Jobs in Andrews Air Force Base, MD

Location: Washington, D.C.

Salary Range: $47,000 – $57,000 per annum, based on experience

Work Mode: This role follows a hybrid work model, with the number of in-office days to be determined by the hiring manager during the interview process. The office is located in downtown Washington, D.C., at Metro Center.

Travel: Limited; 2–3 short trips per year

About RXN

RXN is a corporate and public affairs firm that influences narratives and delivers solutions that shape outcomes. We utilize research, advocacy, and government relations to influence public policy, enhance reputations, and foster growth opportunities across state, federal, and international levels.

At RXN, we believe there is always a way.

The Opportunity

The Operations Administrator supports the day-to-day functions of RXN and helps ensure internal processes, communications, and administrative workflows run smoothly. This role requires a detail-oriented, process-driven approach and strong written communication skills to help maintain clear documentation, consistent workflows, and a smooth experience for RXN employees.

Reporting to the Chief of Staff and supporting the CEO, COO, and Head of Practice, this position strengthens RXN’s operational connective tissue by helping the leadership team implement, document, and communicate firmwide policies and processes. The role combines strong writing, operational precision, and creative problem-solving to help RXN’s executives and teams work smarter and more cohesively.

Your Role at RXN

Administrative and Leadership Support

• Provide day-to-day administrative support to leadership, helping coordinate schedules, meetings, and internal communications.
• Coordinate internal operational logistics, including meetings, onboarding activities, and team events.
• Act as a primary resource for internal administrative requests, facilitating timely resolution and cross-team coordination.
• Assist with meeting preparation, note-taking, and follow-up actions for executive, board, and all-hands meetings.
• Coordinate logistics and materials for key internal events (leadership meetings, workshops, retreats, and training sessions).

Business Operations & Process Management

• Create, file, and maintain firm documents, including MSAs, SOWs, NDAs, and LOIs.
• Support the Chief of Staff and COO in developing and maintaining RXN’s business policies (finance, expense, HR, IT, and legal & compliance).
• Maintain organized records and files across internal systems to ensure information is accurate and easily accessible.
• Track, organize, and maintain firm and client budgets.
• Develop and refine internal templates, trackers, and communication systems that make RXN’s processes easier to navigate and adopt for people managers and client team leaders.
• Ensure firmwide compliance with internal procedures by helping team members find, understand, and apply RXN policies effectively.

Internal Communications & Learning

• Draft and distribute company-wide communications and process guides.
• Help design and coordinate all-hands meetings, leadership communications, and internal learning sessions.
• Create collateral such as slide decks, procedure one-pagers, and summary briefs for team-wide initiatives.
• Maintain an organized library of internal knowledge resources and policy documentation to ensure easy access and retrieval.
• Help coordinate logistics for internal initiatives, firm-wide affairs, projects, and cross-team operational efforts.

Culture, Events, & Engagement

• Support internal learning and development initiatives and coordinate training logistics.
• Assist with planning and executing internal events, celebrations, and client events and “fly-ins”.
• Coordinate with finance and HR to support expense management, onboarding, and team operations.

What We’re Looking For

You are:

• A Strong Writer & Communicator – You express complex ideas clearly, draft professional materials, and edit with precision.
• Process-Driven & Organized – You build systems that help others operate more effectively.
• Proactive & Independent – You identify what needs to be done before being asked and bring solutions, not problems.
• Ability to Prioritize and Pivot – We move fast as a firm, and our work can often be unpredictable, so being able to prioritize tasks, balance workload, and pivot to new tasks as needed.
• Collaborative & Diplomatic – You engage professionally with leadership and teams across departments.
• Tech-Savvy – Advanced skills in Google Office, Canva, CRM management, and AI tools to help streamline firm functions.
• Adaptable & Curious – You enjoy learning new tools, topics, and organizational systems.

