Jobs in Baldwin Hills, CA

On-site Sr Software Engineer opportunity in El Segundo, CA. Relocation assistance. 100% on-site. In this role, you will be responsible for the architecture, design, and implementation of mission-critical software that enables spacecraft control, autonomy, communication, and safety.

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder).

What you will do:

• Lead the design and development of Space Kinetic's flight software, including guidance, navigation, control (GNC), telemetry, command, and fault management systems.
• Define software requirements, interfaces, and verification strategies in coordination with cross-functional engineering teams.
• Develop robust, real-time, and fault-tolerant software using C/C++ and/or Rust in embedded or RTOS environments.
• Perform software design reviews, code reviews, and verification activities to ensure safety, reliability, and performance compliance with space flight standards.
• Mentor and guide software engineers through technical leadership, code quality enforcement, and system-level integration.
• Support spacecraft-in-the-loop, hardware-in-the-loop (HIL), and flight simulation testing environments.
• Contribute to continuous improvement of software development processes, tools, and best practices.
• Participate in mission readiness reviews, anomaly resolution, and on-orbit software updates and maintenance.

What is needed

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering
• 10+ years of experience developing embedded or real-time software for space, aerospace, robotics, or mission-critical systems
• Proven experience leading software development through all phases of the system lifecycle
• Strong proficiency in C/C++, with working knowledge of Python or scripting languages
• Familiarity with RTOS, bare-metal programming, or Linux-based embedded systems
• Deep understanding of software reliability, deterministic timing, concurrency, and resource management
• Ability to obtain a U.S. Government security clearance
• Domestic travel up to 15%

Preferred Qualifications:

• Experience with flight software frameworks (e.g., NASA cFS, F' FPrime, or custom architectures)
• Familiarity with model-based systems engineering (MBSE) and interface control documentation
• Knowledge of space communication protocols (CCSDS, SpaceWire, MIL-STD-1553, etc.)

Benefits:

• Equity-Based Compensation
• Highly Competitive PTO and Holiday Calendar
• Comprehensive Medical, Dental, and Vision Coverage
• Unique Performance-Based Bonus Structure
• Health and Wellness Stipend
• Commuter Benefits

About the job

We are on the lookout for like-minded, high-achieving individuals who are motivated to join our team in Los Angeles (Century City) and play a key role in developing and enhancing our international legal recruitment business.

Whether you are an experienced Recruitment Consultant with a minimum of 12+ months in the field or a lawyer contemplating a career change, with legal recruitment piquing your interest, we welcome your application.

Given our strong ties with prestigious firms worldwide, this opportunity presents a warm desk for someone well-versed in the legal market. Come aboard and be part of a team dedicated to making significant strides in the legal recruitment landscape.

RESPONSIBILITIES

• Revenue Generation: Drive personal revenue through successful candidate placements and strategic client partnerships.
• Business Development: BD planning and execution alongside senior members of the team.
• Talent Acquisition: Candidate sourcing, headhunting, and market mapping; ensure accurate and up-to-date project lists and market intelligence.
• Client & Candidate Management: Present candidates effectively, manage interview preparation and feedback, and act as a trusted advisor throughout the hiring process.
• Brand & Marketing: Draft job specifications, create engaging content (blogs, case studies), and secure testimonials to strengthen brand presence.
• Strategic Insight: Monitor hiring trends and competitor moves, reporting actionable intelligence to the team.

REQUIREMENTS

12+ months of recruitment experience preferred, legal recruitment but not essential - would also consider a background in professional services - accountancy, banking and finance recruitment experience. OR a lawyer looking for a career change into recruitment.

• 12+ months of recruitment experience OR 12+ months of legal experience.
• Bachelor’s degree – JD/LLB preferred, but not essential.
• Close attention to detail.
• Passion for contributing to the growth of a dynamic organisation.
• Drive to grow and develop every day.
• Interest in the global legal landscape.
• Ability to work well in a team as well as independently.
• A proactive, positive and energetic approach and attitude.
• Growth mindset.

