Sales Jobs in Needham Heights, MA

Company Description

European Watch Company is a highly regarded retail business specializing in fine watches, located in the heart of Boston, Massachusetts, at 137 Newbury Street. Known for its exceptional service and expertise, the company offers an extensive selection of luxury timepieces. European Watch Company takes pride in fostering a welcoming environment for clients and building lasting relationships. Staff members are committed to providing an unparalleled customer experience in a premium retail setting.

Role Description

This is a full-time, on-site Hostess role based in Boston, MA. The Hostess will be responsible for welcoming clients, managing reservations, and providing exceptional customer service throughout the customer’s visit. Key day-to-day tasks include greeting guests, ensuring a warm and professional atmosphere, assisting with inquiries, and coordinating with the sales team to ensure a seamless customer experience.

Qualifications

• Strong interpersonal and communication skills to effectively engage with clients and team members
• Exceptional customer service skills and a professional demeanor
• Excellent phone etiquette for client interactions
• Ability to work in a fast-paced, luxury retail environment
• Previous experience in a customer-facing role is beneficial

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Genedata, one of Danaher's 15+ operating companies, our work saves lives and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life.

The biopharmaceutical industry is undergoing a digitalization revolution, adopting data-driven R&D approaches to develop innovative therapies quicker. Genedata's market-leading enterprise software is fueling this revolution, enabling leading biopharma, biotech, and CRDMO companies worldwide to automate processes and leverage biopharma R&D data analytics so they can find breakthrough therapies faster. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

Learn about the Danaher Business System which makes everything possible.

We are looking for an Event Coordination Specialist for a full-time position located in Lexington, MA, to support our successful and expanding business during our next growth phase.

The role is centered around planning and coordination of our customer-facing activities such as conferences, symposia, and webinars. You will communicate across marketing, product management, business development and leadership teams to target, develop, organize, and coordinate such events.

The ideal candidate should showcase a demonstrated ability to foster connections across diverse organizations, and manage complex, matrixed projects and teams. Effective interpersonal and communication skills are essential for fostering collaboration, while simultaneously building strong internal and external relationships.

You will report to the Head of Customer Engagement, Marketing.

• Lead end-to-end planning and execution of events, with a particular focus in the US territory, ensuring alignment with Genedata's strategic goals and brand standards.
• Manage logistics, timelines, and stakeholder communications for large-scale conferences and virtual events, across multiple business units.
• Coordinate with the extended marketing team (brand, digital, etc.) to determine promotional material requirements for events aligned with show messaging.
• Work cross-functionally with the communication and messaging team to ensure the shows meet Genedata brand standards.
• Manage, track, and maintain marketing information, leads, and opportunities in the CRM database; maintain and update databases such as mailing lists, conference apps, and online components including registration forms, event web pages, and surveys.
• Maintain vendor relationships and negotiate contracts to optimize cost and service quality.
• Monitor industry trends and competitor activities to introduce innovative event formats and engagement strategies.

• 6+ years of experience with tradeshows, events, and hospitality event management.
• Experience with and knowledge of the On-Premise B2B or Life Sciences industry.
• Production and project management experience.
• Experience with supplier and vendor negotiation and management.
• Experience with budget tracking and expense reconciliation.
• Ability to work independently, and to adapt nimbly to complex and fast-evolving situations.
• Strong time management skills and ability to manage concurrent tasks efficiently; first-class organizational skills.
• Proficiency in Salesforce, Pardot, and sales enablement tools (e.g., Zuant, Hubspot).
• Must be legally authorized to work for any employer in the U.S.

This position requires occasional travel within North America and will require annual travel internationally.

The salary range for this role is $80,000 to $100,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

Each employee is encouraged to contribute to the operations and evolution of the company. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success. As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.

Genedata, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-2 or .

We are seeking a dynamic Associate Business Developer to join our Americas Institutional Group (AIG) within the Client Platform Institutional Sales team focusing on the institutional market and investment consultants. The opportunity set will include Corporate and Public Pensions, Endowments & Foundations, and Hospital systems. The Associate Business Development Manager will be based out of our Boston or New York office and will identify institutional opportunities across the eastern seaboard.

Responsibilities

The Associate Business Development Manager will conduct thorough market research to identify new business opportunities and understand market trends, developing and maintaining deep relationships with new and existing clients and consultants, ensuring the highest levels of client service. The ideal candidate will develop and implement business development strategies tailored to the institutional marketplace, aligning with Wellington's strategies and priority products. The candidate will be highly proactive, creative, entrepreneurial, team oriented, and collaborative. They will work in partnership with Business Development Managers to grow and defend the business in these regions. This role will also work in close partnership with internal Relationship Management, Consultant Relations, Product Management and Investment teams to drive exceptional growth.

