suppliers, and vendors, delivering exceptional service and reliable solutions.
• Quality & Safety Champion: Ensure all work meets strict quality standards while maintaining a safe, compliant, and organized shop environment.

Who You Are

• Experienced & Hands-On: Proven background in machine shop operations, machining, fabrication, or related manufacturing leadership.
• People-Oriented Leader: Skilled at managing, developing, and motivating high-performing teams.
• Business Savvy: Comfortable managing budgets, quoting jobs, and driving profitability while delivering value to customers.
• Problem Solver: Strong analytical skills with the ability to troubleshoot operational challenges and implement effective solutions.
• Tech-Enabled: Familiarity with ERP, job costing, and scheduling software; proficient in Microsoft Office.

Why You’ll Love This Role

• Take the reins of a respected machine shop with state-of-the-art equipment and a legacy of precision work.
• Lead a tight-knit, skilled team where your leadership truly makes an impact.
• Play a key role in shaping growth and operational excellence for a manufacturing operation with strong industry reputation.
• Competitive compensation and benefits package, with opportunity for long-term career growth.

*If the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.*

Location: Cleveland, Ohio (Onsite)

Relocation assistance is available for qualified candidates not currently located in the area.

Position Summary

The Product Line Manager will oversee the strategy, performance, and lifecycle of a portfolio of broadband connectivity products. This role sits at the intersection of product management, engineering, manufacturing, supply chain, and commercial operations.

A major focus of this role will be on new product development. The successful candidate will help identify market opportunities, guide product development efforts, and support product launches while managing a complex portfolio of more than 10,000 scalable SKUs.

Key Responsibilities

Product Strategy and Portfolio Management

• Own the strategy and financial performance (P&L) of a broadband connectivity product portfolio

• Manage and prioritize a large product portfolio consisting of more than 10,000 scalable SKUs

• Identify market opportunities and translate customer needs into product initiatives

• Monitor competitive activity, industry trends, and evolving broadband technologies

New Product Development

• Lead new product development initiatives in partnership with engineering, manufacturing, supply chain, and marketing teams

• Support the full product lifecycle from concept through launch and ongoing market support

• Coordinate cross-functional teams to bring new products to market successfully

Customer and Sales Support

• Provide product expertise and technical support to internal teams and customers

• Collaborate with sales teams to identify opportunities with broadband and telecommunications providers

• Support the development of responses to customer RFPs and RFQs

Qualifications

• Bachelor’s degree in Engineering, Business, or a related technical field preferred

• Strong technical understanding of outside plant (OSP) broadband infrastructure

• Experience with fiber connectivity products, fiber optic enclosures, or related telecom infrastructure

• Background in product management, market management, or business development within telecommunications infrastructure

• Experience supporting new product development in a manufacturing environment

• Ability to manage and prioritize across a large and complex product portfolio

• Strong analytical and decision-making skills

Additional Information

This is a full-time, onsite position based in Cleveland, Ohio. Relocation assistance is available for candidates who are not currently located in the area.

ABOUT ARHAUS

Arhaus is a luxury retail furniture company founded in 1986 with a mission to create beautiful, handcrafted pieces built to last. We partner with artisans around the globe to bring one-of-a-kind designs to life - from rug weavers in India to woodworkers in Italy and Mexico. Sustainability drives everything we do, using reclaimed and recycled materials to give new purpose to what might otherwise be discarded. At Arhaus, you’ll be part of a company that values creativity, inclusion, and innovation, where every voice has a seat at the table.

Headquartered just outside of Cleveland in Boston Heights, OH, Arhaus went public in 2021. The brand has been on a high-growth trajectory over the past five years and now has over 100+ showrooms nationwide. Learn more about life at Arhaus here!

