Jobs in Alpine New Jersey

915 positions found — Page 48

Superintendent
Salary not disclosed
Bergen County, NJ 1 week ago

Job Title: Superintendent

Location: Bergen County, NJ

Salary: $130K + Benefits


An established and well-respected general contractor is seeking an experienced Superintendent to lead field operations for an assisted living community project in Bergen County, NJ. This is an opportunity to join a stable builder with a strong pipeline of healthcare, multifamily, and commercial work throughout the region.


The Superintendent will be responsible for overseeing day-to-day field operations, ensuring the project is delivered safely, on schedule, and to the highest quality standards. This individual will coordinate subcontractors, manage site logistics, and maintain strong communication with the project team, client, and consultants.


Key Responsibilities:


  • Manage all on-site construction activities from mobilization through project completion
  • Coordinate and supervise subcontractors, vendors, and site personnel
  • Maintain and enforce site safety standards and company safety policies
  • Monitor project schedule and proactively address delays or conflicts
  • Conduct daily site walks and quality control inspections
  • Lead subcontractor meetings and coordinate weekly planning
  • Work closely with the Project Manager to track progress, resolve issues, and maintain budget objectives
  • Ensure compliance with local building codes, inspections, and regulatory requirements
  • Maintain site documentation including daily reports, schedules, and logs


Requirements:


  • 5+ years of experience as a Superintendent with a general contractor
  • Experience delivering ground-up or large renovation projects (healthcare, multifamily, senior living, or similar preferred)
  • Strong leadership and subcontractor management skills
  • Solid understanding of construction scheduling and sequencing
  • Ability to read and interpret construction drawings and specifications
  • Excellent communication and problem-solving skills


APPLY today for immediate consideration!

Not Specified
Experienced Automotive Service Writer
Salary not disclosed
Bergen County, NJ 1 week ago

Responsibilities:

  • Serve as the primary liaison between customers and technicians
  • Accurately document repair needs, generate estimates, coordinate efficient workflow, and ensure timely completion of services.
  • Prepare detailed repair orders , explain repair recommendations, timelines, and cost estimates
  • Obtain approvals for services and maintain consistent communication throughout the repair process
  • Recommend necessary and preventive maintenance services based on manufacturer guidelines
  • Upsell additional services ethically and transparently
  • Review completed repair orders with customers and explain final invoices
  • Coordinate closely with towing dispatch to ensure smooth vehicle intake and monitor job progress to ensure efficiency and on-time delivery
  • Order parts and communicate with vendors when necessary
  • Maintain organized digital and physical repair records
  • Process payments and handle billing documentation
  • Ensure compliance with company procedures and safety standards
  • Assist management with reporting and KPI tracking


Requirements:

  • Minimum 3–5 years of experience as an Automotive Service Writer or Service Advisor
  • Strong knowledge of automotive systems, diagnostics, and repair terminology
  • Experience in high-volume automotive repair environments
  • Proficiency with shop management software and estimating systems
  • Excellent written, verbal communication skills and multitasking skills
  • Sales-oriented mindset with a customer-first approach
  • Bilingual (English/Spanish) is a plus
  • Valid driver’s license


What We Offer:

  • Competitive base salary pay plus performance-based bonuses
  • Health, dental, and vision benefits
  • Paid time off and holidays
  • Ongoing training and advancement opportunities
Not Specified
Project Manager 3
🏢 ektello
Salary not disclosed
Program Manager - Shop App Push Notifications

Top Skills

  • Project Management: Strong organizational and multitasking skills to manage multiple campaigns and stakeholders effectively.
  • Data-Driven Decision Making: Proficiency in analyzing performance metrics and using insights to optimize campaigns.
  • Communication & Collaboration: Excellent verbal and written communication skills to coordinate with cross-functional teams and craft compelling notification content.

Schedule: Fully onsite

Summary

The main function of a non-IT project manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

Job Responsibilities

Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.

Present and explain proposals, reports and findings to clients.

Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.

Confer with management, production and marketing staff to discuss project specifications and procedures.

Review and recommend or approve contracts and cost estimates.

Skills

Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

Ability to work independently and manage one's time.

Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.

Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.

Knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience

Bachelor's degree in business administration or a related field.

PMI or PMP certification preferred.

Key Responsibilites/Requirements

5-7 years experience required.

Key Responsibilities

  • Strategy & Planning: Develop and implement a comprehensive push notification strategy aligned with business goals, user segmentation, and personalization.
  • Execution & Optimization: Oversee the end-to-end process of push notification campaigns, including content creation, A/B testing, scheduling, and performance tracking.
  • Cross-functional Collaboration: Work closely with marketing, product, engineering, and design teams to ensure seamless execution and alignment with broader app initiatives.
  • Data Analysis & Reporting: Monitor KPIs (open rates, click-through rates, conversion rates) and leverage insights to refine strategies and improve performance.
  • Compliance & Best Practices: Ensure all push notifications adhere to industry best practices, privacy regulations, and company policies.

Education Requirement

  • Bachelors degree in Marketing, Business, Communications, or a related field.

Years of Experience

  • 5+ years of experience in digital marketing, product management, or a related role, with at least 2 years focused on push notifications or mobile app engagement.

Preferred Qualifications

  • Experience with push notification platforms (e.g., Firebase, Braze, OneSignal).
  • Familiarity with user segmentation and personalization techniques.
  • Knowledge of A/B testing methodologies and tools.
Not Specified
PMO Operations Manager
🏢 ektello
Salary not disclosed
Englewood Cliffs, NJ 1 week ago
ektello is working with a leader in media and entertainment to find a PMO Operations Manager who is responsible for administering and optimizing the organization’s enterprise application stack, with a core focus on Atlassian Jira, Confluence, and related portfolio delivery tools. This role owns system configuration and governance—including workflows, permissions, templates, dashboards, and integrations—to ensure consistent planning, tracking, and executive reporting across the portfolio.

This is a hybrid, W2 contract in Englewood Cliffs, NJ and includes PTO, and we offer medical and 401k benefit options. Must be willing and able to work on W2 without sponsorship. No C2C options.

Details

  • Administer and support Jira, Confluence, and other Atlassian tools: permissions, schemes, workflows, custom fields, templates, dashboards, integrations
  • Manage security and compliance across our business applications,( Azure AD), audit logging, environment strategy (dev/test/prod), and change control processes
  • Manage integrations and data flows between applications (via APIs, webhooks, middleware) ensuring consistency, security, and reliability
  • Act as the owner of the enterprise application stack: evaluate new SaaS tools, upgrades, and migrations (including Jira, Confluence, Smartsheet and emerging AI capabilities)
  • Partner with functional stakeholders (PMO, engineering, product, design) to translate business needs into system configurations, optimizations, and automations

Qualifications

  • Direct experience working with Atlassian Jira and Confluence
  • Excellent oral and written communications; ability to adapt messaging for diverse audiences
  • Industry experience in new/interactive digital media and publishing
  • Experience in establishing Project Management processes in forming environments
  • Strong problem-solving/facilitation skills

#hybrid

Not Specified
Vice President Client Services
Salary not disclosed
Montvale, NJ 1 week ago

Company Overview

For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands. Learn more at and follow us on LinkedIn, X, YouTube and Instagram.

Vice President Client Services


Health Monitor Network is seeking a Vice President, Client Services to lead and shape the organization’s client partnership strategy and delivery operations. This executive will oversee the Client Services team and ensure successful execution of integrated campaigns across digital, email, point-of-care media, and analytics platforms.

The VP will serve as a trusted partner to clients and internal teams, guiding complex programs from launch through delivery while maintaining a high standard of service and accountability. This role requires a leader who can build strong relationships, bring clarity to evolving priorities, and ensure teams remain aligned to deliver exceptional results.

In addition to managing key client relationships, the VP will help strengthen the Client Services organization by developing leaders, refining delivery practices, and building a service model that supports continued growth.