ABOUT SONDER

Sonder Consultants is the premier agency for private practice recruitment, dedicated to connecting exceptional associate to partner-level talent with leading law firms worldwide. By focusing exclusively on private practice, we develop a deep understanding of complex law firm dynamics and the unique needs of our clients and candidates. With offices in the UK, US, and APAC, we combine global reach with local expertise to facilitate domestic and international moves. Our diverse team of former BigLaw associates and seasoned recruiters leverages extensive industry knowledge, data insights, and a personalised approach to deliver outstanding service with care and integrity.

WHY SONDER

• High earning potential – competitive commission scheme with no threshold.
• A clear pathway to seniority.
• Ongoing training and development.
• High-performance culture.
• International secondment opportunities.
• Unlimited annual leave and other benefits & incentives.

PROGRESSION

We are a growing business where you’d have the opportunity for fast-tracked career progression, with clear promotion criteria outlined from the outset. For the right candidate, there would be the opportunity to spend time in any of our offices globally as part of our internal development programme.

START

Interviewing ASAP

DISCOVER MORE

Website: : @sonderconsultants

A leading global culture‑and‑live‑entertainment tech platform is seeking a Director of Scalable Initiatives to drive one of its most impactful and fast‑growing business verticals across North America. In this senior leadership role, you'll hold full end‑to‑end ownership-spanning strategic planning, cross‑functional team leadership, partner engagement, and large‑scale project execution. You will guide and expand some of the company's most ambitious experiential concepts, backed by top‑tier investors and powering hundreds of millions of monthly users worldwide. This is a rare opportunity to shape, operationalize, and scale transformative entertainment experiences across some of the most dynamic markets in North and South America.

Hybrid - Office locations available in NYC, Chicago, Los Angeles, OR Toronto (CA)

Role Responsibilities

• Lead, coach, and motivate a high-performing team of Project Managers and Producers.
• Build a culture of ownership, accountability, and excellence.
• Improve team efficiency by ensuring focus on the highest-impact priorities.
• Address performance gaps with targeted action plans to meet goals and KPIs.
• Translate strategic objectives into actionable plans to drive market expansion.
• Anticipate risks, remove blockers, and develop creative solutions to fuel growth.
• Optimize costs and profitability by managing event P&Ls and driving margin-improving initiatives.
• Elevate event quality and strengthen operational processes through scalable workflows and hands-on involvement when needed.

What We're Looking For

Experience Required

• Demonstrated success overseeing large-scale P&Ls and managing teams across multiple countries.
• Proven ability to lead business units or major initiatives within fast-paced, high-growth environments, with a background that blends strategy consulting and hands-on executive leadership (e.g., startups, PE-backed companies, or scaling organizations).
• Outstanding strategic thinking and financial expertise, with a strong ability to turn long-term vision into actionable execution. Fluency in English required; Spanish proficiency is a plus.
• Prepared to travel extensively throughout the Americas.

Experience Preferred

• Experience in entertainment, live events, venue partnerships, or production.

Featured Benefits

• A total compensation range of $200,000 - $250,000 including annual bonus and available stock options.
• Hybrid work structure: in‑office Monday-Thursday, with optional WFH Fridays.
• Health, dental, and vision insurance
• 401k pension plan enrollment
• Wellhub Membership
• Possible travel across their markets

Job Title: Director of Operations – CPG & Packaging

Location: Hollywood, CA, Hybrid Remote Role  

Type: Full-Time

Industry: Consumer Packaged Goods (CPG), Packaging

Travel: Domestic & International Travel Occasionally Required

About Us: sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision.

The Role: We’re seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that has hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers.

Just as important, this position requires a strong client-partner mindset—someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships.

