Jobs in Braintree, MA

Position: Patient Services Representative

Location: Brighton, MA

Position Type: Full-Time, On-Site 

Reports To: Practice Manager 

Company Overview: WHSP Medical

WHSP Medical, P.C. is the first women’s sports medicine clinic to bring together every specialty — sports medicine, endocrinology, nutrition, mental health, and performance — in one collaborative space. We bridge research and care to deliver personalized, evidence-based support that helps female athletes recover, grow, and perform at their best.

Position Overview:

The Patient Services Representative plays a critical role in creating a welcoming, organized, and efficient environment for all patients, providers, and visitors at WHSP Medical. As the first point of contact, you will ensure that every athlete and client feels valued, respected, and empowered the moment they walk through our doors. This role blends hospitality, healthcare administration, and athletic performance awareness in a setting dedicated to helping each individual achieve their fullest physical potential.

Key Responsibilities:

• Warmly greet patients, athletes, guests and staff upon arrival with professionalism.
• Manage daily clinic scheduling, new patient registration and intake, and all follow-up appointments.
• Coordinate and confirm appointments, verify insurance, and process necessary forms and paperwork.
• Take vital signs, (temperature, height and weight) for each patient as part of the intake process.
• Prepare and update patient charts to ensure all necessary information and documentation are accurate and complete prior to each appointment.
• Answer phones, respond to emails, and triage inquiries to appropriate clinical or administrative staff.
• Maintain knowledge of clinic services, programs, and performance offerings to guide patients and guests.
• Ensure HIPAA compliance and confidentiality in all patient communications and records.
• Process patient check-in/out, collect co-pays, and manage basic billing inquiries.
• Collaborate with clinical staff, including physicians, nutritionists, and performance specialists, to ensure seamless patient care.
• Maintain cleanliness, organization, and a welcoming atmosphere in front office and waiting areas.
• Provide support for special clinic events, workshops, and performance screenings as needed.

Qualifications:

Education and Prior Experience:

• High School Diploma or equivalent (required)
• Associate’s or Bachelor’s degree in Healthcare Administration, Exercise Science, Sports Management, or a related field (preferred)
• 1–3 years in a customer service, front desk or a medical office role (preferred)
• Experience in women’s health, sports medicine, or athletic/performance environments (a plus)

Skills and Competencies:

• Exceptional verbal and written communication skills
• Strong organizational, time management, and multitasking abilities
• Professional and approachable demeanor, with a passion for women's health and sports performance
• Comfort with electronic medical record (EMR) systems (ATHENA a plus) and office software (Microsoft Office, Google Workspace)
• Knowledge of medical terminology, particularly related to orthopedics, physical therapy, and women’s health (preferred)
• Understanding of HIPAA regulations and patient confidentiality requirements
• Ability to thrive in a dynamic, fast-paced, and team-oriented environment

What We Offer:

• A supportive, empowering workplace focused on advancing women’s health and athletic performance
• Opportunities to learn from leading experts in women’s sports medicine, performance, and wellness
• A dynamic environment with athletes, performers, and active women of all ages
• Competitive salary and benefits package

How to Apply:

Please submit your resume and a brief cover letter outlining your interest in working at the intersection of women’s health, sports, and performance to

To view this and our other open positions, and to learn more about WHSP Medical, P.C., please visit Medical is an equal opportunity employer. WHSP Medical provides equal employment opportunities to all employees and applicants for employment regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or military service.

South Shore VNA has been named a “Top Agency for Home Care” for many years running, and is one of the largest providers of Medicare certified home health care in the state.

As a Nurse, OT, or PT with this outstanding agency, you will benefit from the support of the entire South Shore Health System to support your success and ability to provide outstanding care.

After a thorough orientation and training, you will assume increasing autonomy in your practice and schedule.

While clinical support is a phone call away, you will get to know your patients, manage your schedule in a way that works for you, and increase your level of expertise through the interesting array of cases you will handle.

South Shore Health will provide support, training, benefits on your first day of work, all of the materials and technology you need, tuition reimbursement for your continuing education, and a robust portfolio of benefits to keep you healthy! Our care teams are split up geographically, to provide services from Quincy to Plymouth.

Whether you are looking for full time, part time, or per diem, we have opportunities for you!

