Information Technology Jobs in Bloomfield

Why This Role Matters

Estate planning is something many people delay because it feels complicated or intimidating. At Client, we are changing that by making the process simple and accessible.

As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.

Many of our users rely on our support team to guide them through the process and ensure their estate planning documents are completed correctly.

You won’t just be answering questions — you’ll be helping families protect their future.

Position Overview

We are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process.

This role is ideal for paralegals, legal assistants, legal studies graduates, or candidates with customer support experience in legal services.

Estate planning experience is a plus but not required.

This position also offers significant growth potential, including opportunities to move into leadership or management roles as the company expands.

Key Responsibilities

• Respond to customer inquiries via phone, email, screensharing and live chat

• Assist users in navigating the client platform and completing estate planning documents

• Help explain estate planning concepts in a clear, non-legalistic way

• Support customers with document-related questions and platform guidance

• Assist with account issues such as login problems, document downloads, and payments

• Escalate complex legal or technical questions to the appropriate internal team

• Document customer interactions in our CRM system

• Help improve FAQs, knowledge base articles, and customer resources

• Provide feedback to product and operations teams based on customer interactions

Qualifications

Preferred but not required:

• Paralegal certification or paralegal experience

• Legal assistant or law firm experience

• Background in legal studies or pre-law programs

• Experience in estate planning, trusts, or probate law

• Customer support experience, especially in legal, fintech, or SaaS environments

Strong candidates will have:

• Excellent communication and interpersonal skills

• Strong attention to detail

• Ability to explain complex topics in simple language

• Strong problem-solving ability

• Organizational and multitasking skills

• Interest in estate planning, legal services, or legal technology

• A positive attitude and willingness to learn

Who Thrives at client

The people who succeed in this role tend to be:

• Naturally curious and eager to learn

• Comfortable taking initiative and solving problems independently

• Strong communicators who enjoy helping people

• Interested in growing with a company and taking on more responsibility over time

• Excited about working in a fast-growing legal technology startup

If you enjoy helping people, learning about estate planning, and growing your career alongside a company, you’ll likely thrive here.

Career Growth Opportunity

This position offers significant growth potential as client expands.

Team members who demonstrate strong performance and leadership ability may have opportunities to move into roles such as:

• Customer Support Team Lead

• Customer Experience Manager

• Legal Operations Manager

• Product Support Specialist

We are looking for individuals who want to grow with the company and help shape the future of our support and legal operations teams.

Under direction, assists in performing the work involved in collecting and disseminating informative materials designed to aid the public information and publicity program of the unit; does related work as required.

Assists in gathering informative materials concerning the current and proposed programs of the unit and assists in putting the collected data into useable form.

Assists in performing work involved in the preparation and distribution of news releases, speeches, radio scripts, films, feature news stories, telecast scripts, bulletins, pamphlets, circulars, and other informative materials designed to acquaint the general public with the functions, aims, programs, regulations, policies, and procedures of the unit.

Manage administrative tasks for Press Office including scheduling, tracking assignments, maintaining records, ensuring projects remain on deadline Ensure all personnel have tools and resources they need to execute communications initiatives effectively Coordinate and oversee logistics for press conferences/events Support the Director and Press Secretary with strategic planning and execution of upcoming events Anticipate operational needs and proactively resolve logistical challenges Demonstrate exceptional organization skills, attention to detail, and ability to manage multiple priorities in a fastpaced environment Assist in drafting briefing materials Compiles, writes, edits, and prepares drafts of materials to be used in house papers and bulletins designed for employees of the unit.

Assists in preparing posters, charts, graphs, exhibits, and other visual aid materials as may be required.

Assists in performing the work involved in collecting, compiling, tabulating, and interpreting statistical and other information and putting it into understandable form for the use of the general public.

Attends meetings, conferences, committee hearings, and other group meetings pertinent to the work of the unit and makes full reports of the thinking and conclusions of the group.

Makes speeches and gives talks before adult and school groups.

Prepares correspondence concerning the public information and publicity activities of the unit.

Prepares reports and records.

Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

And other duties as required

Company: QuickWash Technologies, Inc

Location: Remote

Employment Type: Full-Time

QuickWash is a technology platform that connects businesses and their employees with convenient on-site car washing and detailing services. Our mission is to simplify vehicle care by bringing professional detailing directly to workplaces and residential communities.