Key Responsibilities:

Product Development

• Manage and mentor a team of product/project managers
• Partner with internal and external resources to ensure manufacturability and compliance from concept to launch
• Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability

Sourcing & Supply Chain Management

• Oversee global sourcing strategies and supplier relationships
• Optimize logistics, inventory management, and cost efficiencies
• Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery

Quality & Compliance Leadership

• Enforce rigorous quality assurance and test protocols across all product categories
• Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.)
• Oversee root cause analysis and the creation and implementation of corrective action plans
• Lead product risk assessment reviews
• Monitor vendor assessments
• Assess projects for potential problems proactively avoiding them and/or quickly resolving them

Operational Excellence

• Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement
• Translate strategic initiatives into actionable operational plans with milestone tracking and accountability.
• Provide regular performance reports highlighting risks and opportunities

What We’re Looking For:

• 8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing
• Record of preventing and solving problems
• Deep knowledge of product testing, regulatory compliance, and quality systems
• Proven track record in global sourcing and logistics
• Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships.
• Strong leadership, communication, and project management skills
• Champion of AI/technology integration
• Bonus: Experience with sustainability initiatives

Why Join Us?

• Work with a passionate, collaborative team shaping the future of packaging and consumer products
• Opportunity to help lead and scale operations in a high-growth environment
• Salary range $100k - $130k, benefits, and room for advancement
• Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week

If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we’d love to hear from you!

Apply now and help us build the next generation of great products!

Lead Cloud Infrastructure Architect (Hybrid Cloud / Data Centre)

Culver City, CA (Hybrid)

$140,000 – $170,000 + Benefits

Industry: Media / Enterprise Technology

Full-time W2 | 10+ years Cloud & Infrastructure Architecture Experience

This is a high-impact infrastructure leadership role sitting at the heart of a major enterprise transformation.

You’ll take ownership of a large-scale hybrid estate spanning cloud and on-prem environments driving strategy, modernisation, and operational excellence across mission-critical systems.

This is not a support role.

This is ownership, influence, and decision-making at scale.

What You’ll Be Doing

• Define and execute cloud & infrastructure strategy across AWS / Azure / GCP
• Own hybrid architecture (cloud + data centre) at enterprise scale
• Lead large-scale migrations, modernisation & automation initiatives
• Act as the technical authority (SME) across infrastructure
• Drive high availability, resilience & disaster recovery strategy
• Oversee data centre operations, performance & optimisation
• Influence senior stakeholders and business-critical decisions

What We’re Looking For

• 10+ years in cloud / infrastructure architecture or leadership roles
• Deep expertise across:
• Cloud (AWS, Azure or GCP)
• Data centre technologies (compute, storage, networking, virtualization)
• Proven experience in hybrid cloud environments
• Strong background in cloud migration & infrastructure transformation
• Experience leading teams or acting as a technical authority
• Solid understanding of:
• Security & compliance
• High availability / disaster recovery
• Enterprise-scale infrastructure

Nice to Have

• Infrastructure as Code (Terraform, CloudFormation, Ansible)
• Scripting (Python, PowerShell, Bash)
• DevOps / automation exposure
• Experience with large-scale transformation programmes

Why This Role

• Own and shape enterprise-wide infrastructure strategy
• Work across cloud, data centre, and hybrid environments
• High visibility with senior stakeholders
• Drive real transformation, not just BAU
• Be the go-to expert in a complex, large-scale environment

If you’re currently operating as a Cloud / Infrastructure Architect or Lead, and want a role where you can actually influence strategy and drive change at scale, this is it.

Location: Venice, CA (Abbot Kinney)

Schedule: Full-time, in office, Mon-Fri, 8:45 AM-6:00 PM

Compensation: $70,000-$90,000

The Role

This is an important role for someone who is highly organized, proactive and resourceful. You’ll support our three founders across a wide range of business needs while maintaining a polished, well-run office environment for the team.

This is not a traditional EA role centered primarily around calendar management, inbox management, or travel booking. Instead, it’s a highly dynamic role for someone excited to be useful across executive support, coordination, office operations, content support, and evolving business needs.

About Solin

Solin is the largest marketplace for fitness programs and challenges from creators. We also have a consumer subscription offering that incorporates AI-personalized nutrition. Our mission is to make the world a healthier place.