South Shore VNA has been named a “Top Agency for Home Care” for many years running and is one of the largest providers of Medicare certified home health care in the state. As a Nurse, OT, or PT with this outstanding agency, you will benefit from the support of the entire South Shore Health System to support your success and ability to provide outstanding care.

After a thorough orientation and training, you will assume increasing autonomy in your practice and schedule. While clinical support is a phone call away, you will get to know your patients, manage your schedule in a way that works for you, and increase your level of expertise through the interesting array of cases you will handle. South Shore Health will provide support, training, benefits on your first day of work, all of the materials and technology you need, tuition reimbursement for your continuing education, and a robust portfolio of benefits to keep you healthy! Our care teams are split up geographically, to provide services from Quincy to Plymouth. Whether you are looking for full time, part time, or per diem, we have opportunities for you!

The ideal candidate is a skilled professional that is passionate about delivering quality care and making a real difference.

Responsibilities

• Assess each patient and develop an appropriate treatment plan with measurable goals and time frames
• Prepare and submit clinical and progress summaries based on identified and attained goals
• Ensure that other treating medical professionals have the necessary information to appropriately evaluate the patient

Qualifications

• Bachelor's, Master's or Doctor's degree of an accredited physical therapy curriculum
• Certification in Physical Therapy and valid state license to practice

Life Sciences DeltaV Practice Leader

Role Overview

This role is responsible for building and scaling an organic Life Sciences DeltaV automation practice. The position is designed for a senior leader who can establish a new capability from the ground up, starting with initial talent acquisition and growing into a high‑performing team and standalone "mini business."

The successful candidate will lead technical delivery, shape best practices, support client growth, and take ownership of developing a sustainable DeltaV life sciences offering within a broader engineering and technology organization.

This is a highly entrepreneurial role that combines deep technical expertise, people leadership, and commercial accountability.

Key Responsibilities

Practice & Team Development

• Build and scale an organic Life Sciences DeltaV capability, starting with initial hires and expanding into a dedicated delivery team.
• Recruit, mentor, and develop DeltaV and automation engineers, setting standards for quality, delivery, and utilization.
• Establish scalable delivery models, including reusable libraries, templates, and methodologies to accelerate team productivity.
• Serve as the senior technical authority for DeltaV‑based life sciences automation work.

Technical & Delivery Leadership

• Lead complex life sciences automation projects, including greenfield, brownfield, and major DeltaV upgrade initiatives.
• Provide subject‑matter expertise in DeltaV batch automation and S88 concepts (recipes, phases, unit operations, equipment modules).
• Oversee the full automation lifecycle: URS, FDS/DS, configuration, FAT, SAT, commissioning, and support through IQ/OQ/PQ.
• Interface with adjacent systems such as MES, historians, data platforms, skids, and clean‑utility controls.

Client Engagement & Growth

• Act as a trusted advisor to client stakeholders across engineering, manufacturing, quality, and global SME teams.
• Support pre‑sales efforts, including technical solutioning, LOE development, scope definition, and client presentations.
• Help grow client relationships from initial engagements into multi‑site or long‑term programs.

Commercial & Entrepreneurial Ownership

• Take accountability for delivery performance, margins, utilization, and overall practice health.
• Contribute to scoping, SOW development, pricing awareness, risk management, and change‑order control.
• Operate with an ownership mindset, comfortable building from a low base and scaling responsibly over time.

Required Experience & Background

Core Experience

• 10-15+ years of experience in life sciences manufacturing environments, including biologics, sterile/aseptic, vaccines, or high‑potency facilities, with a strong GMP track record.
• 8-10+ years of hands‑on Emerson DeltaV experience in pharma or biotech, with progression from engineer to technical lead or manager.
• Recent experience delivering complex DeltaV projects (greenfield, brownfield, or major upgrades).

Leadership & Prior Roles

• Previous roles may include DeltaV Lead, Automation Manager, Senior Manager, or Associate Director within a pharma site, CDMO, or life‑sciences‑focused system integrator.
• Demonstrated experience managing technical teams and external vendors, including performance management and development.
• Proven ability to hire and build high‑quality automation teams and define what "good" looks like for billable DeltaV engineers.

