Jobs in Biscayne Park Florida

About Us

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Position Purpose

An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

Role Responsibilities

• To consistently provide strong leadership, lead by example and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
• Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
• Drive the recruitment process in line with Zimmermann’s Diversity and inclusion vision.
• To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
• To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager.
• Providing consistent feedback for the team’s development and training and following company guidelines when team member performance does not meet expectations.
• To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
• Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
• To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
• Effectively managing store rostering including timesheet management and roster creation.

About you

• Proven experience in a similar leadership role in luxury retail.
• Excellent organisation skills and high attention to detail.
• Passion for the brand and Fashion retail industry
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Why join our team?

Bespoke career development plans and access to strong mentors and industry leaders.

Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.

Competitive package, seasonal uniforming and team member discount

Be part of a responsible fashion house with a focus in leading in sustainability

Compensation

Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.

Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.

At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You’ll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Coral Gables Assistant Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base salary for this role is $75,000-$90,000.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

About Fuego:

Fuego is redefining dance footwear — creating sneakers built for dance, performance, and everyday life. Designed to move seamlessly from the studio to the street, our products fuse innovation, comfort, and style. Based in Miami, we’re a fast-growing global brand passionate about creativity, community, and motion.

About the Role:

We’re seeking a results-driven Sales Manager to lead wholesale and distributor sales for Fuego across the U.S. and international markets. This role blends strategy and execution — identifying and securing new retail and distribution partners, managing key accounts, and driving overall sales growth.

You’ll play a critical role in scaling Fuego’s presence in premium and specialty retail, executing sell-in strategies, and ensuring our brand is represented with excellence across all channels.

What You’ll Do:

• Develop and execute a wholesale and distributor sales strategy to expand Fuego’s footprint nationally and internationally.
• Identify, pitch, and onboard new retail and distributor partners that align with Fuego’s brand and market positioning.
• Manage all aspects of key account relationships — including forecasting, pricing, terms, and sell-through performance.
• Collaborate with operations and logistics to ensure timely and accurate order fulfillment.
• Work closely with marketing and product teams to align seasonal assortments and launch plans with partner needs.
• Represent Fuego at trade shows, industry events, and partner meetings — domestically and abroad.
• Provide regular reporting, forecasts, and insights to leadership on sales performance and opportunities.

What We’re Looking For:

• 2+ years of experience in sales, wholesale, or distribution management within footwear, apparel, or consumer goods.
• Proven track record of growing retail and distributor partnerships nationally or internationally.
• Strong communication, relationship management, and presentation skills.
• Highly organized, self-starter with the ability to thrive in a fast-paced, entrepreneurial environment.
• Comfortable traveling domestically and internationally.
• Passion for dance, footwear, or fashion is a plus

Why Fuego:

• Shape the wholesale and distribution growth strategy of a growing global brand.
• Work directly with leadership to expand Fuego’s presence in premium markets.
• Competitive compensation package and benefits with performance-based incentives.
• Creative, collaborative, and entrepreneurial team culture.

Regional In-Home Sales Manager in Training

Key member of the sales leadership team, Regional in-home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills.

Key Responsibilities

• Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners)
• Actively recruit and on-board outside contractors with experience in window treatments
• Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance
• Work with business support groups to provide ongoing operation support to BTG partners
• Work with installation managers to build installation network and maintain excellent service levels in remote markets
• Help identify and qualify installers as needed
• Measure installation service levels
• Work with stores leadership to identify additional opportunities for BTG Partners Program

Key Requirements

Bachelors in business or related field

10+ years experience including:

• Operating experience in retail or multi-location service business
• In-home sales and management experience
• Experience managing 3rd-party service providers
• Strong interpersonal and communication skills
• High energy and strong motivation skills
• Very strong customer service, problem-solving and follow-up skills
• Ability to identify root causes and solve issues with a high sense of urgency
• Ability to build cross-functional relationships
• Experience working independently, but also as part of a team

Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG.

Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Responsibilities

• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employee's productivity and performance
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations

Qualifications

• High school education or equivalent experience
• 5+ years' store management experience
• Customer centric with a positive attitude

Comfy Cubs is seeking an experienced and highly organized E-commerce Manager to oversee and manage our global marketplace operations. This is a full-time, in-house role based in our Miami office. The E-commerce Manager will take ownership of day-to-day marketplace execution while leading an overseas team and ensuring all strategies and SOPs are implemented effectively from start to finish.

This role reports directly to the Managing Partner and plays a key role in maintaining account health, driving growth, and ensuring operational excellence across all marketplaces.

Responsibilities

• Manage and lead a team of approximately 15 overseas employees across customer service, marketplace operations, and data analytics.

• Take SOPs and strategic direction from the Managing Partner and implement them end-to-end with full ownership and accountability.

• Own all day-to-day marketplace operations, ensuring smooth execution and performance across platforms.

• Plan, manage, and forecast deals, promotions, and key sales events.

• Communicate closely with internal teams and department leads to ensure alignment and execution across the company.

• Manage and maintain relationships with marketplace points of contact, while proactively creating new relationships as needed.

• Ensure all marketplace accounts remain compliant, healthy, and in good standing at all times.

• Handle account health escalations, compliance issues, and urgent marketplace-related matters.

• Monitor performance metrics and workflows to ensure nothing falls through the gaps.

Required Skills and Experience

• Minimum of 5 years of experience working with e-commerce marketplaces.

• High-level understanding of Amazon Seller Central and marketplace operations.

• Minimum of 2 years of experience managing a team of 10 or more people.

• Strong organizational skills with the ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills.

• Experience interviewing, hiring, and onboarding team members.

• Highly proficient with computers, software tools, and project management platforms.

• Goal-driven, enjoys challenges, and is a strong problem solver.

• Positive attitude with a genuine interest in growth and continuous improvement.

Preferred (Nice to Have)

• Experience working with Amazon Mexico Vendor.

Work Location

This is an in-house, on-site position based in Miami, Florida.

About Comfy Cubs

Comfy Cubs is a baby and nursery brand dedicated to making parents’ lives easier with high-quality, affordable, and beautifully designed products. Our assortment includes baby essentials, furniture, and toys sold across multiple global marketplaces. We value motivated, organized team players who thrive in a fast-paced, growing environment and enjoy taking ownership of their work.

Position Summary

We are seeking an experienced Watchmaker to play a vital role in supporting our watchmakers and maintaining the high standards of craftsmanship.

This position is responsible for polishing, refinishing, and preparing timepieces with precision and care to ensure a smooth repair workflow.

We take pride in offering high-quality services on world-class timepieces , and as a recipient of the Best Places to Work in Coral Gables area, we are committed to providing a dynamic environment and trainings where employees can grow and thrive.

Key Responsibilities

• Polish and refinish watch cases, bracelets, and clasps to restore original finishes on watches.
• Use specialized tools and techniques to remove imperfections while preserving the integrity of each piece.
• Partner with Watchmakers to ensure proper handling of timepieces before and after polishing.
• Perform quality control checks to maintain exceptional customer service and craftsmanship standards.
• Disassemble and reassemble watch cases using professional-grade equipment.
• Maintain a clean, organized workstation and ensure tools and equipment are properly maintained.

Skills & Competencies

• Positive attitude and ability to work effectively in a team environment.
• Ability to collaborate professionally with internal team members.
• Ability to sit, focus, and work on small components for extended periods of time.

Requirements

• Previous experience in watch polishing, jewelry finishing, or metal refinishing required.
• Training or certification in watchmaking or metal refinishing is highly preferred.
• Working knowledge of refinishing techniques and finishes, with experience handling luxury timepieces.
• Familiarity with polishing tools such as buffing wheels, and abrasive compounds.
• Ability to work as part of a team.
• Must be authorized to work full-time in the United States.

