Jobs in Anderson Ohio
561 positions found — Page 33
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?
What we offer:
* Competitive wages; $ 14.50 per hour
* Growth opportunities abound - We promote from within
* No prior experience is required as we provide training and team support to help you succeed
* Additional hours may be available upon request
* We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
* Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
* You're 18 years or older
* Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
* Have reliable transportation to and from work location
* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
* Are a motivated self-starter with a strong bias for action and results
* Work independently, but also possess successful team building skills
* Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
As a Registered Medical Laboratory Technician , you will play a vital role in our laboratory operations, performing a diverse range of tests and ensuring the accuracy of results that physicians rely on for diagnosis and treatment. Your precision, expertise, and dedication to quality will directly contribute to the health and well-being of those we serve.
We take pride in fostering a collaborative and dynamic work environment within our state-of-the-art facilities. Your unique skills and perspectives will be valued as you grow professionally and make a meaningful impact every day.
Join us in our mission to advance healthcare and improve lives. Apply today and become part of a team that is passionate about making a difference.
Location: Good Samaritan Hospital, 375 Dixmyth Avenue, Cincinnati, OH 45220 ( ,-84.5213)
Job Requirements:
* Associate's degree in medical laboratory science or technology, Chemical or Biological Science (Required)
* 1 - 2 years' experience clinical in a related field (Preferred)
* American Society of Clinical Pathologists (ASCP) or American Medical Technologists (AMT) certification (Required)
Work Hours:
* Full-time, 80 hours bi-weekly
* Evening shift
* Weekend and Holiday rotation
Incentives & Benefits:
We offer a comprehensive benefits package , including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: ( )
Job Overview:
This position is responsible for performing a full range of laboratory tests, confirming the accuracy of test results, and reporting laboratory findings to doctors, pathologists, or other physicians. This role may work in various major areas of the laboratory, including Transfusion Service, Chemistry, Hematology, Microbiology/Immunology, Toxicology, Special Chemistry, and Fibrinolysis. The position involves operating and maintaining a variety of laboratory instruments and utilizing the laboratory computer system in the performance of duties. The position maintains strict adherence to established policies and procedures and works under the supervision of a general supervisor or medical technologist. Direct supervision is not required for specimen processing, test performance, or result reporting.
Job Responsibilities:
* Prioritize, organize, and handle the quantity of work efficiently
* Ensure accuracy, quality, and completeness of work
* Receive, delegate, and complete complex assignments
* Exhibit judgment and problem-solving skills
* Maintain comprehensive knowledge of procedures and quality assurance, including necessary documentation
Other Job-Related Information:
* Desired Skills/Knowledge:
* Strong interpersonal, analytical, organizational, and problem-solving skills
* Ability to work collaboratively with diverse multidisciplinary teams
Working Conditions:
* Climbing: Rarely
* Hearing (Conversation): Frequently
* Hearing (Other Sounds): Frequently
* Kneeling: Rarely
* Lifting (50+ lbs.): Rarely
* Lifting (
Start time flexible between 6:00 a.m.-8:00 a.m.; 8‑hour shifts
Under the direction of the Supervisor, this position is responsible for the expert‑level maintenance and repair of hospital buildings, facilities, and equipment. The role requires journeyman‑level plumbing expertise as well as working knowledge and reasonable proficiency in additional building trades.
The Maintenance Mechanic III provides technical guidance to helpers, workers, and mechanics on maintenance operations and assists the Supervisor in identifying optimal methods for maintenance and system operations. This position requires the ability to work independently with minimal supervision, including determining maintenance needs, establishing priorities, and responding appropriately. A strong customer service orientation is essential.
Location: Good Samaritan Hospital 375 Dixmyth Ave, Cincinnati, OH 45220
Schedule: Full time day shift
Incentives & Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
*PRN positions not eligible for TriHealth benefits
( )
Minimum Job Requirements:
* Associate's Degree (Required)
* 3 - 4 years experience in a related field (Required)
* Mechanical / electrical background including familiarity with repair and maintenance tools and terms
* Ability to read and interpret blueprints and technical manuals
* Equivalent relevant experience is acceptable in lieu of minimum education.
