Jobs in Adelphi, MD

About This Position

SuitShop is a US-based e-commerce suiting company–the first online brand of its kind, offering high quality, size- and gender-inclusive suiting at an affordable price point. With eight brick-and-mortar showrooms in Atlanta, Denver, Chicago, Philadelphia, Boston, Houston, Columbus and Seattle along with tech-driven online sizing solutions and best-in-class customer service, SuitShop is experiencing record growth and is excited to bring new Showroom Managers onto the team. SuitShop is focused on career development, and all team members access unique opportunities to participate in and learn about all aspects of an apparel tech start-up.

About Us

SuitShop offers $199 suiting made for anybody & every body. Originally named The Groomsman Suit, SuitShop was born out of co-founder and designer Jeanne’s (not-so-great) experience suiting up her own wedding group in rental tuxedos. Childhood best friend Diana, graduate of MIT’s Sloan School of Management, joined to pioneer a new path in special-event suiting.

Since then, SuitShop has secured a place amongst the leading wedding industry brands, expanded to serve special occasions beyond weddings as well as everyday suiting and more, and opened six physical showrooms. We’ve grown an incredibly strong online presence and suited up over 100k people. And we’re just getting started!

About this position

The role of an Associate Showroom Manager at SuitShop involves assuming the retail management responsibility for a single showroom, ensuring exceptional operational and commercial standards within agreed budgets. Leading by example, the role focuses on maximizing and driving store sales, performance and profitability through strategies that drive store traffic, successfully completing group and individual fittings and networking with complimentary wedding brands and professionals in the area, ultimately delivering SuitShop's key business objectives.

Job Location

1655 Wisconsin Ave NW, Washington, DC 20007. Ability to reliably commute or planning to relocate before starting work. (Required)

You will…

• Achieve plan targets that will be provided monthly based on business growth trends.
• Become an expert on our product and services to deliver ultimate levels of customer service.
• Fit and talk with customers enthusiastically and resolve any issues or concerns they may have. Assist with styling suggestions, fit recommendations and up-sell opportunities. Exude the "above and beyond" brand philosophy through your customer service efforts.
• Plan and execute a post-appointment communication flow to generate sales and provide support to your showroom clients.
• Ensure the showroom exceeds weekly online customer service ticket KPI’s providing phone, chat and email support through our portal.
• Research and regularly attend wedding expositions locally to generate new customer leads.
• Network with local wedding professionals and add new connections to SuitShop’s Insider program.
• Ensure showroom replenishment procedures are in place to ensure sizing/fit options are always available to customers as they attend fittings.
• Process shipment deliveries, maintain stockroom organization. Order fulfillment for special and urgent orders in a timely manner.
• Train, develop and act as coach for all/future members of the store team to ensure high performance and productivity at all times.
• Attend monthly team meetings and provide thorough updates to the team regarding store stats and events.
• Maintain high visual standards throughout the showroom so the collection is presented in a way that delights our customers. Suit & shirt try-on samples must be pressed/dry-cleaned to ensure they are in quality shape for fittings.
• Use independent discretion, judgment, and management skills during the time at work, and in all aspects of the job role.
• Collaborate and maintain a close working relationship with Showroom Manager counterparts throughout the country to ensure the showrooms are operationally cohesive.

You are…

• Passionate Advocate of SuitShop Brand.
• An experienced manager in a retail environment preferred.
• An inspirational leader who can work independently and bring new ideas and strategies to the growth of the business.
• Able to demonstrate a track record of improving sales figures and KPI achievements.
• Proficient in dealing with and resolving dis-satisfied customer complaints or misunderstandings.
• A strong verbal and written communicator.
• Experienced in visual merchandising.
• Experienced in stock management.
• Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet)
• Available to work a flexible schedule, including evening, weekends, and holidays.

What We Offer

• Full-time Salary: Competitive salary $57,500 annually paid on the 1st and 15th of each month.
• Full-time Schedule: To be determined by the Showroom Manager and will include evening and weekend coverage.
• Health Insurance: SuitShop offers two different health and dental insurance plan options and will cover 50% of plan’s premium for single employee, family or domestic partner.
• Vacation Policy: Three weeks paid time off. One additional day is earned for every year employee is with the company. Paid time off includes sick time. Seven holidays: Birthday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year’s Day.
• Extras: Annual performance bonus based on team revenue goals. Discounted product. Dog friendly showroom.
• Onboard training in key business applications such as Shopify, Gorgias, Inventory Management tools and social media channels.
• Wellness and professional development reimbursements are available.
• SuitShop is an equal opportunity employer.

JOOLA is seeking a strategic and performance-driven Senior Copywriter to lead the development of high-impact messaging across our marketing and sales ecosystem. This role will be responsible for crafting compelling copy that drives engagement, conversion, and brand affinity across digital campaigns, product launches, retail activations, and social platforms.

As a key member of the creative team, the Senior Copywriter will partner closely with marketing, design, and product teams to translate business objectives into clear, persuasive, and on-brand storytelling. From headlines that spark curiosity to product descriptions that convert, this role is central to how JOOLA speaks to athletes, fans, and consumers across pickleball, table tennis, and beyond.

Responsibilities:

• Develop and evolve JOOLA’s brand voice and messaging across all consumer touchpoints.
• Lead concept development for campaigns that elevate JOOLA’s position in sport, culture, and lifestyle.
• Write compelling long- and short-form copy for advertising, product launches, retail environments, packaging, and social media.
• Collaborate with creative, product, and digital teams to ensure copy aligns with design intent, campaign strategy, and audience insights.
• Translate complex product features into inspiring, benefit-driven language that resonates with diverse audiences—from elite athletes to first-time players.
• Maintain consistency and tone across global platforms while adapting messaging for local markets when needed.

Qualifications:

• 7+ years of professional copywriting experience, preferably within a consumer brand, sports, or lifestyle category.
• Proven track record of developing copy that drives measurable engagement and sales performance.
• Exceptional storytelling, editing, and presentation skills with a strong grasp of brand tone and nuance.
• Experience writing for omni-channel campaigns including digital advertising, retail, email, social, and video.
• Comfort working in a fast-paced, cross-functional environment with evolving priorities.
• Familiarity with SEO best practices and digital performance metrics a plus.
• Passion for sport, wellness, and active living preferred.

Key Competencies:

• Strategic Thinking: Balances creative expression with business objectives and performance goals.
• Creative Excellence: Crafts fresh, emotionally resonant ideas that stand out across channels.
• Collaboration: Works fluidly with designers, marketers, and product teams to build unified storytelling.
• Adaptability: Shifts tone and style seamlessly between product, brand, and campaign messaging.
• Attention to Detail: Upholds accuracy, clarity, and quality in every word and deliverable.
• Cultural Awareness: Understands and integrates sport, community, and cultural trends into relevant brand narratives.
• Ownership: Takes initiative, meets deadlines, and drives projects from concept to execution with minimal oversight.

About JOOLA:

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

THE TEAM

The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.

THE OPPORTUNITY

As a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. This is a unique opportunity to be part of the team responsible for the flawless execution of Sales, Floor, Business and People Management in order to exceed daily business goals. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Lead, you will lead the team to:

• To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
• To create an optimal balance of sales and service by having the right people, in the right place at the right time.
• To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Boutique Lead has:

• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• If applicable in location: A-OK Café – Our world-class café located on-site
• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

With a career at Hudson, you really benefit! We Offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities

Referral program – refer a friend and earn a bonus

Purpose: The EVP of Duty Paid Retail Operations partners with the Chief Operating Officer and Chief Executive Officer in setting and driving the company's vision and retail operational strategy and operating model. The EVP Retail Operations is accountable for leadership, customer excellence, delivering overall profit & loss targets, operational excellence and overall performance of the Duty Paid retail portfolio