Physical Demands

• Work is performed in a professional workshop environment using standard office and polishing equipment.
• Requires excellent vision and manual dexterity for handling small parts.
• Ability to concentrate on detailed work for extended periods.
• Ability to sit, stand, and use tools for prolonged periods.
• Position Type: Full Time onsite/in-office
• Hours: Monday–Friday.
• Location of position: Coral Gables, FL 33134

• Compensation and Benefits.
• 401K , health insurance, vision, dentist
• Compensation competitive, salary based in experience.

Join Our Team at Yacht Haven Grande Miami

Are you looking for an exciting career opportunity? IGY Marinas strives to be the leading globally integrated network of iconic marina destinations and the most trusted and recognizable brand in nautical services and hospitality.

Summary:

The Guest Services Coordinator is the face of the marina, responsible for delivering a seamless and exceptional guest experience through professional, proactive, and courteous service. This role supports daily operations by managing guest relations, reservations, administrative processes, and event coordination, ensuring every interaction upholds IGY's world-class standards of hospitality and professionalism.

Core Competencies:

• Customer Focus and Service Excellence
• Professional Appearance and Demeanor
• Attention to Detail and Accuracy
• Accountability and Reliability
• Communication and Interpersonal Skills
• Problem Solving and Adaptability

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Provides service to marina guests that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality and delivery commitments are met.
• Makes and confirms reservations, verifies arrival and departure times and arranges for baggage handling and other services requested by guests; maintains records of slip availability.
• Greets and registers guests; provides escort instructions to Dock Assistants coordinating appropriate guest and luggage transportation.
• Manages all guest financial transactions; verifies guest credit status and issues charge cards where applicable; posts charges such as moorage, power, water, food, liquor, or telephone to ledger; computes final bills and collects appropriate payments.
• Answers guest inquiries and provides information pertaining to restaurants, mechanics, travel, provisioning, florist, carpenters, medical, painting, entertainment, laundry services, safety inspections, varnishing, and legal services.
• Issues facility security ID and supports marina and facility security teams in their security related efforts; reports disturbances in marina office area to superiors and maintains general vigilance.
• Transmits and receives telephone messages, date stamps, sorts, and racks incoming mail and messages, and coordinates delivery of same.
• Makes restaurant, transportation, or entertainment reservations and tour arrangements at guests' requests.
• Manages, supports, and administers all required internal and IGY reporting including utility files, key metrics, occupancy data, revenue analysis, etc.
• Assists IGY accounting and the marina management team with various administrative tasks including general accounting requirements, permit/license tracking and filing, training logs, third-party service contracts, accounts receivable, accounts payable, etc.
• Deposits guests' valuables in marina safe.
• Maintains VHF radio and in-person communication with vessels, Marina staff and marina management.
• Adheres to and upholds all marina health and life-safety protocols and actively participates in all related training exercises and drills.
• Ensures that guest reception areas are always clean and tidy and not in need of repairs.
• Ensures package room is organized daily.
• Ensures that incoming and outgoing telephone calls are handled promptly, correctly, and courteously.
• Ensures that all daily opening, daily closing, and month-end closing procedures - as defined and updated by IGY corporate finance occasionally – are completed to a high degree of accuracy.
• Assist the RD-Americas (Brian) with staff training at other IGY locations.
• Assist with Trident member related concierge tasks (welcome gifts, special arrangements, Padel, Transportation, etc.).
• Coordinates marina guest events and health classes (yoga, etc.) to include planning, invitations, etc.
• Lead on all USCG related matters (documentation, records, training, etc.).
• Any other duties as assigned by the immediate supervisor and Marina Manager

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

VHF Operator's certificate and basic first aid preferred.

Professional Standards:

Employees are expected to present themselves in a manner that reflects the marina's commitment to excellence and luxury service.