Must-Have Qualifications

• 3+ years of experience in business operations, executive support, or administrative management—preferably within a communications, public affairs, lobbying, consulting, research, or other adjacent professional services firm.
• Excellent written and verbal communication skills.
• Strong organizational and document management skills (Google Workspace, , and other project management tools).
• Strong sense of ownership and accountability.

Bonus Qualifications

• Experience drafting internal policies or managing compliance and HR workflows.
• Familiarity with Canva or presentation design tools.
• Background in HR, bookkeeping, or legal compliance.
• Spanish fluency (professional / business level).

Metrics for Success

• RXN’s internal systems and documentation become more streamlined, accessible, and up to date.
• Executive leadership operates with greater clarity and fewer bottlenecks.
• Companywide adherence to policies and procedures improves.
• Internal communications and meetings reflect clarity, alignment, and follow-through.
• Team members report improved understanding of and confidence in firm processes.

Why RXN?

At RXN, you’ll join a high-performing, collaborative, and entrepreneurial team where initiative and accountability are valued. You’ll gain exposure to executive decision-making, learn the mechanics of running a dynamic public affairs firm, and help shape the systems that drive RXN’s success.

Benefits

• Comprehensive PTO
• Health Benefits
• Retirement Plan
• Performance Bonuses
• Professional Development Opportunities
• Hybrid Work Model

How to Apply

Apply today to become an integral part of RXN's mission to shape outcomes and make an impact!

LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

RXN participates in E-Verify.

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.

In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.

Here is what you need:

Bonus if you have:

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Qualifications

5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.

Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.

Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.

Experience supporting solution experts and solution advisors in translating functional requirements.

Ability to collaborate on ticket management activities.

Experience supporting user acceptance testing and functional testing activities.

Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.

Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.

Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).

Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.

Direct experience with Electronic Health Record (EHR) systems.

Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.

Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.

Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.

Prior experience working within a large, complex public sector or enterprise environment.

Education:

Bachelor’s Degree

Preferred Qualifications

Experience with Cerner Millennium, especially Registration.

Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.

Familiarity with public sector or large enterprise processes, terminology, and culture.

Experience supporting enterprise rollout initiatives and continuous improvement processes.

Experience coordinating with training, change management, and interface teams.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

WHO WE ARE

Whether in your home, office or out in your community, the walls that surround you must be safe, structurally sound, and sustainable. It’s our job to make that happen.

We were created by act of Congress in 1974 to be the nation’s authoritative source of findings and recommendations that impact and improve the built environment for the American people. At the National Institute of Building Sciences (NIBS), we connect research, policy, and practical application to advance innovation in the built environment. Our mission is to create a safer, more resilient, and technologically advanced infrastructure that serves American communities and strengthens our nation’s future.

Building American Innovation isn’t just our tagline - it’s our commitment. We foster collaboration between government, industry, and academia to drive forward-thinking strategies for resilient communities. Because at NIBS, we don’t just build structures, we build solutions.

SUMMARY

We are looking for a visionary Project Manager of Building Science Knowledge systems who will manage projects that support the National Institute of Building Sciences (NIBS) ability to assemble, store, and disseminate codes, standards, performance criteria, and best practices in the built environment. Our goal is to make knowledge easier to access and understand so that buildings are safer, more efficient, and more innovative. This role will oversee multi-stakeholder projects ensuring alignment with client goals, scope, schedule, budget, and quality standards. The Project Manager will manage project team members, manage subcontractors, and ensure effective communication and knowledge transfer across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