Technical Expertise

• Deep understanding of batch automation and S88 architecture applied to biologics and aseptic manufacturing.
• Experience across the full validation lifecycle, including IQ, OQ, and PQ support.
• Familiarity with the broader automation ecosystem supporting regulated manufacturing environments.

Desired Attributes

• Maintains a strong professional network of DeltaV engineers, batch specialists, and control system SMEs that can be leveraged to build a team within 6-12 months.
• Comfortable creating standards, templates, and delivery frameworks that enable junior engineers to become productive quickly.
• Strong communicator who can work effectively with both technical and non‑technical stakeholders.
• Naturally entrepreneurial, motivated by building teams, capabilities, and long‑term value.

Location

• US‑based, preferably located in or near a major life sciences hub such as Boston/Cambridge, NYC/Northern NJ, Philadelphia, RTP, the Bay Area, Chicago, or the MD/DC corridor.

Job Summary

The Faustman Immunobiology Lab seeks a detail-oriented and organized Laboratory Administrator to support research operations, including clinical trials for type 1 diabetes using the BCG vaccine. Responsibilities include managing lab supplies, contracts, budgets, grants, safety protocols, donor relations, and onboarding processes. This full-time, on-site role requires strong communication, multitasking, and administrative skills, with a minimum 2-year commitment. Bachelor’s degree or equivalent experience preferred.

Qualifications

About Us:

We are a Human Translation Center that takes basic science discoveries and advances them through cutting-edge clinical trials. One of our premier programs in the Immunobiology Laboratories is conducting innovative Phase II clinical trials focused on the treatment of type 1 diabetes with a generic drug called the BCG vaccine. We are testing the potential of BCG vaccination to reverse type 1 diabetes in both adults and children.

Position Overview:

We are seeking a highly organized and detail-oriented Laboratory Administrator to join our diverse clinical and research teams. The ideal candidate will play a critical role in supporting the lab's operations, ensuring the smooth day-to-day functions, and assisting with administrative tasks vital for the lab's productivity and success. This position offers an opportunity to contribute to cutting-edge research while working closely with a talented team.

Key Responsibilities:

·      Order daily lab and office supplies to ensure the lab is well-stocked and operations run smoothly.

·      Initiate contract requests with MGH's contracts team and assist in drafting legal Statements of Work (SOWs).

·      Proofread and assist with Master Service Agreements (MSAs) and other relevant legal documents.

·      Process and track monthly lab budgets, ensuring accurate financial records and accounting.

·      Reconcile monthly credit card expenses to maintain budget integrity.

·      Assist with proofreading publications and compiling references for research articles.

·      Aid in reviewing and submitting grants.

·      Supervise about 20 employee hours for integrity and report to the timekeeping department.

·      Assist with and direct lab safety protocols, ensuring compliance with safety regulations.

·      Manage and direct the annual donation drive for the lab, with special attention to high-profile donors.

·      Set up and send blast emails via Constant Contact for lab announcements and updates.

·      Set up job postings and assist with the onboarding process for new team members.

·      Provide administrative support for any additional tasks as required by the PI.

·      Ensure timely invoice payments to vendors.

Job Requirements:

·      Bachelor's degree in a related field or equivalent experience.

·      Strong organizational skills with a keen attention to detail, and the ability to multitask.

·      Experience with lab administration and research support is preferred.

·      Excellent written and verbal communication skills.

·      Familiarity with budgets, expense reconciliation, and contract management is preferred, or a keen interest in learning.

·      Ability to work independently.

·      Experience with grants, publications, and safety compliance is a plus.

·      Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

·      Familiarity with Constant Contact or other email marketing platforms is a plus.

·      Strong interpersonal skills with the ability to interact with seasoned professionals and effectively prioritize projects.

Additional Information:

·      This is a full-time position.

·      Minimum 2-year commitment.

·      This is a 100% on-site position (not remote).

·      Interest in overseeing the day-to-day operations of the team to ensure smooth workflow and task management.

·      Our group of about 20+ on-site colleagues shares a strong camaraderie and is driven by a shared mission for healthcare change.

·      Interest in our research that aims to make a generic drug available to the public.

Additional Job Details (if applicable)

Physical Requirements

Remote Type

Onsite

Work Location

149 Thirteenth Street Building 149

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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