Sales Jobs in Smyth Virginia

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions
• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

Who we are: Ketchum & Walton is a trusted manufacturers’ representative serving industry leaders in Noise Control, HVAC Equipment, and Indoor Air Quality. We help clients achieve greater efficiency and cost savings through innovative solutions in air filtration, architectural and interior noise control, HVAC systems, and vibration isolation.

We’re proud to partner with top-tier manufacturers who are committed to continuous improvement, cutting-edge research, and advancing technology. Our work environment reflects these values—creative, collaborative, and focused on solving complex problems for our clients.

At Ketchum & Walton, our core values are the foundation of everything we do. We’re a team that thinks strategically, works collectively, and strives to be a world-class organization. If you’re driven, innovative, and ready to make an impact, we’d love to hear from you.

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What we need: Our ideal Sales Support Coordinator is a highly organized, detail-driven professional who thrives in a structured, process-oriented environment. This person is dependable, patient, and consistent, with the ability to manage transactional orders, maintain ERP accuracy, and ensure customer deadlines are met. They are collaborative and service-minded, comfortable coordinating with customers, vendors, and internal teams to keep orders, documentation, and invoicing on track from start to finish.

Key Responsibilities

·         Manage the day-to-day execution and movement of customer orders, ensuring deadlines and deliverables are met

·        Process transactional material-only orders, including issuing vendor purchase orders and coordinating delivery to customers

·        Amend sales orders as needed (part numbers, quantities, ship-to information, order corrections, etc.)

·        Provide estimating and pricing support to the Sales team, including:

o  Vendor pricing updates and material cost comparisons

o  Tracking customer quotes and special pricing

o  Maintaining current labor pricing matrices

·        Maintain a strong customer interface by supporting:

o  Filter quote requests and general inquiries

o  Order acknowledgements, status updates, ship dates, and tracking numbers

o  Deposit tracking, progress invoicing, and payment confirmations

·        Coordinate with the Warehouse Manager on freight quoting, incoming deliveries, and inventory availability

·        Review customer purchase orders for compliance and support contract documentation needs in partnership with Legal

·        Source, create, submit, and track technical documentation deliverables, including product data, drawings, samples, test reports, certifications, LEED documentation, warranties, and closeout materials

·        Assist Accounts Receivable with invoicing milestones, deposits, progress billings, retainage invoices, and aged receivables support

·        Maintain key operational and sales reporting, including:

o  Monthly bookings forecasts

o  PO Book vs. ERP discrepancy analysis

o  Monitoring aged opportunities and open order queues

o  Customer-specific shipping and requirement matrices

·        Support ERP management and system accuracy, including:

o  New customer and vendor setup

o  Credit reference review and terms recommendations

o  Item ID creation and part number validation

o  Batch invoicing, job closeout, cancellations, and change order coordination

·        Ensure adherence to standardized processes, documentation requirements, and company policies

·        Provide general administrative and office support, including facility coordination, supply ordering, and mail processing

·         Other duties as assigned

What you need: Minimum Qualifications

• High school diploma or equivalent required.

·        2+ years of experience in sales support, order management, project coordination, or a related administrative operations role

·        Demonstrated ability to manage high-volume transactional order processing with strong attention to detail and accuracy

·        Proficiency in using ERP systems for order entry, invoicing, and purchasing

·        Strong working knowledge of Microsoft Office Suite, especially Excel, Outlook, and document management tools

·        Experience coordinating with customers, vendors, and internal teams to track orders, resolve issues, and meet delivery deadlines

·        Ability to handle technical documentation and compliance-related deliverables such as submittals, certifications, warranties, and project closeout materials

·        Excellent organizational, time management, and follow-through skills in a fast-paced, deadline-driven environment

·        Strong written and verbal communication skills with a customer-service mindset

·        Ability to work independently while collaborating across departments

Reports to: Director of Sales

Status: Full-Time, onsite

Job Class: Exempt

We are proud to be 100% employee-owned (ESOP) and committed to investing in our people. Our team members enjoy an extensive benefits package, including:

• Annual contribution into ESOP account
• 100% employer-paid healthcare premiums
• Biannual bonus opportunities
• Paid time off, holidays, and leaves
• 401(k) retirement plan
• And more!

Ketchum & Walton is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need—regardless of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected status under applicable law.

Please note: We are not engaging with recruiting agencies for this position and will not respond to agency inquiries.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Warren Averett Recruiting is assisting a client in the Virginia Beach area with the search for a Controller to oversee day‑to‑day accounting operations and support financial leadership. This is a hands‑on role for someone who enjoys managing cash flow, maintaining accurate financial records, and working closely with executive leadership to ensure timely and accurate financial reporting.