• Lead planning, execution, monitoring, and closeout of assigned projects with emphasis on building technology and innovation.
• Generate project workplans for assigned projects.
• Support defining and documenting project scope, deliverables, KPIs, and success criteria; implement control mechanisms for performance tracking.
• Manage project budgets, schedules, and resources; Estimate to Complete (ETC), forecasting, and margin. Make recommendations for actions necessary to meet targets.
• Proactively identify, track, and mitigate tasks, project, and client relationship risks.
• Establish and enforce quality management frameworks, ensuring deliverables meet or exceed client expectations.
• Coordinate cross-functional teams including architects, engineers, researchers, IT specialists, and subcontractors.
• Serve as primary client liaison, maintaining professional communication and transparent reporting.
• Oversee knowledge management practices: maintain project files, ensure accessibility of content, capture lessons learned, and contribute to continuous improvement.
• Guide stakeholder engagement activities such as workshops, webinars, and technical meetings.
• Monitor industry trends in digital codes & standards, AEC innovative solutions and integrate best practices into project delivery.
• Inform senior leaders of gaps in skills needed for project delivery.
• Promote a culture of continuous improvement, recommending ways to establish systematic continuous improvement as able, knowledge management plans, and change management plans as needed to support successful delivery of assigned projects.
• Ensure compliance with organizational standards, federal contracting norms, and relevant industry regulations.
• Self-manage workloads and proactively coordinate with supervisor on concerns related to workload.
• Support business development; identifying organic growth opportunities through project-based relationships.
• Demonstrate thought leadership and professional eminence by representing NIBS externally.

SECURITY CLEARANCE

A security clearance is not required, however ability to be granted or to obtain at a minimum, an interim Secret security clearance during employment and then obtain and maintain a Secret security clearance throughout the period of employment, is strongly preferred.

SUPERVISORY RESPONSIBILITIES

This position will have supervisory and direct report responsibilities. This position will also have responsibility for oversight of contracted staff.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

The ideal candidate will possess a Bachelor’s degree in a STEAM field, project management, or construction management, though a combination of equivalent education and professional experience will be considered. The position requires 2 or more years of project management experience, with a preference for those who have managed projects specifically within the built environment. A proven track record of successfully overseeing project scope, schedule, budget, quality, and risk for high-profile initiatives is essential. Additionally, experience navigating federal government contracting and reporting requirements is highly preferred.

TECHNICAL AND OTHER SPECIALIZED SKILLS AND ABILITIES:

• Proficiency of project management methodologies (PMI, Agile, or equivalent).
• Proficiency with project management software, MS Office Suite, and project collaboration tools (e.g., SharePoint, Power BI).
• Conceptual understanding or better in processes, tools, and data standards required to deploy Artificial Intelligence for the built environment and blockchain for the built environment.
• Ability to digest client needs into actionable steps, document steps, update schedules, and coordinate and direct team members and subcontractors in completing work.
• Excellent written, verbal, and graphical communication skills.
• Strong leadership, facilitation, and negotiation skills.
• Ability to thrive in a dynamic, collaborative, and fast-paced environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to walk and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.

WORK ENVIRONMENT

NIBS is primarily a remote work environment. Position specific business needs will determine when individuals need to work in the office or on-site at a third party. For example, meetings with external and internal stakeholders can necessitate coming to the office. Staff can voluntarily choose to work in the office at any time. The physical demand of NIBS positions is typical of those in an office environment. Positions require frequent use of a computer to communicate both orally and in writing.

Estimated amount of travel, not including periodic trips to the office, is 5%.

BENEFITS

• Opportunity to work at the intersection of industry, government, and academia.
• Work alongside some of the most respected experts in the building sciences and technology fields, gaining insight into best practices across industry and government.
• Professional development and training opportunities.
• NIBS offers a competitive salary and benefits package including fully paid health care premiums for medical, dental, and vision.

HOW TO APPLY

If you feel you are a great fit for this role, please send your resume, cover letter, and salary requirement to today!

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.

At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As the Senior Solution Advisor for Perioperative Services, you will be a critical subject matter expert and trusted advisor, bridging the gap between the client’s surgical and anesthesia departments and the capabilities of the Oracle Health (Cerner) Millennium EHR. You will guide stakeholders through complex workflow transformations, driving the successful design and adoption of the SurgiNet and Anesthesia Management solutions. Your primary objective is to ensure these solutions improve patient safety, optimize resource utilization (ORs, staff, equipment), and ensure accurate charge capture in the highly complex perioperative environment.

