Jobs in Bent Mountain Virginia

Pricing Manager

Virginia Transformer Corp

Location: Roanoke, VA

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.

Apply below and let’s start the conversation.

Who We Are

Virginia Transformer is the largestU.S.-owned producer of power transformers in North America, and we’ve been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We’re more than 5,800 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times.

As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential.

We’re looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.

Position Summary

Virginia Transformer Corp, a leading manufacturer of power transformers and electrical infrastructure solutions, is seeking a Pricing Manager to lead pricing strategy, quotation governance, and margin optimization across the organization.

This role will work closely with sales, engineering, finance, supply chain, and operations to ensure competitive and profitable pricing for transformer products and services. The Pricing Manager will play a key role in supporting the company’s growth by developing data-driven pricing strategies, improving quote accuracy, and enhancing commercial decision-making across utility, renewable energy, industrial, and EPC markets.

Key Responsibilities

Pricing Strategy & Governance

• Develop and implement pricing strategies that support revenue growth, margin optimization, and market competitiveness.
• Establish and maintain pricing policies, guidelines, and approval structures.
• Evaluate market conditions, competitor pricing, and industry trends to inform pricing decisions.

Quote & Proposal Support

• Partner with sales and inside sales teams to develop pricing for transformer bids, RFQs, and large project proposals.
• Review and approve pricing for major opportunities to ensure alignment with profitability targets.
• Ensure pricing structures reflect technical complexity, manufacturing costs, lead times, and project risks.

Cost & Margin Analysis

• Work closely with engineering, operations, and supply chain to analyze product cost structures.
• Conduct margin analysis across product lines, customer segments, and markets.
• Identify opportunities to improve pricing discipline and overall profitability.

Market Intelligence

• Monitor industry trends within power transformers, utilities, EPC projects, renewable energy, and industrial power markets.
• Benchmark company pricing against competitors and market dynamics.
• Provide insights and recommendations to sales leadership and executive management.

Process Improvement & Tools

• Improve pricing processes and workflows to increase speed, accuracy, and transparency in quoting.
• Support the development and maintenance of pricing tools, cost models, and CRM systems.
• Help standardize pricing methodologies across product lines and customer segments.

Cross-Functional Collaboration

• Work closely with sales leadership, finance, engineering, and operations to align pricing decisions with company objectives.
• Support negotiations on large or strategic customer opportunities.
• Provide pricing guidance for long-term contracts, framework agreements, and strategic partnerships.

Qualifications

Education

Bachelor’s degree in Business, Finance, Engineering, Economics, or related field required.

MBA or advanced degree preferred.

Experience

• 7–12 years of experience in pricing, commercial finance, sales operations, or strategic pricing.
• Experience in manufacturing, electrical equipment, power infrastructure, utilities, or industrial markets strongly preferred.
• Familiarity with complex engineered products and project-based pricing environments.

Skills & Competencies

• Strong analytical and financial modeling skills
• Ability to interpret technical product specifications and manufacturing cost structures
• Excellent collaboration and stakeholder management abilities
• Experience working with RFQs, bids, and large project proposals
• Strong communication and negotiation support skills
• Proficiency in Excel, ERP systems, and CRM tools

What We Offer

• Opportunity to work with a leading manufacturer in the power infrastructure sector
• Competitive compensation and benefits
• Relocation assistance offered, if relocating
• A collaborative environment with strong cross-functional engagement
• The opportunity to influence pricing strategy and commercial performance

About Virginia Transformer Corp

Virginia Transformer Corp is one of North America’s leading manufacturers of power transformers and electrical infrastructure solutions, serving utilities, renewable energy developers, data centers, and industrial customers. With decades of expertise and a commitment to innovation, the company provides critical equipment that powers modern energy systems and infrastructure.

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.

Apply below and let’s start the conversation.

Who We Are

Virginia Transformer is the largestU.S.-owned producer of power transformers in North America, and we’ve been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We’re more than 5,800 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times.

