Sales Jobs in Patrick Afb Florida
28 positions found
The Intel & Cyber Sector of L3Harris Technologies Space and Mission Systems segment has an opening for a Program Financial Analyst to join our Strategic Missions Division in Palm Bay, FL.
This analyst will work in a fast-paced environment with high expectations, significantly diverse assignments, in a collaborative team setting, and will support mainly large cost-plus programs Essential Functions: Support complex programs consisting of cost plus and fixed price work.
Completing Sales, Profit and Cash forecasting and analysis.
EVMS and financial reporting.
Working with multiple contract types.
Providing financial analysis for audits and other financial activities.
Knowing L3Harris policies and procedures Onsite support in Palm Bay, FL is required Qualifications: Bachelor’s Degree and a minimum of 6 years of prior finance experience OR Graduate Degree with 4 years of prior finance experience.
In lieu of a degree, minimum of 10 years of prior related experience.
Active TS/SCI clearance is required.
Preferred Additional Skills: 5 Years Experience with EVM, financial performance reporting, internal/customer reporting Strong interpersonal and leadership skill set, including the capability to interface and present with internal and external customers and form strong business partnerships with key program leaders.
Self-motivated and strong interpersonal skills, including the ability to work with people of all levels within the organization.
Self-starter with ability to proactively solve complex problems and issues in a timely manner with limited supervision.
Ability to operate effectively in a dynamic environment.
Good organizational skills and be capable of prioritizing and executing multiple tasks in a fast-paced environment Proficiency with Microsoft Excel, Word and PowerPoint.
Experience with PeopleSoft, Cobra and Hyperion.
LI-FS1 L3Harris Technologies is proud to be an Equal Opportunity Employer.
L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
General Summary
This position is responsible for providing support to the Purchasing Team relating to purchase order accuracy and issue resolution
Essential Job Functions
- Verify pricing, quantity, item description, color and sheen on order confirmations, purchase orders and sales order with great attention to detail.
- Update orders in software to include request dates, promise dates, pricing and order status.
- Interface with other departmental team members to solve problems that cross departments.
- Perform extensive and accurate data entry using Excel and ERP software (JD Edwards).
- Provide support to and receive project assignments from Purchasing Team.
- Other administrative and clerical duties as assigned.
Knowledge, Skills, and Abilities
- Proficiency in Microsoft Office Suite, Oracle, JD Edwards, and/or PeopleSoft a plus.
- Effective communicator, able to interface with business partners, suppliers and across departments.
- Strong analytical and problem-solving skills, with demonstrated ability to provide creative solutions to real-time challenges.
- Strong general math skills able to calculate measurements and conversions.
- Ability to multi-task.
Education and Experience
- High school diploma or equivalent required.
- 1+ years of practical accounting, purchasing, and/or inventory experience.
- Associate’s degree preferred.
Other Requirements
- This is largely a sedentary role where the day is spent in front of a computer.
- The employee is also required to stand, walk, sit, and reach with hands and arms.
- The employee is required to make phone calls and communicate via email.
Any offer of employment is contingent upon pre-employment drug screen and criminal background check.
This job description is intended to provide an overview of the work to be performed and the qualifications for success and cannot be construed as an employment contract. Any statements made in this job description are subject to change at the discretion of Italian Terrazzo & Tile Co. of Brevard, LLC.
Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer and makes employment decisions without regard to race, color, sex, national origin, age, religion, physical or mental disability, military status, or any other protected class.
NOW HIRING: Field Operations Manager | $100,000–$125,000+ Earning Potential Climate Experts — Melbourne, FL | Locally Owned & Growing Fast
Are you an experienced trades leader ready to run a multi-department operation and be rewarded for results? Climate Experts is looking for a Field Operations Manager to lead our HVAC, Plumbing, and Electrical teams — and we pay top dollar for the right person.
$70,000–$80,000 base salary (based on experience) Monthly performance bonuses — total earning potential $100,000–$125,000+ Take-home company vehicle Full benefits: Health, Dental & Vision 401(k) retirement plan Locally owned — you'll have a real voice here
ABOUT CLIMATE EXPERTS
Climate Experts is a fast-growing, family-owned home services company serving Brevard County and surrounding areas. We deliver a world-class customer experience in HVAC, plumbing, and electrical services. As we continue to expand, we need a driven leader to take ownership of our field operations and help us scale to the next level.