To excel in this senior position, you must have a strong background in perioperative informatics, OR nursing/technology, or clinical applications consulting. You will lead the design of the entire surgical journey, from case scheduling to PACU, and be the go-to expert for the intricate processes of preference card management and supply/implant documentation. You will also oversee the integration of the Anesthesia Information Management System (AIMS) with physiological monitors and anesthesia machines. Your role will involve close collaboration with key stakeholders—including surgeons, anesthesiologists, OR nurses, schedulers, sterile processing directors, and supply chain leaders—to ensure the perioperative suite is safe, efficient, and financially sound.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

Key Responsibilities:

Client & Stakeholder Engagement:

Serve as the primary consultant for perioperative leadership on all aspects of the Oracle Health SurgiNet and Anesthesia solutions.

Provide expert support and knowledge transfer on perioperative best practices, including governance for preference cards, block scheduling, and charge capture.

Work directly with client counterparts to facilitate design workshops, review deliverables, and drive consensus on perioperative workflow and build changes.

Solution Design & Workflow Analysis:

Lead the analysis and design of the end-to-end perioperative workflow, including case scheduling, pre-admission testing (PAT), intraoperative nursing and anesthesia documentation, and PACU.

Oversee the design and maintenance strategy for foundational elements like surgical preference cards, resource scheduling (rooms/equipment), and integration with supply chain/inventory management.

Define requirements for the Anesthesia Information Management System (AIMS), including its integration with bedside monitors via CareAware for real-time data flow.

Implementation & Solution Management:

Act as a lead or driver for testing events, including developing and documenting scripts in an Application Lifecycle Management (ALM) tool to validate complex surgical and anesthesia workflows.

Provide expert support for cutover planning, go-live execution, and post-go-live sustainment, including ticket management for perioperative issues.

Assist in the review of training manuals and job aids to ensure they accurately reflect the configured workflows and system design.

Required Qualifications:

Experience: A minimum of 5-7 years of combined experience in perioperative informatics, surgical services leadership, or as an OR nurse/technologist with significant "super user" or implementation experience.

Oracle Health/Cerner Expertise: Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform. Specific expertise in SurgiNet, Anesthesia Management, Preference Card Management, and CareAware is required.

Domain Expertise: Demonstrated expertise in perioperative workflows, sterile processing, preference card management, surgical billing/charging, and resource management.

Communication: Excellent verbal and written communication skills, with the ability to effectively engage with both technical teams and senior clinical/surgical leadership.

Education: Bachelor’s degree in a related field. A clinical background and license (e.g., RN, CST) is strongly preferred.

SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.

We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Responsibilities:

You’ll be the go-to for financial insights and analysis that guides key business decisions. You’ll help forecast, budget, and evaluate performance across our fuel and convenience store operations, ensuring we stay on track to meet our growth and profitability goals.

• Support budgeting, forecasting, and long-range planning in alignment with company strategy.
• Build and enhance financial models, dashboards, and reporting tools for accuracy and efficiency.
• Deliver ad-hoc analysis to support business initiatives and market expansion.
• Conduct variance and trend analyses to identify performance drivers and improvement opportunities.
• Partner with operations, marketing, and pricing teams to optimize margins and store profitability.
• Support capital planning efforts, ensuring projects align with financial targets.

Qualifications:

Bachelor’s degree in Finance, Accounting, or a related field.

• 5+ years of experience as a Financial Analyst in a fast-paced environment.
• Advanced Excel skills (modeling, pivot tables, macros) and strong proficiency with Power BI and ERP systems (SAP, Oracle, etc.).
• Detail-oriented, analytical, and proactive — with a passion for using data to drive business performance.

Job Title: HR - Principal Talent Acquisition Operations Specialist

Duration: 9 Months

Location: Washington D.C. 20001

Job Type: Temporary Assignment

Work Type: Remote

Work Schedule: M-F 8AM – 5PM

Payrate:$35. /hr.

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.