As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential.

We’re looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.

The Manager of Field Services will lead and oversee a team responsible for managing and executing field service projects. This role involves planning, organizing, and coordinating field operations to ensure projects are completed efficiently, on time, and meet customer specifications. The Manager of Field Services must possess strong leadership, communication, and problem-solving skills.

Responsibilities:

• Lead and manage an interdepartmental team to complete field service projects on time, to specifications, and with accuracy and efficiency.
• Outline and delegate tasks involved in field service projects, ensuring all team members understand their roles and responsibilities.
• Conduct cost analysis and estimate expected costs for field service projects.
• Prepare and implement budgets based on cost estimates for field service operations.
• Address and resolve questions, concerns, and complaints from customers and team members during the project lifecycle.
• Act as a liaison between the company, customers, and vendors, ensuring clear communication and coordination.
• Collaborate with sales and engineering teams to ensure field services align with company goals and customer needs.
• Conduct risk assessments and report identified risks to management; provide recommendations for mitigating risks, including terminating projects if necessary.
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices related to field services.
• Promote and market new field service projects, programs, and systems to potential clients.
• Perform other related duties as assigned.

Education and Experience:

• Bachelor's or associate degree in a related field, such as Business, Engineering, or a technical discipline.
• At least three years of related experience in field services or project management is required.
• PMP, PgMP, CAPM, or comparable project management certifications are highly desirable.

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.

Apply below and let’s start the conversation.

Who We Are

Virginia Transformer is the largestU.S.-owned producer of power transformers in North America, and we’ve been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We’re more than 5,400 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times.

As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential.

We’re looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.

Field Service Technical Manager

Location: Roanoke, Virginia

Company: Virginia Transformer Corp.

Position Summary

Virginia Transformer is seeking a Field Service Technical Manager based in Roanoke, Virginia to lead technical field support and service operations for power transformers and related high-voltage equipment. This role will oversee field service engineers and technicians responsible for installation, commissioning, troubleshooting, maintenance, and repair of transformers supporting utility, industrial, renewable energy, and data center customers.

The Field Service Technical Manager serves as the technical authority for field operations, working closely with engineering, manufacturing, and customer teams to ensure reliable transformer performance and successful execution of service activities.

Key Responsibilities

Field Service Leadership

• Lead and manage a team of field service engineers and technicians supporting transformer installations and service activities.
• Oversee scheduling, mobilization, and execution of field service work across North America.
• Provide technical leadership to field personnel during installation, commissioning, and troubleshooting activities.

Technical Expertise

• Serve as the technical expert for transformer commissioning, diagnostics, troubleshooting, and repair.
• Support complex technical investigations involving electrical, mechanical, and thermal performance issues.
• Review technical reports, test results, and field diagnostics to identify root causes and corrective actions.

Customer Interface

• Act as a primary technical contact for customers during installation, energization, and service events.
• Support utilities, EPC contractors, and industrial clients during commissioning and operational troubleshooting.
• Ensure high levels of customer satisfaction through responsive and professional technical support.

Project Support

• Coordinate field service activities with engineering, project management, and manufacturing teams.
• Support installation planning, commissioning procedures, and site readiness reviews.
• Assist with service proposals, technical evaluations, and customer support initiatives.

Continuous Improvement

• Identify recurring field issues and collaborate with engineering teams to improve product reliability and service procedures.
• Develop and implement best practices for field service operations and technical troubleshooting.
• Support training and development of field service personnel.

Safety Leadership

• Promote and enforce strict adherence to safety standards and electrical safety practices.
• Ensure all field service activities comply with company safety programs and industry regulations.
• Lead safety briefings and ensure proper risk assessments for field operations.

Qualifications

Education

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related technical field preferred.

Experience

• 10+ years of experience in field service, commissioning, or technical support for power transformers or high-voltage electrical equipment.
• Experience working with utilities, industrial facilities, EPC contractors, or power infrastructure projects.
• Prior experience leading field service teams or technical support groups.