THE ROLE
This is a high-impact position for an experienced trades professional ready to lead at the highest level. You'll oversee our HVAC Sales & Install, Plumbing Service & Install, and Electrical Service & Install departments — managing technicians, installers, project managers, and apprentices across all three trades. You are the key driver of field performance, quality, and culture.
WHAT YOU'LL OWN
HVAC Sales
- Lead and coach Project Managers to drive close rates and hit sales targets
- Review all estimates and build sheets for accuracy before equipment is ordered
- Maintain gross profit margins and hold the team to quality standards
Plumbing — Service & Install
- Manage plumbing technicians across service and installation
- Monitor close rates, callbacks, and ensure repair options are presented on every call
- Set up install crews and manage installation checklists
- Drive team performance through ride-alongs, coaching, and accountability
Electrical — Service & Install
- Oversee electrical service and installation teams
- Ensure technicians are running calls properly and representing the company at a high standard
- Coordinate with dispatch to get the right tech on the right job
Team Leadership & Development
- Run daily huddles and set the tone for the day
- Conduct weekly training sessions and bi-weekly 1-on-1s with direct reports
- Build and manage performance reviews, 90-day evaluations, and career progression plans
- Coach techs and installers in real-time through ride-alongs and job visits
- Manage apprentice training programs including EPA and NATE certification prep
WHAT WE OFFER
- $70,000–$80,000 base salary (based on experience)
- Monthly performance bonus — total comp $100,000–$125,000+ for the right performer
- Take-home company vehicle or gas card
- Health, Dental & Vision insurance
- 401(k) retirement plan
- Paid time off
- Company expense card
- Nexstar coaching and leadership development investment
- A culture built on accountability, growth, and doing right by the customer
WHAT WE'RE LOOKING FOR
- 5+ years of management experience in trades, sales, or field operations
- Proven track record leading teams in a field services environment
- Service Titan experience is a strong plus
- Exceptional communication, coaching, and leadership skills
- Valid driver's license with a clean driving record
- Local to Brevard or Indian River County
- Someone who takes ownership, holds standards high, and leads by example
SCHEDULE
Monday–Friday, 7:00 AM–4:00 PM in office/field Phone availability weekdays 4:00–9:00 PM and on weekends for field team support
If you are the kind of leader who thrives on results, loves developing people, and wants to be rewarded for what you build — we want to hear from you.
- Apply now or send your resume to:
Orlando | Tampa | West Palm Beach
PRC | Property Renovations & Construction is expanding across Florida.
Based in Brevard County, PRC is a trusted provider of high-quality commercial and residential renovations, specializing in roofing, windows, and doors. With expert licensing (LIC# CGC1512780 | CCC1329801), we deliver reliable, long-lasting solutions while upholding the highest industry standards.
As we grow into Orlando, Tampa, and West Palm Beach, we’re seeking driven Sales Specialists to help establish and expand our presence in these markets.
This is a full-time, on-site Sales Specialist role located in:
• Orlando, FL
• Tampa, FL
• West Palm Beach, FL
You will be responsible for:
• Identifying and engaging new commercial clients
• Building strong relationships with property managers, developers, and HOA's
• Conducting professional sales presentations
• Assisting clients in selecting roofing, window, and door solutions
• Achieving and exceeding sales targets
• Contributing to market expansion and brand growth
- 2+ years of sales experience (construction, roofing, windows and doors)
- Strong communication and customer service skills
- Self-motivated with a results-driven mindset
- Ability to work independently and manage territory
- Reliable transportation required
- High school diploma or equivalent
• Base + Uncapped Commission
• Performance incentives
• Growth into leadership as markets expand
• Strong operational and licensing support
• Opportunity to build your territory
If you have connections in your local market and want to grow with a licensed, established construction company expanding across Florida — we want to connect.