The Controller will be responsible for daily accounting activity, weekly processing, and monthly close, with direct involvement in accounts payable, accounts receivable, banking, and reconciliations.

Key Responsibilities

Daily Responsibilities

• Monitor bank balances and transfer funds between accounts to maintain appropriate balances
• Post account activity not already recorded, including increases and decreases
• Maintain Positive Pay for checking and payroll accounts
• Process accounts payable items not handled by other associates (subcontractors, advertising, licenses, ACH payments, credit cards, etc.)
• Compile customer allowances and refunds; prepare weekly refund processing
• Manage daily email correspondence related to payments, invoices, customer refunds, and sales order or serial number requests

Weekly Responsibilities

• Review accounts payable and submit for CEO approval
• Print and mail checks, including customer refunds, and process credit card refunds
• Prepare subcontractor weekly pay reports, submit for approval, and process ACH payments
• Run reports, review, and post accounts receivable related to completed delivery tickets

Monthly Responsibilities

• Record and reconcile corporate credit card (AMX) transactions and process payment
• Perform bank reconciliations for payroll, savings, money market, and other accounts
• Complete month‑end close procedures and clean financial reports
• Review payroll bi‑weekly prior to submission; prepare and post payroll journal entries
• Order office and janitorial supplies as needed

Qualifications

• Bachelor’s degree in Accounting or Finance preferred
• Proven experience in a Controller, Accounting Manager, or Senior Accountant role
• Strong knowledge of AP, AR, bank reconciliations, and month‑end close
• Experience with cash management, ACH payments, and Positive Pay
• Comfortable working in a hands‑on, detail‑oriented environment
• Strong organizational and communication skills
• Ability to work independently and partner closely with executive leadership

Warren Averett is an equal opportunity employer. We hire, promote and make all other employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, citizenship, genetic information, military service, disability, age, or any other unlawful basis.

At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also \"Great Place to Work-Certified\". There are brilliant career paths awaiting you rewarding opportunities to impact the lives of others and inspire love. Join us!

Jared Jewelers is now hiring seasonal, part-time, and full-time team members!

Do you thrive on building personal relationships that will last a lifetime? Join our team today to help our customers celebrate life and express love!

Your role at Jared Jewelers:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

Engage customers in conversation to understand their needs and desires

Ability to present merchandise and share detailed information regarding features and benefits of products

Provide information regarding extended service plans and financing options

Meet individual and team sales goals

We think you'd be great for this role if you have:

A desire to help our customers celebrate the special moments in their lives

Strong customer service, sales, retail and/or jewelry experience

Flexible availability to work during \"peak\" retail hours such as nights, weekends, and holidays

A positive, customer -focused approach in delivering an exceptional customer experience

Strong communication and relational skills

We put our People First by offering the following benefits:

Base pay plus commission on sales

Medical, dental, vision and prescription insurance (full-time team members)

401(k)

Paid Time Off (full-time and part-time team members)

Paid holidays (full-time team members)

Tuition reimbursement, including DCA courses based on position

Training Associate Training System, Management Training System, District Manager in Training, career development and more

Merchandise discounts

Incentive trips and contests

Jared Jewelers is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

Meet and exceed store and personal sales goals and standards of performance

Assist in training and developing a successful sales team

Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices

Perform all opening and closing duties according to company policy

Supervise and manage all aspects of daily store operations in store management's absence

Supervise and manage all aspects of Loss Prevention practices in store management's absence

Effectively communicate all store needs to store management

Complete bank deposits

Complete all assigned tasks and responsibilities promptly

Complete all required training

Provide a fun, full service experience to all customers

Resolve customer issues effectively

Understand the Journeys culture and demonstrate it to the team

Prior retail sales experience preferred

Ability to multi-task in a fast-paced environment

Excellent interpersonal and customer service skills

Desire to succeed in fast-paced retail environment

Willingness to learn

Completion of all training programs leading up to Sales Lead position or equivalent training

Ability to work night and weekend shifts

Ability to climb, reach, bend, and lift up to 50 pounds

Stand for long periods of time

Must be at least 18 years of age*

*Age requirements for part-time employment may vary based on state

Check out the following website for more information on all our awesome benefits: *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467.

We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. As a Server, you will play a crucial role in providing exceptional guest services, ensuring that each dining experience is memorable. You will be responsible for taking orders, serving food and beverages, and maintaining a welcoming atmosphere for our guests. If you have a passion for food service and enjoy working in a collaborative environment, we would love to hear from you.

