Jobs in Anderson, OH
588 positions found — Page 35
At TriHealth Internal Medicine, we're looking for a Practice Manager who is energized by leading people, optimizing workflows, and creating exceptional patient experience. Our practice thrives on teamwork, innovation, and compassionate care—and we need a leader who can bring out the best in both our staff and our operations. In this role, you'll shape the culture, support clinical excellence, streamline processes, and ensure patients receive seamless, high-quality care at every touchpoint. If you're a strategic thinker, a strong communicator, and someone who leads with both heart and accountability, this is an opportunity to make a meaningful impact in the lives of patients and the success of our care teams. Apply today and grow your career with a team that truly values you.
Location:
- 10495 Montgomery Rd # 15, Montgomery, OH 45242
Work Schedule:
- Full-Time (80 hours bi-weekly)
Incentives & Benefits:
In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. Please view our benefits page Requirements:
Bachelor's Degree in Business;Healthcare Administration or related field
Equivalent experience accepted in lieu of degree
4-5 years experience Professional Business
Must be proficient with computers
Excellent interpersonal skills
Customer service skills
Telephone etiquette
Must be flexible and adaptive to a changing environment
Experience working within an EMR such as Epic
Job Overview:
The Practice Manager is accountable and delegated the responsibility to coordinate, serve, and provide clinical resources for identified practices. May serve multiple sites. Responsible for the management and supervision of physician services for assigned practice(s) and/or Priority Care sites. The Practice Manager manages, delegates, coordinates, and integrates practice resources (staff, supplies, space, etc.) and activities to meet the goals of the department/specialty(s) under general supervision of the one-up leader. This role understands both the long-range and short-term goals of TriHealth Physician Practices and/or Priority Care and remains focused on achieving objectives and standards. Works in partnership with one-up leader and TriHealth leadership to ensure improved practice operations, improved patient outcomes through standardized practices, adherence to policies/procedures, and safety measures. The Practice Manager is focused on providing an efficiently running practice that provides high quality patient care. This is accomplished through engaging physicians to participate in the operations of the practice and facilitating communication between the practice team (providers, clinical support team, and clerical team). They understand the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices and/or Priority Care. This role may have a dyad relationship with a practice physician champion for certain specialties/sites.
Job Responsibilities:
Relationship/Culture: Supports and implements corporate and specialty/department specific models of care, systems, policies, and cultural norms that deliver superior patient care and improves recruitment and retention of team members. Create a positive wo
Operations Management: Accountable to manage the practice to ensures processes and activities are performed in accordance with policies and procedures in a professional, consistent, organized, efficient, and standardized manner. This includes establishing
Coaching/Development: Manages the performance of direct reports through ongoing coaching, feedback and development to motivate, engage and drive a high performing team. Addresses issues with compliance to policies/procedures, standardized practices and pe
Provider Engagement: Supports coordination of provider onboarding processes. Becomes familiar with Medical staff requirements, practice start up processes, payer credentialing requirements including state license, DEA, CME, EPIC training templates, and p
Quality/Safety/Satisfaction: Collaborates with one up leader and/or Physician Champion to set goals, develop/implement initiatives, and systems that improve quality of care and patient safety. Monitors compliance and holds practice team accountable with s
Interdisciplinary Collaboration: Creates an open communication pathway for all to access. Willingness to be questioned as team members look for information on a daily basis. Demonstrates resourcefulness with situations that require research. Collaborate
Regulation: Demonstrates knowledge of regulatory standards and assures departmental compliance, payer needs, TH Compliance with billing and coding, TH Policies. (e.g. CMS, HIPAA, ODH, OSHA, CLIA, ). Assures compliance with the Ohio Board of Nursing and ot
Other Job-Related Information:
Direct Report FTEs = 3-9
Working Conditions:
Climbing - Rarely
Concentrating - Consistently
Continous Learning - Consistently
Hearing: Conversation - Frequently
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting
TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:
Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance
Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent
Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
- 25 or fewer team members = monthly
- 26-50 team members = every other month
- 51+ (and optional team members) = quarterly
Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Physical Therapist Career Opportunity
Join a Team That Puts Your Passion for Care First
Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment.
A Glimpse into Our World
Whether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us truly remarkable.
Our Commitment to You
Our benefits are designed to support your well-being and start on day one:
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Tuition reimbursement and continuous education opportunities for your professional advancement.
- Company-matching 401(k) and employee stock purchase plans for a secure financial future.
- Flexible spending and health savings accounts tailored to your unique needs.
- A community of individuals passionate about what they do.
Be the Physical Therapist You've Always Aspired to Be
Your journey involves:
- Providing direct inpatient care to patients in need of physical therapy.
- Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.
- Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.
- Celebrating every victory along the way.
Qualifications
- Current licensure or certification as required by state regulations.
- CPR certification.
- Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?
What we offer:
* Competitive wages; $ 14.50 per hour
* Growth opportunities abound - We promote from within
* No prior experience is required as we provide training and team support to help you succeed
* Additional hours may be available upon request
* We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
* Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
* You're 18 years or older
* Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
* Have reliable transportation to and from work location
* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
* Are a motivated self-starter with a strong bias for action and results
* Work independently, but also possess successful team building skills
* Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
As a Registered Medical Laboratory Technician , you will play a vital role in our laboratory operations, performing a diverse range of tests and ensuring the accuracy of results that physicians rely on for diagnosis and treatment. Your precision, expertise, and dedication to quality will directly contribute to the health and well-being of those we serve.