Apply on LinkedIn or send your resume to:
If you’re ready for a new challenge with high earning potential and career growth, Apply Today! Job Responsibilities: Complete extensive training regarding the product line (Chrysler, Jeep, Dodge & Ram) Maintain strong knowledge base of all new vehicle makes and models Interact and consult with customers to guide them through their vehicle purchase Create the best vehicle-buying experience to make lifelong customers Test drive vehicles to demonstrate automotive features Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork Support on-line customers through eSales office Follow up with existing and potential customers to generate leads and close sales Job Requirements: The ideal candidate has a general sales background of some sort (electronics, appliances, etc.) or a hard working professional looking to make a career change Automotive sales experience is preferred, but not necessary for this role Quality customer service skills Outgoing personality with expertise at developing relationships (i.e., a “people person") Persuasive and able to overcome customer objections during the sales process High personal achievement standards Basic MS Office knowledge; computer software and internet proficiency Excellent verbal/written communication and presentation skills Professional Appearance What you can expect: Industry competitive compensation, commissions, bonuses & benefits A positive, professional work environment with the best training in the industry Sales training and support that will provide you with the skills you need to be a top earner! A revamped and exciting product line that makes it easy to sell! Join the winning automotive sales team at Gator Chrysler Dodge Jeep! Apply Now!
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Remote working/work at home options are available for this role.
Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
- Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
- Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
- Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
- Build a residual income stream that grows month after month — every account you sign keeps paying you
- Become a trusted advisor to your clients — delivering value, savings, and partnership
What You'll Get
- Uncapped Commission Structure — earn what you're worth
- Lifetime Residuals — ongoing passive income on every account
- $15,000+ Fast-Start Bonus potential in your first 90 days
- Daily Qualified Leads so you can focus on closing, not chasing
- Exclusive Fintech Tools & CRM — built to help you win faster
- 45X Portfolio Buyout Option — turn your book into real equity
- Comprehensive Training, Mentorship & Closer Support
- 3-6 preset appointments each day!
What We're Looking For
- Proven B2B or outside sales track record (merchant services or fintech experience preferred)
- A fearless hunter mentality — you love prospecting and closing deals
- A "CLOSER" - Hybrid role with appointments that need to be closed!
- Entrepreneurial spirit with discipline and self-motivation
- Confident communicator who builds instant trust with business owners
- A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Outside sales: 2 years (Preferred)
- Direct sales: 1 year (Preferred)
- Sales: 4 years (Required)
- B2B sales: 2 years (Required)
Ability to Commute:
- Arizona (Required)
Work Location: Remote
Westgate Cocoa Beach Resort allows you the amazing opportunity to enjoy the Florida sunshine, ocean breezes and spectacular oceanfront views in world-famous Cocoa Beach, while assisting guests who arrive to enjoy our spacious suites, along with easy access to white-sand beaches and area attractions such as the Cocoa Beach Pier and Port Canaveral. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Assist food and beverage outlet manager with the entire operation and financial aspect of the restaurant by performing the following duties personally or through subordinate supervisors.
As a Food and Beverage Supervisor, you will:
- Assist F&B outlet management team in assuring high guest satisfaction.
- Create a festive atmosphere for guests to enjoy when dining in the restaurant
- Increase sales over prior years and decrease amount of service complaints
- Responsible for team member training programs
- Responsible for scheduling of all service related employees
- Enforces team members, company and department grooming policies
- Participate in company monthly Goals & Measurements Program
- Other duties may be assigned.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.
- Follow instructions without close supervision.
- Have one year of supervisory experience in a fast-paced restaurant environment.
- Occasional carrying and lifting of items up to 50 pounds.
- Must be able to work weekends and holidays as needed.
- Must have a year of experience as a supervisor.
- Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
- Required to pass a background check, drug test, and prove eligibility to work in the United States.
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Waterworks Outside Sales Representative - Orlando, Melbourne, Palm Coast, Daytona
Calling on Municipalities
Our client is a waterworks and utility products distributor, and they are hiring an Outside Sales Representative to support branches in the Central and East Coast area of Florida. This role offers autonomy, customer interaction, and the opportunity to grow a territory with strong corporate support.
They supply underground water, sewer, and storm utility products, but we’re also interested in people who have sold similar heavy industrial products to the same types of MUNICIPAL customers.
Experienced Industry Professionals needed
Is This You?
Have you sold into municipalities, utilities, or industrial contractors?
Do you enjoy being in the field 4–5 days a week, building relationships face-to-face?
Do you know how to grow a territory and convert your customer relationships into consistent revenue?
Are you motivated by ownership, results, and customer satisfaction rather than micromanagement?
If so, this role may be a great fit.
What You’ll Do
- Build and manage a territory across the southern Kentucky
- Meet with customers: contractors, utilities, municipalities
- Develop relationships and identify new opportunities
- Educate customers on products and solutions
- Work closely with the branch team to ensure excellent service
- Grow sales with a mix of new business and existing accounts
What You Bring
- Experience selling into industrial, construction, or municipal markets
- Strong communication and relationship-building skills
- Desire to be out in front of customers - not behind a desk
- Valid driver’s license and ability to travel locally
- High energy, competitive drive, and a customer-first mindset
Experience in waterworks, pipe, valves, fittings, storm drainage, or utility supply is helpful, but not required - we are open to people from adjacent industries if the customer base is similar.