Job Overview:
Under the direction of the Supervisor, this position directly responsible for the maintenance and upkeep of the Hospital buildings, facilities and equipment at the "expert", "master craftsman", or "specialist" level in one of the building trades. Must be familiar with and reasonably proficient in the other trades. Provides technical direction/advice to helpers/workers/mechanics on maintenance operations. Assists Supervisor in determining optimal maintenance and operations methods. Must be able to work with little or no direct supervision as employee is solely responsible for ascertaining what maintenance or repair is required, determining its priority and responding appropriately. Customer Service orientation is mandatory.
Job Responsibilities:
* Completes paperwork associated with Work Orders and turns in on time. Files Incidents Reports and notes critical turnover in Maintenance Redbook.
* Completes work orders, scheduled and un-scheduled, within the time constraints allowed for each type of work order
* Maintains a neat, organized work place, including but not limited to assigned mechanical and electrical rooms. Maintains proper parts level inventories in his/her assigned areas. Appears professional in dress and appearance in work area.
* Uses proper techniques and personal protective equipment so as to perform work in a safe efficient manner.
* Uses technical ability to complete work request, scheduled and un-scheduled in a professional, thorough manner.
Working Conditions:
Bending - Occasionally
Climbing - Occasionally
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Frequently
Kneeling - Occasionally
Lifting Lifting 50+ Lbs. - Frequently
Lifting Pulling - Consistently
Pushing - Consistently
Reaching - Consistently
Reading - Frequently
Sitting - Occasionally
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Frequently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
Respect: ALWAYS…
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
TriHealth is looking for passionate Medical Lab Technicians and Medical Technologists to become part of our innovative laboratory team. Here, you won't just run tests—you'll play a vital role in delivering life-changing results across specialties like Transfusion Services, Chemistry, Hematology, Microbiology/Immunology, Toxicology, Special Chemistry, and Fibrinolysis.
You'll work with cutting-edge technology, collaborate with top-tier professionals, and contribute directly to the health and well-being of our patients and communities.
We believe great talent can come from anywhere. That's why this opportunity is open across multiple TriHealth locations, including:
Bethesda North Hospital, Good Samaritan Hospital, McCullough Hyde Memorial Hospital, Good Samaritan Western Ridge, and our newest member Clinton Regional Hospital .
No matter where you are, you can make a difference with us!
If you're driven by purpose and ready to grow your career in a dynamic, mission-driven environment, we'd love you to apply today!
Minimum Requirements:
MEDICAL TECHNOLOGIST-REGISTERED
* Bachelor's Degree in Medical Laboratory Science or Technology, Chemical or Biological Science (Required)
* 1 - 2 years' experience clinical in a related field (Preferred)
* American Society of Clinical Pathologists (ASCP) certification or American Medical Technologists (AMT) Required
* MEDICAL LABORATORY TECHNICIAN-REGISTERED
* Associate's Degree in Medical Laboratory Science or Technology, Chemical or Biological Science (Required)
* 1 - 2 years' experience clinical in a related field (Preferred)
* American Society of Clinical Pathologists (ASCP) certification or American Medical Technologists (AMT) Required
We welcome new and recent graduates for both Medical Technologist and Medical Laboratory Technician roles. Candidates must have:
* Successfully completed the required degree program
* Completed clinical training
* Be registry-eligible (ASCP or AMT certification required within one year of hire)
Compensation & Benefits
We value our team members and offer a competitive total rewards package , including Competitive Base Pay, Incentive for Full-time Evenings and Night Shift, Comprehensive Benefits: Medical, dental, and vision coverage, Retirement Savings: 401(k), Student Loan Repayment Assistance , Tuition Reimbursement & Career Development Opportunities, Work-Life Balance: Paid time off, and wellness programs.
Job Overview: This position involves performing a comprehensive range of laboratory tests, ensuring the accuracy of test results, and reporting findings to physicians, pathologists, or other medical professionals. The role spans various key areas within the laboratory, including Transfusion Services, Chemistry, Hematology, Microbiology/Immunology, Toxicology, Special Chemistry, and Fibrinolysis.