Essential Skills

The following skills are required for the role:

Passion for Sales and Investments The ideal candidate should have a minimum of 5-10 years of experience within the investment industry and will possess a deep understanding of the investment landscape in the Americas Institutional market. They will demonstrate a strong track record in sales across alternatives, equity, and fixed income products. This role requires a strategic thinker with a passion for building and nurturing client relationships, driving business growth, and delivering exceptional service to institutional clients.

Highly Collaborative-This role requires a great deal of teamwork and collaboration across Wellington. The successful candidate will enjoy being an individual contributor within a highly collaborative team and embrace the benefits of overlapping lines of idea generation. The ideal candidate will build strong, trusting relationships with clients, prospects and consultants, and industry contacts as well as internal colleagues and recognize the benefits of diverse perspectives.

Exhibits a Growth Mindset-The flexibility and openness to continue learning, evolving and growing is required. The successful candidate will take a creative approach to think about innovation and the future of the Americas Institutional business.

Other Qualifications

A successful candidate will also have the following qualifications:

• Proven aptitude for sales, paired with strong analytical skills and a strategic mindset, enabling effective execution of both analyst and business development manager capacities.
• Willingness to travel within the US.
• Strong interpersonal skills and experience in a collaborative, team-based, results-oriented environment.
• Independence of thought, intellectual curiosity, and entrepreneurial nature.
• Strong work ethic and attention to detail; strategic and tactical thinker with solid organizational skills.
• Ability to communicate (verbally and in writing) clearly with conviction and contribute to an open dialogue, comfortable presenting.
• Possess maturity, polish, and personal presence.
• CFA/CAIA or advanced degree is strongly preferred.

Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.

As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law.

If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at .

At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:

USD 80,000 - 150,000

This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.

Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time).

We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.

Senior Account Executive – Cybersecurity Solutions

(SIEM / Security Analytics / CTI)

Minimum of 3 years full life cycle solution selling in SaaS, cybersecurity applications, XDR sales, or similar experience with enterprise customers is required

Remote

Candidates residing in Boston MA

Base $140k - $170k Double OTE

About the Company:

The company is a leading provider of innovative cybersecurity solutions, specializing in AI-powered security operations platforms that modernize and enhance security team capabilities. Their platform integrates SIEM, XDR, Threat Intelligence, and automation tools to deliver rapid, actionable insights while reducing operational costs. They are committed to helping organizations improve their security posture, increase productivity, and stay ahead of emerging cyber threats in a dynamic industry.

Role Overview:

The Senior Account Executive is responsible for driving full lifecycle sales and developing strategic enterprise accounts within designated regions. Their primary focus is on expanding the company's customer base by selling advanced SIEM, Security Analytics, and Threat Intelligence solutions to enterprise clients. Their expertise and proactive approach will be instrumental in achieving revenue growth and strengthening the company's market position.

Key Responsibilities:

• Manage the entire sales cycle from prospecting to closing, targeting enterprise-level clients.
• Develop tailored account strategies to uncover growth opportunities, upselling, and cross-selling.
• Establish and nurture relationships with key stakeholders across all organizational levels, including C-suite executives, security analysts, and technical decision-makers.
• Collaborate with internal teams—product, marketing, and support—to ensure customer success and effective solution deployment.
• Deliver compelling product demos, technical presentations, and proposals aligned with client needs.
• Maintain accurate sales records and pipeline updates within CRM systems such as Salesforce.
• Stay informed about industry trends, emerging threats, and the competitive landscape to effectively position solutions.
• Consistently meet or exceed quarterly and annual sales targets.

Qualifications & Skills:

• At least 5 years of experience in a closing sales role within cybersecurity, SaaS, or security analytics sectors.
• A minimum of 3 years of full lifecycle solution selling experience to enterprise customers, especially in SIEM, XDR, or Threat Intelligence.
• Proven track record of exceeding sales targets and pipeline generation.
• Familiarity with CRM platforms such as Salesforce preferred.
• Exceptional ability to establish rapport and communicate effectively across all organizational levels.
• Strong understanding of information security concepts, threat intelligence, Big Data, cloud security, SIEM, and XDR solutions.
• High energy, enthusiasm, and excellent communication skills.
• Self-motivated with the ability to adapt quickly in fast-paced environments.
• Eagerness to learn, grow, and contribute within a dynamic organization.
• Ability to work remotely and manage a territory independently.