Key Responsibilities:

  • Serve as a senior client-facing leader across complex, high-stakes engagements, guiding strategic conversations with clients, agencies, and partners to align expectations and maintain delivery momentum
  • Lead, coach, and scale a team of Client Service Managers, building a high-performance culture grounded in ownership, responsiveness, and excellence
  • Act as a bridge between strategy and execution, ensuring campaign tactics translate effectively across digital channels including web, email, analytics, and reporting
  • Own and strengthen executive-level client relationships, setting the standard for clear, confident, and professional communication
  • Oversee overall client experience and account health, proactively addressing risks and resolving issues with transparency and speed
  • Guide teams in effective expectation-setting, issue resolution, and executive communication
  • Define and operationalize service delivery standards that drive consistency, quality, and efficiency across campaign execution and reporting
  • Establish scalable operating rhythms and governance models, including clear decision rights, escalation paths, and cross-functional accountability
  • Continuously improve processes to reduce friction, increase clarity, and mitigate execution risk while ensuring strong delivery outcomes
  • Partner closely with cross-functional leaders across Sales, Editorial, Creative, Digital, Analytics, Ad Operations, Print, and Project Management to align priorities and execution
  • Clarify roles, responsibilities, and dependencies across teams to enable seamless delivery
  • Anticipate and resolve cross-functional risks before they impact the client experience

Qualifications

  • 12+ years of experience in client services or strategic account management, with deep expertise in integrated, multi-channel campaigns
  • Strong understanding of digital campaign execution across web, email, analytics, and reporting environments, as well as creative review and approval workflows
  • Proven ability to design, implement, and scale repeatable service delivery models across cross-functional teams
  • Demonstrated leadership through influence, sound judgment, and the ability to balance competing priorities in a dynamic environment
  • Excellent executive communication skills, with a high degree of ownership and accountability
  • Experience in healthcare, pharma, or media environments—and familiarity with print workflows—is a plus
  • Deep experience supporting integrated digital campaigns across web, email, analytics, and multi-channel media environments

Education

  • Bachelor’s degree or equivalent experience


ADA- Physical Demands Office Position

We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and/or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.

Not Specified
Project Manager
Salary not disclosed
White Plains, NY 1 week ago

Duration : 12+ Months Contract


Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time.


Job Description:

Project Overview

The Project Manager will be heavily involved in the planning, execution, and oversight of infrastructure projects. This position involves meticulous coordination of project teams, ensuring timely and budget-conscious project delivery, and adeptly managing stakeholder expectations. Collaborating closely with cross-functional teams, vendors, and stakeholders, the Project Manager is instrumental in driving successful project outcomes. The ideal candidate will possess a strong technical background and extensive experience in IT project management, particularly in infrastructure-related initiatives.

Job Functions & Responsibilities

  • Focus on the planning, execution, and delivery of infrastructure projects, ensuring they are completed on time, within budget, and meet the required quality standards.
  • Skillfully develop project budgets, meticulously tracking expenditures to ensure cost-effectiveness.
  • Collaborate with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with organizational goals and strategic initiatives.
  • Develop detailed project plans, schedules, and budgets, identifying necessary resources, milestones, and key performance indicators (KPIs) to track project progress and success.
  • Proactively identify potential risks, issues, and dependencies, and develop mitigation strategies to minimize their impact on project timelines and deliverables.
  • Effectively communicate project status, risks, and successes to stakeholders, providing regular updates and conducting project reviews as needed.
  • Foster strong relationships with internal and external stakeholders, including vendors, contractors, and technical teams, ensuring clear communication and collaboration throughout the project lifecycle.
  • Engage in regular communication with project stakeholders, providing transparent updates, soliciting feedback, and adeptly managing expectations.
  • Ensure projects follow established IT governance framework and collaborate with teams on timely completion of governance requirements and expectations.