Why This Role
- Local territory with room to grow
- Work with a respected organization in a critical infrastructure sector
- Strong base compensation + commissions and incentives for growth
- Full benefits and career advancement
- Company Truck or Car Allowance
This is a great opportunity for someone who enjoys relationships, autonomy, and impact.
If you’re curious and would like to learn more, please reach out with an updated resume for a confidential conversation.
As a Customer Service Parts Consultant in Melbourne, FL (Onsite), you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing Provide online customers with a professional sales experience that positively influences the customers purchasing decision.
The primary customer contact channel is phone.
The Ecommerce Parts Sales Consultant will provide assistance with completing pre- and post-purchase support, purchase transactions, document customer interactions, locate requested information, and provide navigational assistance.
The Ecommerce Parts Sales Consultants have a high level of problem-solving skills focusing on meeting customer needs through assumptive sales strategies and providing incentive(s) to customers to increase customer purchases.
During a Typical Day, You’ll Receive inbound phone calls and emails through the Ecommerce Portal Effectively utilize multiple systems in providing prompt, courteous, and accurate information Resolve complex interactions using the appropriate escalation process Use appropriate resources find solutions for basic to intermediate level issues; consulting with the SME or Team Lead, as necessary to resolve concerns Follow up with the customer when needed utilizing phone and/or email Participate in daily information exchanges to remain knowledgeable of process and procedures Ability to support and advocate for consumer sales and product inquiries Assists in formulation of problem-solving techniques for newly discovered issues Maintain exceptional product knowledge as it relates to program support Handle additional projects and assignments as directed Additional duties as assigned What You Bring to the Role Minimum high school diploma required Some college or vocational training preferred Strong problem-solving, troubleshooting experience Sales Experience, required Automotive Background, preferred Parts/Service Advisor Experience, preferred What You Can Expect Start Date February 16, 2026 Pay rate of $15 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role Hours of Operation Monday to Friday 8:30am to 7 pm and Saturday 8 am to 5 pm EST About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
This is not a job, it's a lifestyle.
As an Inside Sales Rep, you'll work directly with America's self-employed small business owners and individuals to help them access an array of innovative and affordable benefit solutions.
As demand for our products continue to increase, you will advise clients on a portfolio of benefits designed for their unique situation.
You will also provide trusted guidance to help them find the solutions that best fits their individual needs.
Skills Required Strong communication and interpersonal skills.
Must be coachable.
Good CRM proficiency and capability of effectively handling web demos, executing full sales presentations during sales process.
Ability to work in a fast-paced and highly growing business! Customer focused approach and ability to learn and adapt to needs and changes quickly! Local Candidates Only The position we are looking to fill is not for just anyone.
We are looking for someone special.
It is not a 9
- 5 job where you get paid just to walk in the door and breathe.
We are looking for that special person who wants to earn an income equal to the effort, time and energy they put in.
Career Benefits Industry leading Compensation (Most Attractive Incentive and Reward Programs) Performance bonuses 1st year income level potential $75,000 to 125k+ Ownership Program in the company Free Company Generated Leads About USHA
- Over 50 Awards For Business Excellence in Just 9 Years!!! Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement...
because nowhere else in America will you find a company that is more committed to your success than USHA.
You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services.
As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs and budget...
in one seamless package.
We provide service that is fast, fair, and caring.
Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.
Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA.
For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.
Inside Sales Rep position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Support Customer Service Real Estate and Auto Sales Pharm Sales Retail Educators Graduates Agent Financial Services Assistant Leasing Accountant Coordinator Representative Transitioning Military Personnel Business Graduates Leasing and Loan Services
As an Automotive Customer Service Representative working on-site in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Automotive Customer Service Representative provides online customers with a professional sales experience that positively influences the customer's purchasing decision.
The primary customer contact channels are phone, email, and chat.
In this role, you will assist with completing pre- and post-purchase support, purchase transactions, documenting customer interactions, locating requested information, and providing navigational assistance.
The ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentives to customers to increase purchases.
