Sales Jobs in St Charles, MO

3 positions found

VIP Telemarketing Sales Host
✦ New
Salary not disclosed
St Charles, MO 1 day ago
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The VIP Telemarketing Sales Host is responsible for driving growth through targeted marketing initiatives with a primary focus on telemarketing within the Boyd Rewards database. This role involves building and nurturing strategic relationships with guests across multiple markets and will be responsible for driving business to assigned properties. The VIP Telemarketing Sales Host will convert sales and marketing efforts into driving casino trips while ensuring a seamless service experience in collaboration with casino property casino hosts and management teams. Success in this position requires a high level of motivation, attention to detail and skill in the planning, coordination, and execution of the guest experience. Candidates must have excellent verbal and written communication skills. The VIP Telemarketing Sales Host is accountable for meeting sales targets and service goals along with other key performance metrics.

  • Responsible for maintaining, developing, and growing books of business through outbound calls, direct mail, telemarketing, e-mail, texts, and personal contact.
  • Builds relationships with target guests through various systems and logs contacts in the designated CRM system.
  • Handles and resolves guest inquires and addresses guest complaints in a timely, polite, and professional manner.
  • Maintains high standards of courtesy, professionalism, and discretion in all communications to, about, or with customers including their arrangements and finances.
  • Knowledgeable of all casino events, upcoming special events and promotions and entertainment across all Boyd Gaming properties.
  • Must be familiar with all casino activities and exhibit expert knowledge of the Boyd Rewards loyalty program.
  • Ensures guests are aware of events and supports execution through attendance and follow-up. Provides timely, accurate information.
  • Effectively communicates department activities with other departments.
  • Leverages property amenities/programs to targeted players.
  • Arranges accommodations and amenities (i.e., shows, hotel, restaurant, and transportation, etc.).
  • Provides complimentary items according to established guidelines and sound business practices.
  • Utilizes casino systems for the purpose of tracking complimentary items to qualified guests based on comping guidelines.
  • Responsible for itinerary fulfillment and making sure guest satisfaction is a priority.
  • Collaborates with workgroups and all support departments to ensure player satisfaction.
  • Follows up with guests after visits to ensure satisfaction and resolve any concerns.
  • Work with internal teams to troubleshoot issues with online bookings and player account management.
  • Identifies methods to increase efficiencies. Quickly identifies problems and works towards creative solutions to improve service and the overall guest experience.
  • Responsible for maintaining goodwill with all guests.
  • Maintains confidentially of all players accounts.
  • Maintains security and confidentiality of files, records, and lists.
  • Works with team members to achieve common goals.
  • Complies with state and local regulatory requirements.
  • Perform other incidental and related duties as requested and assigned.
  • Performs other duties as assigned by management

Qualifications

Educational or formal training requirements:

  • BS in Business or Marketing preferred; significant recent and relevant work experience may be substituted

Experience: (amount and type or nature of experience)

  • 2 years prior experience with casino and hotel, customer service, host or VIP guest experience
  • Highly proficient with Microsoft Office
  • CRM experience
  • Comfortable selling and building relationship via verbal and written communications including email and text messaging
  • Strong attention to detail, ability to identify critical issues and opportunities, evaluate options and suggest solutions

Other education, experience, skills, etc:

  • Must be able to handle multiple projects and meet deadlines in a fast-paced environment
  • Must be resourceful, organized and detail-oriented
  • Must demonstrate ability to concentrate, analyze, and resolve complex problems
  • Ability to complete assigned duties and responsibilities within timeframes provided.
  • Excellent verbal and written communication skills.
  • Must respond quickly and effectively to changing business environment.
  • Compliance with Internal Controls and policies as required
  • Flexible working days and hours required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Not Specified
SOUS CHEF-BANQUETS
🏢 Ameristar Casino Resort Spa St. Charles
Salary not disclosed
St Charles, MO 2 weeks ago
Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provide direct and general supervision to culinary team in assigned shift to ensure quality food preparation and guest satisfaction while supporting the company’s vision, mission, and values. The Sous Chef must have the ability to effectively interact and communicate with guests and team members. The Sous Chef must also act as a leader in the development and motivation of the culinary staff while creating an environment that encourages ownership and accountability.

  • Oversee all cooking operations, including methods of preparation, portion control, monitoring timeliness of food delivery and garnishing; ensuring a high-quality preparation and attractive presentation of all food to exceed the company’s standards.
  • Staff, schedule, evaluate, train, develop and monitor culinary team; including by not limited to initiatives with Ecosure, on-boarding, etc.
  • Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; Monitor labor costs, including staffing levels, and adjust to sales levels, business volumes, etc.
  • Monitor and advise on storage of food items to ensure quality of food and compliance with health requirements.
  • Ensure all kitchen equipment and working conditions are well-maintained; responsible for HotSos entries.
  • Assistant Restaurant Chef with writing and cost-control of recipes, as well as developing a collection of recipes in a recipe book.
  • Oversight of monitoring staff adherence to health department regulations regarding food handling, storage, temperature, and cleanliness of work; control cleanliness and maintenance of assigned area; review any health department issues with Management team and Restaurant Chef to correct any problems.
  • Assist Restaurant Chef in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.
  • Responsible for scheduling of Lead Cooks, Cooks, and Assistant Cooks.
  • Collaborate with Assistant General Manager, General Manager, and Restaurant Chef to ensure communication between the front and back of house is seamless while taking ownership of all assigned areas.
  • Responsible for multiple guest service aspects, including but not limited to table touches, nightly special postings, menu changes, and Front-of-House/Back-of-House communication.
  • Assist Restaurant Chef with Server and Culinary pre-shifts to ensure communication of specials and dishes are excellently presented to our guests.
  • Ensure team member engagement is maintained at a high level.
  • Lead all aspects of team member relations including, but not limited to, hiring, coaching, recognizing, and evaluating team members and leaders.
  • Provide ongoing direct and honest feedback to team members regarding individual performance.
  • Establishes operational guidelines for the recruitment and retention of outlet team members.

Qualifications

(Related education and experience may be interchangeable on a year for year basis)

  • Ideally, completion of a culinary arts degree or accredited apprenticeship and/or four (4) years of progressive food preparation experience.
  • Minimum of one year in a supervisory capacity or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the
  • Computer literacy to include Excel Spreadsheet and Word experience.
  • Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
  • Must successfully pass background check
  • Must successfully pass an alcohol and drug screening
  • Must be 21 years of age

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Not Specified
Side Income Opportunity - Work Your Own Hours
$200-$900 per month depending on time invested - monthly

We’re offering a part-time opportunity for individuals who want to earn extra cash without disrupting their main job or studies. This role gives you the freedom to work from home at your own pace, learning simple ways to generate additional income.

No sales or special qualifications are required — only basic computer skills and a proactive attitude.

Responsibilities:

  • Engage with provided training materials and follow clear steps

  • Apply proven techniques to create small but consistent earnings

  • Track your results and adapt based on your time and effort

  • Communicate progress and feedback when requested

Requirements:

  • Must be 18 years or older

  • Basic internet literacy and access to a device

  • Attention to detail and willingness to learn

  • Self-discipline to manage flexible, independent work

Benefits:

  • Work from anywhere

  • No quotas or deadlines

  • Ideal for students, parents, or part-time workers

  • Opportunity to scale income with experience

temporary
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