Essential Functions:

• Provides strategic and day-to-day operational leadership and support to Duty Paid retail operations, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met; translates operations strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
• Creates understanding, acceptance, and adoption of established, enterprise-wide key performance indicators, and ensures broad understanding of actions and behaviors that drive positive KPI results across locations; measures and analyzes revenue streams, offerings, and relationships to optimize business growth while ensuring profitability by optimizing resource utilization in all areas of the business and initiating timely remedial action plans as required
• Establishes an authentic culture and leadership system of coaching, engagement, empathy, trust, and mutual respect; collaborates with People & Culture to plan and implement people development and succession planning initiatives that build bench strength and create clear pathways for retail talent
• Defines and implements operational procedures and organizational policies and programs to drive the company’s operations capabilities to surpass the industry average; assesses and implements improved processes, digital tools and new technologies in collaboration with cross-functional leaders to enhance operational efficiency, customer experience, and profitability
• Works closely with the Business Development team in preparing RFP responses in the areas of sales projections; approves financial projections and business terms on all RFP’s and extensions of existing business while ensuring financial viability and strategic alignment of all new business opportunities
• Sponsors the design and implementation of enterprise-level training and capability building programs across sales, merchandising, customer service, systems, and operational procedures; partners with Operations Services and Learning & Development teams to ensure training initiatives drive measurable business outcomes and align with the company’s service and leadership philosophies.
• Develops and uses personal understanding of the retail industry, its unique trends and challenges, and external influences that affect business outcomes to anticipate and proactively prepare for opportunities and challenges; maintains awareness of competitive landscape and emerging retail trends to inform strategic decisions
• Drives innovation in customer experience, operational processes, and technology adoption to maintain competitive advantage and meet evolving customer expectations; champions continuous improvement initiatives across Retail Operations
• Acts as a visible change leader who models adaptability, resilience, and a growth mindset; drives alignment and confidence during transformation initiatives and champions a culture that embraced continuous improvement.

Reporting Relationship: The EVP Retail Operations reports directly into the Chief Operating Officer

Major Interdependencies: Category Management, Design & Construction, Marketing & Communications, Supply Chain & Logistics, Operations Services, Operations Performance, People & Culture, Business Development, IT, Legal

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 15 years:

• In a senior leadership role: Requires 10 years of progressive leadership experience leading senior-level retail operations teams responsible for developing and executing large scale operational programs
• In a technical role: Requires 10 years of experience developing and delivering operations programs and executing against retail operations plans
• A bachelor’s degree in a program related to the functional area can count for 3 of the fifteen-year requirement
• An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the fifteen-year requirement
• In the industry: Requires a minimum of 10 years of leadership experience in customer-facing retail operations; experience in retail convenience concepts is preferred

Specialized Training:

• Knowledge of applicable state and federal regulations and statutes

Specialized Skillset/Competencies/Traits:

• Strong financial acumen with proven ability to manage P&L, drive revenue growth, and optimize operational expenses while maintaining quality standards
• Advanced leadership skills necessary to drive organizational results across the entire North America Region
• Exceptional communication and presentation skills with ability to influence and engage stakeholders at all levels
• Requires a demonstrated ability to effectively grow sales and operating profit, while continuously improving customer, team member, and landlord satisfaction
• Requires a successful track record of growing sales and operating profit, while continuously improving customer delight, associate engagement, and landlord satisfaction
• Requires a demonstrated successful track record managing highly visible relationships with both public and private clients and stakeholders (City Councils, airport authorities, developers, landlords, DBEs, Unions, and joint venture partners)
• Proven ability to work effectively with landlords, DBEs, joint venture partners and similarly positioned stakeholders
• Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of operations management decisions and to advance the organization’s goals
• Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population, and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals; high emotional intelligence with ability to read context, manage ambiguity, and navigate complex stakeholder dynamics with empathy and composure
• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results

Location/Travel:

• Requires extensive travel to airport and retail locations across the US, with a strong preference for the role to be based in either the North America Support Center in Bethesda, MD or East Rutherford, NJ. A regular in-office presence is expected to build relationships and foster collaboration.

Disclaimer:

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

About Grocery Outlet

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.

Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.

The Independent Operator Role

The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.

Key Responsibilities:

• Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
• Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
• Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
• Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
• Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
• Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.

Benefits:

• Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
• Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
• Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
• Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.

Qualifications:

• Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
• Entrepreneurial mindset with a passion for retail and customer service.
• Strong leadership skills and the ability to build and develop a team.
• Business acumen, including financial and operational management experience.
• Willingness to relocate and commit to the full training and onboarding process.
• A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.

This is not the right opportunity for you if you…

• Are looking for a passive investment or absentee ownership.
• Are interested in selling property or real estate to Grocery Outlet.
• Are expecting Grocery Outlet to build a store in a specific location at your request.

If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!

Grocery Outlet Privacy Policy -

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Keyholder reports to the Store Manager.

Responsibilities:

Performance:

• Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
• Be a support to execute business plans to accelerate the business forward
• Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally

Client Centric:

• Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Follow through on customer journey as required to ensure a content client
• Support the needs of the client through styling advice and suggestion with every engagement
• Solution oriented approach to finding resolutions to customer service issues as necessary

Marketing & Community:

• In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Player:

• Support a positive work environment
• Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
• Support performance initiatives set out by Store Management
• Attend and participate at store meetings as required by the business

Visuals:

• Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

• Support inventory functions as set out by Store Management
• Protect all company assets including cash handling, inventory etc.
• Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
• Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
• Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
• Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

• At least 1+ years of experience in a retail apparel environment preferred
• Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Strong organizational skills, writing and communication skills
• Comfortable and savvy with computer technology and software within PC and iOS platforms
• Ability to climb ladders
• Ability to lift 25+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world.

Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe.

To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in Georgetown. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products.

What we're looking for:

• Strong communication skills
• A true brand ambassador
• Positive and enthusiastic and proactive attitude
• Interest in fashion and/or arts in general
• Perfect communication in English
• Ability to engage with clients and create an amazing experience

You'll be responsible for:

• Assisting clients by giving excellent customer service at the store
• Achieving store daily, monthly and yearly goals.
• Communicating the value of our products to customers and representing FARM Rio
• Sharing FARM Rio knowledge and brand partnerships with clients at the store
• Maintenance of store visuals
• Deliver outstanding styling sessions
• Establish loyalty within the community
• Securing sales

Compensation and Benefits

• Compensation: 21/hr paid biweekly basis
• Monthly Comission
• 401 (k) + Employer Match
• Employee Discount on FARM Rio Products.

FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

Regional In-Home Sales Manager in Training-Washington DC

Key member of the sales leadership team, Regional In-Home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills.

Key Responsibilities

• Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners)
• Actively recruit and on-board outside contractors with experience in window treatments
• Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance
• Work with business support groups to provide ongoing operation support to BTG partners
• Work with installation managers to build installation network and maintain excellent service levels in remote markets
• Help identify and qualify installers as needed
• Measure installation service levels
• Work with stores leadership to identify additional opportunities for BTG Partners Program

Key Requirements

Bachelors in business or related field

10+ years experience including:

• Operating experience in retail or multi-location service business
• In-home sales and management experience
• Experience managing 3rd-party service providers
• Strong interpersonal and communication skills
• High energy and strong motivation skills
• Very strong customer service, problem-solving and follow-up skills
• Ability to identify root causes and solve issues with a high sense of urgency
• Ability to build cross-functional relationships
• Experience working independently, but also as part of a team

Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG.

Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world.

Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe.

To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in Georgetown as our Part-Time Sales Advisor. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products.