• Appearance: A polished, neat, and professional appearance must be maintained at all times while on duty. Uniforms should be clean, pressed, and worn according to IGY standards.
• Professionalism: Employees must demonstrate courtesy, discretion, and service excellence in all guest and team interactions.
• Punctuality: Timeliness is essential to marina operations. Employees are expected to arrive on time, prepared to begin work, and adhere to assigned schedules consistently.
• Representation: As front-line ambassadors of IGY Marinas, employees are expected to uphold the organization's values, integrity, and reputation in all interactions, both on and off the property.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts. The employee may work near or around toxic or caustic chemicals while wearing proper personal protection equipment and following strict company safety standards. The employee is occasionally exposed to risk of electrical shock.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and stand. The role involves frequent use of hands and arms for reaching and manipulation of objects and the occasional requirement to stoop or crouch. Regular communication both verbal and auditory is required. Specific vision abilities include close vision, peripheral vision, depth perception, and ability to adjust focus. This role requires continuous and frequent use of the computer, printer, keyboard and other related equipment.

We send trained sales reps to B2B conferences on behalf of our clients. You learn the product, fly to the conference, work the floor, and book meetings directly on the client's calendar. Their team stays on quota. You get paid, travel, and real sales experience.

This is not booth staffing. Not event promo. Not badge scanning. You'll be walking the floor having real conversations with VPs, CROs, and founders — qualifying, pitching, handling objections, and booking follow-ups.

How it works:

You choose which conferences to work. We cover all travel — flights, hotel, meals, badge. You show up, sell, and submit a report. That's it.

Compensation:

→ $250 per conference (base)

→ $75 per qualified meeting booked

→ All travel covered

→ A 2-day conference with 10 meetings = $1,000 + a free trip

What you'll actually do:

→ Attend B2B conferences in major US cities on behalf of StandInn clients

→ Approach target attendees, start conversations, qualify prospects

→ Pitch the client's product in 3-5 minute floor conversations

→ Book meetings on the client's sales team calendar in real time

→ Log every conversation and submit a post-event report within 24 hours

Who this is for:

→ Sales professionals (SDR, BDR, AE, or quota-carrying experience)

→ Recent grads with sales coursework, internships, or customer-facing experience

→ Anyone comfortable walking up to a stranger at a conference and starting a real conversation

→ Organized enough to log notes in real time and write a clean report

→ US-based and able to travel

Before your first conference:

You'll complete our 2-week StandInn Conference Sales Certification — a professional credential covering conference selling methodology, conversation frameworks, and objection handling. About 1 hour/day, mix of live sessions and self-paced.

What this is NOT:

→ Not full-time (1099, no benefits, no guaranteed hours — you pick your assignments) → Not event staffing or brand ambassador work

→ Not easy (20-30+ conversations/day, fast pace, requires resilience)

The Director of Quality & Regulatory Affairs (DQRA) is responsible for assisting the Chief Quality Officer (CQO) with the execution of the SFDN Quality Management System including continual quality improvement throughout the organization. Directs the development, implementation and monitoring of quality systems and regulatory compliance related to internal standards, industry standards, state, local and federal regulations, departmental and organizational goals and processes. Assist with the overall direction for consistency and training for those managed. The Director serves as an advocate and resource for quality programs and provides interpretations of regulations and standards for consideration in the formulation of business strategies related to organ, tissue, and ocular recovery as well as administrative operations.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Directs, manages, and provides oversight for all activities related to the Quality Management System (QMS) and performance improvement.

o Develops and maintains a quality plan to ensure the best service possible. Oversees the implementation of the SFDN’s QMS. At a minimum, activities will include and are not limited to Licensing, Performance Improvement, Customer Complaint, Planned Deviation, Corrective Action/Preventive Action, Auditing, Document Control, Chart QA, Validation, and Death Record Review Systems.

o Promotes quality assurance with the expectation of accurate donor medical records and data elements, and validation of all performance data.

o Implements, monitors and reviews systems and programs instituted to provide consistent adherence to policies related to organ, tissue and ocular recovery, laboratory, and administrative operations.

o Responsible for the administration of the electronic quality management system platform.

• Ensures organizational compliance with regulatory standards including AHCA, AOPO, OPTN/HRSA, CDC, and CMS. Ensures all regulatory and governmental licenses are kept current.

a. Monitors and analyzes information release and activity pertaining to federal, state, and industry standards as it relates to regulatory compliance and organizational operations.

b. Ensures policies and procedures reflect regulations and standards and collaboratively leads the revision of policies and procedures, as needed to reflect any applicable regulatory changes.