Responsibilities include operating and maintaining laboratory instruments, leveraging the laboratory computer system for task execution, and adhering strictly to established policies and procedures. While this position works under the supervision of a general supervisor, independent work is expected in specimen processing, test performance, and result reporting.
Job Responsibilities:
* Effectively prioritize, organize, and handle workloads.
* Maintain accuracy, quality, and completeness in work tasks.
* Manage complex assignments with appropriate delegation and completion.
* Utilize sound judgment and problem-solving skills.
* Demonstrate overall procedural knowledge and quality assurance expertise, including documentation as required.
Working Conditions:
* Climbing: Rarely
* Hearing (Conversation/Other Sounds): Frequently
* Kneeling: Rarely
* Lifting (50+ lbs.): Rarely
* Lifting (
Location: 3747 West Fork Rd., Cincinnati, OH 45247
Schedule: Day Shift, NO WEEKENDS, NO HOLIDAYS, NO ON-CALL REQUIREMENTS
Benefits: ( ) *Please note: OPTIONAL positions are not eligible for TriHealth benefits*
This role includes a sign on bonus up to $2,500
We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
Minimum Job Requirements:
* Graduate of an approved technical, professional ,or vocational program
Registered Medical Assistant (RMA), through AMT, NCCT, or NHA, or Certified Medical Assistant (CMA) by AAMA, and Cardiopulmonary Resuscitation (CPR) Current and active LPN licensure also acceptable
EKG
Injections
Venipuncture
Performance of common lab tests according to establish CLIA guidelines and TriHealth policy
Up to 1 year experience medical/physician office setting
Job Overview:
This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. This position also interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients. The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. This position's tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.
Job Responsibilities:
Exhibits professional image and behavior toward patients, visitors, physicians and employees and creates a positive impression consistent with professional etiquette.
Demonstrates flexibility and/or initiative in seeking or accepting additional assignments.
Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties.
Demonstrates proficiency in assisting with medical procedures on adults and children.
Maintains the safety and cleanliness of the treatment area.
Demonstrates knowledge of the principles of clean and sterile procedures in the use of medical equipment.
Working Conditions:
Climbing - Rarely
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting
This experienced OR nurse will work in a variety of specialties including GYN, pain, hand surgery, orthopedic surgery, ENT (pediatric and adult), plastic surgery, and podiatry. This position applies the nursing process in providing direct and indirect holistic care to patients and their families. This position also collaborates, in a collegial manner, with physicians and other health care team members in meeting the patient's/resident's needs. May delegate certain aspects of care to those under their direct supervision, within the scope of nursing practice. This position is utilized in departments that operate Monday through Friday with little or no on-call time on weekends.
Shift: PRN/Optional as needed
Hours: 7am - 3:30pm, M-F; no weekends, call or holidays
Job Requirements:
* Must have minimum of 2-3 years of relevant/recent OR nursing experience
* Must have ACLS and PALS
* Associate's Degree or Diploma in Nursing (Required)
* Knowledge, judgment, and skills derived from the Principles of Biological, Physical, Behavioral, Social, and Nursing sciences to meet complex health care needs at various stages of the life cycle
* Preferred membership in related professional organization
* Registered Nurse Required
Job Responsibilities:
Performs initial and ongoing assessment of patient and family. Completes initial assessment tool. Documents ongoing assessment per unit/TriHealth guidelines. Communicates assessment findings to other health care providers as appropriate. Includes health counseling and health teaching needs in assessment.
Plans care for patient and family based on assessment, standards of care, and optimal specific outcomes. Initiates and individualizes appropriate patient care guidelines/plan of care or clinical pathways. Updates current plan of care as needed based on patient/family input and healthcare needs. Develops both short and long term goals with patient/family and healthcare team including discharge planning. Communicates plan of care to others.