What You’ll Do

Executive Support

• Support founders across a range of day-to-day and ad hoc needs
• Take ownership of special projects tied to company needs, whether that means supporting hiring efforts, contributing to office-related decisions, or helping push forward whatever is most important at a given moment

Content & Creative Support

A meaningful part of this role will involve supporting content-related work with one of our co-founders, Mathew. This is a real responsibility in the role today, though the exact mix of tasks may evolve over time based on business needs. Areas of support may include:

• Minor social media editing
• Monitoring posting schedules and helping ensure content gets posted across platforms
• Drafting or generating social media captions
• Providing filming assistance as needed
• Monitoring social community activity
• Gathering user-generated content
• Participating in creative brainstorming
• Helping streamline creative workflows and processes using prompts and AI tools where useful

Office Operations & Environment

• Own the appearance and day-to-day upkeep of the front office, kitchen, break room, and all common areas
• Ensure the office is always polished, organized, and ready for clients, guests, and team members

Inventory, Ordering & Logistics

• Manage office inventory across supplies, pantry items, coffee, and other essentials
• Keep the stock room organized and fully functional
• Place orders proactively so the office stays ahead of needs and runs smoothly

Reception & Guest Experience

• Receive deliveries and manage incoming office items
• Greet and host guests visiting the office

Culture & Team Events

• Coordinate happy hours, team lunches, birthdays, holiday celebrations, and other internal gatherings

Large-Scale Event & Shoot Support

• Help lead planning and execution for larger office events, including creator visits and shoots
• Coordinate creator travel, hotel accommodations, transportation, dinners, and other logistics for our creator visits
• Support monthly shoots by managing schedules, ordering filming props, coordinating team meals, and helping day-of operations run smoothly

What we’re looking for

• 3+ years of experience in executive support, office management, operations, or a similar role
• Extremely organized with strong attention to detail
• Proactive and resourceful; you do not wait to be told what needs fixing or what needs to happen next
• Comfortable juggling recurring responsibilities along with fast-moving one-off projects
• Strong communicator with a polished, professional presence
• Someone who takes pride in creating order, anticipating needs, and making things run better
• Excited by variety and comfortable operating across executive support, office operations, and creative coordination
• A genuine interest in wellness and fitness is a plus and will help you feel aligned with our mission to make the world a healthier place

Compensation & Benefits

• $70,000-$90,000, depending on experience and fit
• Unlimited PTO (with team approval)
• Fully covered healthcare — we pay 100% of premiums, unlike many companies that deduct a portion from employee paychecks

This individual will be very important to our organization as a whole and we are excited for them to join us!

TCI PRECISION METALS | E-Z LOK

Divisions of Tool Components, Inc.

 |  MANAGER

Full-Time | On-Site | Gardena & Los Alamitos, CA | $100,000 – $130,000 DOE

TCI Precision Metals and E-Z LOK are sister divisions of Tool Components, Inc., a third-generation, family-owned manufacturing company founded in 1956.

TCI Precision Metals, headquartered in Gardena, CA, is a leading manufacturer and supplier of Machine-Ready Blanks—precision-ground and milled aluminum, stainless steel, carbon steel, and copper products that eliminate material prep for machine shops and OEMs nationwide.

E-Z LOK, based in Los Alamitos, CA, is a well-known brand of threaded inserts for metal, wood, and plastic—including the E-Z LOK™ solid wall, E-Z Coil™, E-Z Knife™, E-Z Hex™, E-Z Sonic™, and E-Z Press™ product lines—sold through a nationwide distributor network and direct e-commerce.

Both divisions hold ISO 9001 certification, and TCI additionally holds AS9100 certification. Together, they serve industries including aerospace, defense, medical, semiconductor, automotive, and general manufacturing.