APPLICATION DEADLINE: March 27, 2026

INTERNSHIP DETAILS

• Duration: June 2026 – August 2026
• Time Commitment: 40 hours a week
• Pay: $16 per hour
• Location: Boston Heights, OH (required on-site)

INTERNSHIP OVERVIEW

During the Summer 2026 Buying/Merchandising internship, you’ll gain hands-on experience as a member of our Buying team within the Furniture/Wood category. Reporting to a Buying Leader, you’ll be directly involved in the buying process – driving business strategies, working on seasonal line plans, conducting competitor and sales analyses, and assisting with product launches and store communication. This role will give you exposure to multiple parts of the business as you collaborate cross-functionally with product development, planning, industrial design, sourcing, marketing, and store operations.

Essential Duties & Responsibilities:

• Responsible for supporting Buyers with tasks such as SKU creation and maintenance
• Clear knowledge of target customer and competitive market
• PIM (product information) maintenance
• Product Launch / Store Product Request Maintenance
• Manage time sensitive deliveries of sample and stock product need at Marketing Photo Shoots and Mock Store reviews
• Partner with Buyers on special projects as needed. Competitor Recaps, Assortment Board Creation, etc.
• Assist in coordinating specific tasks related to Store Opening process

Key Fundamental Skill Sets:

• Hold oneself accountable for meeting commitments and achieving objectives
• Eye for trend + understanding of Arhaus brand
• Support the team by creating an efficient and productive work flow between ideation and administration
• Seek and engage to learn about customer preferences and trends
• Ability to learn quickly and to retain information. Must be analytical and be able to comprehend how multiple systems interact
• High sense of urgency and ability to manage multiple priorities
• Strong analytical skills
• Detail-oriented
• Productivity and prioritization skills a must

Requirements:

• Has completed Sophomore year +
• Fashion Merchandising or adjacent major
• Excellent communication skills
• Proficient in Microsoft Office Suite – emphasis on Excel & Outlook
• Excellent Time Management skills
• Prior experience in retail inventory software is a plus.
• Customer Service or prior retail experience is a plus.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Technical & Quality Manager

Cleveland, OH | Chemicals / Manufacturing

We’re seeking a Technical & Quality Manager to lead quality systems, regulatory compliance, and technical oversight for our chemical products. This role partners closely with Operations, Legal, Marketing, and Sales to ensure products are compliant, high‑quality, and market‑ready—while driving continuous improvement and innovation.

What You’ll Do

• Own and continuously improve the Quality Management System (QMS)
• Lead quality control processes, testing protocols, audits, and CAPA activities
• Serve as the primary point of contact for regulatory compliance (OSHA HazCom, EPA, TSCA, VOC, state regulations)
• Monitor regulatory changes and assess impact to products, formulations, and labeling
• Author and maintain Safety Data Sheets (SDS), Technical Data Sheets (TDS), and compliance documentation
• Ensure accurate product labeling and hazard communication
• Support new product development, formulation improvements, and scale‑up from lab to production
• Provide technical support to internal teams and customers
• Interface with regulatory agencies, auditors, consultants, and customers as needed

What You Bring

• Bachelor’s degree in Chemistry, Chemical Engineering, or related field (advanced degree a plus)
• 5+ years of experience in quality, regulatory, or technical roles within chemical manufacturing
• Strong working knowledge of manufacturing processes, quality systems, and chemical interactions
• Experience with SDS authoring, regulatory documentation, and audit support
• Hands‑on familiarity with lab instrumentation (e.g., pH meters, viscometers, scales)
• Excellent analytical, organizational, and problem‑solving skills
• Ability to communicate clearly with both technical and non‑technical audiences

Preferred Experience

• Industrial wipes, cleaners, sealants, adhesives, or similar chemical products
• ISO‑based quality systems
• VOC and state‑level regulatory compliance (e.g., CARB)
• UL, CSA, or NSF exposure

Why This Role

This is a high‑impact role for someone who enjoys balancing regulatory rigor, quality excellence, and technical problem‑solving—while working cross‑functionally to support both operations and growth.

Benefits Include

• 401(k) match
• Medical, dental, and vision insurance
• Short and long-term disability coverage
• Life and accidental insurance
• 10 paid holidays starting immediately
• Generous PTO plan based on years of service
• Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster individual growth

Summary: The Technical Service Writer is responsible for the administrative, operational, and technical processes involved in managing service and repair activities from intake through shipment. This role supports communication with the Anderson Process sales team and customers to ensure an exceptional overall service experience.