Provides a safe, therapeutic environment, maintains patient's autonomy, dignity, and rights, and is sensitive to patient diversity. Seeks resources to help formulate ethical decisions. Balances priorities of the patient's needs and those of the unit/facility. Recognizes emergency situations and takes appropriate action. Completes patient assignment including documentation within scheduled timeframe. Bases interventions on clinical data and desired outcomes and documents accordingly. Trains/educates other staff and acts an expert resource in specialty area through abilities in existing and newer knowledge and skills. Effectively communicates and understands/executes physician orders.
Evaluates the plan of care for patient based on optimal specific patient outcomes. Documents the patient/family response to care including teaching. Collaborates with the patient/family and with other members of the health care team, including physicians, to revise plan of care as needed. Supervises the care that was delegated to other health care team members.
Performs technical skills according to policy and procedure and accepted standards within their area of practice. Safely administers medications/treatments and monitors their effects. Uses all equipment in a safe, appropriate manner.
Demonstrates organizations responsibilities: Identifies areas for self improvement, functions in relief charge / resource role as requested, completes assignments within scheduled timeframes, cooperates with instructor to facilitate effective learning experiences for students, maintains current knowledge in area of practice, demonstrates knowledge of organizational and department changes.
Other Related Information:
The TriHealth Nursing Vision, Mission, and Philosophy speaks to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advanced degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice, and all nurses to foster, support, and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.
Working Conditions:
Bending -
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting
SUMMARY
Develop and maintain high quality client relations through sales, project management and personnel management. Ensure that air quality and multimedia projects are completed correctly, on time and budget, and that quality projects are made available for the assigned team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitor, verify, and ensure the technical accuracy and quality of project related work.
- Guide staff in manner that allows for efficient progress and timely completion of consulting projects within the established budget.
- Coordinate efforts of project team to ensure timely completion of project, invoicing review, and maintaining project budgets.
- Maintain business development relationships through sales calls and professional networking.
- Promote client stewardship by being attentive to the needs of existing clients and by encouraging consultant staff to look for business opportunities with clients.
- Develop sales proposals for existing and prospective clients.
- Identify new marketing opportunities and assist business development staff with appropriate literature development, communication, and follow-up.
- Attend and present papers at conferences, and prepare regulatory updates and present luncheon seminars.
- Communicate with staff the decisions/goals of management so that the staff can help adhere to company goals while meeting personal goals.
- Ensure proper utilization and billing of consulting staff.
- Monitor and evaluate employees' performance of goals and performance standards continuously.
(The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.)
SUPERVISORY RESPONSIBILITIES
Directly supervises 1-3 employees in Environmental Consulting. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. S.) in Chemical, Mechanical, Environmental/Civil Engineering, and or related Atmospheric/Environmental Science from four-year college or university; and at least two to four years related experience and/or training; or equivalent combination of education and experience. Must have regulatory, industry, and technical knowledge relating to permit applicability, emission inventories, air dispersion modeling, and federal and state permitting requirements. Multimedia (waste and water) permitting and compliance are preferred.
Must have computer literacy, including basic programming word processing, spreadsheet skills, and knowledge of Microsoft office software package.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use their hands; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee is regularly required to work for long periods of time at a PC. The employee must regularly lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Associate Director, Project Management
Hybrid / On-Site (Cincinnati, OH)
What You’ll Do:
Relate Search has partnered with a fast-paced, brand-driven consumer products organization to identify an Associate Director of Project Management to lead and elevate a high-performing, globally distributed PM team. This is a highly visible leadership role responsible for enabling New Product Development (NPD) success across brands and regions. You will drive operational excellence, strengthen governance, and build scalable systems that ensure consistent execution—balancing speed-to-market with rigor. Reporting into senior leadership, this role blends strategic vision, people development, and hands-on execution oversight. You will shape how work gets done across the organization while developing a strong, collaborative team operating in a complex, matrixed environment.
The Team & Environment:
You will lead a close-knit team of 8 Project Managers across the U.S. and U.K. known for accountability, collaboration, and high standards. The team manages a diverse portfolio including:
• New product development (6–24 month launch cycles)
• Cost-down initiatives
• Business transitions
• Lower-complexity launches and retail display initiatives
The environment is fast-paced and dynamic, requiring the ability to manage multiple high-complexity projects simultaneously. The culture is people-centric, highly collaborative, and grounded in strong relationships and emotional intelligence. Leadership in this role requires presence, approachability, and a genuine commitment to team development.
