Jobs in Avenel, NJ
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FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities.
Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas.
Our network of solutions include , , , , Super Lawyers print publication and many other digital solutions.
Sr. Sales Executive Job Description:
Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you!
What You’ll Do:
As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.
About the Role:
- Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory.
- Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.
- Strategically grow a customer base through prospecting and cold calling.
- Technical aptitude (MS Office, internet applications, ).
- Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships.
About You/Experience:
- Experience in outside sales in a professional B2B environment.
- Proven track record of sales success, fast growth and consistently achieving performance at 100%+.
- Previous sales experience in online/advertising environment a plus.
Knowledge & Skills:
- Working knowledge of sales process, methods and techniques.
- Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services.
- Proven organization skills, effective time management skills and ability to work independently
Travel:
- Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites.
What’s in it For You?
At Findlaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
- Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies.
- Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development.
- Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO).
- Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities.
- Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued.
- Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions.
- Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment.
- Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike.
- Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are well over $200K OTE.
About Internet Brands:
- Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit Brands and its wholly owned affiliates are an equal opportunity employer.
Company Description
Welcome to WOODCONCEPT! We are a leading cabinetry brand specializing in premium RTA and stock cabinets. Our focus is on delivering high-quality, durable, and elegant cabinet products backed by outstanding customer service. We empower our dealer customers with reliable products, responsive support, and efficient services so they can provide the best cabinetry solutions for homeowners.
Role Description
We are seeking a motivated and results-driven entry-level Outside Sales Representative to join our team. This role reports to the Sales Manager, and focuses on building and maintaining relationships with dealer clients within assigned territory to drive sales growth, and represent our cabinet products in the market. The ideal candidate is passionate about sales, has excellent communication skills, and can work independently while collaborating with our internal team to meet sales targets.
Responsibilities
- Identify, prospect, and develop new business opportunities within assigned territories.
- Build and maintain strong relationships with current and prospective dealer customers.
- Present and demonstrate our cabinetry products to clients, explain features, and provide solutions tailored to their needs.
- Manage the full sales cycle from lead generation to order closure and follow-up.
- Collaborate with internal teams (warehouse, operations, and customer service) to ensure timely delivery and high customer satisfaction.
- Attend trade shows, industry events, and customer meetings as needed to promote products and grow market presence.
- Maintain accurate records of sales activities, customer interactions, and forecasts using CRM systems.
- Meet or exceed assigned sales targets and contribute to overall team goals.
- Provide feedback on market trends, competitor activities, and customer needs to support product development and strategy.
Qualifications
- Education & Experience
- Bachelor’s degree in Business, Marketing, or related field preferred.
- Proven experience in outside sales, preferably in cabinetry, building materials, or related industries.
- Track record of achieving or exceeding sales targets.
- Technical Skills
- Knowledge of cabinetry, kitchen/bath design, or building materials is a plus.
- Ability to understand product specifications and communicate technical details effectively.
- Leadership & Soft Skills
- Excellent communication, presentation, and negotiation skills.
- Self-motivated, goal-oriented, and able to work independently.
- Strong interpersonal skills with a customer-focused approach.
- Ability to manage multiple clients, prioritize tasks, and meet deadlines.
- Willingness to travel within assigned territories.
ExtensisHR, one of the largest Professional Employer Organizations (PEOs) in the U.S. and the fastest growing PEO in the Northeast, is looking for talented people to join our team. If you want to contribute your talents, make a bigger impact, and be part of the hot HRO industry, we’re interested in talking to you. Come catch the PEO wave with Extensis—we’re focused on the biggest market in the most attractive region of the U.S. Together with our experienced professionals, you can help us deliver on our brand promise to simplify HR. Our portfolio includes personalized services for HR, benefit plans, payroll and taxes, employer risk, compliance, and employee management. Today, we manage over $3 billion in employment-related costs annually—and we’re growing every day.
At ExtensisHR, our Client Success Group ensures our clients’ success and builds client loyalty through strategic and personalized solutions in which allows our clients to meet and or exceed their company goals.
