Jobs in Andover, MN

453 positions found — Page 10

Field Support Technician
✦ New
🏢 HCLTech
Salary not disclosed
Minneapolis, MN 1 day ago

IT Support Technician – Minneapolis, MN (Onsite, Full‑Time)

Provide onsite technical support, troubleshoot hardware/software issues, and ensure smooth daily IT operations.

Key Responsibilities

  • Support desktops, laptops, printers, and mobile devices
  • Troubleshoot hardware, software, and network issues (Wi‑Fi, LAN, VPN)
  • Install/configure OS, apps, and hardware
  • Perform maintenance, updates, and break/fix repairs
  • Set up new user workstations and peripherals
  • Maintain asset inventory and follow ITSM processes
  • Support office moves and tech refresh projects
  • Escalate advanced issues to L2/L3 and document resolutions

Required Skills

  • 2–5 years in IT field/desktop support
  • Strong Windows OS, hardware, and basic networking skills
  • Experience with AD, Office 365, and ticketing tools
  • Ability to repair devices and support users
  • Strong communication and independent working abilities


A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Not Specified
Business Systems Analyst - PowerBI and ERP
✦ New
Salary not disclosed
Minneapolis, MN 1 day ago

Job Title: Business Systems Analyst - PowerBI and ERP

Location: Fridley, MN (Hybrid)

Industry: Manufacturing

Salary Range: $75,000–$85,000


If you thrive in a hands-on, fast-paced environment where no two days are the same, this role is for you. As a Business Systems Analyst, you’ll be the go-to expert for ERP support, data management, and business reporting — bridging the gap between technology and operations to keep things running smoothly and efficiently.


What You’ll Do

  • Support and enhance ERP systems, driving integrations, updates, and process improvements.
  • Gather requirements and translate business needs into smart, scalable solutions.
  • Build, automate, and maintain BI reports and dashboards for key decision-makers.
  • Develop small applications, scripts, and tools that optimize ERP usability.
  • Partner with cross-functional teams on data integrity, project initiatives, and process governance.
  • Tackle day-to-day support issues while spotting opportunities for long-term system upgrades.


What You Bring

  • Bachelor’s degree in Business, Computer Science, or a related field.
  • 1–3 years of experience in ERP support, BI reporting, or business analysis.
  • Working knowledge of ERP systems (SAP, Oracle, Microsoft Dynamics; Infor Visual a plus).
  • Skills in SQL, Power BI, and scripting (Python, VBScript, PowerShell, or C#).
  • Strong communication, problem-solving, and organizational abilities — and a drive to take ownership.


This is a great fit for someone who enjoys variety, solving puzzles, and shaping the way data and technology empower a manufacturing team.

Not Specified
SAP Consultant
✦ New
Salary not disclosed
Minneapolis, MN 1 day ago

Job Title:

SAP Concur Configuration & Testing Consultant

Location:

Minneapolis, Charlotte, Chandler - Hybrid (3 days/week in office)

Contract Type:

12 months (possible extension) | Full-time (40 hrs/week)


Pay Rate: $60/hr to $65/hr

Role Summary:

Seeking an experienced SAP Concur consultant to lead configuration, integration, and testing for global Travel & Expense (T&E) deployments. This role focuses on advanced Concur setup, API integrations, and rigorous testing for multi-country rollouts.

