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Marketing, Advertising and PR Jobs in Boca Raton, FL
2 positions found
C
Product Manager (Agent Experience)
π’ Cinch Home Services
Salary not disclosed
The Product Manager - Agent Experience will be part of a high-performance technology team responsible for delivering industry-leading customer experience platforms. This role owns the end-to-end product experience for contact center agents supporting our customer experience, leveraging NICE CXone capabilities, Salesforce Service Cloud and custom applications to enable efficient, consistent, and high-quality customer interactions.
Qualifications
- 5+ years of experience in product management or a related field
Experience/Other Requirements
- Strong ability to independently deliver and make decisions with decreasing need for guidance.
- Proven experience in stakeholder management and cross-functional collaboration.
- Excellent communication and documentation skills (e.g., requirements documents, business cases).
- Ability to balance customer needs, business priorities, and technical feasibility.
- Familiarity with Agile methodologies and experience as a Product Owner is a plus.
- Strong analytical mindset and ability to leverage business data in decision-making.
- Ability to work independently and as part of a team; participate in determining objectives of assignment; plan, schedule, and arrange activities to accomplish objectives.
- Proficient at preparing the following documents: Scope Documents, User Stories, Use Cases, Functional Specification, Process Flow Diagrams, Gap Analysis.
- Proven ability to collaborate with internal/external technical peers and business partners.
- Advanced proficiency in MS Office (Word, PowerPoint, Excel, Visio).
Education
- Bachelor's degree or equivalent experience
Summary of Responsibilities
- Own measurable outcomes for the agent and customer experience by proactively identifying opportunities to move key business metrics across the end-to-end journey.
- Define success metrics and demonstrate strong data fluency, partnering on instrumentation, interpreting results, and translating insights into product decisions.
- Partner with engineering and design to deeply understand problems, explore solution options and innovation opportunities, and validate ideas through discovery before committing to delivery.
- Serve as the accountable Product Owner for an Agile team, ensuring backlog health, clear priorities, and that stories and acceptance criteria remain anchored to outcomes and measurable success.
- Apply strong value-versus-effort judgment to incoming requests and initiatives, making clear, data-informed prioritization, sequencing, and tradeoff recommendations
- Develop a deep understanding of the CX and agent technology ecosystem to ensure that capabilities live in the right place to drive a seamless, efficient experience, avoiding point solutions.
- Drive product strategy, balancing near-term impact with long-term evolution and scale
- Collaborate with vendors, including NICE and Salesforce partners, to evaluate capabilities, manage integrations, influence platform roadmaps where possible, and ensure we are maximizing value.
- Facilitate cross-functional feature discussions with engineering, operations, legal, finance, and compliance to ensure feasibility, alignment, and successful delivery.
- Contribute to annual and quarterly planning, ensuring planned work supports company objectives and operational goals.
J
B2B Marketing Manager - Industrial/Construction
π’ Jobot
Salary not disclosed
Shape the Future of Construction & Infrastructure Marketing!
- High Visibility β’ National Impact β’ Excellent Compensation, Benefits + More! This Jobot Job is hosted by: Sierra Johnson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $150,000
- $185,000 per year A bit about us: Are you a strategic B2B marketer who loves blending data, creativity, and real industry impact? Do you get excited about influencing infrastructure, commercial construction, and innovative building materials across North America? If so β this is your role.
We are an industry leader and one of the most respected producers of sustainable construction solutions, that is expanding its marketing team β and this position sits at the center of it all.
This isnβt a βsit behind the desk and make brochuresβ kind of job.
This is a high-visibility, cross-functional, market-shaping role where youβll collaborate daily with sales, product management, operations, technical services, and senior leadership to drive meaningful business growth.
Why join us? High-impact strategic ownership Visible seat at the table Fun, fast-paced marketing work Cross-functional collaboration Competitive salary, bonus opportunities, and long term growth Job Details This position will require a dynamic professional who is both strategic and hands-on, with a strong background in B2B marketing within the building materials, industrial construction, or related industries.
You will be responsible for developing and executing integrated marketing strategies, conducting market analysis, and driving growth in our commercial and infrastructure markets.
This role requires a high level of creativity, attention to detail, and project management skills.
Responsibilities: 1.