We take pride in fostering a collaborative and dynamic work environment within our state-of-the-art facilities. Your unique skills and perspectives will be valued as you grow professionally and make a meaningful impact every day.
Join us in our mission to advance healthcare and improve lives. Apply today and become part of a team that is passionate about making a difference.
Location: Good Samaritan Hospital, 375 Dixmyth Avenue, Cincinnati, OH 45220 ( ,-84.5213)
Job Requirements:
* Associate's degree in medical laboratory science or technology, Chemical or Biological Science (Required)
* 1 - 2 years' experience clinical in a related field (Preferred)
* American Society of Clinical Pathologists (ASCP) or American Medical Technologists (AMT) certification (Required)
Work Hours:
* Full-time, 80 hours bi-weekly
* Evening shift
* Weekend and Holiday rotation
Incentives & Benefits:
We offer a comprehensive benefits package , including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: ( )
Job Overview:
This position is responsible for performing a full range of laboratory tests, confirming the accuracy of test results, and reporting laboratory findings to doctors, pathologists, or other physicians. This role may work in various major areas of the laboratory, including Transfusion Service, Chemistry, Hematology, Microbiology/Immunology, Toxicology, Special Chemistry, and Fibrinolysis. The position involves operating and maintaining a variety of laboratory instruments and utilizing the laboratory computer system in the performance of duties. The position maintains strict adherence to established policies and procedures and works under the supervision of a general supervisor or medical technologist. Direct supervision is not required for specimen processing, test performance, or result reporting.
Job Responsibilities:
* Prioritize, organize, and handle the quantity of work efficiently
* Ensure accuracy, quality, and completeness of work
* Receive, delegate, and complete complex assignments
* Exhibit judgment and problem-solving skills
* Maintain comprehensive knowledge of procedures and quality assurance, including necessary documentation
Other Job-Related Information:
* Desired Skills/Knowledge:
* Strong interpersonal, analytical, organizational, and problem-solving skills
* Ability to work collaboratively with diverse multidisciplinary teams
Working Conditions:
* Climbing: Rarely
* Hearing (Conversation): Frequently
* Hearing (Other Sounds): Frequently
* Kneeling: Rarely
* Lifting (50+ lbs.): Rarely
* Lifting (
Start time flexible between 6:00 a.m.-8:00 a.m.; 8‑hour shifts
Under the direction of the Supervisor, this position is responsible for the expert‑level maintenance and repair of hospital buildings, facilities, and equipment. The role requires journeyman‑level plumbing expertise as well as working knowledge and reasonable proficiency in additional building trades.
The Maintenance Mechanic III provides technical guidance to helpers, workers, and mechanics on maintenance operations and assists the Supervisor in identifying optimal methods for maintenance and system operations. This position requires the ability to work independently with minimal supervision, including determining maintenance needs, establishing priorities, and responding appropriately. A strong customer service orientation is essential.
Location: Good Samaritan Hospital 375 Dixmyth Ave, Cincinnati, OH 45220
Schedule: Full time day shift
Incentives & Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
*PRN positions not eligible for TriHealth benefits
( )
Minimum Job Requirements:
* Associate's Degree (Required)
* 3 - 4 years experience in a related field (Required)
* Mechanical / electrical background including familiarity with repair and maintenance tools and terms
* Ability to read and interpret blueprints and technical manuals
* Equivalent relevant experience is acceptable in lieu of minimum education.
Job Overview:
Under the direction of the Supervisor, this position directly responsible for the maintenance and upkeep of the Hospital buildings, facilities and equipment at the "expert", "master craftsman", or "specialist" level in one of the building trades. Must be familiar with and reasonably proficient in the other trades. Provides technical direction/advice to helpers/workers/mechanics on maintenance operations. Assists Supervisor in determining optimal maintenance and operations methods. Must be able to work with little or no direct supervision as employee is solely responsible for ascertaining what maintenance or repair is required, determining its priority and responding appropriately. Customer Service orientation is mandatory.
Job Responsibilities:
* Completes paperwork associated with Work Orders and turns in on time. Files Incidents Reports and notes critical turnover in Maintenance Redbook.
* Completes work orders, scheduled and un-scheduled, within the time constraints allowed for each type of work order
* Maintains a neat, organized work place, including but not limited to assigned mechanical and electrical rooms. Maintains proper parts level inventories in his/her assigned areas. Appears professional in dress and appearance in work area.
* Uses proper techniques and personal protective equipment so as to perform work in a safe efficient manner.
* Uses technical ability to complete work request, scheduled and un-scheduled in a professional, thorough manner.
Working Conditions:
Bending - Occasionally
Climbing - Occasionally
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Frequently
Kneeling - Occasionally
Lifting Lifting 50+ Lbs. - Frequently
Lifting Pulling - Consistently
Pushing - Consistently
Reaching - Consistently
Reading - Frequently
Sitting - Occasionally
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Frequently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
Respect: ALWAYS…
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