Key Responsibilities:

  • Support Configurations of SAP Concur modules: Expense, Budget, Request, Invoice, Cash Advance, Intelligence/Cognos
  • Implement policies, localization, tax rules, travel allowances, and credit-card integrations
  • Develop and execute unit, integration, and UAT test plans; create test scripts and manage defect resolution
  • Support integration with upstream and downstream applications such as Workday, PeopleSoft Financials, General Ledger, AppZenn, American Express and middleware using Cognos reporting, data uploads, API’s and downloads
  • Prepare end-user documentation, deliver training, and provide support post-go-live

Required Experience:

  • 5+ years in SAP Concur configuration and testing (Expense, Request, Invoice)
  • Proven track record in global implementations and rollouts
  • Strong knowledge of API integrations, credit-card feeds, and middleware platforms
  • Expertise in test strategy development, UAT execution, and defect management

Preferred Skills:

  • Familiarity with Agile/Scrum methodologies
  • Experience with Cognos reporting, localization, and compliance for multi-country deployments
  • Knowledge of Workday/SuccessFactors and Oracle integration patterns
  • Knowledge of AppZen audit application and integration
  • Knowledge of American Express Global Travel integrations
Not Specified
Assistant Superintendent - Division of Leadership, Teaching, and Learning (DLTL)
✦ New
Salary not disclosed
Brooklyn Park, MN 1 day ago

Position Type:

  Administration-Licensed/Assistant Superintendent


Location:

  Educational Service Center


Date Available:

  07/01/2026


Application Closing Date:

  03/08/2026


Submit an application:


Job ID: 31637 


General Purpose of Job: The Assistant Superintendent—Leadership, Teaching, and Learning—supports the district's mission to inspire and prepare all students with the confidence, courage, and competence to achieve their dreams, contribute to their community, and engage in a lifetime of learning by serving as a key member of the executive leadership team that plans, directs, and coordinates strategic actions aligned with district goals. The position provides system-level leadership for all E-12 schools and program sites, with specific oversight of initiatives and services as assigned by the Superintendent of Schools. The Assistant Superintendent represents the district at the local, state, and national levels and leads efforts to enhance academic achievement, operational effectiveness, and equity across the system.


Osseo Area Schools is where students discover opportunities, build confidence, and prepare for bright futures. From early childhood to high school, we offer experiences inside and outside the classroom that help students grow into curious, capable and connected learners. As Minnesota's fifth-largest school district, we proudly serve eight communities—including Brooklyn Park, Brooklyn Center, Maple Grove, Osseo, Plymouth, Corcoran, Dayton and Rogers—and offer specialized magnet programs in the Arts, STEM, STEAM, Health Science, and International Baccalaureate. With a student body representing over 100 languages and cultures, our schools reflect the global community, creating an inclusive, enriching environment that prepares students for today's world and tomorrow's opportunities. Our 21,000+ students learn across seventeen elementary schools (PreK-5), four middle schools (6-8), three senior highs (9-12), an area learning center (9-12), a fully-online school (6-12), two early childhood centers, and an adult education center.

 

Learn more about Osseo Area Schools here!

 


Essential Duties and Responsibilities:


Achieves strategic objectives by leading and representing the district at the executive level.

  • Supporting the superintendent, as a member of the Executive Leadership Team, in coordinating action to achieve the mission.
  • Serving as the acting superintendent in the absence of the superintendent.
  • Representing the perspectives, needs and interests for Leadership, Teaching and Learning.
  • Working collaboratively with leaders in Human Resources and Business Services, Community Engagement, Instructional & Information Technology, Communications and with the General Counsel to achieve the mission of the school system.
  • Representing the school system at the national, state, and local level.
  • Participating in all School Board meetings and work sessions.


Ensures a collaborative culture by fostering trust, professionalism, and effective teamwork across the district.

  • Adhering to the organization's core values.
  • Practicing the language distinctions and promise keeping associated with leadership.
  • Demonstrating trustworthiness (care, competence, sincerity, reliability).
  • Designing and facilitating effective meetings.
  • Establishing effective relationships with colleagues, students, families, staff, and community members in order to influence action.
  • Setting standards for professional interactions and holding others accountable to the standards.
  • Providing support and direction to direct reports.
  • Ensuring that collaborative teams are setting standards for their area of work, examining data regarding effectiveness, and taking action to meet the standards.
  • Working collaboratively with system administrators to achieve the system's mission.
  • Responding to concerns and inquiries from parents/guardians, staff and community members.
  • Demonstrating a professional demeanor.
  • Serving on committees as needed and/or assigned.


Ensures improved student achievement by driving equitable, evidence-based practices and systems of continuous improvement.

  • Demonstrating leadership for racial equity.
  • Overseeing the design, implementation, and continuous improvement of curriculum to meet the Minnesota Academic Standards and the needs of students.
  • Ensuring effective instruction.
  • Evaluating programs and practices using data.
  • Ensuring that collaborative teams are setting standards, examining data, and designing interventions for students who have already met and who have not yet met the standards.
  • Providing student support services to meet the needs of students.
  • Supervising and evaluating site and system leaders.
  • Providing professional development for leaders that is both job embedded (finances, budgeting, personnel, staffing, student discipline, staff evaluation) and organization embedded (systems thinking/action, instructional leadership, collaborative problem solving, learning organization).
  • Providing professional development for teaching and support staff.
  • Visiting schools regularly.
  • Leading new initiatives to improve student achievement.
  • Reducing suspensions from school and eliminating the racial disparity within the suspensions.
  • Overseeing the program of extracurricular activities.
  • Serving as the catalyst for site continuous improvement.


Ensures effective organizational management by providing strategic operational leadership and oversight.

  • Collaborating with staff and local law enforcement officials to maintain a safe and healthy learning environment.
  • Providing direct instruction in student management practices to ensure alignment with board policies and to maintain consistency in practices across sites.
  • Allocating human and financial resources to accomplish our mission.
  • Promoting a positive image of schools and the school system.
  • Maintaining current understanding of laws, policies, and employment contracts which impact schools.
  • Setting standards for effective operational practice as necessary.
  • Effectively communicating operational management procedures and practices.
  • Coordinating the work of principals, directors, assistant principals, coordinators and other management personnel to ensure organizational effectiveness.
  • Evaluates and supervises building principals and other staff, including hiring, coaching, managing performance, and—in consultation with human resources—administering disciplinary action.


Completes other duties as assigned by the Superintendent.

  


Qualifications for the position:

 

  • Master's degree in Educational Administration with an emphasis in instructional programming (E-12). A doctorate degree is preferred.
  • Seven (7) to ten (10) years of experience in educational administration, including leadership as a principal and/or central office administrator.
  • Must possess a valid Minnesota Superintendent license.

 

Salary: Pay Grade 127, $206,677 to $237,679 annually

FTE: Full-time, 260/261 workdays per year

Desired start date: July 1, 2026


Applications are due by Sunday, March 8, 2026 at 11:59 PM. Key dates for this search process include:

  • Thursday, April 2, OR Friday, April 3, 2026
  • Tuesday, April 7, 2026
  • Wednesday, April 15, 2026

 

 

Physical Demands:

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Work involves frequent sitting, talking, hearing, and the use of hands to operate a computer and standard office equipment. The employee may occasionally stand, walk, reach with hands and arms, or stoop. Visual acuity is required for reading and preparing documents, viewing a computer screen, and performing administrative tasks with precision. The position also requires the energy and stamina necessary to fulfill the demands of educational leadership in a dynamic school district environment.

 

Working Conditions:

Work is performed in a standard office setting located within school buildings or district administrative facilities. The position involves minimal exposure to environmental hazards or physical risks. Tasks are typically conducted in climate-controlled spaces equipped with appropriate technology and resources. The work is highly deadline-driven, often requiring management of multiple priorities and frequent interaction with school leaders, staff, students, families, and community stakeholders.


Osseo Area Schools offers:

  • Meaningful and impactful work
  • Opportunities to grow professionally
  • A variety of benefits
  • ...and more! 


Equal Employment Opportunity Statement: 

Osseo Area School District ISD 279 is an Equal Opportunity, and veteran-friendly employer. Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race, color, creed, sex, gender identity, color, marital status, national origin, religion, age, sexual orientation, status with regard to public assistance, or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information, view the District's Equal Opportunity and Prohibition Against Discrimination, Harassment and Violence Policy. 


Veteran's Preference: If you are an eligible veteran, please submit a legible copy of your DD214 with your application. 


Accommodation: If you have a disability that requires an accommodation during the selection process, please email Human Resources at   or call 763-391-7007.


Background Check Process Upon Conditional Offer: 

Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required. Criminal convictions are reviewed on a case-by-case basis.

Not Specified
Mechanical Assembler
✦ New
Salary not disclosed
Coon Rapids, MN 1 day ago

Join our team at Twin City Staffing as a lead mechanical assembler on the 2nd shift! We’re looking for a motivated and detail-oriented individual to lead, train, and support assembly workers while ensuring production goals and quality standards are met.


Location: Coon Rapids, MN


Wage: $24.25+/hr. Depending on experience


Hours: 3:30 pm – 2 am, Monday -Thursday


Benefits of the lead mechanical assembler:

  • 401(k) with matching
  • Dental, health, and vision insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Employee assistance and discount programs
  • Flexible spending and health savings accounts
  • Retirement plan
  • Tuition reimbursement
  • Referral program


Duties of the lead mechanical assembler:

  • Lead and train employees in all assembly stations
  • Follow assembly instructions and blueprints
  • Measure, fit, adjust, and install parts and components
  • Use hand and power tools to assemble machine models
  • Operate and tend assembling equipment
  • Inspect parts and finished assemblies to ensure quality standards are met
  • Move and handle materials using manual and electric pallet jacks
  • Maintain accurate paperwork and production records


Requirements of the lead mechanical assembler:

  • Over one year of cross-functional mechanical assembly experience
  • Strong blueprint reading/understanding
  • Ability to read a tape measure
  • Able to lift 70+ lbs.
  • Ability to work independently in a fast-paced team environment
  • Pass pre-employment drug screen and background check


Additional Information:

Please send your resume for immediate consideration! To learn more about this 2nd shift lead mechanical assembler position, contact Zach at 763-220-7052.


EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Not Specified
AVL Lead Installer
✦ New
Salary not disclosed
Minneapolis, MN 1 day ago

Lead Installation Technician – AVL Systems


Location: MN (Travel Required)

Employment Type: Full-Time


Our client is seeking a Lead Installation Technician to oversee the installation of professional audio, video, and theatrical lighting systems in performance venues, commercial facilities, and houses of worship. This role combines hands-on technical work with crew leadership, ensuring installations are completed safely, efficiently, and to industry standards.


Responsibilities

  • Lead installation of AVL systems including audio, video, and theatrical lighting equipment
  • Direct and coordinate small installation crews (2–5 technicians) onsite
  • Install, troubleshoot, and maintain AVL systems using industry best practices
  • Read and interpret CAD drawings and construction documents
  • Coordinate with project managers, designers, electricians, and general contractors
  • Document installation progress and maintain quality standards
  • Provide basic client training and system handoff support
  • Prepare tools, equipment, and installation materials for job sites
  • Maintain organized shop and installation areas
  • Support occasional live event or production work as needed


Qualifications

  • 3–7 years of AVL installation experience
  • Ability to read schematics and construction drawings
  • Experience with cable fabrication, rack assembly, termination, and system installation
  • General construction knowledge including mounting equipment and working within finished spaces
  • Strong communication skills and ability to interact with clients onsite
  • Working knowledge of theatrical rigging preferred
  • CTS certification or Power Limited Technician license preferred
  • Ability to lift up to 75 lbs., work at heights, and travel for projects


Benefits

  • Health, dental, retirement, life, and disability insurance
  • Company vehicle provided for work use
  • Competitive hourly compensation based on experience


About Theater Outsource

is the entertainment industry’s dedicated recruiting partner — connecting top-tier talent with the companies that bring stages, venues, and experiences to life. From lighting and rigging to AV, scenic, and systems integration, we specialize exclusively in entertainment technology.

We work with manufacturers, integrators, and production companies nationwide — delivering permanent placements with no upfront cost and a 90-day guarantee.

We deliver the Talent.

Not Specified
Survey Programmer
✦ New
Salary not disclosed
Minneapolis, MN 1 day ago

We’re seeking a Survey Programmer or Senior Survey Programmer to program and manage our surveys in Forsta Plus. This is a great opportunity to use your skills to make a positive social impact. Work for an independent evaluation consulting company on projects in public health topics such as tobacco control, chronic disease prevention, systems change, and health equity. We welcome applicants from anywhere in the U.S., with the option to work remotely or from our Minneapolis office.


In this role, you’ll play a crucial role in delivering survey projects that inform and improve public health programs. You’ll be responsible for programming, testing, quality assurance, deployment, and data management. You’ll work closely with project managers to design and build surveys for web and phone and troubleshoot technical issues. If you’re tech-savvy and passionate about survey programming, this might be the role for you!


This position can be full-time or part-time and offers competitive compensation and excellent benefits.


Responsibilities

  • Program, test, and launch complex surveys with logic, piping, and customization using Forsta Plus.
  • Oversee the successful execution of rolling program evaluation survey studies and statewide surveillance, ensuring high-quality performance and efficiency.
  • Optimize surveys for responsiveness and compatibility across devices and browsers.
  • Program settings for effective web and CATI surveying, including writing scheduling scripts for interviewers.
  • Drive the transition from the current CATI system to Forsta Plus, including the development and initialization of associated processes.
  • Manage data flows in and out of Forsta Plus.
  • Serve as a technical leader responsible for identifying gaps and troubleshooting issues.
  • Monitor and report on survey metrics (e.g., response rates, quality control measures) and use data to drive improvements.
  • Collaborate closely with project managers to ensure surveys meet project goals.
  • Develop and document survey protocols, processes, and standard operating procedures.


Qualifications

  • 4+ years of experience in survey programming, experience with Forsta Plus (Decipher or Confirmit) is preferred. 8+ years for the Senior Survey Programmer position.
  • Proficiency in HTML and CSS
  • Strong understanding of survey logic, skips, and start/end blocks
  • Excellent attention to detail and commitment to accuracy
  • Experience managing data flows and databases
  • Strong technical and troubleshooting skills
Not Specified
Oracle Cloud ERP – Projects/PPM Lead Functional (Managing/Principal Consultant)
✦ New
🏢 Elire
Salary not disclosed
Minneapolis, MN 1 day ago

Oracle Cloud ERP – Project Portfolio Management (PPM) Lead (Managing Consultant+)

Location: Remote or Hybrid / Elire LLC | Minneapolis, Minnesota, United States

Employment Type: Full-Time / W2

Work Status: US Citizenship is Required

About Elire & The Role

Elire is a continuously growing technology consulting firm delivering Oracle Cloud, PeopleSoft, Kyriba, and other enterprise solutions across the full spectrum of enterprise business needs. We partner with organizations across industries to modernize finance, procurement, treasury, and HR/HCM operations through thoughtful design, expert delivery, and long-term partnership.


We are seeking an experienced Oracle Cloud ERP Project Portfolio Management (PPM) Lead (Managing Consultant+) to lead end-to-end Oracle Cloud Project Portfolio Management (PPM) implementations, guide clients through project financial and operational transformation, and serve as a functional authority across the full project lifecycle — from project setup and planning through cost collection, billing, and project financial management.

Our team operates with a collaborative, high-accountability mindset — staying hands-on where it matters and supporting one another to ensure client success. At Elire, you’re never on an island — you’re part of a team that values ownership, trust, and results.