Develop and execute comprehensive marketing strategies and plans for our industrial and construction segments, ensuring alignment with overall business objectives.
2.
Conduct thorough market analysis to understand customer needs, market trends, and competitive landscape.
3.
Develop integrated campaigns across multiple channels to drive brand awareness, generate leads, and achieve sales targets.
4.
Utilize CRM systems, digital marketing platforms, and analytics tools to track and evaluate campaign performance and customer engagement.
5.
Collaborate with cross-functional teams, including sales, product management, and R&D, to develop and launch new products or services.
6.
Build and maintain strong relationships with key customers, industry influencers, and internal stakeholders.
Qualifications: 1.
Bachelorβs degree in Marketing, Business, Engineering, or Materials Science.
2.
6+ years of progressive B2B marketing experience.
3.
3+ years of experience in the building materials, construction, or chemicals industries.
4.
Demonstrated experience in developing integrated marketing campaigns and conducting market analysis.
5.
Proficiency in CRM systems, digital marketing platforms, and analytics tools.
6.
Strong decision-making skills, with a focus on commercial and infrastructure markets.
7.
Excellent communication and relationship-building skills.
8.
Comfortable leading both strategy and hands-on execution.
9.
Willingness to travel up to 40- 50% (travel allowance).
10.
Passionate about construction, infrastructure, and or industrial markets.
If youβre ready to build something that lasts β not just a campaign, but a career β this is your chance to make a real national impact in one of the most essential industries in the world.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobotβs policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
- High Visibility β’ National Impact β’ Excellent Compensation, Benefits + More! This Jobot Job is hosted by: Sierra Johnson Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $150,000
- $185,000 per year A bit about us: Are you a strategic B2B marketer who loves blending data, creativity, and real industry impact? Do you get excited about influencing infrastructure, commercial construction, and innovative building materials across North America? If so β this is your role.
We are an industry leader and one of the most respected producers of sustainable construction solutions, that is expanding its marketing team β and this position sits at the center of it all.
This isnβt a βsit behind the desk and make brochuresβ kind of job.
This is a high-visibility, cross-functional, market-shaping role where youβll collaborate daily with sales, product management, operations, technical services, and senior leadership to drive meaningful business growth.
Why join us? High-impact strategic ownership Visible seat at the table Fun, fast-paced marketing work Cross-functional collaboration Competitive salary, bonus opportunities, and long term growth Job Details This position will require a dynamic professional who is both strategic and hands-on, with a strong background in B2B marketing within the building materials, industrial construction, or related industries.
You will be responsible for developing and executing integrated marketing strategies, conducting market analysis, and driving growth in our commercial and infrastructure markets.
This role requires a high level of creativity, attention to detail, and project management skills.
Responsibilities: 1.
Develop and execute comprehensive marketing strategies and plans for our industrial and construction segments, ensuring alignment with overall business objectives.
2.
Conduct thorough market analysis to understand customer needs, market trends, and competitive landscape.
3.
Develop integrated campaigns across multiple channels to drive brand awareness, generate leads, and achieve sales targets.
4.
Utilize CRM systems, digital marketing platforms, and analytics tools to track and evaluate campaign performance and customer engagement.
5.
Collaborate with cross-functional teams, including sales, product management, and R&D, to develop and launch new products or services.
6.
Build and maintain strong relationships with key customers, industry influencers, and internal stakeholders.
Qualifications: 1.
Bachelorβs degree in Marketing, Business, Engineering, or Materials Science.
2.
6+ years of progressive B2B marketing experience.
3.
3+ years of experience in the building materials, construction, or chemicals industries.
4.
Demonstrated experience in developing integrated marketing campaigns and conducting market analysis.
5.
Proficiency in CRM systems, digital marketing platforms, and analytics tools.
6.
Strong decision-making skills, with a focus on commercial and infrastructure markets.
7.
Excellent communication and relationship-building skills.
8.
Comfortable leading both strategy and hands-on execution.
9.
Willingness to travel up to 40- 50% (travel allowance).
10.
Passionate about construction, infrastructure, and or industrial markets.
If youβre ready to build something that lasts β not just a campaign, but a career β this is your chance to make a real national impact in one of the most essential industries in the world.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobotβs policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy