Sales Jobs in White, MN

Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills, utilizing the Total Customer Experience Model

Develop professional business relationships with other Associates, Host, and Doctor

Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including but not limited to the following:

• Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements

• Recommend specific lenses, lens coatings, and frames to suit customer needs

• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription

• Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools

Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes

Maximize Managed Vision Care relationships and sales opportunities as measured by:

• Effective plan administration and local service

• Improvements in average transaction

• Locally initiated plans

Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives

Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys

Other duties as assigned by Optical Manager

Job Specifications

Typically has the following skills or abilities:

If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician

Ability to sell through use of sales skills and accountability for sales results

Experience and results with a retail or customer service establishment

Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships

Success in store merchandising and attention to detail

Minimum of 1-2 years of experience in related field

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

The purpose of this position is to interact with customers by providing price quotes, processing orders, and answering product-related questions, resulting in high customer satisfaction and effective, collaborative relationships with other company departments, including shipping, production, quality assurance, sales, and accounting. This role supports complex customer accounts, resolves escalated issues, and serves as a resource to other Customer Service Representatives by providing guidance, training, and process support.

The following are essential job functions.

• Respond to customer inquiries through phone, email, and other communication channels.
• Provide customers with information about products, services, and order-related inquiries.
• Maintain documentation of customer interactions, including details of inquiries, complaints, comments, and actions taken.
• Maintain account documentation for customers with specific requirements related to shipping, data entry, pricing, and billing.
• Process incoming purchase orders and other related items for assigned accounts.
• Provide pricing quotations for stock, made-to-order, and custom products.
• Resolve issues by performing activities such as returns, exchanges, and issuing credit memos with proper approvals and procedures.
• Refer unresolved customer grievances to designated departments for further investigation.
• Handle special, unique, and more complex situations with little or no assistance from the Customer Success Manager.
• Identify and communicate potential sales opportunities to sales representatives and/or distributors.
• Uphold and improve quality standards by performing corrective and preventative actions related to job responsibilities.
• Analyze recurring customer issues and collaborate with internal departments to implement long-term solutions.
• Provide general, technical, and functional guidance to others in the department.
• Train and mentor Level I and II Customer Service Representatives regarding processes and best practices.
• Assist in prioritizing departmental workload and coordinating task distribution to ensure efficient service coverage.
• Assist the Customer Success Manager in ensuring that performance metrics and goals are met.
• Other related duties as assigned.

Secondary job accountabilities

• Serves as backup for daily sales reporting and internal sales communications.

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• Provide welcoming and professional service across inperson, phone, and digital channels.
  
  
• Engage customers in needsbased conversations to understand goals and introduce appropriate solutions.
  
  
• Deliver prompt assistance for routine servicing inquiries; escalate or refer as needed.
  
  
• Build trust by following through on requests and ensuring customers feel valued.
  
  
• Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
  
  

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• Accurately process deposits, withdrawals, loan payments, transfers, cashier's checks, and other transactions.
  
  
• Maintain proper cash handling, dualcontrol procedures, balancing routines, and vault/ATM support as assigned.
  
  
• Identify suspicious activity, follow fraudprevention steps, and escalate concerns promptly.
  
  

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• Identify customer needs and refer opportunities to Personal Bankers or lending specialists for new accounts, consumer loans, home equity loans/lines, and credit cards.
  
  
• Educate customers on digital tools such as mobile banking, online banking, and estatements.
  
  
• Support achievement of branch sales and referral goals through disciplined engagement and followup.
  
  

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• Research and resolve routine issues such as transaction discrepancies, fee questions, and debitcard concerns within authority.
  
  
• Escalate more complex servicing matters to Personal Bankers or leadership.
  
  

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• Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E.
  
  
• Protect customer data, ensure confidentiality, and follow documentation procedures.
  
  
• Maintain auditready accuracy in all teller work and branch support tasks.
  
  

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• Participate in daily huddles and collaborate with team members to meet branch goals.
  
  
• Support community outreach efforts and represent Nicolet in local engagement activities.
  
  
• Assist with branch operations needs such as supplies, scheduling coverage, or special projects.
  
  

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• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
  
• Performs all other duties as assigned.
  
  

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• High school diploma or equivalent required.
  
  
• 1+ years of cashhandling and customerservice experience required.
  
  
• Prior banking or retail financialservices experience preferred.
  
  

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• Medical, Dental, Vision, & Life Insurance
  
  
• 401(k) with a company match
  
  
• PT0 & 11 1/2 Paid Holidays