Essential Duties and Responsibilities:

• Check in equipment upon receipt and complete all required ERP/logging transactions.
• Collaborate with Repair Technicians to develop repair quotes.
• Conduct technical research to ensure proper part and pump selection.
• Obtain vendor pricing for repair-related items.
• Communicate repair quotes to the Anderson Process sales team and/or customers.
• Generate production orders from approved quotes.
• Maintain and update production schedules.
• Review labor and bill of materials (BOM) accuracy, and close production orders.
• Provide ongoing communication to customers regarding repair status and related business matters.
• Process credit card payments and third‑party billing transactions.
• Work with manufacturers on warranty matters, including preparing reports and claims.
• Answer service and repair‑related phone inquiries.
• Follow company work rules and policies.
• Meet industry and company performance metrics and benchmarks.
• Perform other duties as assigned.

Education/Skills/Experience:

Required:

• Familiarity with ERP systems (Epicor P21 or similar).
• Proficiency with desktop computers and MS Office Suite.
• Previous mechanical experience (pumps, automotive/truck, hydraulic systems, etc.).
• Strong technical acumen.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Preferred:

• Pump Industry experience.

Physical Requirements:

• Ability to occasionally lift 50 lbs.
• Ability to stand or walk 50% of the day
• Ability to twist and turn at least 25% of day
• Stoop and bend at least 25% of day
• Ability to reach above shoulders at least 25% of day.
• Repetitive hand and wrist movements at least 50% of the day.
• Forearm rotation at least 25% of the day.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.

Anderson Process is an Equal Opportunity Employer

MUST HAVES:

• High school degree or GED
• 2-4 years of related accounting clerical experience (Accounts Payable preferred)
• Knowledge of basic accounting principles
• Excellent customer service and communication skills – will be frequently collaborating with vendors and internal team
• Self-starter mentality & strong problem-solving skills
• Independent contributor and able to multi-task

PLUSSES:

• SAP experience
• Manufacturing industry experience
• Experience processing at least 2000 invoices monthly/working in a high-volume environment
• Excel experience (pivot tables, Vlookups, data entry)
• Three-way matching experience
• Experience with Basware
• Proficient with technology like web-based platforms, case management, etc.

Day to Day:

Insight Global is seeking an Accounts Payable Specialist to work in Amherst, OH! This person will perform a broad range of duties in support of the cash disbursement process. This will include invoice processing, payment generation, and vendor problem resolution. The AP Specialist will identify and evaluate accounting/procedural problems and recommend corrective measures.

This individual will interface internally with numerous departments, all levels of management, and externally with auditors and suppliers daily. Work is generally performed with minimal supervision.

Daily Responsibilities:

• Process accounts payable data, including purchase order and non-purchase order related invoices, and monthly recurring payments.
• Secure invoice approvals as needed following policy guidelines.
• Maintain the vendor master files for accounts payable owned fields for new and existing vendors.
• Research and resolve vendor invoice/payment inquires timely.
• Identify/evaluate and recommend procedural enhancements.

Software Implementation Specialist (Information Systems)

Insurance Systems | Agency Technology | AI & Automation

Are you a systems-minded problem solver who thrives on implementing and optimizing technology? Do you enjoy turning software into a strategic advantage for the business?

We’re looking for a Software Implementation Specialist to lead the deployment, optimization, and ongoing administration of our core agency technology platforms. This role is ideal for someone who understands insurance systems and enjoys owning implementation from planning through adoption.

You’ll play a critical role in ensuring our agency management systems and technology ecosystem are configured, integrated, and fully leveraged to support growth and efficiency.