Technical Skills

• Strong knowledge of power transformers, high-voltage systems, and electrical testing procedures.
• Experience with transformer commissioning, diagnostics, and troubleshooting.
• Familiarity with industry standards related to high-voltage equipment and power systems.

Leadership Skills

• Strong communication and customer engagement skills.
• Ability to lead field teams and manage complex technical situations.
• Excellent problem-solving and decision-making capabilities.

Travel Requirements

• Approximately 40–60% travel to customer sites across the United States.

About Virginia Transformer

Virginia Transformer is one of the largest U.S.-based manufacturers of custom-engineered power transformers, supporting critical infrastructure across utilities, renewable energy, industrial facilities, and data centers. With multiple manufacturing facilities and a strong engineering foundation, the company is a trusted partner for reliable power solutions worldwide.

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.

Apply below and let’s start the conversation.

Who We Are

Virginia Transformer is the largestU.S.-owned producer of power transformers in North America, and we’ve been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We’re more than 5,800 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times.

As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential.

We’re looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.

Competitive Salary and Relocation Offered.

Location Roanoke, VA onsite.

Job Title: Commodity Manager – Conductive Materials (Copper & Related Commodities)

Location: Roanoke, VA – Office Park

Department: Supply Chain

Reports To: Director of Procurement or VP of Supply Chain

Position Type: Full-Time, On-site

Position Overview:

Virginia Transformer Corp is seeking a strategic and experienced Commodity Manager to lead sourcing and supplier management for conductive materials, including copper, copper alloys, and other critical electrical-grade raw materials. This role is responsible for vendor selection, contract negotiations, supply chain risk mitigation, and driving cost savings across multiple manufacturing sites.

You will serve as the internal subject matter expert on conductive commodity markets, proactively shaping procurement strategy and partnering with engineering, operations, and finance to ensure a secure, cost-effective, and compliant supply chain.

Key Responsibilities:

• Vendor Selection & Management: Lead sourcing and qualification of suppliers for copper and conductive materials. Establish relationships with domestic and international vendors to support quality, capacity, and pricing needs.
• Contract Management: Negotiate and manage commodity contracts, including pricing structures, terms and conditions, volume commitments, and enforcement of supply agreements.
• Commodity Strategy: Develop and execute commodity strategies based on market trends, supply/demand forecasts, risk analysis, and internal demand planning.
• Cost Optimization: Drive productivity and cost-reduction initiatives by leveraging strategic sourcing, alternate materials, or supply chain efficiencies.
• Market Analysis & Forecasting: Monitor global copper and metal market trends (e.g., LME pricing, tariffs, logistics costs) and translate insights into procurement actions.
• Supplier Relationship Management: Build and maintain strong supplier relationships, ensuring alignment with Virginia Transformer’s standards on performance, quality, delivery, and compliance.
• Risk Mitigation: Identify and manage risks in the supply base including availability, geopolitical disruptions, logistics, and pricing volatility.
• Early Supplier Involvement: Collaborate with engineering and manufacturing early in the product design process to align material requirements and optimize cost and manufacturability.
• Specification & Alternative Sourcing: Review material specifications to explore competitive alternatives and manage design-to-cost initiatives.
• Performance Reporting: Track supplier KPIs and procurement performance metrics such as cost savings, contract coverage, delivery, and lead times.

Qualifications:

• Bachelor’s degree in Engineering, Supply Chain, or Business.
• 6–8 years of experience in sourcing, supply chain, or commodity management in a manufacturing or engineered products environment.
• Strong understanding of copper markets and conductive material supply chains (e.g., rod, wire, bar stock, busbar).
• Proven experience with vendor contract negotiation and commodity strategy development.
• Familiarity with domestic and international electrical raw material suppliers.
• Proficient in analyzing pricing trends, metal indices (LME/COMEX), and procurement forecasting.
• ERP experience required (SAP preferred); proficiency in Excel and data analysis.
• Excellent communication, negotiation, and cross-functional collaboration skills.