What we're looking for:

• Strong communication skills
• A true brand ambassador
• Positive and enthusiastic and proactive attitude
• Interest in fashion and/or arts in general
• Perfect communication in English
• Ability to engage with clients and create an amazing experience

You'll be responsible for:

• Assisting clients by giving excellent customer service at the store
• Achieving store daily, monthly and yearly goals.
• Communicating the value of our products to customers and representing FARM Rio
• Sharing FARM Rio knowledge and brand partnerships with clients at the store
• Maintenance of store visuals
• Deliver outstanding styling sessions Establish loyalty within the community
• Securing sales

Compensation and Benefits

• Compensation: 21/hr paid biweekly basis
• Monthly Comission
• 401 (k) + Employer Match
• Employee Discount on FARM Rio Products.

FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The Sales Supervisor works within the management team to help achieve store sales goals and maximizes profitability through effective supervision of the store team. The Sales Supervisor takes ownership of the responsibilities assigned by the General Manager and serves as a role model for the rest of the Sales Associates.

Responsibilities:

Sales

• Meets personal and store sales goals.
• Continues to develop personal sales techniques and assists in the development of associates’ sales techniques to maximize sales.
• Utilizes elevated levels of sales and service to maximize performance.
• Demonstrates an in-depth knowledge of the merchandise.
• Monitors all details of a sale, including shipping, alterations, and special requests to ensure customer satisfaction.
• Ensures all sales related policies and procedures are maintained.
• Maintains a keen interest in the fashion industry and market trends.

Customer Service

• Supports and encourages staff to provide the highest level of customer service.
• Builds and maintains repeat clientele by utilizing personal client book and assisting staff with utilizing their client books.
• Resolves all customer issues and complaints quickly and effectively, ensuring client satisfaction.
• Assists sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise, etc.

Employee Supervision

• Responsible for opening and closing the store in absence of General Manager or Assistant General Manager
• Ensures image and grooming standards are professional and reflective of the brand image, at all times.
• Adheres to work schedule, inclusive of time and attendance.

Operations

• Collaborates with General Manager and Assistant General Manager in areas of risk management, physical security, store cash controls, and inventory management.
• Understands and properly executes all management register functions.
• Assists in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork.
• Participates in stock take process.

Visual Merchandising

• Ensures the selling floor is neat, organized, stocked and reflects the correct visual image at all times.
• Assists in the implementation and maintenance of all merchandising/visual directives.
• Ensures deliveries are properly processed in a timely manner.
• Identifies product concerns in a timely manner.
• Communicates inventory needs to support the business goal.
• Effectively relays any client feedback regarding successes and/or opportunities about product.

Skills & Qualifications:

• Must possess a minimum of 2-3 years’ experience in a luxury environment.
• Ability to lead and motivate a team.
• Energetic, confident personality mixed with a strong work ethic.
• Takes responsibility for own actions, behaviors and actions of subordinates, uses a mature problem-solving methodology while handling pressure.
• Proven top performer with ability to motivate a team.
• Fast learner analyses situations and looks for solutions. Grasps the underlying structure.
• Dynamic interpersonal and communications skills both verbal and written
• Exceptional time management skills, and high level of ownership

Physical Requirements

• Must be able to stand and walk for extended periods of time (up to 8 hours per shift).
• Ability to bend, reach, squat, and lift merchandise and fixtures as needed.
• Must be able to lift, carry, push, or pull up to 15 pounds on a regular basis.
• Occasional use of ladders and stairs while merchandising or stocking sales floor.
• Must be able to safely and effectively operate standard retail equipment (e.g., POS systems, handheld devices, taggers, box cutters).
• Ability to engage in repetitive motions, including but not limited to scanning, folding, and tagging merchandise.
• Visual acuity to review and process inventory, read product tags and instructions, and monitor store appearance.
• Must be able to work in a retail store environment with moderate to loud noise levels and changing temperatures.