Additional Requirements:

• Reside within the specified regions.
• This position does not sponsor visas; candidates must already have legal authorization to work in the US.

Why Join the Company?

• Be part of an innovative, rapidly expanding cybersecurity leader.
• Enjoy a competitive base salary combined with lucrative commissions.
• Work with state-of-the-art AI-driven security solutions.
• Join a collaborative team dedicated to redefining security operations.
• Access ongoing professional development and career advancement opportunities.

Ready to make a significant impact in cybersecurity?

Candidates interested in helping organizations defend against evolving threats are encouraged to apply today. Speak to Louise Wright Director of Sales

Location: (Field-Based / Hybrid) - Boston, New York & Philadelphia

Reports to: Sales Director

Salary: Competitive base + uncapped commission

About Foodhub

Foodhub currently supports 30,000+ restaurants, takeaways, stadia, hotels, and bars globally, providing a multi-solution technology stack including online ordering, delivery management, POS, kiosks, and integrations that help hospitality businesses grow revenue and improve customer experience.

About the Role

We are looking for a highly motivated SMB Field Sales Executive to drive new business growth within the small and independent restaurant segment. This role is primarily field-based and will require 3–4 days per week on the road, actively cold calling, prospecting, and engaging local restaurant owners to introduce Foodhub’s technology solutions.

You will own the full sales cycle from door-to-door prospecting and qualification through demo, negotiation, and close, helping SMB operators adopt digital ordering and POS solutions that drive efficiency and revenue.

This is a true hunter role, ideal for candidates who enjoy face-to-face selling, building relationships in their territory, and consistently generating new pipeline.

Key Responsibilities

• Conduct 3–4 days per week of field activity, including cold calling, walk-ins, and territory prospecting
• Generate and manage your own pipeline of SMB restaurant opportunities
• Deliver product demonstrations and articulate Foodhub’s value proposition
• Close new business and onboard merchants onto Foodhub’s platform
• Build strong relationships with restaurant owners and decision-makers
• Collaborate with onboarding and support teams to ensure smooth merchant activation

About You

• Proven experience in SMB field sales, door-to-door, or territory sales
• Background in POS, payments, SaaS, telecom, or hospitality tech is preferred
• Comfortable engaging business owners through cold outreach and in-person meetings
• Strong communication, objection handling, and closing skills
• Self-motivated hunter with a proactive and resilient mindset
• Ability to work independently while managing a structured territory plan

Requirements

• 1–3+ years of SMB / field sales experience
• Demonstrated success in cold calling and new business acquisition
• Experience using CRM tools (HubSpot, Zoho, Salesforce, etc.)
• Willingness to travel locally and work extensively in the field
• Valid driving licence and own vehicle preferred
• Strong desire to earn commission and exceed targets

What’s in it for you?

• Competitive base salary + uncapped commission
• Bonus earnings across multiple products
• Career progression into Mid-Market / Enterprise sales roles
• Laptop and tools to support success
• Hybrid flexibility with strong field autonomy

#2611 Business Development Manager

Our client is a global pharmaceutical contract development and manufacturing service provider. Offering services from discovery to commercialization for both drug substances and drug products.

The Business Development Manager is to identify and secure new accounts(pharma/biotech/med device) for the company. Additionally, the person in this role will leverage existing customer relationships to penetrate customer locations that are not currently doing business with. This position will report to the General Manager.

Responsibilities:

• Pursue business opportunities for the services offered via prospecting, building strong client relationships, forging new business partnerships, nurturing and qualifying leads, and maintaining high visibility within networking and trade organizations within the defined territory.
• Identify industry and customer needs and actively provide solutions that will generate value for the customer.
• Represent company at events to generate leads and gather market intelligence.
• Remain integral to the ongoing relationships between groups internal to the external customer.
• Lead the initiative to introduce new projects and business opportunities pursuant to overall business strategy both at existing and new accounts.
• Collaborate with Marketing for effective lead generation to support Sales targets.
• Promptly and completely capture information associated with leads and opportunities in .
• Assist new customers and prospects using scripts to ask relevant questions, capturing the responses in , for accurate and timely quote generation and a seamless handoff to Operations
• Continuously develop expertise regarding the site’s services and industry trends.

Qualifications:

• Minimum of a bachelor’s degree in physical or life sciences is required.
• A minimum of 3 years’ experience in business development, with proven track record in selling microbiological, environmental monitoring and analytical services.

Company Mission: To be the best provider of comprehensive and innovative clinical laboratory services for the prevention, diagnosis and treatment of complex chronic disease.