This role is designed for a leader who can facilitate executive-level design conversations, translate complex project and financial requirements into scalable Oracle Cloud solutions, mentor consultants, and own delivery excellence from kickoff through go-live and stabilization.

What You’ll Do

Delivery Leadership

  • Lead end-to-end Oracle Cloud ERP Project Portfolio Management (PPM) implementations, acting as the functional lead for the Projects workstream throughout complex engagements.
  • Facilitate discovery, requirements gathering, and solution design workshops.
  • Translate business requirements into scalable Oracle Cloud configurations aligned with best practices.
  • Own configuration oversight, validation, testing strategy, and deployment readiness.
  • Guide clients through change management and project financial process transformation.

Functional Expertise Across Project Portfolio Management (PPM)

Lead and configure across modules including:

  • Project Financial Management
  • Project Costing
  • Project Billing
  • Project Contracts
  • Project Foundation & Project Setup
  • Project Budgeting & Forecasting
  • Project Resource Management
  • Capital Projects / Capital Asset Tracking

Governance, Integration & Optimization

  • Ensure solution alignment across Financials, Procurement, and other ERP workstreams.
  • Evaluate and scope Change Requests (CRs), including impact to timeline and budget.
  • Oversee project-related data migration, integrations, and reporting requirements.
  • Identify opportunities for automation, financial control improvements, and project lifecycle efficiency.

Client & Practice Leadership

  • Serve as a trusted advisor to Finance, PMO, and IT leadership.
  • Provide clear executive-level updates and proactively manage scope and risk.
  • Mentor consultants and elevate overall delivery quality.
  • Support RFP responses, solution positioning, and level-of-effort estimates.
  • Contribute to practice growth and thought leadership initiatives.

What You Bring

  • 6–10+ years of ERP implementation experience
  • 3–5+ years of Oracle Cloud ERP Project Portfolio Management (PPM) implementation experience
  • Multiple full lifecycle Oracle Cloud implementations as a PPM Lead or Senior Functional Consultant
  • Deep expertise in project accounting, project costing, billing, and project financial management
  • Strong workshop facilitation and stakeholder management skills
  • Experience leading client-facing functional workstreams
  • Ability to balance strategic advisory responsibilities with hands-on system leadership
  • Bachelor’s degree or equivalent professional experience

Preferred Qualifications

  • Oracle Cloud Project Portfolio Management (PPM) Certification
  • Experience in professional services, public sector, higher education, or capital project environments
  • Experience integrating PPM with Financials, Procurement, and Payroll
  • Experience with data conversion and integration methods (FBDI, REST/SOAP)
  • Reporting experience using OTBI and BI Publisher

How You Operate

You:

  • Take ownership of outcomes, not just tasks
  • Communicate confidently with executives and functional teams
  • Anticipate and mitigate risks before they escalate
  • Stay hands-on where it matters
  • Elevate teammates and strengthen overall delivery quality
  • Bring structure and accountability without unnecessary bureaucracy

Why Elire

At Elire, you’re not on an island. You’ll be supported by a dedicated sales and marketing team, collaborative leaders, and teammates who genuinely have your back. We operate with a one team, one goal mindset and take pride in delivering high-quality work together.


You’ll have opportunities to expand into additional functional areas, pursue leadership and advancement paths, and participate in additional income opportunities through sales and recruiting commissions available to all employees.


Elire is a Certified Partner of Oracle Cloud, PeopleSoft, Kyriba, and FIS. Founded in 2005, we are a Minneapolis-based consulting firm with a national footprint and more than 100 clients across the public sector and Fortune 500 financial services and utilities industries.


If this role aligns with your experience and interests, we encourage you to apply and start the conversation. Elire is proud to be an Equal Opportunity Employer. We encourage all qualified candidates to apply.