During a Typical Day, You'll Receive inbound phone calls, emails, and chats through our Automotive E-commerce Portal Effectively utilize multiple systems in providing prompt, courteous, and accurate information Resolve complex interactions using the appropriate escalation process Use appropriate resources to find solutions for basic to intermediate-level issues; consulting with the SME or Team Lead, as necessary, to resolve concerns Follow up with the customer when needed, utilizing phone and/or email Participate in daily information exchanges to remain knowledgeable of processes and procedures Support and advocate for consumer sales and product inquiries Assist in the formulation of problem-solving techniques for newly discovered issues Maintain exceptional product knowledge as it relates to program support Handle additional projects and assignments as directed Perform additional duties as assigned What You Bring to the Role High school diploma (required); some college or vocational training preferred Strong problem-solving and troubleshooting experience Sales Experience (required) An automotive background is preferred Parts/Service Advisor experience is preferred Solid typing skills (30 WPM with 80%) and experience using CRM software Must be fluent in English (written and verbal) Exceptional communication skills Ability to document reference materials Strong computer and Internet skills Strong Customer Service skills Ability to navigate for customers who are having difficulty locating parts Ability to advise and educate customers in a way they can understand Possess patience when locating parts or catalog items for non-technical customers Ability to learn quickly and eagerness to learn new problem-solving techniques Highly organized, detail-oriented, and able to thrive in a fast-paced, changing environment Ability to work with minimum supervision, multi-task, problem-solve, and prioritize Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals Successful completion of our written skills assessment is required What You Can Expect Starting pay rate of $15.00 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-winning Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork
- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions Respect
- a team that is accountable, dependable, and gives you their full attention Proactive
- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing, diverse, and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite
As a Customer Experience Specialist in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services.
This will be accomplished by creating relationships based on understanding the customer's needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis.
In this role, the CXS is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty.
During a Typical Day, You'll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience.
This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services • Act as a resource of all product knowledge and service support • Schedule activities as required for special events • Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner • Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction • Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs • Be responsible for handling emails and chats • Exhibit strong follow up and organizational skills, in both verbal and written communication • Be responsible for resolving customer issues using all available resources, including Dealers (i.e.
service personnel, subject matter experts (SMEs), leadership, and field service engineers).
• Return all email and voice mail messages promptly and follow up with customers and dealers as committed • Be responsible for documenting customer inquiries and concerns • Use applicable customer satisfaction tools to resolve customer issues.
Tools include financial assistance, service plans, payments, and maintenance plans • Participate in business-related marketing and sales projects • Meet specified goals as set forth by management • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth • Work as a team player
- assist other team members when in need of support What You Bring to the Role • High school diploma required; Associate or bachelor's degree is a plus • A minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales • Experience in a luxury field (hospitality or brand product) is a plus • Knowledge of the automotive industry is a plus • Strong verbal and written communication skills • Strong customer service, interpersonal, and relationship-building skills • Excellent English language (oral and written), with grammatical knowledge and etiquette • Typing skills (minimum of 30 words per minute) What You Can Expect • Starting pay rate of $18.34 per hour • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions.
Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence.
About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them every day.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork
- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value in your contributions Respect
- a team that is accountable, dependable, and gives you their full attention Proactive
- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization Career Growth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
As a Concierge Sales Representative working onsite in Melbourne, FL, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The Concierge Sales Representative is the Subject Matter Expert (SME) for all pre-sales inquiries/questions regarding the automotive purchase of luxury vehicles.
The goal of a Concierge is to enhance the customer experience and increase our client's Brand Loyalty and Recognition by proactively promoting their luxury vehicles and services from pre-sales through purchase.
The Concierge Sales Representative will also provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with a dealer).
Throughout the sales process, support may include (but is not limited to) the following: troubleshooting technical difficulties in the eCommerce process; providing product comparisons or other sales/marketing information; answering questions related to retailer information; brochure fulfillment; test drive appointment scheduling; incentive certificate verification; vehicle information, and updating opt-out/privacy preferences (including, not limited to, subscription and marketing inquiries).