The Key Account Manager will be responsible for retention of our most profitable clients by ensuring client satisfaction and a high rate of client engagement. They will serve as the main point of contact within their assigned group of clients driving continued success, increased value, and client satisfaction through execution of our retention strategies and leveraging ExtensisHR’ s robust suite of products and services.
For more information about the company visit You Are:
The Key Account Manager will service their assigned clients by executing their account management strategy, tactics, and engagement calendar while delivering clear communications and gathering client feedback along the way. The Key Account Manager is responsible for monitoring the status and satisfaction of each client by focusing on mitigating known risk factors and competitive threats. They will proactively identify opportunities and solutions to support client goals and objectives while ensuring they are successfully leveraging our products and services.
To be successful in this role, it is crucial for the KAM to be open minded and objective to see all perspectives during each interaction. You must have a passion for building relationships and believe in being the difference maker within those relationships. This job is fast paced and requires someone who can balance multiple priorities and stay organized in a rapidly changing environment.
Our people are passionate about what they do, the product they sell, and the clients they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, and dedication, we're the right company for you.
- Communication – KAM needs to excel at communicating via MS Teams, in person, phone, email and internally across teams
- Product Knowledge – This critical component of the job requires custom or curated solutions tailored to key accounts.
- High Business Acumen – KAMs must be comfortable engaging C-suite executives and coordinating internal operations successfully
- Resourceful Problem Solver – Proactively recognize opportunities and offer solutions before the client asks based upon connecting the dots between client interactions and our solutions stack
- Highly Likeable – Must present the ability to de-escalate client issues and become a trusted advisor which gains client confidence
- Relationship Savvy – strong intuition and the ability to establish a strong connection in a meaningful way across a variety of levels and personalities
- Results Oriented – Clear focus on achieving results for key accounts.
- Collaborator – KAMs are internal team builders that have a unique ability to create a network of SMEs to produce favorable outcomes for clients
What You'll Do:
- Critical role responsible for the retention of a segment of ExtensisHRs top clients
- Focused on building strong relationships with their assigned clients’ C-Suite and/or broker partners.
- Develop deep relationships with decision makers, users, and influencers to ensure the client’s needs and expectations are being met
- Must develop a deep understanding of our products, services, and processes to help navigate our service model
- Ability to identity gaps and areas of opportunities in which ExtensisHRs services can be a value add to assisting a client achieve their business goals and objectives.
- Increase client engagement by aligning and maximizing ExtensisHRs’ full suite of products and services (i.e. Performance Mgt, ATS, and Recruiting Services)
- Effectively and efficiently manage assigned clients’ experience during all phases of their relationship inclusive of their healthcare renewal season.
- Become an expert internal operator with an ability to resolve request and escalations effectively and efficiently the first time
- Proactively identify and implement strategies to maximize a client’s lifetime value (LTV).
AI Utilization and Literacy:
A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency.
What You Bring:
- Minimum of 10 years of successful experience managing high profile accounts and relationships
- Dynamic personality and high business acumen that will immediately resonate with our clients
- An intuitive problem solver that cannot only resolve client escalations, but identify future and potential escalations to get in front of issues before they manifest
- You must enjoy and thrive in a fast-paced environment that is quickly evolving
- The ability to have clear, candid, and professional business conversations with business leaders
- Must be extremely curious and inquisitive to uncover client issues and needs
- This person will have a competitive nature and thoroughly enjoy winning
- A servant leadership mindset focused on helping clients achieve what is most important to them
- Experience in HR, PEO, ASO, HR Software or Benefits related industries highly desirable
- Bachelor's Degree or appropriate experience
What We Offer:
Position Salary:
95k-125k
Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting.
At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our You, Supported program, we provide a perfect mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:
- Competitive compensation to reward you for your hard work every day.
- Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
- Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one.
- Student Loan Assistance Program where ExtensisHR contributes towards your student loans.
- Pretax Spending Accounts to ease taxes on health and dependent care expenses.
- Extensive professional development programs to help you get to where you want to go in your career.
- Discounts in retail and entertainment.
- A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities.