MUST haves -

• 5+ years' directly relevant experience in:
• Agency recruitment - headhunting and recruiting contractors/consultants (not just direct hire positions)
• Pharma/Biotech cGMP industry experience
• 2+ years' minimum experience headhunting senior- and executive-level, technical roles. or roles like Senior Automation Engineers, Principal Validation Engineers, Senior Project Managers (pharma industry), Capital Project Managers, Capital Project Design Engineers (greenfield sites)
• Extensive experience in LinkedIn Recruiter, hunting for qualified talent and conducting InMail outreach and follow-up

Note: This is a fully remote role.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Operations Manager

Hospitality & Events

Potomac Hospitality Group   |   Bowie, MD

Full Time  | Up to 20% Performance Bonus  |  Full Benefits  |  Path to Director of Operations

At Potomac Hospitality Group, the Operations Manager is the connective tissue of the entire company. You are the person who keeps our compliance airtight, our platforms current, our vendors coordinated, our team supported, and our communications flowing — across a growing hospitality management company that serves everyone from government agencies to film production companies to embassy dining rooms.

This is a role for someone who has seen how hospitality operations work from the inside — whether in a hotel, a catering company, a restaurant group, or a food service organization — and is ready to own a function, not just support one.

And for the right person, this role has a clear, defined path to Director of Operations within two years. We are building something at PHG, and we want the person who runs our operations to grow with us.

  Come in as Operations Manager. Build toward Director of Operations. Grow with PHG.  

ABOUT POTOMAC HOSPITALITY GROUP

Potomac Hospitality Group is a full-service hospitality management company with over 10 years of experience delivering exceptional food and hospitality experiences across the Metro DC region and beyond. We serve corporate clients, government agencies, educational institutions, film and production companies, and private clients.

We operate across three lanes: high-end offsite event catering, institutional food service, and our restaurant subsidiary. Our events range from intimate private dinners to 400-person galas to craft services on film sets. Our clients include some of the most recognized names in government, business, and culture.

We are a growing company with 43 team members, a full benefits package, and a leadership team that invests in the people who invest in us.

Connecting people. Creating impact. One extraordinary experience at a time.

WHO WE’RE LOOKING FOR

You have worked in hospitality, food service, or events long enough to understand how operations actually work — the systems, the pace, the compliance requirements, the vendor relationships, and the detail that separates a smooth event from a chaotic one.

You are not looking for a job where someone tells you what to do every day. You are looking for a role where you own something, build something, and grow into something bigger.

Your Background Likely Looks Like One of These

• Hotel operations, catering sales coordination, or banquet/event administration — you know the rhythm of event-driven work and you’ve managed the operational details that make events run
• Restaurant group or multi-unit food service operations — you’ve managed scheduling, vendor relationships, compliance, and team communications across a fast-moving operation
• Hospitality management graduate with 3–5 years of operational experience — you studied the industry and have been building real-world skills since
• Food service operations coordinator with institutional or government contract experience — you understand compliance, documentation, and multi-stakeholder communication

Regardless of Background, You Are

• An owner, not a supporter — your responsibilities are yours completely and you treat them that way
• A finisher — tasks get closed completely and correctly, every time
• Systems-minded — you build processes that work and maintain them without being asked
• Tech-comfortable — you learn platforms quickly and manage data with accuracy
• Warm and professional — you communicate clearly with everyone from team members to vendors to leadership
• Ready to grow — you are not looking for a ceiling, you are looking for a runway

WHAT YOU’LL OWN

Platform & Menu Management

PHG operates across five platforms simultaneously. You own the accuracy and currency of all of them.