Company Vision: The Genova Diagnostics team will improve the lives and well-being of patients by bringing insights to the complexity of health.

Position Summary: This position increases the number of customers utilizing Genova Diagnostic services and the number of products used by existing Genova Diagnostic customers; achieves revenue targets per annual plan; uses consultative selling skills to ethically persuade the client to use company products; provides up-to-date health science information to local, regional, and national health care providers; and provides an avenue for doctors to propose additional research ideas, novel applications, and new diagnostic tests.

Essential Duties and Responsibilities:

Responsibilities include but are not limited to the following:

Technical

• Achieving revenue targets through the use of consultative selling skills.
• Increase the total number of customers served by Genova Diagnostics.
• Positively promote new products to existing customers.
• Promotes positive relationships between our company and our physician clients. Responsible for furthering the medical community's scientific knowledge of our company’s products by providing up-to-date medical information from our company to local, regional and national health care providers.

Other

• Represents the company at professional meetings and conferences by staffing the company booth and being available to physicians for educational consultation and support.
• Must be able to work within and manage a travel budget.
• Works closely with Regional Account Managers, members of the sales and marketing staff, medical education, accounts receivable business office, and laboratory management.
• Work independently to effectively manage a large geographic territory consisting of multiple accounts
• Meets with practitioners face to face to promote Genova’s product portfolio
• Performs in-services to clients and staff when applicable

Supervisory Responsibilities:

This job has no direct supervisory responsibilities but does require close communication with all departments.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Candidates should have the following skills and attributes: reliable transportation, communication, interpersonal skills, and conflict resolution; some familiarity with company products and operations; ability to read, analyze, and interpret complex documents; ability to respond effectively to the most sensitive inquiries or complaints; ability to write presentations using original or innovative techniques or style; ability to make effective and persuasive presentations to doctors and public groups; ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems; ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.); and ability to read medical literature in a discerning fashion. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

A Bachelor’s degree in the life sciences is preferred for this position. Preference is given to candidates who have had consultative sales training or graduated from a corporate sales training program.

Computer Skills:

To perform this job successfully computer skills allowing for broad end-user applications are required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; operate a motor vehicle to travel to customers or prospects, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Client Job Title: Executive Assistant & Office Manager

Schedule: Fulltime, 40 hrs per week

Duration: 4 months

Hybrid/Remote: Hybrid (Onsite required 1–2 days/week in the Boston office, ideally Tue through Thu)

Office Manager Responsibilities'

• Serve as primary point of contact for the Boston office, including at least once-weekly onsite presence to manage mail, packages, and time-sensitive legal or government correspondence.
• Securely manage executive wet signature stamps and digital signature access, ensuring compliance with legal and regulatory requirements.
• Act as point of contact for office vendors and accounts and manage office inventory, including gift cards and new hire gifts.
• Partner with HR and DHA to coordinate employee equipment returns and provide administrative coverage support to additional executives as needed; notary capability preferred but not required.

Core Responsibilities'

• Analyze customer contracts for revenue elements and billing details.
• Enter and process sales orders into NetSuite in accordance with company procedures.
• Partner with Order-to-Cash cross functional teams (Sales, Legal, Sales Ops, Finance, and/or AR) to resolve order discrepancies or missing information.
• Cross check orders between and NetSuite to ensure completeness and accuracy.
• Ensure compliance with SOX controls and business processes for all revenue recognition activities.
• Perform other ad hoc reporting requests as needed.

Required Skills:

• Bachelor’s degree preferred.
• 3-6 years of experience preferred
• Capable of presenting to senior leadership
• High energy level, enthusiastic, and eager to do what is necessary to be successful
• Excellent interpersonal, public presentation, written and communication skills
• Ability to learn quickly, to respond/react quickly to changing priorities and to be dedicated to completion of required tasks
• Thorough knowledge of company operations, policies, and procedures
• Computer literacy in Microsoft Office: Windows, Excel, Word, PowerPoint
• Ability to prioritize multiple requests based on own judgment of importance/need to the department
• Willing to work unpredictable hours and work against deadlines

The Opportunity

MML Investors Services is looking for a Suitability Principal who understands the needs of our sophisticated financial advisors and their staff. The principal is responsible for managing time-sensitive and frequently escalated cases with confidence and professionalism, consistently prioritizing the needs of our advisors and their clients. Other functions Advisory Operations and Cashiering. Furthermore, you will conduct back-office reviews of complex, high risk brokerage money movement transactions for accounts clearing through National Financial Services. In this role you will demonstrate accountability, agility, and strong business acumen along with courage, even in the most difficult situations. Strong collaboration with our peer teams throughout the broker dealer is also critical to your success.