We are currently expanding and looking for a driven Corporate Account Executive to help grow our corporate partnerships and bring QuickWash services to new companies.

The Corporate Account Executive will be responsible for developing new corporate relationships and introducing businesses to QuickWash as an employee perk and workplace amenity. This role focuses on setting up pilot service days and converting those pilots into long-term corporate contracts.

This role is ideal for someone who is ambitious, competitive, and looking to grow into a strong sales and business development career. No prior experience is required for the right candidate.

• $30,000 Base Salary
• 6% of gross revenue generated from contracts you close
• 3% recurring commission on revenue after the first 12 months upon renewal
• Once $2,000,000 ACR (Annual Contract Revenue) is hit, Base Salary Goes to $60,000

• Or

• No Base Salary
• 10% of gross revenue generated from contracts you close
• 5% recurring commission on revenue after the first 12 months upon renewal
• Once $2,000,000 ACR (Annual Contract Revenue) is hit, splits increase to 12% & 8%

• Prospect and reach out to businesses to introduce QuickWash services
• Schedule and coordinate pilot service days for prospective corporate partners
• Convert pilot days into long-term corporate contracts
• Build relationships with office managers, HR teams, and decision-makers
• Track outreach, pilots, and conversions through the company CRM
• Work closely with the QuickWash operations team to ensure successful service days

• Set up 20 pilot service days per month
• Convert 10 pilot locations into long-term corporate contracts per month
• Each corporate contract is estimated to generate approximately $1,000 per month in recurring revenue

While no experience is required, the following experience is helpful:

• Sales or business development
• Cold calling or outbound outreach
• Account management or client relationship management
• Startup or fast-growing company environments

• Highly motivated and competitive
• Strong communication skills
• Comfortable speaking with business decision-makers
• Organized and able to manage multiple prospects simultaneously
• Entrepreneurial mindset with a desire to grow with the company

• Opportunity to grow with a fast-growing tech platform
• Unlimited commission potential
• Flexible remote work environment
• Ability to play a key role in the company’s expansion
• Path to earning six figures within 3 years for top performers

ROLE_DESCRIPTION -

Platform Configuration: Implement, configure, and customize the Vermilion Reporting Suite (VRS) to meet specific client investment reporting needs.

Technical Integration: Design and manage data interfaces between VRS and external sources (e.g., SQL Server, Oracle, Markit EDM, Aladdin, API/XML/JSON).

Workflow Automation: Build, test, and maintain automated reporting workflows and batch processing.

Report Development: Design high-quality, branded reports and templates (PDF, MS Office, HTML) for various asset classes.

Testing & Troubleshooting: Conduct system testing, data validation, and troubleshooting to ensure accuracy and platform performsce.

Required Technical & Professional Skills

Core Technical Skills: Strong SQL (MS SQL/Oracle), ETL processes, and database debugging skills.

VRS Experience: Deep knowledge of Vermilion modules, APIs, and report design.

Financial Knowledge: Understanding of performance measurement, client reporting, and portfolio data (Fixed Income, Equity, Derivatives).

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• 
  
• Build and maintain data pipelines that collect, store, and transform data to support analytics use cases and business outcomes.
  
• Implement data ingestion and transformation workflows in Microsoft Fabric, using Fabric-native capabilities such as notebooks, pipelines, and lakehouse patterns.
  
• Develop and operationalize data solutions across lakehouse layers (e.g., landing and standardized "Bronze" data through curated "Silver/Gold" outputs) aligned to the platform's workspace architecture and OneLake design.
  
• Ensure data solutions are reliable and supportable by incorporating monitoring, issue resolution, and ongoing enhancements to pipelines and datasets.
  
• Collaborate across teams (engineering, analytics, product, and stakeholders) to translate data needs into scalable, reusable solutions and improved workflow efficiency.
  
• Support secure and appropriate use of Fabric assets by following established access and workspace practices.
  

• 
  
• Oversees a team of personnel focused on technical issues, including software development, testing, and engineering tasks
  
• Coordinate with the scrum master and other stakeholders to delegate work assignments
  
• Analyze requirements, conduct story refinement, and develop technical solutions
  
• Provide expert knowledge in front-end technologies such as React and Angular
  
• Construct complex back-end logic in .NET and SQL
  
• Conduct code reviews and guide the team as needed
  
• Strong knowledge of Agile-Scrum principles
  
• Ability to use AI tools such as Claude Code