• Will be listed as the Patient Safety Contact with OPTN/HRSA as well as serve as the Patient Safety Officer.

a. The Patient Safety Officer will be responsible for monitoring and investigating patient safety events in real time, serving as the first point of contact for families, hospital partners, and HRSA; documenting and reporting incidents and adverse events to OPTN.

• Develops, oversees and maintains a quality plan that aligns to the SFDN Quality Manual and Quality Excellence Program (QEP) in order to advance the SFDN mission and core purpose.

• Deploys and maintains an effective QMS to foster a culture of continuous improvement through data analysis in collaboration with all SFDN departments.

a. Promotes use of the organization’s quality improvement process by evaluating, improving, improving workflow, and maximizing process efficiencies.

• Assists in the development and analysis of all statistical performance measurements of organ, tissue, and administrative operations, and quality and regulatory compliance throughout the organization. Conducts ongoing monitoring and data analysis, trending and reporting of the quality management systems including but not limited to occurrences (non-conformances), planned deviations, customer complaints, sentinel events, and adverse reactions and outcomes. Identify opportunities for improvements.

a. Reports meaningful data related to activity levels, quality measures, and regulatory compliance to SFDN leadership, staff, advisory board members, and various stakeholders.

• Collaborates with other organ, tissue and recovery agencies to keep current on industry best practices and works to deploy the same in the organization.

• Represents SFDN at various meetings and conferences including the Association of Organ Procurement Organization (AOPO). Promotes SFDN and the brand through actively participating and presenting at these conferences.

• Manages the selection, training, development, and performance of assigned staff to retain a motivated, professional workforce for the department.

• Recruits and selects applicants for job vacancies considering the requirements of the job and the skills/abilities of the applicants.

• Establishes and communicates job responsibilities as well as employee performance expectations to assure mutual understanding of desired results.

• Identifies training and/or development opportunities that will assist the employee in achieving enhanced job performance and/or career objectives.

• Constructively coaches and counsels for success to seek optimal employee performance.

• Builds support and alliances between and among departments to promote the organizational core values.

• Conducts performance reviews in alignment with job expectations, as well as reviews salary accordingly.

• Develop and maintain an internal audit program to ensure the application of organization policies and procedures as well as the adherence to applicable regulatory and accrediting regulation and standard requirements in the actions of the organization.

a. Oversees all phases of audits initiated by regulatory agencies and external customer-initiated audits.

b. Liaison for formal resolutions to compliance concerns brought forth by auditors including regulatory bodies.

c. Oversees all phases of the organization’s qualification audits of its vendors.

• Maintains the document control system for the organization

a. Assists in the review, creation, update, and maintenance of all organizational standard operating policies and procedures. Ensures that all policies and procedures are in compliance with applicable local, state, federal, and industry standards and regulations.

b. Utilizes the electronic quality management system platform to maintain the document control system for the organization’s-controlled documents.

c. Ensures all staff receive and adequately complete read acknowledgement training on all relevant controlled documents.

• Manages the non-conformance reporting system to ensure adequate and effective corrective and preventive actions are taken.

• Oversight for positive serology reporting in accordance with local, state, and federal regulations and accrediting standards.

• Oversight for organizational training related to quality tools through internal and external sources.

• Plan and uphold departmental budget through strategic planning in collaboration with Senior Leadership Team to support the goals of the organization.

• As appropriate, develops or assists in development of verification or validation of equipment, processes, and electronic systems.

• Perform other duties as assigned.

• Employees must adhere to and remain in full compliance with South Florida Donor Network’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.

SKILLS & ABILITIES

Education: Bachelor's Degree in business or healthcare field; Master’s Degree preferred; years of experience may be considered in lieu of education.

Experience: Two to four years related experience in organ/tissue/ocular donation or healthcare related field and in supervision or management of others

Computer Skills: Knowledge of MS office programs

Certificates & Licenses: Six Sigma Black Belt, but not required. ASQ required

Other Requirements: None