Responsibilities

• Greet and seat guests promptly with a friendly demeanor.
• Present menus and provide detailed information about food and beverage offerings.
• Take accurate orders and relay them to the kitchen staff efficiently.
• Serve food and drinks in a timely manner while ensuring presentation standards are met.
• Upsell menu items to enhance guest experience and increase sales.
• Monitor guest satisfaction throughout their dining experience and address any concerns promptly.
• Maintain cleanliness of the dining area, including tables, chairs, and service stations.
• Handle cash transactions accurately and manage payments effectively.
• Collaborate with kitchen staff to ensure smooth service during peak hours.

Skills

• Strong guest services skills with the ability to create a welcoming environment.
• Excellent time management skills to handle multiple tables efficiently.
• Upselling techniques to enhance guest experience and boost sales.
• Previous experience in food service or restaurant environments preferred.
• Knowledge of food handling practices to ensure safety and compliance.
• Basic math skills for processing payments accurately.
• Experience in fine dining settings is a plus.
• Ability to perform food preparation tasks as needed.

Join our team as a Server where your passion for hospitality will shine! We look forward to welcoming individuals who thrive in a vibrant atmosphere dedicated to exceptional guest experiences.

Job Type: Part- time

Lunch shift hours are 10am-3pm (approximate)

Dinner shift hours are 345pm-close (9pm)

Servers need to be available for at least 4 lunches a week including Saturday and Sunday. 

Required qualifications:

• Legally authorized to work in the United States
• 16 years or older

About the Company

Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.

About the Role

We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.

Responsibilities

• Order Management & Fulfillment
• Accurately enter, manage, and monitor customer orders in SAP.
• Coordinate production schedules, inventory levels, and delivery timelines.
• Expedite orders and coordinate air freight/import shipments when required.
• Track lost or damaged shipments and manage return logistics.
• Maintain open order and inventory forecast reports (P2D).
• Proactively communicate order updates, delays, and changes to customers.
• Pricing & Profitability Management
• Approve and analyze pricing requests within established guidelines.
• Evaluate margin impact using cost-of-goods data.
• Generate material numbers to determine cost structures.
• Prepare and maintain Competitive Pricing Reports (CPRs).
• Support special pricing arrangements and volume-based agreements.
• Provide historical cost and margin analysis to Territory Sales Managers.
• Customer & Account Management
• Serve as primary contact for customer and distributor inquiries.
• Oversee new account applications and evaluate credit worthiness.
• Maintain SAP account records and documentation.
• Resolve service issues, complaints, returns, and disputes.
• Provide invoices, delivery notes, and pricing documentation upon request.
• Inventory & Financial Support
• Monitor consignment and ABR inventory accounts.
• Prepare inventory count sheets and reconcile discrepancies.
• Support Accounts Receivable with past-due balances and disputes.
• Upload invoices to customer portals and assist with reconciliation requests.
• Sales & Operational Support
• Support Territory Sales Managers with profitability analysis and reporting.
• Prepare open order and sales activity reports.
• Coordinate international shipments and proforma invoices.
• Assist Customer Service with escalated issue resolution.

Qualifications

• Associate degree in Business, Marketing, or related field
• 2+ years of experience in Customer Service, Sales Support, or Inside Sales
• Proficiency in Microsoft Office (Excel, Word)
• D365 CRM experience
• Strong analytical and communication skills
• Authorized to work in the United States

Required Skills

• Customer Service Excellence: Responsive, solution-oriented, and professional
• Pricing & Margin Analysis: Understands cost drivers and profitability impact
• ERP & CRM Proficiency: Strong working knowledge of SAP and D365
• Supply Chain Coordination: Aligns production, logistics, and customer demand
• Financial Acumen: Cost awareness and margin sensitivity
• Organizational Agility: Manages multiple priorities under deadlines
• Attention to Detail: Ensures accuracy in orders, pricing, and documentation
• Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations

Preferred Skills

• Bachelor’s degree
• 3–5 years of experience in Sales Operations or Internal Sales
• SAP experience
• Experience in coated abrasives or industrial distribution
• Familiarity with pricing models and margin analysis

Pay range and compensation package

Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.

Equal Opportunity Statement

What Success Looks Like (First 12 Months)

• Orders are entered accurately with minimal rework or corrections
• Pricing approvals align with margin targets and company guidelines
• Customers receive proactive communication and timely resolution of issues
• Inventory and consignment accounts remain accurate and reconciled
• Territory Sales Managers receive reliable profitability and sales reporting
• Reduced disputes, improved on-time delivery, and strengthened customer relationships
• Consistent execution that protects both service standards and profitability