- Complimentary coffee and snacks to keep you fueled and productive throughout the day.
ExtensisHR is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Outside Sales Representative (Design Consultant)
Renewal by Andersen - New Jersey/New York Metro Territory
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
We’re looking for motivated sales professionals to join our highly successful sales force in the growing home improvement industry. Our Design Consultants go to pre-scheduled appointments in residential homes and conduct sales presentations. They provide all of the necessary information for homeowners to make a same-day decision on their window and door replacement projects.
Primary Responsibilities~
- Travel to and from your residence to company-generated, pre-scheduled appointments with homeowners within the New Jersey/New York Metro area - no cold calling or door knocking!
- Perform product demonstrations and discuss custom quotes during in-home consultations
- Follow a value-based selling process embodying honesty and integrity
- Attend trainings and regular sales meetings
- Other duties as assigned
Qualifications~
- Hold a valid driver’s license (required)
- Comfortable traveling up to 2 hours for appointments on a daily basis (required)
- Ability to lift and carry at least 40-60 lbs of sample materials (required)
- Capable of navigating various applications on an iPad (required)
- Previous outside sales experience is a plus
- Willingness to learn a structured and proven sales process
- A strong desire and ability to close the sale
Compensation and Benefits~
- Uncapped, full commission structure with current consultants earning $200,000-$400,000+
- Performance-based bonus opportunities
- Full insurance package including medical, dental, vision, and life
- 401(K) program
- Student loan repayment program
- Paid training with continued coaching and mentorship
Schedule~
- Flexibility on a weekly basis
- Evening and weekend availability (required)
To see a day in the life of a Renewal by Andersen Design Consultant, check out our video~ https~// provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pride Health is hiring an EEG Technician (Electroencephalography) to support our client’s medical facility based in Edison, NJ 08818. This is a 41-week assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!
Job Title: EEG Technician (Electroencephalography)
Location: Edison, NJ 08818
W2 Pay (Local): $25/hr - $32/hr
Schedule: 10:00 AM – 6:00 PM
Start date: 03/30/2026
Role Overview:
The EEG Technician performs electroencephalography monitoring for patients in neurology and epilepsy surgery programs. The role involves operating EEG equipment, collecting brain activity data, monitoring patients during procedures, and supporting neurologists in diagnosing neurological conditions.
Key Responsibilities:
Conduct EEG tests and monitor patients for seizure activity.
Collect patient seizure history and explain procedures to patients and families.
Record and analyze electrophysiology data and adjust equipment as needed.
Assist neurologists and neurosurgeons during EEG monitoring in labs or operating rooms.
Recognize artifacts in recordings and apply appropriate electrode placements and montages.
Maintain and troubleshoot EEG equipment in the monitoring unit.
Provide training to staff and ensure patient safety during procedures.
Requirements:
High school diploma or GED
Completion of an accredited EEG training program OR 2 years of EEG experience
At least 1 year of EEG experience with both inpatient and outpatient patients
English proficiency
Experience with Evoked Potentials and Nerve Conduction studies
Familiarity with EEG systems such as Natus NeuroWorks and Nihon Kohden
Working toward ABRET EEG Certification
Patient Population:
Adult and pediatric patients in ICU and the Epilepsy Monitoring Unit (EMU).
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Job Title: Lab Technician II (Cosmetics)
Location: Clark, NJ 07066
Duration: 12-month assignment
Job Description:
Primary responsibilities:
- Routinely prepare hair samples for performance and or instrumental tests.
- Hair sample preparation involves hair treatments, fiber for testing and performance testing as needed.
- Maintain record of samples and communicate test completion on timely basis.
- Working with team to maintain the chemicals list and regularly updating it.
- All above performed by strictly following the company safety guidelines.
- Work with other members of the team proactively.
Job requirements:
- B.S. in Chemistry, Biology or related field of science required.
- Experience in working on hair/fibers is highly desirable.
- Excellent communication skills – written and oral.
Hello Everyone,
We are thrilled to announce an exciting opportunity for a Director Strategy & Operational Excellence- NJ role with one of our esteemed clients in the IT Services sector.