Preferred Skills:

• Experience in transformer or heavy electrical equipment manufacturing.
• Understanding of metal hedging strategies, futures pricing, or strategic stockpiling.
• Experience conducting e-auctions, RFQs, and supplier scorecard management.

Work Location:

Roanoke, VA – Office Park (on-site presence required)

• Candidates must be able to reliably commute or relocate prior to the start date.

Job description:

Administrative Assistant

Location: Roanoke, VA

Job Type: Full Time/Direct Hire

Pay: Starting at $21/hr+

Job Summary

Cornerstone Staffing is seeking a professional and detail-oriented Administrative Assistant for a direct hire opportunity with a client in Roanoke, VA. This role supports the sales and marketing department by managing a variety of administrative and clerical responsibilities. The ideal candidate is highly organized, proactive, and able to handle sensitive information with professionalism.

Key Responsibilities

• Type letters, reports, sales orders, and other documents from drafts or copy
• Proofread materials for grammatical, spelling, and numerical accuracy
• Maintain organized filing systems and documentation
• Process and track purchase orders
• Manage and distribute departmental mail
• Maintain a journal of all sales orders and job numbers
• Coordinate and schedule trade shows, travel arrangements (hotels, rental cars), and meetings
• Operate office equipment and duplication machines
• Assist with monthly reporting tasks
• Provide general administrative support to the sales/marketing team

Additional Responsibilities

• Maintain a high level of professionalism in all interactions
• Handle confidential information with discretion
• Prioritize and manage multiple tasks to meet deadlines
• Support team needs as required by leadership

Qualifications

Education:

• Associate’s degree (A.A.) or one-year certificate from a college or technical school preferred

Experience:

• 3–5 years of administrative or office support experience (preferred)

Skills & Competencies:

• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• High attention to detail and accuracy
• Ability to work efficiently in a fast-paced environment
• Proficiency in general office procedures and typing (minimum 2 years experience)
• Strong interpersonal skills and ability to collaborate across teams

Work Location: In person

On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!

We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.

If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.

Apply below and let’s start the conversation.

Who We Are

Virginia Transformer Corp. is the largest U.S.-owned producer of power transformers in North America. For more than 50 years, we’ve grown by delivering for our customers — building premium, custom transformers with industry-leading lead times.

With more than 5,400 employees, we are known as an engineering-driven organization that thrives on speed, accountability, and execution. As a privately held company, we value nimbleness, innovation, and tenacity.

Join Our Team

If you love the thrill of securing the U.S. electric grid, enabling manufacturing across the country, and the momentum of a fast-moving organization — this is the place for you. Every transformer we build is custom, every challenge unique, and every team member essential.

We’re growing so fast that not all roles are posted yet — if this opportunity aligns with your experience, we encourage you to apply and start the conversation.

Regional Field Service Manager

Location: Roanoke, VA (Relocation Required)

Department: Field Services / Aftermarket

Reports To: Director of Field Services (or equivalent)

Position Summary

The Regional Field Service Manager is responsible for leading, managing, and scaling field service operations across an assigned region, supporting installation, commissioning, testing, maintenance, and aftermarket service of power and distribution transformers. This role ensures safe execution, technical excellence, customer satisfaction, and financial performance across all field activities.

This position is ideal for a proven field services leader with strong transformer expertise, customer-facing experience, and the ability to lead technicians in fast-paced, high-accountability environments.

Key Responsibilities

Field Operations & Leadership

• Lead and manage regional field service technicians and supervisors supporting transformer service activities.
• Ensure safe, compliant, and high-quality execution of field work including installation, commissioning, testing, maintenance, and emergency response.
• Set expectations, manage performance, and develop technical and leadership capability within the field organization.
• Serve as escalation point for complex technical issues, customer concerns, and field execution challenges.

