Sales Jobs in Wheelwright Massachusetts

Position Summary

A well-established service-based company is seeking a Customer Service Representative to serve as the primary point of contact for customers via phone, email, and in-person interactions. environment.

Key Responsibilities

• Greet customers professionally in person and over the phone
• Maintain courteous and effective communication through phone, email, and mail
• Answer incoming calls and route them to the appropriate department or team member
• Resolve customer concerns by identifying issues, determining solutions, and ensuring follow-up until resolution
• Handle customer complaints through phone, email, mail, or online platforms
• Assist customers with placing orders, processing refunds/exchanges, and collecting payment details
• Input and update customer account information in the company’s internal scheduling/customer management system
• Cancel, upgrade, or adjust customer accounts as needed
• Educate customers on services, promotions, and special offers
• Support sales efforts by recommending services based on customer needs
• Maintain accurate documentation of customer interactions, accounts, and service records

Qualifications & Requirements

• High school diploma or equivalent required
• Minimum 1 year of office administration education or relevant work experience
• Strong computer skills, including Microsoft Word, Excel, and PowerPoint
• Experience with multi-line phone systems or ability to learn quickly
• Excellent phone etiquette and customer service skills

We’re offering a part-time opportunity for individuals who want to earn extra cash without disrupting their main job or studies. This role gives you the freedom to work from home at your own pace, learning simple ways to generate additional income.

No sales or special qualifications are required — only basic computer skills and a proactive attitude.

Responsibilities:

• Engage with provided training materials and follow clear steps

• Apply proven techniques to create small but consistent earnings

• Track your results and adapt based on your time and effort

• Communicate progress and feedback when requested

Requirements:

• Must be 18 years or older

• Basic internet literacy and access to a device

• Attention to detail and willingness to learn

• Self-discipline to manage flexible, independent work

Benefits:

• Work from anywhere

• No quotas or deadlines

• Ideal for students, parents, or part-time workers

• Opportunity to scale income with experience