Not Specified
Service Desk Analyst
✦ New
Salary not disclosed
Minneapolis, MN 1 day ago

Job Description:

L1 Service Desk Analyst (5–6 Years Experience)


NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Role Overview

• Act as the first point of contact for all IT-related incidents, service requests, and user inquiries

• Deliver high-quality, customer-focused support across enterprise IT environments

• Ensure first-call resolution wherever possible and effective escalation when required


Key Responsibilities

• Provide Level 1 technical support via phone, email, chat, and self-service portal

• Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool

• Troubleshoot issues related to:

o Windows and macOS end-user devices

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Active Directory (password resets, account unlocks, group access)

o VPN, network connectivity, Wi-Fi, and printer issues

• Perform initial diagnosis and resolution using knowledge articles and SOPs

• Escalate unresolved incidents to L2/L3 teams with accurate documentation

• Follow ITIL-based incident, request, and problem management processes

• Meet or exceed defined SLAs, OLAs, and KPIs (FCR, AHT, CSAT)

• Provide user communication and status updates throughout the ticket lifecycle

• Participate in shift handovers and knowledge sharing sessions

• Identify recurring issues and suggest improvements or automation opportunities

• Support new user onboarding/offboarding tasks as per SOPs

• Assist in major incident calls by handling communications and ticket updates


Technical Skills & Experience

• 5–6 years of experience in an Enterprise IT Service Desk / End User Support role

• Strong hands-on experience with:

o Windows 10/11 and macOS

o Microsoft 365 & Teams administration basics

o Active Directory and Azure AD fundamentals

o Basic networking concepts (DNS, DHCP, TCP/IP, VPN)

• Experience with ITSM tools such as ServiceNow, Freshservice, ManageEngine, or similar

• Familiarity with remote support tools and endpoint management solutions

• Exposure to VDI, MFA, and endpoint security tools is a plus


Process & Compliance

• Good understanding of ITIL v3 / ITIL 4 processes

• Adherence to security, compliance, and access control policies

• Experience working in SLA-driven, 24×7 or shift-based environments

NOTE: Candidate must speak both English and Spanish

Resource required in Minneapolis who can travel if needed or at least once a week

Start- immediate

full time remote - with ability to travel if needed or can go to Sleepy Eye once a week.

Duration-1 year

Not Specified
Electrical Test Technician
✦ New
🏢 Twin City Staffing
Salary not disclosed
Coon Rapids, MN 1 day ago

Exciting opportunity! We’re seeking an experienced electrical test technician to join a growing team in Coon Rapids, MN. In this role, you'll perform hands-on electrical testing and troubleshooting of switchgear, relays, and power systems. This is a union position offering excellent benefits, a stable work environment, and opportunities for advancement.


Location: Coon Rapids, MN


Wage: $38.00 – $44.00 per hour


Hours: Monday – Friday, 7:00 am – 5:00 pm


Benefits of the electrical test technician:

  • Union role with scheduled pay increases
  • Medical, dental, vision, life, disability, and critical illness coverage
  • 401(k) with company match
  • Three weeks of PTO in your first year
  • Opportunities for overtime
  • Career advancement paths
  • Modern, climate-controlled facility
  • Newer, well-maintained equipment
  • Company events and a positive work environment
  • No history of layoffs – enjoy job stability!


Duties of the electrical test technician:

  • Perform testing of electrical equipment, switchgear, and 3-phase power systems
  • Conduct factory witness testing
  • Assist with redline and schematic updates
  • Test relays, circuit breakers, ATS's
  • Document test results accurately
  • Maintain up-to-date knowledge of electrical codes and safety standards


Requirements of the electrical test technician:

  • 2+ years of experience testing electrical equipment and systems
  • Ability to read schematics and blueprints
  • Understanding of electrical theory, controls, and low/medium voltage systems
  • Experience with PLC/HMI preferred, but not required
  • Diesel generator power control experience a plus


Additional Information:

Apply today! To learn more about this electrical test technician position, contact Matt at 763-571-7077.


EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Not Specified
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