• Manage and update menu data across Tripleseat, Toast, 7Shifts, and the PHG website
• Ensure menu changes, pricing updates, and event-specific content are reflected accurately and promptly across all systems
• Coordinate with culinary and events leadership to capture updates in real time
• Serve as the internal point of contact for platform issues and resolutions

Operations & Communications

• Coordinate internal communications between leadership and team members across all PHG operations
• Manage external communications with vendors, partners, and operational contacts
• Support executive leadership with scheduling, correspondence, and day-to-day operational needs
• Ensure information flows clearly, accurately, and on time across the organization

Vendor Coordination

• Manage day-to-day relationships with vendors, suppliers, and service providers
• Track vendor contracts, agreements, and renewal timelines
• Coordinate ordering, delivery, and vendor communications in support of event and operational needs

Compliance & Licensing

• Own PHG’s master compliance calendar — all licenses, permits, certifications, and insurance renewals
• Manage business licenses and permits across Maryland and DC
• Track and renew health permits, catering permits, ServSafe certifications, and regulatory registrations
• Manage annual memberships and vendor registrations
• Coordinate business insurance policies including vehicle, workers’ comp, and umbrella coverage

HR & Team Support

• Manage job postings, resume screening, interview scheduling, and candidate communications
• Lead onboarding for new team members — system access, welcome materials, and orientation
• Maintain employee records and HR documentation in ADP
• Support performance evaluation processes, incident reporting, and offboarding procedures
• Coordinate team engagement activities and employee recognition initiatives

Event Operations Support

• Support scheduling and administrative coordination for catering and hospitality events
• Ensure event documentation, contracts, and permits are organized and compliant
• Coordinate internal communications between leadership, kitchen, and event teams

YOUR GROWTH PATH

This role is designed to evolve. For the right person — someone who demonstrates ownership, operational excellence, and leadership over time — the Operations Manager position has a defined path to Director of Operations within two years.

As Director of Operations, you will move from owning the administrative and compliance infrastructure to overseeing the full operational strategy of PHG — people, systems, vendor relationships, and the operational backbone that supports every lane of the business.

We are not looking for someone to fill a seat. We are looking for someone ready to help lead where PHG goes next.

PREFERRED EXPERIENCE & QUALIFICATIONS

• 3–5 years of experience in hospitality operations, hotel administration, catering coordination, restaurant group operations, or food service management
• Demonstrated ability to manage multiple operational responsibilities simultaneously without dropping details
• Experience with platforms such as Tripleseat, Toast, 7Shifts, ADP, or similar hospitality and HR systems
• Strong written and verbal communication skills — you communicate clearly with everyone from kitchen staff to executive leadership
• Undergraduate degree in hospitality management, business, or a related field preferred — equivalent experience considered
• Familiarity with food service compliance, licensing, or permit management a strong advantage
• Must be able to pass a Level II background check

COMPENSATION & BENEFITS

• Competitive Salary
• Up to 20% performance bonus
• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan
• Life Insurance
• Short-Term Disability
• Employee Assistance Program (EAP)
• Professional development and leadership growth opportunities
• A defined path to Director of Operations for the right candidate
• A company that measures success by the growth of its people
• Support performance evaluation processes, incident reporting, and offboarding procedures
• Coordinate team engagement activities, leadership retreats, and employee recognition initiatives
• Support employee benefits programs and wellness initiatives

The Ford Agency is searching for a proactive and service-oriented Recruiter to join our internal team. We are looking for an individual who is passionate about building long-term relationships with clients and candidates and thrives in a collaborative environment committed to exceptional service. We offer a boutique recruiting work style that is centered around initiative and resourcefulness and encourages team work and work-life balance.

Responsibilities Include:

• Full-cycle recruitment for direct hire, temp-to-hire, and temporary placements
• Screen / interview candidates and assess candidacy for various client needs
• Identify new clients and develop and foster strong relationships with existing clients
• Collaborate with team on various business development and recruiting initiatives
• Work collaboratively with the team on broad range of openings
• Write and post advertisements and other online marketing content

Qualifications Include:

• 1+ year of experience recruiting, project management, or related experience
• Staffing agency and/or business development experience a plus
• Professional written and verbal communication skills
• Ability to stay organized and self-directed in a fast-paced environment
• Superior professional judgement and entrepreneurial mindset

Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.

The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is working directly with The Ford Agency.

To see more positions available through The Ford Agency, please check out our website at