Skills

  • Minimum of 6 years of experience in IT project management, with a focus on infrastructure projects.
  • Strong technical background and understanding of infrastructure technologies, including network infrastructure, servers, storage, virtualization, cloud services, and security.
  • Proven track record of successfully delivering complex infrastructure projects on time and within budget
  • Demonstrated expertise in infrastructure design and planning, server and operating systems management, network infrastructure and protocols, network virtualization, storage systems, cloud infrastructure, network security, monitoring and performance optimization, and vendor management
  • Excellent communication and stakeholder management abilities, with the capacity to effectively communicate technical concepts to both technical and non-technical audiences.
  • Strong problem-solving and decision-making skills, with the ability to analyze complex situations, identify solutions, and drive successful outcomes.
  • Experience with project management methodologies (e.g., Agile, Waterfall) and project management tools (e.g., MS Project, Azure DevOps).
  • Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
  • Thorough understanding of project management phases, techniques and tools: Initiate, Planning: definition/scope/requirements, Execute & Control: scope, work plans, resources, deliverables, Q/A, transition planning, etc, Closure: completion and assessment.
  • Strong and tested project management skills including: Customer satisfaction management, Sponsor expectation management, Vendor and consultant management, Risk management and issue resolution, Financial management including budgeting, forecasting and reporting, Change Management.
  • Ability to work cross-functionally to solve problems and implement changes, analyze decisions and actions for their support of the larger area's strategic direction; and work with senior management to resolve more complex problems.
  • Understanding of the SDLC and other life cycles for the deployment of infrastructure, networking and other non-software projects.


Education & Certifications

  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
  • Certification in project management (e.g., PMP) is desired.
  • Other possible desired certifications for a project manager working with infrastructure projects may include: ITIL, CompTIA Network+, Cisco, AWS


About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Recruiter Details:

Name: Mazhar

Email:

Internal Id: 26- 04864

Not Specified
Project Manager, Engineering Enablement
🏢 ektello
Salary not disclosed
Englewood Cliffs, NJ 1 week ago
ektello is partnering with a media company based out of Englewood Cliffs, NJ to find Project Manager who will manage and deliver complex, multi-dimensional projects in an Agile environment. This Project Manager will plan and deliver engineering enablement initiatives across CI/CD, release engineering, infrastructure, quality, and security platforms.

This is a hybrid, W2 contract that includes PTO, and we offer medical and 401k benefit options. Must be able and willing to work on W2 without sponsorship. No C2C options.

Details

  • Partner with Engineering, Security, and Platform teams to define roadmaps that improve reliability, scalability, and developer productivity
  • Drive execution of cross-team programs, managing scope, dependencies, risks, and timelines from concept through production rollout
  • Translate engineering needs into clear requirements, milestones, and success metrics for tooling, automation, and platform improvements
  • Ensure delivery aligns with secure-by-default standards, compliance requirements, and operational best practices
  • Define, track, and regularly report on quality, efficiency, and developer experience metrics through clear, actionable dashboards

Qualifications

  • 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
  • Experience with JIRA and Confluence
  • Excellent oral and written communications; ability to adapt messaging for diverse audiences
  • Industry experience in new/interactive digital media and publishing
  • Experience in establishing Project Management processes in forming environments
  • Strong problem-solving/facilitation skills
  • Experience operating and influencing others in a matrix organization
  • Cloud & Infrastructure Architecture Understanding: ability to manage security, scalability, high availability, and cost optimization

#hybrid

Not Specified
Assistant Maintenance Manager
Salary not disclosed
Blauvelt, NY 1 week ago

We're looking for a dedicated Assistant Maintenance Manager to oversee multiple local sites, including Blauvelt, NY, Hawthorne, NY and Bronx, NY ensuring the smooth operation of one of the world’s largest distribution centers. If you’re passionate about transforming facilities and driving operational success, this is your opportunity!


Career Growth:

This is just the beginning of an exciting journey! Exceptional performance in this role can lead to career advancements to positions such as Maintenance Manager, Senior Maintenance Manager, Regional Maintenance Manager, Reliability Program Manager, Building Wellness Manager, and more. As a Regional Assistant Maintenance Manager, you’ll bridge the gap between upper management and our clients, with endless opportunities for professional growth!