Location: Iselin, NJ
This is a high-impact position partnering closely with the EVP – Global Delivery Head to drive strategic priorities, strengthen operational rigor, and ensure strong alignment across global delivery, sales, and operations teams.
Key Responsibilities Include:
- Driving execution of enterprise-wide strategic initiatives
- Ensuring cross-functional collaboration and governance
- Tracking critical programs with clear metrics and accountability
- Supporting executive decision-making through data-driven insights
- Enhancing delivery excellence and client outcomes
If this opportunity interests you, or if you know someone who may be a strong fit, I would greatly appreciate your referral. Please feel free to connect with me or share resumes at .
The Personal Injury Protection (PIP) Claim Supervisor oversees the operation of 5-7 Claim Representatives devoted to the handling of PIP Claims in multiple States. This position is responsible for planning the activities and monitoring the results of the team’s efforts to achieve assigned goals and objectives for production and quality.
You will interact with your staff through regular Team Meetings as well as one-on-one developmental sessions. You will partner with management in review of the department’s pending and provide training, file handling, and advice to claims associates on an everyday basis. The ideal candidate for this position will have management skills and functional knowledge of the NJ Automobile Insurance Cost Reduction Act.
This position requires superior time management and organizational skills. The individual in this role should have superior interpersonal skills. This individual will oversee motivating their team in addition to ensuring healthy, positive morale through interaction with the group. Insurance designations or continuing education efforts to obtain the same are desirable but not required. Medical terminology, and an understanding of anatomy are helpful but not necessary.
RESPONSIBILITIES
- Provides technical guidance and direction of Personal Injury Protection / No Fault claims.
- Provides reports of Team results along with a corresponding analysis of trends.
- Continuously analyze results and make recommendations for improvement, with a focus on continuous improvement of day-to-day operations.
- Promote teamwork through effective leadership.
- Maintain a high level of confidentiality and professionalism.
- Monitors and communicates the quality of work conducted by team members through completion of Quality Reviews.
- Monitors authority levels and reserve accuracy.
- Has strong communication skills and provides leadership through example.
- Objectively assess and manage performance. Regular meetings with staff members to review results in comparison to objectives and development plans is a requirement
- Must have strong critical thinking skills, the ability to exercise independent judgment and the ability to problem solve effectively.
- Evaluates performance of team members and conducts performance evaluations, mid-year reviews and objective setting.
- Monitors attendance and oversight of Human Resource concerns of the team.
QUALIFICATIONS
- Bachelor’s Degree (B.A.) from a four-year college or university is preferred; or equivalent combination of education and experience.
- 5+ years in NJ No-fault Insurance experience required with Three to five years management experience preferred.
- Knowledge of Pennsylvania No fault experience helpful but not required.
- Must have excellent verbal and written communication skills in both individual and team settings.
- Possess the ability to create workflow processes, standard operating principles, and training materials.
- Working knowledge of Microsoft Products (SharePoint, Visio, Excel, PowerPoint)
- Tableau Utilization preferred but not required.
- Prior experience/knowledge in a service center environment beneficial but not required.
SALARY RANGE
The pay range for this position is $90,000 to $122,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
- 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
- Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
- Annual 401(k) Employer Contribution
- Free onsite gym and health center at our Woodbridge Location
- Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
- Robust health and wellness program and fitness reimbursements
- Various Paid Family leave options including Paid Parental Leave
- Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
#LI-DNI
Studio General Manager
Full Time | In Person
Compensation: $50,000 to $70,000 base plus performance based upside
Benefits: Health Insurance, 401K, Paid Time Off
This Is a Growth Leadership Role
We are looking for a high energy, sales focused Studio Manager to lead, grow, and scale our studio to the next level. This studio is in ramp up mode. We need someone who thrives on building momentum, driving revenue, inspiring a team, and turning prospects into long term members.
If you love fitness and you love winning, this is an opportunity to build something meaningful.