We are looking for a hands-on Purchasing Manager to take full ownership of procurement across both TCI Precision Metals and E-Z LOK. This is an individual contributor role reporting directly to the Owner/President. You will split your time between both facilities—primarily based at TCI in Gardena with approximately one day per week at the E-Z LOK facility in Los Alamitos. You will be responsible for strategic sourcing, day-to-day purchasing, inventory optimization, supplier management, and cost reduction for both operations. The right person combines sharp negotiation skills with deep knowledge of metals and manufactured components supply chains, and is comfortable working across two distinct product lines and ERP environments. This is a high-impact role with real visibility—your decisions will directly affect margins, on-time delivery, and operational efficiency across the entire organization.

•       Build and maintain strong relationships with mills, metal distributors, and component suppliers across both TCI and E-Z LOK product lines

•       Monitor supplier performance for quality, delivery, responsiveness, and cost competitiveness

•       Research, identify, evaluate, and onboard new vendors for raw materials, threaded insert components, packaging, and other supplies

•       Negotiate pricing, terms, lead times, freight terms, and consignment or exclusivity arrangements

•       Develop backup sourcing and disaster recovery strategies to ensure supply continuity for both divisions

•       Oversee daily purchasing of raw materials, MRO items, packaging, and other supplies for both TCI and E-Z LOK

•       Review and approve purchase orders within established dollar limits

•       Manage freight purchasing and freight claims

•       Ensure accurate order quantities, pricing, due dates, and vendor confirmations

•       Expedite late orders and manage material shortages across both facilities

•       Resolve PO discrepancies, invoice mismatches, and receiving issues

•       Help set and maintain min/max levels, reorder points, safety stock, and order policies for both divisions

•       Balance inventory availability against excess and obsolete stock

•       Coordinate buys based on demand forecasts, customer orders, production schedules, and seasonality

•       Support cycle count and inventory accuracy efforts where purchasing impacts inventory health

•       Work closely with production, planning, warehouse, sales, and customer service teams at both TCI and E-Z LOK

•       Ensure material availability to support manufacturing schedules without interruption at either facility

•       Prioritize purchases for urgent jobs, stockouts, and customer commitments

•       Communicate supply risks, delays, and allocation issues early and proactively

•       Coordinate with quality on supplier corrective actions and vendor quality issues

•       Ensure purchased materials meet specifications, certifications, and regulatory requirements (including AS9100 for TCI’s aerospace work)

•       Maintain vendor documentation including W-9s, insurance certificates, conflict minerals declarations, country-of-origin documentation, and RoHS/REACH compliance records as applicable

•       Drive cost reduction initiatives through negotiation, alternate sourcing, consolidation, and value analysis across both divisions

•       Track purchase price variance (PPV) and document savings

•       Review and respond to vendor price increases and market changes

•       Identify freight, packaging, and minimum order quantity improvements

•       Maintain accurate item and vendor purchasing data in the ERP systems (NetSuite & Epicor) for both TCI and E-Z LOK

•       Review and update lead times, costs, supplier records, and purchasing parameters

•       Leverage ERP/MRP outputs to plan and manage purchasing activity

•       Report on open POs, late deliveries, supplier scorecards, inventory position, and savings across both divisions

•       Serve as a backup for credit issues and order releases

•       Review POs for accuracy, detail, and lead time alignment

•       Manage bid buyouts and bid inventory processes

•       Purchase goods and services across the organization as needed

•       Lead the weekly SAT (Supply Action Team) meeting

•       Prepare and distribute material usage reports

•       Reduce spend significantly, YOY, for both companies in the first year on comparable volume

•       Improve supplier on-time delivery (OTD) metrics across both divisions

•       Increase inventory turns while maintaining service levels

•       Reduce stockout frequency across key materials and finished goods components

•       Decrease past-due purchase order backlog

•       Improve supplier quality performance and reduce vendor-related nonconformances

•       Reduce excess and obsolete inventory exposure

•       7–10+ years of purchasing experience in metals, manufacturing, or industrial distribution

•       Deep knowledge of metal raw materials (aluminum plate and sheet, stainless steel, carbon steel, copper) and/or manufactured component supply chains including mills, service centers, and distributors

•       Proven track record of negotiating pricing, terms, and contracts with suppliers

•       Strong ERP proficiency—experience with NetSuite, Epicor, or similar manufacturing ERP systems