During a Typical Day, You'll Multi-channel communication with current or potential customers via chat, phone (inbound/outbound), email, and SMS to assist customers with inquiries related to luxury automotive products and/or services Explain services and special promotions to customers, including working with local retailers to support locating vehicles while adhering to all guidelines and regulations Document every customer interaction, including follow-up requirements and resolutions or outcomes Required to meet specified targets related to program metrics, as set by Operations Management Participate in projects, duties, and other tasks assigned by Operations Management and Supervisors Assist customers experiencing technical issues related to online vehicle build tools, and supporting questions regarding vehicle build, configuration, and pricing Provide feedback/recommendations to management concerning possible problems or areas of improvement Strive to achieve white-glove customer service with each consumer (white-glove is defined as providing or involving meticulous care, attention, or service so the consumer is instilled with knowledge from a competent professional thereby increasing the probability of a vehicle purchase) Provide customer support with various online tools, eCommerce process, subscription support and charging functionality queries Knowledge, understanding, and compliance with Percepta policies and procedures What You Bring to the Role A High School Diploma (required); an associate or bachelor's degree (preferred) Minimum 1 year demonstrated sales experience in luxury brands
- required 3-5 years' experience in contact center environment
- required Experience in automotive industry, hospitality and/or luxury environment preferred Experience with dealer operations preferred Previous exposure to highly professional office environments (medical, financial investments) a plus Strong Active Listening skills, accompanied with ability to deliver effective probing questions Excellent oral and written communication skills, including strong reading and comprehension skills, spelling and punctuations and proven email etiquette in a business environment Demonstrated interpersonal skills along with excellent written and oral communication skills including the capability to persuade Ability to work in a team fostered environment Genuine desire for interacting and building relationships Ability to prioritize and organize work Ability to adapt to a flexible schedule Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat, Microsoft Excel, and Word What You Can Expect Competitive salary Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role Must represent Percepta professionally with all internal/external departments, contacts, clients, and organizations Shift work, hours of Operation M-F 8PM-10PM (EST) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions Respect- a team that is accountable, dependable, and gives you their full attention Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Onsite
Salary: $20
- $24 per hour A bit about us: We are growing software company Why join us? great team culture stable company strong benefits great location in Melbourne Job Details Job Details: Our company is seeking a dynamic and detail-oriented Accounting Specialist to join our Accounting Services team.
This role is integral to our financial operations and requires a professional with a keen eye for detail, superior data entry skills, and a strong understanding of sales orders and system reconciliation.
The ideal candidate will have a minimum of 2 years of experience in a similar role and be comfortable working in a fast-paced, tech-driven environment.
Responsibilities: As an Accounting Specialist, your primary responsibilities will include: 1.
Processing and managing sales orders, ensuring all data is accurately recorded and maintained.
2.
Performing data entry tasks relating to customer information and financial transactions.
3.
Matching and reconciling systems to ensure accuracy and consistency across all financial data.
4.
Analyzing financial data and reports, identifying discrepancies, and providing solutions to rectify any issues.
5.
Assisting in the preparation of financial statements and reports.
6.
Working closely with the sales and customer service teams to ensure all financial aspects of sales orders are correctly managed.
7.
Participating in financial audits and implementing recommendations for improving financial procedures and systems.
8.
Providing consulting services to clients on accounting matters, offering expert advice and solutions to improve their financial management.
Qualifications: The ideal candidate for the Accounting Specialist position should possess the following qualifications: 1.
A Bachelor's degree in Accounting, Finance, or a related field.
2.
A minimum of 2 years of experience in an accounting role, preferably within the Tech Services industry.
3.
Strong data entry skills, with an emphasis on accuracy and attention to detail.
4.
Proficiency in using accounting software and other related systems.
5.
Experience in processing sales orders and managing customer data.
6.
Proven ability to match and reconcile complex financial systems.
7.
Excellent analytical skills, with the ability to identify discrepancies in financial data and propose effective solutions.
8.
Strong communication and interpersonal skills, with the ability to provide consulting services and interact effectively with clients and team members.
9.
A commitment to maintaining high standards of accuracy, timeliness, and professionalism.
If you are a detail-oriented professional with a passion for numbers and a knack for accuracy, we would love to hear from you.
Join our team and play a key role in driving our financial success while providing top-notch accounting services to our clients in the tech industry.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
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You can access our privacy policy here: /privacy-policy
As a Customer Service Representative (Bilingual Spanish) working on-site in Melbourne, Florida, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
What You'll Be Doing In this role, you will be responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources; responsible for learning and executing the complete call handling process.
During a Typical Day, You'll Process, answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved.
Provide professional, grammatically correct verbal responses to customer inquiries and concerns, and educate customers on our client's products and services.
Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns.