What You Will Own
· Drive and execute membership sales strategy
· Personally generate sales and coach Sales Representatives to exceed targets
· Manage and grow four revenue streams: memberships, retail, private training, and teacher training
· Implement and optimize the full sales process from lead to demo to conversion
· Generate leads through grassroots marketing, networking, and community outreach
· Strategically manage marketing initiatives to consistently fill the funnel
· Track and report KPIs and hold the team accountable to revenue goals
· Build and maintain a high performance studio culture
Who You Are
You are competitive and performance driven. You understand that fitness is both a passion business and a results business. You are confident asking for the sale and closing it, and you know how to coach others to do the same.
· 3 or more years of retail, service, or fitness sales experience
· Proven track record of driving revenue and hitting targets
· Strong leadership and team management skills
· Excellent communication skills in person, on the phone, and via email
· Ability to operate in a fast paced and evolving environment
· Strong organizational and data management skills
· Professional, reliable, and detail oriented
· Passion for fitness and community building
· Proficiency with computers and studio software
Operational Leadership Responsibilities
· Supervise Sales Representatives and instructors
· Recruit, hire, and manage instructor team
· Review instructor evaluations with Master Trainers
· Manage staff scheduling
· Oversee retail inventory and vendor coordination
· Maintain studio cleanliness and brand standards
· Enforce policies and procedures
· Monitor revenue and attendance reports
· Collect outstanding dues
· Ensure exceptional customer service and retention
· Schedule and attend community networking and promotional events
· Maintain administrative materials and studio supplies
What Success Looks Like
· Consistent month over month membership growth
· Strong demo to member conversion rates
· A motivated sales team hitting targets
· High member retention and engagement
· Revenue growth across all income streams
What We Offer
· Competitive base salary with performance based earning potential
· Health insurance benefits
· 401K retirement plan
· Paid time off
· Career growth opportunities within an expanding organization
· The opportunity to lead, build, and make a measurable impact
Please Note: Local Applicants with work authorization in the US only. You need to be able to get to the work location in Bay Street, St. George, Staten Island daily. We are not offering relocation or sponsorship.
Title: Sales Support & Customer Service Coordinator
Location: Near Roselle, NJ
Reports to: General Manager
This is a great opportunity to join a premier apparel manufacturing company. We manufacture a collection of sports licenses pet products (NFL, NFLPA, NCAA, MLB, MLBPA NHL NBA,), that include Jerseys, sweaters, t-shirts, cheerleader outfits, jackets, beds, leashes, cat collars, collars, collared bandanas, novelty toys, and accessories.
The Sales Support representative will handle routine account requests and day-to-day issues from the customer base, such as: responding to emails, assisting with order related questions, product inquiries, and general account support.
Company Profile
- Exceptional, team-oriented, and collaborative environment
- Amazing family-owned organization that has been around for 25+ years
- Extremely well-run
Qualifications
- Approximately 3–7 years of experience in a sales support, sales assistant, customer service, or client service role
- Self-motivated with the ability to multi-task
- Strong written and verbal communication skills
- Professional demeanor and ability to represent the company well with customers.
- Organized and detail-oriented with strong follow-through.
- Comfortable handling multiple requests and prioritizing tasks throughout the day
- Ability to identify issues and route them to the appropriate internal contact when needed
- Familiar with order management systems, Excel, V-lookups and pivot tables and general office software.
Responsibilities
Sales Support
- Support sales representatives by handling routine account requests and day-to-day issues from their customer base.
- Respond to customer emails on behalf of sales representatives when appropriate.
- Assist with order-related questions, product inquiries, and general account support.
- Coordinate internally to resolve customer issues and ensure timely follow-up.
Customer Service
- Monitor and respond to customer inquiries received through the company website.
- Answer incoming calls and emails from customers regarding orders, product availability, and general questions.
- Assist customers with order status, missing items, product information, and related requests.
- Route more complex issues to the appropriate internal team member when needed.
- Maintain clear communication between customers, sales representatives, and internal teams.
- Help ensure inquiries and requests are addressed quickly and professionally.
- Support general operational tasks related to customer and sales support.