A Typical Day Includes:

  • Site Visits: Manage and oversee multiple locations ensuring each site meets high standards of maintenance and operational efficiency.
  • Morning Briefing: Start your day with a team meeting to discuss priorities, review safety updates, and address any outstanding issues from previous shifts.
  • Work Orders Management: Evaluate, prioritize, and delegate work orders for preventive and corrective maintenance, ensuring tasks are assigned based on technician skills and availability.
  • Facility Walkthroughs: Conduct regular inspections to identify and address maintenance issues, equipment malfunctions, safety hazards, and cleanliness standards.
  • Safety Compliance: Ensure adherence to safety protocols and regulations, overseeing safety training, audits, and inspections to promote a culture of safety.
  • Data Analysis & Reporting: Analyze maintenance data and performance metrics to drive improvements, generating reports and communicating findings to management and stakeholders.
  • Team Leadership: Provide guidance and support to maintenance technicians, conduct performance evaluations, and lead training and development initiatives.


What We’re Looking For:

  • Education: 4-year degree or 5 years of leadership experience in maintenance.
  • Experience: 3+ years in a leadership role, managing maintenance teams and programs.
  • Skills: Experience with conveyor systems and robotic maintenance management preferred.
  • Multi-Site Experience is a Must!


Compensation & Schedule:

  • Salary: $95,000 - $116,000 per year, plus a 10% bonus incentive.
  • Schedule: Dependent on site needs, with flexibility required for on-call duties across multiple sites.


Why Choose Us?

At Cushman & Wakefield Services, we’re proud of our diverse global team and our commitment to inclusivity. Recognized by the Human Rights Foundation as a Best Place to Work for LGBTQI+ individuals, we value and support a wide range of backgrounds and perspectives.


Our Benefits:

  • Core Benefits: Comprehensive medical (BCBSIL + Kaiser for W2 CA employees), dental (MetLife), vision (VSP), life and AD&D insurance, disability insurance, wellness program, and virtual healthcare.
  • Family Benefits: Paid parental leave, emergency backup care.
  • Generous Time Off: 13 holidays (11 days + 2 personal days), paid time off, and sick leave.
  • Retirement: 401(k) match with immediate vesting.
  • Supplemental Insurance: Critical illness, accidental, and hospital indemnity insurance.
  • Pre-Tax Savings: Commuter benefits, Health Savings Account (HSA), Flexible Spending Accounts (FSA).
  • Home & Family Protection: Auto & home insurance, legal benefits, identity theft protection, pet insurance.


Apply Today!

Become a key player in a company that’s committed to making a positive difference in the world. Join us in driving meaningful change through our impactful ESG initiatives. Apply now and start your journey with Cushman & Wakefield Services!

Not Specified
Senior Designer
Salary not disclosed
White Plains, NY 1 week ago

Senior Designer

Position Overview
We're seeking a highly skilled, detail-oriented Graphic Designer to join our client's marketing team. This role supports and reports to the Senior Brand/Creative Manager and requires strong design and production capabilities across digital and print channels. The ideal candidate is a proactive, collaborative team player who can manage multiple projects, meet deadlines, and deliver high-quality, on-brand work. A strong portfolio showcasing creative and production expertise is essential.

  • Location: White Plains, NY (5 days/week onsite)
  • Employment: Full Time, Direct Hire


Key Responsibilities

  • Design effective, on-brand visuals for web, social, email, print, and other marketing channels.
  • Maintain brand consistency and help evolve brand assets, including logos, color palettes, typography, and visual styles.
  • Translate business objectives into compelling design solutions that support campaign goals and the customer journey.
  • Manage multiple projects, prioritize workloads, and meet timelines in collaboration with the marketing team.
  • Prepare final files for digital and print production, ensuring accuracy and adherence to technical specs.
  • Partner with compliance and product teams to design applications, forms, and regulated materials that meet all requirements.
  • Work with internal stakeholders, external agencies, and vendors to deliver high-quality creative assets.
  • Incorporate feedback, ensure regulatory accuracy, and revise designs as needed.
  • Stay current on design trends, tools, martech advancements, and production efficiencies.
  • Perform other duties as assigned and comply with all internal policies and standards.

Qualifications

  • Bachelor's degree in Graphic Design, Web Design, or Advertising (preferred).
  • 7-10+ years of graphic/visual design experience across digital and print channels (preferred).
  • Expertise in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat) and Mac OS (required).
  • Experience with Figma, UX/UI design, video editing, animation, and motion graphics (preferred).
  • Strong skills in image optimization, retouching, color correction, and file prep (required).
  • Proficiency in Microsoft Office and experience with project management tools (e.g., Trello, JIRA).
  • Strong visual, conceptual, communication, and problem-solving skills.
  • Ability to multi-task, prioritize, manage deadlines, and work collaboratively.
  • Knowledge of print specs, vendor coordination, and digital production standards.
  • Strong work ethic, organization, and attention to detail.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.



Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : TW7-1980052 -- in the email subject line for your application to be considered.
Trevor Wood - Senior Solutions Delivery Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.

This job was first posted by Creative Circle on 03/09/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Not Specified
Technical Support Representative
🏢 Wazer
Salary not disclosed
Yonkers, NY 1 week ago

WHY WE NEED YOU


WAZER re-invents waterjet cutters. Our ground-breaking small-footprint waterjet cutters bring universal cutting with digital precision to every workshop, big or tiny. Creating such a unique product line was no easy feat, but since then we have proven the product and are scaling up!

We are looking for energetic, adaptable and clever team members that can think on their feet to solve problems that pop up as well as work to continuously improve our systems and processes. Tired of being just a cog in a larger process? Take ownership of your work and help bring this product to its many eager customers, while having an opportunity for career growth and development.


Please note: This is not an IT or Software Support role. This position focuses on hardware support for WAZER waterjet machines. Candidates should have experience with mechanical systems, hardware maintenance, or machine operation rather than/in addition to experience with IT infrastructure or computer systems.


YOUR DAILY ROLE


  • You’ll be communicating with customers and solving their issues.
  • You’ll provide email, telephone and video technical support for customers in aspects such as hardware, software and workflow.
  • You’ll document customer problems and the actions taken to solve them
  • You’ll work with product development engineers to develop solutions for short term and long term problems
  • You’ll develop proactive web support content to help users solve common issues you’ve seen repeatedly
  • You will be integral in building up long term systems and procedures as we grow
  • You’ll acquire market feedback from current and future customers through surveys and direct calls


MUST HAVE QUALIFICATIONS

  • You must be a quick learner when it comes to mechanics
  • You are a patient and thorough problem-solver and not a rash solution finder
  • You have strong technical communication skills
  • You have strong written communication
  • You are a fast typer and very comfortable navigating the MS and Google suites
  • You are a systematic and process oriented thinker and not solution minded
  • You are comfortable communicating on the phone and via video platforms.
  • You have strong social skills and can interact well with a wide variety of customers
  • You are comfortable leading feedback sessions with other team members
  • You enjoy a good brainstorm session
  • You are well-organized and willing to work independently
  • Ability to commute to Yonkers, NY Monday through Friday


NICE TO HAVE QUALIFICATIONS

  • You have worked with CRM systems (zendesk, salesforce, etc)
  • You are a maker, a hacker, a craftsperson, tinkerer, or generally curious and creative
  • You can break down a system and identify what makes it work the way it does
  • Degree/Experience in a technical area, for example architecture, engineering, industrial design, science, and metalworking, etc.
  • Website Editing skills (squarespace blog pages)
  • While it would be great to bring on experienced talent for this role, we’ll accept any qualified candidate. If you are passionate about our mission, are good at what you do, and want to learn quickly don’t hesitate to contact us. Be open about what you don’t know and what you excel at, and we’ll do our best to evaluate this with our specific needs!


COMPENSATION


This is an hourly position at $21-$25/hr, depending on relevant experience for the position. Employee Health Insurance, Paid Vacation, Paid Holidays, Paid Sick Days, Opportunities for Overtime, WAZER equity (stock options), Opportunity for advancement in a fast-growing company.


LOCATION & ENVIRONMENT


We’ve located ourselves in Yonkers, NY. You’ll be working in an environment that is simultaneously our office, ideation studio, research lab, workshop, and final product assembly center, all under one roof. This allows us to collaborate and learn each other’s area of expertise, providing better solutions to our customers. Our facility becomes a playground in the off hours. You are encouraged to design, make, and work on whatever personal projects you may have at the time. You may see brewing equipment, race car parts, plants, and art pieces around the office. Who knows what inspiration we use for the next problem we need to solve!

Not Specified
jobs by JobLookup
✓ All jobs loaded