Responsibilities:
• Lead, coach, and develop a globally distributed Project Management team, establishing clear expectations and strong individual development plans.
• Oversee execution of NPD launches and business initiatives across brands and regions.
• Partner cross-functionally (R&D, Marketing, Operations, Quality, Regulatory, Supply Chain, etc.) to improve decision-making and handoffs.
• Champion scalable tools, governance models, and systems that create a single source of truth.
• Drive process optimization including clarity in tiering, timelines, complexity alignment, and documentation standards.
• Strengthen onboarding and training programs to elevate PM capability and maturity.
• Remove roadblocks, proactively address barriers, and model recognition and appreciation within a matrixed structure.
• Balance near-term project execution with long-term capability building and operational scalability.
Qualifications:
• 10+ years of progressive project management experience.
• 5+ years of people leadership experience with demonstrated success developing high-performing teams.
• Experience leading NPD launches or complex cross-functional initiatives.
• Strong systems thinking and continuous improvement mindset.
• Proven ability to lead transformational change and navigate organizational complexity.
• Highly self-aware, emotionally intelligent leader with strong communication and influence skills.
• PMP and/or PgMP certification strongly preferred.
• Global or multi-regional experience preferred.
• Experience within consumer products, manufacturing, or brand-driven organizations a plus.
Why This Role Is Compelling:
• High-impact leadership position with strong executive visibility.
• Opportunity to shape and modernize project management practices across the organization.
• Balance of strategic influence, operational rigor, and people leadership.
• Lead a respected team and elevate PM maturity enterprise-wide.
• Fast-paced, collaborative culture with meaningful growth opportunity.
About Relate Search
Relate Search is a Woman, Minority, and LGBTQIA+ owned executive and professional search firm dedicated to connecting top talent with meaningful opportunity. With deep expertise across Supply Chain & Operations, Technology, Sales & Marketing, Human Resources, and Accounting & Finance, we deliver customized, people-first recruiting solutions that drive lasting impact.
Equal Opportunity Statement
Relate Search is proud to be an Equal Opportunity Employer. We value diversity and are committed to building inclusive teams where everyone belongs. All qualified applicants are encouraged to apply.
Job Summary
Manages all operational and strategic activities related to the Learning Care Group account within the East Coast region. This role provides direct supervision, mentorship, and coordination for a team of Facility Managers (FMs) across multiple sites. The Regional Business Manager (RBM) acts as the primary liaison between senior management, the field team, and the client, ensuring that all facilities operate efficiently, safely, and within budget while driving a culture of continuous improvement and professional development.
Essential Duties & Responsibilities
Leadership & Development
- Direct and Mentor: Lead a team of approximately 8 Facility Managers (approx. 500-600 sites), ensuring adherence to quality maintenance processes and fostering a high-performance culture.
- Performance Management: Conduct weekly one-on-one meetings with direct reports to establish clear objectives, deliver constructive feedback, and monitor progress.
- Professional Growth: Promote team development by encouraging certifications (e.g., IFMA FMP/CFM) and enhancing technical proficiency in tools like Microsoft suite, CMMS system, written and verbal communication skills.
Operational Coordination
- Work Order Oversight: Oversee and support the FMs daily work order velocity to ensure facilities operate efficiently and safely.
- PM Program Ownership: Develop and own the comprehensive preventative maintenance (PM) program, ensuring consistent execution across the region.
- Standardization: Standardize processes across all locations to deploy best practices and deliver consistent, high-quality service.
- Vendor Strategy: Collaborate with Procurement and guide FMs to secure the right vendors in appropriate markets to support each area effectively.
Strategic Oversight & Financial Management
- Strategic Planning: Design and execute facility management plans aligned with organizational goals, including maintaining a schedule of strategic improvement initiatives and milestones.
- Budget Adherence: Manage workflows to adhere to client-set budgetary constraints, achieving cost-efficiency while upholding superior facility standards.