What You’ll Do

Lead Software Implementation

• Own end-to-end implementation of new systems, enhancements, and technology initiatives
• Develop rollout plans, timelines, and adoption strategies
• Configure platforms to align with business structure and workflows
• Coordinate with vendors, IT partners, and internal teams
• Support data migration, testing, and go-live execution

Serve as Our Internal Systems Expert

• Act as Subject Matter Expert (SME) for core platforms, including:
• Sagitta
• Vertafore solutions
• ImageRight
• Manage system configuration, user access, permissions, and workflows
• Ensure data integrity and consistent system utilization across departments
• Identify opportunities to improve system functionality and performance

(Experience with AMS360, Applied Epic, or similar systems is highly transferable.)

Optimize & Integrate Technology

• Improve how systems work together to reduce manual processes and duplication
• Support reporting capabilities and system-driven visibility
• Standardize platform usage across teams

Support AI & Automation Initiatives

• Help implement AI-enabled tools for policy checking, proposal building, workflow automation, and document processing
• Identify opportunities to leverage automation to improve speed and accuracy
• Stay current on emerging insurance technology trends

Train & Drive Adoption

• Develop and deliver system training for employees
• Support onboarding of new hires
• Provide ongoing troubleshooting and guidance
• Ensure new tools and workflows are fully adopted and embedded into daily operations

What We’re Looking For

• Experience leading or supporting software implementation projects
• Hands-on experience with insurance agency systems such as:
• Sagitta
• Vertafore
• ImageRight
• AMS360 or Applied Epic
• Insurance agency or brokerage experience strongly preferred
• Strong understanding of P&C insurance workflows (commercial or personal lines)
• Experience with system configuration, integrations, and data migration
• Strong communication skills and ability to train users
• A proactive, solutions-oriented mindset

Why This Role Matters

Technology should drive performance — not create friction. In this role, you’ll help modernize our agency’s systems, improve adoption, and ensure our technology ecosystem supports long-term scalability and innovation.

If you’re energized by implementation, system optimization, and building smarter ways of working, we’d love to connect.

Why Deliver with Door Dash? Door Dash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you.

Whether you're looking for a side hustle or a full-time gig, delivering with Door Dash gives you the opportunity to earn extra cash on your terms.Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, Door Dash offers diverse earning opportunities so you can maximize your time.Total flexibility: Dash when it works for you.

Set your own hours and work as much—or as little—as you want.Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.Instant cash flow: Get paid the same day you dash with Door Dash Crimson
*.

No deposit fees, no waiting.Quick and easy start: Sign up in minutes and get on the road fast.
**Simple Process: Just pick up, drop off, and cash out.

Payday is in your back pocket.Basic Requirements~18+ years old
*** (21+ to deliver alcohol)~ Any car, scooter, or bicycle (in select cities)~ Driver's license number~ Social security number (only in the US)~ Consistent access to a smartphoneHow to Sign UpClick "Sign Up Apply Now" and complete the sign up processDownload the Door Dash Dasher app and go
*Subject to eligibility requirements and successful ID verification.

The Door Dash Crimson Deposit Account is established by Starion Bank, Member FDIC.

The Door Dash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West VirginiaAdditional informationDashing with Door Dash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.

Deliver with Door Dash and earn extra cash while being your own boss.

Dash when it works for you.

Sign up today.

Why Deliver with Door Dash?Door Dash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.

As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you.

Whether you're looking for a side hustle or a full-time gig, delivering with Door Dash gives you the opportunity to earn extra cash on your terms.Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, Door Dash offers diverse earning opportunities so you can maximize your time.

Total flexibility: Dash when it works for you.

Set your own hours and work as much—or as little—as you want.

Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.

Instant cash flow: Get paid the same day you dash with Door Dash Crimson
*.

No deposit fees, no waiting.

Quick and easy start: Sign up in minutes and get on the road fast.
**Simple Process: Just pick up, drop off, and cash out.

Payday is in your back pocket.

Basic Requirements18+ years old
*** (21+ to deliver alcohol)Any car, scooter, or bicycle (in select cities)Driver's license numberSocial security number (only in the US)Consistent access to a smartphone How to Sign UpClick "Sign Up Apply Now" and complete the sign up processDownload the Door Dash Dasher app and go
*Subject to eligibility requirements and successful ID verification.