The Team

As the Broker-Dealer (BD) and Registered Investment Advisor (RIA) arm of MassMutual’s Wealth Management organization, we have grown significantly over recent years. This will remain among our top strategic pillars. To best align and support this growth, we have segmented the service and operations facets to exclusively support our top-tier advisors. Branded Society 1851 Wealth Management, our strategy includes growing and retaining our experienced advisor population through MassMutual agencies across the country. We aim to support our advisors with white glove, comprehensive service to help them expand and scale their practices. Our culture embraces a team mentality and thrives on effective collaboration, strong business acumen, and a laser focus on eloquent and detailed communication. The team of about 20 associates, both FINRA-licensed and unlicensed, executes on daily back-office operations aimed at enhancing the advisor experience.   

The Impact

The In Force team will deliver education and drive readiness in an ever-changing, fast paced environment. You must ensure the team is well positioned to support the day-to-day execution of often complex securities transactions and delivering strong individual production results. Additionally, you will provide exceptional service to advisors and their staff while also contributing to strategic ‘Making it Easier’ initiatives. The ideal candidate must demonstrate strong communication skills along with the ability to learn, adapt, all while being the ‘go-to’ for a talented and dynamic team.

The Minimum Qualifications

• FINRA Series 7 & 24 required at time of application

• 3+ years MMLIS experience and / or 4+ years' experience with Brokerage/ Money Movement transactions

• High School Diploma/GED/HiSET

• Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators

• Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the Springfield office

The Ideal Qualifications

• Over 5 years of MMLIS experience  

• 1+ year experience coaching/mentoring

• Bachelor’s degree

• Self-starter that can make prudent, risk-based decisions with autonomy

• Knowledge of the MassMutual career agency system and sales processes

• Expertise in quickly establishing credibility and developing strong working relationships with internal and external constituents

• Superior written & verbal communication skills

• Effective and proven ability to coach and mentor

• Demonstrated ability to deliver high-quality results on time while being able to multitask and shift work efforts as business needs require

• High degree of ownership, superior attention to detail, willingness to embrace continuous improvement opportunities and challenge the status quo

• Strong understanding of BD/RIA operational platforms and workflows

• Abreast of industry rules and regulations

What to Expect as Part of MassMutual and the Team

• Regular meetings with the MMLIS In-Force Operations Team

• Focused one-on-one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DK1

#LI-REMOTE

Responsible for performing all administrative duties associated with processing service contracts, customer changes and supporting the service sales department as needed.

ESSENTIAL JOB FUNCTIONS:

• Reviews service contract booking packages. Includes completing customer number request forms, reviewing and completing Installed Base forms and verifying the service contract transmittal forms. Creates branch service file and mechanic file.
• Ensures that customer change forms are accurate and forwards to regional contract administrators. Completes service contract change requests and attaches all relevant information to existing contract.
• Verifies all information on new EDS sheets and updates contact information in service contracts. Searches databases, customers, Installed Base and service contracts for existing information.
• State of NH billing and compliance components will be a key part of this role.
• State billing and compliance support: State of NH invoicing and testing coordination, as well as ME state testing.
• Dispatch and scheduling support: Assist with daily dispatching, off-route activity, vacation coverage, and general schedule coordination. Participate in daily morning huddles to review sick units, labor availability, and scheduling adjustments.
• Receives and reviews final acceptances from construction and modernization departments. Processes owner and unit changes as necessary.
• Prints special deck invoices and mails to customers. Prints service contract invoices upon request from customers or branch.
• Participates in monthly A/R conference calls with Regional Collectors. Actively pursues and follows-up on A/R items.
• Prepares and submits credit memos. Actively cleanses unapplied credits and submits washout requests as necessary.
• Assists with processing certificates of insurance for service jobs.
• Maintains PCard for use by branch.
• Supports sales efforts as needed.
• Performs other duties as assigned.
• Maintains Board Inventory and conducts annual inventory
• Maintains safety SIR and uploads documents to SafeTKE
• AP- hand code invoices without PO-daily report-Expected receipts report
• Office Supplies/Forms
• UPS-shipping and statements
• Spreadsheet for cancellations to Branch Manager
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:

• High school diploma or GED
• One year certificate from college or technical school preferred
• Three to six months related experience and/or training in basic business administration
• Some elevator repair administrative work preferred
• Oracle database knowledge

Salary range is $55,000 - $70,000 paid hourly and the role offers an annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

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