Understand the use of technology, scripts, and product knowledge.
Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner.
Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable.
Master desktop applications, such as Smartt Scripts, Siebel, Intranet, Documentum, Search engine, etc.
Ensure that all customer contacts are properly logged into Siebel, the CRC's contact system, to allow for an accurate historical view of customers' contacts with the CRC; Manage follow-up Log and audit documentation of customer files.
Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, customer issues.
Handle difficult customer issues and avoid escalation whenever possible, positively and professionally.
Liaise with various CRC departments, i.e., Research, etc.
Attend team meetings, pep sessions, focus groups, and training sessions as scheduled.
Work on activities and/or projects as requested by the Team Leader.
Identify and relay to the Team Leader areas for improvement within the inquiry and concern resolution processes.
Relay customer service problems to the Team Leader when necessary.
Support the operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.
Suggest marketing offers to customers during service calls.
Perform other duties as assigned.
What You Bring to the Role High school diploma or GED required.
Fluent in Spanish and English, both written and verbal One (1) year of customer service experience is preferred Experience in Customer Service and Sales is preferred What You Can Expect Pay rate of $17.00 per hour, inclusive of base pay of $15.00 per hour $2.00 per hour premium for the bilingual Spanish skill Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role You will be responsible for meeting expected customer service levels; supporting business performance goals of the Melbourne Customer Relationship Center by providing a full range of customer service; and answering regular customer inquiries and concerns via the telephone.
About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better
- We take ownership and leave every process, person, and place better than we found it.
Win together
- We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite
As a Customer Service Representative working on-site in Melbourne, Florida, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
What You'll Be Doing The Customer Relationship Center (CRC) Customer Service Representative is responsible for providing timely and professional customer service in response to inquiries and concerns by using available resources.
During a Typical Day, You'll Promptly process and answer, and/or resolve customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools, and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved.
Communicate professional, grammatically correct verbal responses to customer inquiries and concerns; educate the customer on client products and services.
Place outbound calls to customers and dealers (when necessary) to understand the needs of the customer and respond to customer inquiries and concerns.
Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient, professional manner.
Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable.
Master desktop applications, such as the client CRM, Intranet, Company Search engine, Warranty, and Policy Manuals, etc.
Ensure that all customer contacts are properly documented in the client's CRM, to allow for an accurate historical view of customers' contacts with the CRC; Manage follow-up Log and audit documentation of customer files.
Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, and customer issues.
Handle difficult customer issues and avoid escalation whenever possible, positively and professionally.
Liaise with various CRC departments, i.e., Research, etc.
Attend team meetings, pep sessions, focus groups, and training sessions as scheduled.
Work on activities and/or projects as requested by the Team Leader.
Identify and relay to the Team Leader areas for improvement within the inquiry and concern resolution processes.
Relay customer service problems to the Team Leader when necessary.
Support the operation through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction.
Suggest marketing offers to customers during service calls.
What You Bring to the Role A high school diploma or GED is required A minimum of one year of experience in customer service and/or sales is preferred Prior knowledge/experience in the automotive industry is a plus Strong written and oral communication skills with all levels of the organization Strong customer service, interpersonal, and relationship-building skills Strong multi-tasking skills Strong organizational, time management, planning, and problem-solving skills Strong team-building skills, self-sufficient, resourceful, and works well with minimal supervision The ability to demonstrate a high degree of professionalism Working knowledge of computers Experience with FMC360 or Customer Contact systems is an asset What You Can Expect Starting pay rate of $15.00 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Award-winning Employee Rewards Program (Perci Perks) Hours of Operation currently: 8:00 AM -11:00 PM Monday-Friday, Saturday 8:00 AM
- 8:00 PM.
An 8-hour shift would fall somewhere in between for a 40-hour workweek.
A Bit More About Your Role You will also be responsible for learning and executing all applicable call handling processes per the approved processes.
Additionally, you will be responsible for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full range of customer service, answering regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email).
Customer inquiries may include, but are not limited to, questions/concerns around the following: in-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquiries, owner account inquiries, and basic vehicle feature utilization inquiries and concerns.
Where appropriate, you will assist in facilitating customer/dealer communication while advocating on the customer's and the company's behalf.
You will continuously look for ways to add value to the customer experience and promote brand loyalty.
About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility
- We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self
- We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better
- We take ownership and leave every process, person, and place better than we found it.
Win together
- We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable
- We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-Onsite