The Door Dash Crimson Deposit Account is established by Starion Bank, Member FDIC.

The Door Dash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional informationDashing with Door Dash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig.

Deliver with Door Dash and earn extra cash while being your own boss.

Dash when it works for you.

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At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products out of our Broadview Heights, OH, office to focus on the West & Southwest area of Cleveland from a service truck which you can house at your residence. The opportunity offers a career for you to grow your skillset and make a daily impact!

Description:

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Job Title: Support Engineer, Tier 3

Location: United States; Remote, MST or PST

Experience: Senior Level

Job Function: Support

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

Advanced Technical Resolution

• 
  
• Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
  
• Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
  
• Proactively identifies and addresses issues prior to customer or executive escalation.
  
• Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
  
• Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
  

Subject Matter Expertise

• 
  
• Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
  
• Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
  
• Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
  
• Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
  

Knowledge Sharing & Enablement

• 
  
• Mentors and provides technical guidance to support engineers across all tiers.
  
• Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
  
• Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
  
• Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
  

Systemic Improvement & Cross-Functional Collaboration

• 
  
• Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
  
• Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
  
• Provides technical input that informs product quality, platform stability, and support scalability.
  
• Represents customer impact and operational risk during cross-functional discussions and incident reviews.
  

Customer & Incident Management

• 
  
• Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
  
• Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
  
• Maintains accountability for case progression, resolution quality, and documentation accuracy.
  

Minimum Qualifications, Education, and Skills

• 
  
• 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
  
• Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
  
• Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
  
• Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
  
• Proficient in SQL database analysis, including complex queries and table structure evaluation.
  
• Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
  
• Experience with cloud platforms such as AWS and/or Azure.
  
• Expertise in containerization and orchestration technologies (Docker, Kubernetes).
  
• Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
  
• Maintains a high standard of customer focus and operational accountability.
  
• Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Mid Enterprise Sales Director, SLED

Location: United States; Remote, EST or CST

Experience: Mid-Level

Job Function:Sales

Employment Type: Full-time

Industry: Computer and Network Security

About the position

The Mid-Market Regional Sales Director develops and implements effective sales strategies while cultivating client relationships to drive regional revenue growth.

The position is based in the US. Applicants must hold U.S. citizenship or U.S. permanent resident status.

Job Responsibilities
*Conducts meetings and closes business in mid-market, enterprise, and public sector segments within the SLED territory.
*Manages opportunities effectively and maintains visibility within Salesforce.
*Meets and exceeds qualified quota and pipeline goals for assigned territory and targeted accounts.
*Understands and acts in accordance with company values.
*Manages sales activities, including prospecting and greenfield sales.
*Issues and negotiates quotes and deal setups.
*Participates in events and tradeshows.

Minimum Qualifications, Education, and Skills
*Bachelor's degree in Business Administration, Technology, or equivalent experience.
*Knowledge of contract negotiations and strategic sales planning.
*Understanding of key performance metrics and sales forecasting.
*Familiarity with industry-specific trends and challenges.
*Proven experience in contract negotiations.
*Ability to write and execute strategic sales plans and effective sales proposals.
*Strong analytical skills to assess sales data and trends.
*Ability to utilize both analytical and creative skills effectively.
*Highly flexible and open to learning and understanding new technologies and concepts.
*Ability to adapt sales strategies based on client needs and market conditions.

Travel Requirements
Up to 30% travel time required

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Manager, Engineering

Location: United States or Canada; Remote

Experience: Senior/Manager

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.

Applicants must hold U.S. citizenship.

Job Responsibilities

• 
  
• Lead and manage a team of engineers, focusing on project execution and team development.
  
• Ensure that engineering work aligns with technical and business requirements.
  
• Oversee project planning, execution, and delivery, managing timelines and resources.
  
• Collaborate with product managers and other teams to drive project success.
  
• Implement and maintain engineering processes and best practices.
  
• Monitor and ensure the quality of engineering deliverables.
  
• Provide guidance and support to team members, fostering their growth.
  
• Address and resolve technical and project-related issues.
  
• Manage resource needs and allocation for engineering projects.
  