- Financial Review: Review monthly financial reports for accuracy and execute necessary corrections.
- Data Analysis: Analyze operational data using Power BI and Excel to generate detailed reports for senior management that highlight achievements and areas for improvement.
Communication & Client Relations
- Issue Resolution: Address escalated concerns from the Client and Field Team, ensuring timely resolution and establishing contingency plans for emergencies.
- Information Flow: Facilitate seamless communication flow between Senior Management, the Client, and the field team.
- Stakeholder Alignment: Ensure the client is kept abreast of operational wins and challenges through regular reporting and engagement.
- Monthly client meetings: Establish and facilitate monthly partnership meetings with client counterparts to proactively mitigate escalations, strengthen the relationship, and highlight operational achievements.
Safety & Compliance
- Culture & Enforcement: Drive a safety-first culture by implementing the Safety Program and ensuring strict compliance with all EMCOR, government, and customer policies, procedures, and regulations.
Qualifications
EDUCATION and/or EXPERIENCE
- Education: Bachelor’s Degree (BA/BS) in Facilities Management, Business Administration, Construction Management, or related field preferred.
- Experience: Five years of experience in Operation and Maintenance management, with a proven ability to manage multi-site teams effectively.
- Knowledge: In-depth knowledge of compliance regulations, maintenance best practices, and budget management principles.
COMPUTER SKILLS
- Proficiency in CMMS systems and Microsoft Office Suite (Word, Excel, Outlook).
- Advanced knowledge of Excel and data visualization tools (Power BI) to support strategic decision-making.
LANGUAGE SKILLS
- High-level ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Exceptional communication skills to foster collaboration across diverse stakeholders and teams.
- Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.
REASONING ABILITY
- Strong analytical abilities to identify opportunities, implement operational improvements, and support strategic decision-making.
- Ability to successfully multi-task and deal with multiple problems involving several variables.
TRAVEL
- Travel is business-driven; flexibility is key. Candidates should expect to travel on a monthly basis (approx. 20%) to conduct spot site visits and meet with direct reports and the client.
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
Call Center Customer Service (Second Shift)
We are seeking a customer-focused representative to handle high-volume inbound calls and targeted outbound follow-ups for our online banking customers. This role resolves account inquiries, guides users through digital banking features, and manages escalations with empathy, accuracy, and urgency. Success is measured by first contact resolution, quality assurance, adherence, and customer satisfaction. This is a 6-month contract from March 2026 through September 2026 that is 100% onsite in Blue Ash. Pay for this role will range between $19 and $20/hr. This position is second shift from 12:00pm to 9:00pm Monday through Friday.
Responsibilities
- Manage a heavy volume of inbound customer calls related to online and mobile banking, account access, transactions, card issues, alerts, and security notifications
- Place outbound calls for follow-ups, case closures, fraud confirmations, and service recovery
- Triage, resolve, and document escalations, ensuring timely handoffs and updates when elevated to specialized teams
- Verify customer identity using multi-factor authentication and adhere to security and privacy protocols
- Educate customers on digital features, self-service options, and best practices to prevent fraud and improve account security
- Accurately capture call notes, categorize contacts, and update CRM/ticketing systems in real time
- Meet or exceed performance targets including handle time, after-call work, adherence, quality, and CSAT/NPS
- Identify trends and recurring issues; provide clear feedback to leadership and product teams
- Follow scripts, knowledge base articles, and compliance procedures while tailoring communication to the customer’s needs
- Participate in ongoing training for new products, regulatory updates, and process changes
Qualifications
- High school diploma or equivalent
- 1+ year in a contact center or customer-facing role; financial services or fintech experience a plus
- Strong active listening, de-escalation, and problem-solving skills under time pressure
- Proficiency with CRM/ticketing tools, knowledge bases, and omnichannel workflows
- Clear, professional communication; ability to translate technical steps into plain language
- Strong attention to detail with consistent, accurate documentation
- Ability to work a flexible schedule, including evenings, weekends, and holidays
If you are interested in learning more, please apply now.