Customer & Commercial Support

• Act as a primary regional contact for customers during field service and aftermarket engagements.
• Support customer meetings, outage planning, and service coordination.
• Partner with sales and aftermarket teams to support service opportunities, scope development, and execution planning.
• Drive customer satisfaction through responsiveness, communication, and execution excellence.

Safety, Compliance & Standards

• Enforce strict adherence to safety standards, procedures, and regulatory requirements.
• Ensure compliance with IEEE, ANSI, IEC, and internal field service standards.
• Lead incident reviews, root cause analysis, and corrective action implementation.
• Promote a strong safety culture across all regional field operations.

Operational Performance & Reporting

• Manage regional workload planning, technician utilization, scheduling, and travel.
• Track and report key performance indicators including safety, quality, cost, schedule, and customer satisfaction.
• Support forecasting, budgeting, and cost control for regional field service activities.
• Identify and implement process improvements to increase efficiency and reduce execution risk.

Cross-Functional Collaboration

• Partner with Engineering, Manufacturing, Quality, Training, and Technical Support teams to resolve field issues and improve product and service performance.
• Provide field feedback to support design improvements, training updates, and standardization.
• Support continuous improvement initiatives across Field Services and Aftermarket.

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or equivalent technical experience.
• 7+ years of experience in field services, power equipment service, or industrial service environments.
• 3+ years of people leadership experience, managing technicians or field teams.
• Strong knowledge of power and/or distribution transformers, field testing, commissioning, and maintenance.
• Proven ability to manage customer relationships and field execution simultaneously.
• Willingness to relocate to Roanoke, VA.
• Ability to travel regionally as required to support field operations.

Preferred Qualifications

• Experience leading regional or multi-site field service teams.
• Familiarity with transformer testing standards and safety protocols.
• Experience supporting utility, data center, or industrial customers.
• Strong financial and operational acumen within a service organization.

Key Competencies

• Field leadership and accountability
• Safety-first mindset
• Customer-focused execution
• Technical problem solving
• Cross-functional collaboration
• Operational discipline and urgency

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

Meet and exceed store and personal sales goals and standards of performance

Recruit, interview, and hire high-caliber employees with in-store needs

Train and develop a successful sales team

Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices

Ensure that all company initiatives are properly implemented and to the standard of the company direction

Conduct monthly performance reviews

Recognize talented staff and develop them for growth within the company

Supervise and manage all aspects of daily store operations

Supervise and manage all aspects of Loss Prevention practices

Plan weekly staffing schedules in compliance with schedules policy

Provide a fun, full service experience to all customers

Resolve customer issues effectively

Complete bank deposits

Understand the Journeys culture and demonstrate it to the team

Prior retail management experience preferred

12 years retail sales experience

Excellent interpersonal and customer service skills

Desire to succeed in fast-paced retail environment

Willingness to learn

Completion of all training programs leading up to Manager in Training position or equivalent training

Ability to work 45 hours per week

Ability to work night and weekend shifts

Ability to climb, reach, bend, and lift up to 50 pounds

Stand for long periods of time

Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state

Check out the following website for more information on all our awesome benefits: pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
• Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
• Plan and lead the execution of class and in-store events in accordance with Company programs
• Lead the omnichannel processes
• Manage and execute shrink and safety programs
• Assist with cash reconciliation and bank deposits
• Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
• Assist with the onboarding of new Team Members
• Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
• Serve as Manager on Duty (MOD)
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
• Acknowledge customers, help locate the product and provide solutions
• Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
• Manage and execute the shrink and safety programs
• Cross train in Custom Framing selling and production
• In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assigned

Preferred Knowledge/Skills/Abilities

• Retail management experience preferred

Physical Requirements

Work Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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Low cost job training - healthcare, tech, business, and more

Make more money in just a few months

Financial aid for those who qualify

Flexible payment options

Find top-rated training programs near you with Dreambound

The #1 platform to find career training

Fully online and evening classes available