• Track and report on project progress and team performance.
  

Minimum Qualifications, Education, and Skills

• 
  
• Bachelor's degree in Computer Science, Engineering, or a related field
  
• 7+ years of experience in software engineering, with at least 3 years in a leadership role.
  
• Excellent managerial and organizational skills, strong decision-making, and resource allocation.
  
• Proficiency in team management, process improvement, and effective communication.
  
• Ability to manage multiple teams, ensure alignment with company goals, and drive performance improvements.
  
• Ability to oversee project execution, collaborate across departments, and ensure timely delivery of high-quality software products.
  
• Comprehensive knowledge of departmental operations, budget management, and strategic planning.
  
• Knowledge of software development life cycle, agile methodologies, and performance optimization.
  

Technical Skills and Experience

• 
  
• Hand-on experience with programming in C/C++ and Go.
  
• Strong background in building scalable software systems for multi-cloud (AWS, Azure) and on-premise environments.
  
• Experience with cryptographic libraries and frameworks.
  
• Experience integrating with external systems using APIs for push-based (webhooks, pub/sub, streaming) and pull-based (polling, REST/RPC/gRPC) data exchange.
  
• Strong knowledge of event-driven and message-oriented architectures, using tools such as Kafka, cloud-native pub/sub systems or similar.
  
• Familiarity with containerization (docker, podman) and orchestration (Kubernetes) for deployment and scaling in distributed environments.
  
• Experience with deep cryptographic object inspection, secure protocol implementation (TLS, PKI, key management), and certificate validation a big plus.
  
• Experience with static analysis tools and techniques, including parsing, bytecode analysis, and vulnerability detection a big plus.
  
• Exposure to endpoint agents, scanning tools, and security integrations a big plus.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Integration Engineer

Location: United States; Remote

Experience: Mid Level

Job Function: Integrations

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

Keyfactor has an opening for a full-time Integration Engineer to assist our sales and delivery organizations by building integrations between our core products and customer enterprise systems (web servers, networking platforms, ticketing systems, cloud hosting environments, CI/CD platforms,etc.) and IoT devices and platforms (Azure IoT Hub, AWS IoT, PTCThingworx, etc.)Integrationsprimarily involve extendingKeyfactorPKI lifecycle management intocustomer enterprisesystems.

The position will involve working with Sales Engineers to create prototype integrations during the demonstration and proof of concept phases of the sales cycle, and with Platform Solutions Architects during the product delivery phase to create production-quality integrations. The position involves directly working with clients todeterminetheir specific technical integration requirements and requires software development skills to implement those requirements. In addition, the candidate willassistin the creation of solution guides and training labs for use by our delivery organization and technology partners.

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities

• 
  
• Work closely with sales engineering and delivery teams to design and develop code-based integrations between the Keyfactor platform and customer enterprise systems and IoT device management platforms.
  
• Work with prospective and existing customers todeterminetechnical and operational requirements for Keyfactor integrations.
  
• Provide customers, partners, and Keyfactor support personnel with integration documentation.
  
• Create solution guides and training labs.
  
• Be flexible and effectively manage time and tasks in a dynamic and rapidly growing company.
  

Minimum Qualifications, Education, and Skills:

• 
  
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  
• Fundamental proficiency with industry-standard operating systems and business application suites.
  
• Software development using the Microsoft .NET stack (C#, IIS, MSSQL, AD/Entra, PowerShell, etc.)
  
• Internet systems development using HTTP and web services. (Experience consuming 3rdparty APIs)
  
• Willingness to learn new languages, technologies, and APIs as needed to meet customer requirements.
  
• Familiarity with digital certificates and their usage.
  
• Strong interpersonal communication and writing skills.
  
• Technical troubleshooting and problem-solving skills.
  
• Effective time management, projectmanagementand prioritization skills. Ability to work independently.
  
• Experience with DevOps technologies like Kubernetes orHashicorpVault andTerraforma plus.
  
• Familiarity with Public-Key Infrastructure (PKI) or cryptography is a plus.
  

#LI-NA1

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice