Jobs in Boston, MA

2,164 positions found — Page 97

LPN / LVN
$32 - $45 per hour, $32- 45.00/hour
Melrose, MA 1 week ago

LPN/LVN Career Opportunity


Embark on Your Compassionate LPN/LVN Journey at Encompass Health
Are you in search of a fulfilling healthcare career close to your heart and home? Encompass Health welcomes you warmly, offering a space that feels like home from day one, where you're valued and embraced as if we've been long-time friends. Join us in making a positive impact on the community, delivering care and support to patients while contributing to their inspiring outcomes. If this resonates with you, you're in the right place. As an LPN/LVN, your understanding of the significance of small victories drives you. Utilize your specialized skill set to deliver top-tier, compassionate, and personalized care, dedicating time to deeply comprehend patients and support their rehabilitation goals. Within an environment where our team embodies drive, support, warmth, and inspiration, access cutting-edge equipment and technology. Our commitment starts on day one, prioritizing your growth, development, and well-being through our tuition reimbursement program and personalized career path plans. Welcome to a career where your compassion fuels impactful care and personal fulfillment.


A Glimpse into Our World
Whether you're establishing the foundations of your career or a seasoned LPN/LVN in search of a nurturing work environment to call home, we're confident you'll sense the difference the moment you become part of our team. Being at Encompass Health means being associated with a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, all united for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.


Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Tuition reimbursement and continuous education opportunities for your professional growth.
  • Company-matching 401(k) and employee stock purchase plans, securing your financial future.
  • Flexible spending and health savings accounts tailored to your unique needs.
  • A vibrant community of individuals who are passionate about what they do!


Be the LPN/LVN You've Always Aspired to Be
Your impactful journey involves:

  • Providing direct patient care, aligning with the personalized care plan and physician orders.
  • Observing patient behaviors, including monitoring vital signs, symptoms, and responses to treatments.
  • Collaborating directly with Registered Nurses to report findings and execute patient care plans.
  • Cultivating meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.
  • Celebrating patient victories along the way.


Qualifications

  • Current LPN/LVN licensure as required by state regulations.
  • CPR certification.
  • One year of experience in an inpatient medical-surgical or general hospital setting is preferred.
  • Rehabilitation experience is preferred.
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
permanent
Personal Care Specialist - Mandarin speaking prefe
Salary not disclosed
Brighton, MA 1 week ago

Great Life work Balance position with excellent benefits!

The CNA or HHA serves as a member of the PACE Interdisciplinary Team.  Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care and safety for the participants at the ADH and in the community. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays!


 Responsibilities:

  • Assists participants with all aspects of personal care at the site, and in the community, as directed.  
  • Assists with meals at the site, including 1:1 feedings.  Follows all diet and fluid restrictions, and encourages diet compliance.  
  • Assists Nursing with specimen collections, oxygen and vital sign monitoring.  
  • Reports all medical complaints/changes (participant’s physical, cognitive and/or functional status) to the primary nurse.
  • Serves as an escort for medical, and other pertinent appointments as needed.
  • Performs all tasks as indicated on daily assignment.
  • Restocks supplies and monitors the cleanliness of exam rooms, bathrooms, kitchen and supply closets.  
  • Sanitizes tables, chairs, water cooler, exam tables, etc.
  • Assist with activities, special projects, and therapeutic 1:1.  
  • Performs vital signs and transfers participants safely.
  • Completes required trainings timely and attends monthly meetings and trainings as required.
  • Adheres to all policies and procedures.
  • Maintains and attend CPR training as required.
  • Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
  • Performs other duties, as required.

 

Qualifications:

  • High School diploma or equivalent preferred.
  • HHA certification or equivalent.
  • Minimum one (1) year of experience with the geriatric population.
  • Ability to relate well to elders and anticipate their needs.
  • Ability to perform vital signs, lifting of participants for transfer, and communication of participant changes.
  • Effective communication, verbal and written.
  • Consistently works in a positive and cooperative manner with team.
  • Intermediate Microsoft computer skills preferred.
  • Frequent local travel
  • Fluent in Mandarin preferred 
  • Covid vaccinated preferred. 

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement plan
  • Supplemental benefits

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment.


To learn more about Element Care, please click this link:  Element Care 30th Anniversary Video



Compensation details: 19.71-24.52 Hourly Wage



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Not Specified
In-House Marketing Coordinator
Salary not disclosed
Boston 1 week ago
Hourly Rate: $20.00 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.

Provides the highest level of service to exceed budgeted sales presentations and volume production goals.

Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.

Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

Available to work various shifts, holidays, and weekends.

Concierge, and/or sales experience preferred.

Position may require background and drug screening, in accordance with state and local requirements.

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Our Company offers healthcare benefits to eligible associates.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
VP, Market Intelligence & Lead Gen — Research Leader
$250 +
Boston, MA 1 week ago
A leading investment banking firm is seeking a Vice President for their Market Intelligence/Lead Generation team in Boston.

The role involves publishing market intelligence reports, leading primary research projects, and managing a team of Analysts and Associates.

Applicants should have over 5 years in business writing or market research, a Bachelor's degree, and strong leadership skills.

Competitive salary and benefits offered.
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Not Specified
Director of Nursing Services
Salary not disclosed
Brighton, MA 1 week ago

This is a high-impact nursing leadership opportunity within a 120-bed skilled nursing and rehabilitation community that values strong clinical partnerships, quality outcomes, and people-first leadership. With a dedicated full-time Quality Assurance Nurse in place, this role allows true focus on team development, culture, and exceptional resident care.


Benefits and Compensation:


  • $20,000 sign-on bonus
  • Competitive executive-level compensation
  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off and paid holidays
  • Retirement plan with employer contribution
  • Leadership support from an engaged on-site executive team
  • Enhanced staffing model with 24/7 on-site nursing supervision
  • Resources and infrastructure that support quality outcomes and regulatory success

Requirements & Qualifications:


  • Active Massachusetts RN license
  • Bachelor’s degree in Nursing preferred
  • 3–5 years of experience in long-term care or skilled nursing
  • Prior experience as a Director of Nursing Services within skilled nursing or rehabilitation
  • Strong working knowledge of state and federal regulations

Must Haves:


  • Lead and mentor nursing leadership while driving engagement, retention, and professional growth
  • Oversee daily clinical operations with a focus on quality, safety, and resident-centered care
  • Partner closely with interdisciplinary teams to implement and enhance care delivery models
  • Maintain regulatory compliance while proactively improving clinical outcomes
  • Serve as a visible, hands-on leader who sets the tone for accountability, compassion, and excellence

Preferred Background & Skills:


  • Experience working within a collaborative DNS/ADON leadership model
  • Strong survey management and quality improvement background
  • Proven ability to build culture and stabilize nursing teams
  • Leadership style rooted in transparency, approachability, and high standards
  • Passion for elevating resident quality of life and nursing practice excellence
permanent
Medical Support
Salary not disclosed

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Not Specified
Acute Inpatient Registered Nurse - RN
$35 - 59
Boston, MA 1 week ago
- Location: Boston Medical Center

- Dialysis Experience Preferred but open to medsurg, ICU and acute backgrounds

- America's 'Most Loved Workplaces' by Newsweek

- 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, 350+ research sites across North America

- Largest provider of renal care products and services in the nation, including state-of-the-art dialysis machines, dialyzers and pharmaceuticals, and we are home to the country's largest renal specialty laboratories

- Up to $4,400 tuition reimbursement per calendar year

PURPOSE AND SCOPE:

The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals’ policies and procedures. Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and ultrafiltration. The Inpatient RN will partner with the hospital to provide quality care to the patient and deliver care that provides a positive patient experience.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

- Under limited supervision, applies considerable knowledge to perform a broad range of tasks which include but are not limited to direct patient care in multiple modalities not limited to hemodialysis, peritoneal dialysis, ultrafiltration, continuous renal replacement therapy, and Apheresis.
- Provides supervision and direction of Patient Care Technicians and clerical staff; provides direction and education to ICU staff for CRRT.
- Responsible for direct patient care of assigned patients in the Inpatient Renal Replacement and Apheresis Services setting and providing the appropriate treatment technique for assigned patients as prescribed in all modality procedures, as appropriately defined – hemodialysis, peritoneal, continuous renal replacement therapies, ultrafiltration, and Apheresis.
- Assesses patients’ responses to treatment therapy making appropriate adjustments and modifications to the treatment plan as indicated by the appropriately credentialed physician. Communicate problems or concerns to the Inpatient Program Manager, appropriately credentialed physician, patient hospital primary nurse and others as indicated.
- Delivers safe, effective care in a timely an efficient manner.
- Gives organized, concise shift reports for patients on assigned shifts. Apply high level thinking skills to shift patient schedules to meet needs of more critical patients due to labs, MD order, or patient assessment.
- Responsible for the implementation, administration, monitoring, and documentation of patient’s response to prescribed intradialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier.
- Collaborates and communicates with physicians and other members of the healthcare team to interpret, adjust, and coordinate daily patient care plan to ensure continuity of care.
- Initiates and communicates to FMS facility nursing staff and appropriate hospital personnel as needed.
- Accurately documents all treatment information in the individual patient record (ACES) and the hospital record, as needed.
- Cleans and disinfects dialysis machine surface, chair, equipment, and surrounding areas between treatments according to inpatient renal services policies and procedures.
- Conducts all tasks necessary for preparation for dialysis treatment and documents where appropriate.
- Performs all required pre-treatment dialysis machine alarm testing.
- If applicable, initiates Solution Delivery System.
- Operates all related equipment appropriately and safely and provides minor trouble shooting when necessary; efficiently utilizes supplies to prevent waste.
- Understands, conducts, and documents appropriately Dialysis/Apheresis machine safety tests/alarm tests, equipment calibration, dialysate testing, machine safety tests, functional testing, and internal and external disinfection on all water & dialysis machines, and complies with the documentation/notification standards per FMS policies.
- Completes and documents ongoing participation in QAI activities.
- Participates in staff meetings as scheduled.
- Participates in staff training and orientation as assigned.
- Acts as a subject matter expert to hospital staff for dialysis related patient/equipment complications.
- Responsible for reporting all new or unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report requirements. May be assigned to in-center patient care on an as needed basis
- Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
- Assist with various projects as assigned by direct supervisor.
- Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

- Direct patient care, interaction with patients, outpatient clinicians, hospital staff, and physicians. The position requires travel between assigned hospitals and facilities; as well as travel to regional meetings/educational events.
- Position requires on call rotation including night, day, weekend, and holidays.
- There is potential for exposure to potentially infectious material and contagious diseases/material.
- Position provides direct patient care which regularly involves heavy lifting, moving of patient and/or equipment > 200lbs (with assistance); and may lift chemical and water solutions of up to 30lbs up as high as 5 feet.

SUPERVISION:

- Provides supervision and direction of Patient Care Technicians (Certified Clinical Hemodialysis Technicians (CCHT)) and clerical staff; provides direction and education to ICU staff for CRRT.

EDUCATION:

- Current appropriate state licensure.
- Maintains acquired knowledge and remains current in advancements in nephrology, in particular, relative to inpatient care (hospitalized patients requiring varied treatment modalities, not limited to Renal Replacement, Apheresis, and Ultrafiltration services).
- Must meet the practice requirements in the state in which employed.
- Certification in Nephrology Nursing, Apheresis Nursing, or both is highly encouraged.

EXPERIENCE AND REQUIRED SKILLS:

- One year RN experience required and required nursing skills.
- Minimum 6 months nephrology experience required before working independently with no other Dialysis RNs to provide dialysis and ultrafiltration services.
- Minimum 6 months Nephrology experience required before working independently with no other Apheresis RNs to provide Apheresis services.
- Demonstrated strong assessment skills related to the critically ill patient.
- ICU experience preferred but not required.
- Successful completion of training course in the theory and practice of care of the ESRD patient – Progressive Renal Education Preparation.
- BLS CPR Recognition.
- ACLS CPR Recognition preferred, but not required.
- Demonstrates organizational and time management skills, and a competency toward completing continuing and ongoing Renal/Nephrology education.
- Displays leadership skills and ability to direct and supervise others (such as PCTs, CCHTs, clerical staff).
- Successful completion of Nurses Technical Training.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Hourly Rate: $35.00 - $59.00

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans
permanent
Part-Time Sales Associate - Boston
🏢 Rails
Salary not disclosed
Boston, MA 1 week ago

Rails, a global contemporary lifestyle brand, is looking to hire part-time Sales Associates for its retail store in Boston.


Key Responsibilities:

  • Deliver an outstanding customer experience. Curate the experience for the customer, walking them through the RAILS story
  • Develop and maintain long lasting client relationships by establishing a return client base
  • Maintain an accurate, efficient, and effective client book
  • Ensure image and grooming standards are professional and reflective of RAILS brand
  • Maintain visual merchandising standards daily
  • Consistently achieve personal and overall store sales goals
  • Maintain an active floor presence
  • Assist with organization and upkeep of both the front and back of house
  • Additional responsibilities as required


Requirements:

  • Passion for customer service, styling, and product
  • Flexible availability, including weekends and holidays
  • Results driven
  • Team player
  • Strong time management and communication skills
  • Ability to manage multiple and competing work priorities, demands, and changes
  • Experience in a retail sales environment, preferably in contemporary apparel, preferred
temporary
Sales Lead
🏢 STAUD
Salary not disclosed
Boston, MA 1 week ago

STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a full-time Sales Lead at its Boston store location.


Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design—cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that’s distinctly LA yet globally resonant.


STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, a matching 401k plan, paid time off, paid retail holidays, and generous product discount & allowance.


Role Overview

The Sales Lead provides exceptional experiences through authentic customer connections and offers expert styling advice. The Sales Lead is responsible for day-to-day tasks associated with leading the sales team and supporting management.


Essential Duties

  • Provide exceptional customer services and outstanding styling experiences.
  • Achieve personal and company sales goals.
  • Collaborate with management to complete operational tasks such as reporting, opening and closing the cash wrap, and inventory movement.
  • Understand and comply with all procedures and can provide information to associates needing guidance.
  • Build lasting relationships with customers by following up on purchases.
  • Be an entrepreneur, grow sales through appointment-based selling.
  • Maintain visual merchandising standards on a daily basis.
  • Assist with the execution of floor sets.
  • Follow all procedures in the POS systems for ringing up sales.
  • Assist any back of house tasks.
  • Be flexible to ensure the business is always supported.


Prerequisite Knowledge, Skills, & Education

  • Minimum two years’ retail experience, with experience in a leadership/supervision position.
  • Possesses a strong client network and personal styling skills.
  • Strong organizational skills and keen eye for detail.
  • Experience with shipping programs, inventory management, and inventory audits preferred.
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) with an emphasis in Excel.
  • Must have a team centric attitude and proactive mindset.
  • Excellent written and verbal communication skills.
  • Ability to multi-task, organize, and prioritize work.


Physical and Mental Requirements

  • Standing and sitting for extended periods of time.
  • Lifting up to 25 pounds in a safe and prudent manner.
  • Ability to easily move throughout an office with ease.
  • Ability to read, write, and understand English.
  • Ability to effectively interact with others internally and externally.
  • Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly.
  • Ability to work with many different personalities.
  • Ability to work in a fast-paced environment.
  • Correctable vision and hearing.
  • Ability to work on-site.


Job Type: Full-Time, Non-Exempt Status

Not Specified
Full-Time Keyholder - Boston
🏢 Rails
Salary not disclosed
Boston, MA 1 week ago

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.


Summary:


This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.


The Keyholder reports to the Store Manager.


Responsibilities:


Performance:

  • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
  • Be a support to execute business plans to accelerate the business forward and remedy opportunities
  • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
  • Ensure store atmosphere upholds the image of the brand

Client Centric:

  • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
  • Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
  • Follow through on customer journey as required to ensure a content client
  • Support the needs of the client through styling advice and suggestion with every engagement
  • Solution oriented approach to finding resolutions to customer service issues

Marketing & Community:

  • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Leadership:

  • In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
  • Support a positive work environment with teams and throughout store network including cross functional partners
  • Support performance management initiatives with store teams
  • Attend and participate at store meetings as required by the business
  • Ability to manage and resolve conflict in the workplace

Visuals:

  • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

  • Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
  • Protect all company assets including cash handling, inventory, expenses etc.
  • Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
  • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
  • Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
  • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
  • Additional projects/ responsibilities may arise in accordance with the needs of the business


Requirements:

  • At least 1+ years of experience in a keyholder position preferred
  • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
  • Ability to effectively create, manage and adhere to deadlines
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Advanced organizational skills, writing and communication skills
  • Expertise in Microsoft Office 365 Suite
  • Comfortable and savvy with computer technology, including PC and iOS devices
  • Travel approximately 10% of the time
  • Ability to climb ladders
  • Ability to lift 25+ lbs.


Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

permanent
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