•       Solid understanding of MRP logic, inventory management principles, and demand planning

•       Experience managing supplier scorecards, corrective actions, and vendor qualification processes

•       High attention to detail with strong analytical skills and comfort working with data

•       Excellent communication and cross-functional collaboration skills

•       Self-directed and able to manage competing priorities across multiple facilities in a fast-paced environment

•       Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field

•       Experience in aerospace or defense supply chains with familiarity with AS9100 or similar quality standards

•       APICS CPIM, CSCP, or similar professional certification

•       Experience with e-commerce and distribution-based purchasing models

•       Familiarity with freight management, incoterms, and logistics optimization

•       Experience managing procurement across multiple sites or product lines

•       Competitive salary of $100,000 – $130,000 depending on experience

•       Comprehensive benefits package including medical, dental, and vision

•       401(k) with company match

•       Paid time off and holidays

•       A stable, family-owned company with nearly 70 years of history and strong values

•       Direct access to ownership and the ability to make a real impact across two thriving businesses

•       A collaborative, no-nonsense team environment where your work matters

Company: Always Alpha

Always Alpha is a modern talent management firm fully focused on the limitless potential of women's sports. Founded by Olympic legend Allyson Felix and led by CEO Cosette Chaput, the first-of-its-kind firm is designed to elevate athletes, broadcasters, coaches and change-makers who are breaking barriers, owning their voices and creating a better future on and off the field of play. Always Alpha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Position Overview:

Always Alpha is seeking motivated, curious and entrepreneurial Summer Interns to support Business Development, Events and Cross-Media strategic initiatives during a critical growth phase.

This is a high-impact, hands-on internship designed for candidates interested in women’s sports, evolving media, brand partnerships and entrepreneurship. Interns will work closely with senior leadership and talent managers, contributing directly to revenue-generating initiatives, event strategy and business growth.

Key Responsibilities:

Strategic Project

• Lead concepting, development and execution of key strategic summer-long projects culminating in final team presentations to leadership

Business Development & Sales Support

• Assist in building, maintaining and tracking sales opportunities, partnership pipelines and active conversations 
• Research and identify brand partners aligned with major cultural and sports moments
• Support outbound pitching efforts, proposal development and follow-ups

Events & Corporate Hospitality

• Support planning and development of events and corporate hospitality experiences
• Assist with guest list curation, brand research and pitch materials
• Support development of event concepts tied to cultural moments (US Open, WNBA All Star, NWSL Finals, etc.)
• Provide execution support before and during key events

Media & Content Growth

• Assist with content planning and calendars across social, digital and emerging media
• Research women’s sports creators, media opportunities and platform trends
• Support growth experiments and audience-building initiatives
• Support Alpha affiliate platforms 

Ideal Candidate

• A strong advocate for women’s sports with a clear understanding of the sports and media landscape
• Entrepreneurial self starter who thrives in a fast paced, startup environment
• Passionate about storytelling, brand building and creating meaningful moments for talent
• Interested in business development, partnerships, events and entrepreneurship
• Highly organized, proactive and able to manage multiple workstreams at once
• Clear and confident communicator with strong attention to detail and follow through
• Curious, collaborative and eager to learn
• Excited to take ownership and ask thoughtful questions
• Comfortable navigating a fast moving environment where priorities shift and ambiguity is part of the work
• Comfortable working independently while contributing to a team

Requirements

• Rising senior or recent college graduate
• Strong interest in women’s sports, media, marketing and business
• Experience with research, presentations or content creation is a plus
• Familiarity with Google Workspace, Notion, Canva and social platforms preferred

Details

• Location: Los Angeles or New York City
• Duration: 10 weeks
• Compensation: $17/hour, 32 hours per week

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- Anywhere in U.S.

/ Competitive pay / Medical, dental & vision / 401k / PTO
- As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and maintain accurate customer account information in the company database; Identify and escalate any complex or urgent customer issues to the appropriate department; Follow up with customers to ensure their needs have been met and their questions have been answered...Hiring Immediately >>