Sales Jobs in Marrero La Remote

POSITION: Director of Box Office

LOCATION: New Orleans, LA

HOURS: Full-time including evenings, weekends, & holidays per show schedule

COMPENSATION: Negotiable, commensurate with experience

ABOUT THE POSITION

The Saenger Theatre, an ATG Entertainment venue, located in New Orleans is seeking a dynamic and experienced Director of Box Office to join our leadership team. Reporting to the General Manager, this individual will oversee all aspects of box office operations and strategy, ensuring efficient processes, accurate event builds, and top-tier customer service. The Director of Box Office plays a critical role in executing ticketing builds, driving sales, and collaborating with both internal teams and external partners to ensure a seamless experience for patrons and promoters alike.

KEY RESPONSIBILITIES

• Lead day-to-day box office and ticketing operations with a focus on accuracy, efficiency, and exceptional customer service.
• Manage and mentor one full-time Box Office Manager and a team of part-time ticket sellers to foster a high-performance, guest-focused culture.
• Issue Event Audits and Ticketing Settlement Reports for all music, comedy, entertainment (MCE) events and serve as the primary ticketing liaison between the venue and Broadway Across America (BAA).
• Execute timely and accurate event builds, including seating manifests, scaling maps, audits, holds/kills, discounts, presales, and dynamic pricing.
• Adapt quickly to last-minute event changes and ticketing build adjustments, ensuring accuracy and timely updates in collaboration with internal teams, promoters, and ATG Central Ticketing.
• Oversee ticket inventory management, including general availability, premium seating, and house/promoter/artist holds.
• Ensure all customer-facing ticketing information is accurate and up to date across digital and physical platforms.
• Serve as the primary liaison with ATG’s Central Ticketing Team to coordinate builds, sales strategies, and technical needs.
• Collaborate with the General Manager and the Marketing department to develop and monitor ticket sales goals, revenue targets, and KPIs.
• Analyze sales trends and reporting to identify sales opportunities and operational improvements; share insights with leadership.
• Resolve customer service issues involving patrons, promoters, or artists with professionalism and care.
• Support Front of House teams with ticketing-related guidance to ensure a seamless guest experience.
• Collaborate across departments including General Management, Production, Facilities, and Food & Beverage to support event success.
• Cultivate and maintain strong relationships with promoters, clients, and community partners.

EXPERIENCE and SKILLS

• Minimum of 8 years of experience in the live entertainment or ticketing industry, including supervising box office staff and managing ticketing operations.
• Proven ability to lead and motivate teams while delivering high-quality service in a fast-paced, deadline-driven environment, including nights, weekends, and holidays.
• Brings confidence and clarity to decision-making, issue resolution, and representing the box office across departments, clients, promoter teams, and customers.
• Understands the value of promoter and agent relationships and supports ticketing strategies that contribute to event success and client satisfaction.
• Working knowledge of venue booking procedures and event life cycles from on-sale to show settlement.
• Proficient with ticketing systems and platforms., especially AudienceView.
• Analytical mindset with the ability to interpret ticket sales data, identify trends, and recommend data-informed strategies.
• Detail-oriented, with excellent organizational and time management skills.
• Experience with dynamic pricing models and revenue optimization tools.
• Familiarity with ADA seating regulations and best practices for inclusive ticketing.
• Professionalism, integrity, and a proactive, solution-oriented approach to challenges.
• Proficiency in Microsoft Office (Word, Outlook, Excel).

COMPETENCIES

• Leadership & Team Management
• Strategic Thinking
• Attention to Detail
• Communication & Collaboration
• Time Management
• Flexibility & Adaptability
• Data-Driven Decision Making

BENEFITS

• Medical, Dental and Vision Insurance
• 401k Match
• Paid Vacation & Holidays

ATG Entertainment: Passion Behind Performance

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.

The Role The Suites Coordinator is an hourly position that will provide exceptional guest service to Suite Owners and Suites Administrators. The Coordinator will support the Suites Manager in day to day operations and coordination of event information. The coordinator must be extremely detail oriented and be able to multi-task. Responsibilities include but are not limited to: communication with suite holders/administrators, food and beverage sales, organization and maintenance of QUEST system and exceptional customer service. Must be able to operate in a fast paced, demanding environment efficiently.

Company Overview: Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Responsible for working closely with Suite Owners/Administrators to coordinate information to ensure an excellent game day experience
• Answer calls and emails in a timely manner
• Must have extensive knowledge of food and beverage menu, specials and services offered
• Provide Suite Owners/Administrators with information that requires a comprehensive knowledge of menus, company policies, practices and operations
• Responsible for updating and maintaining Quest
• Maintains Suite Owner information in a confidential manor
• Candidate must handle inquiries, requests and present information in a professional manner
• Ability to explain and answer questions about menu items, specials, company policies, procedures and operations in detail
• Must be able to quickly and efficiently enter orders into Quest
• Must be able to pull and produce appropriate reports for back of the house and front of the house on a daily basis
• Must be able to up sell in a professional manor
• Finalize any billing inquiries
• Compile information using various sources; organizes reports; performs calculations, and updates as necessary
• Independently responds to inquiries, verbally or in writing. Must have ability to work independently in a multi-tasking customer service setting
• Has frequent contact with company executives and with executive personnel outside of company
• Maintains positive public relations with inter-departmental and outside contacts at all times
• Prioritizes work to meet deadlines with minimal guidance as to established times
• Must be efficient and accurate with data entry
• Must type 40 wpm with accuracy
• May be needed in many different areas on emergency situations
• Maintain the Suites office, its equipment and supplies
• Other duties and projects as assigned

Qualifications

• Customer service and communication
• Fast paced problem solving
• Build buyer/seller relationships
• Must be personable, proactive and self-motivated
• Organized and ability to jump from task to task and prioritize as needed
• Ability to work under pressure and meet deadlines
• Able to adapt to change quickly
• Punctual and dependable
• Must be able to read and maintain information
• Must be able to perform simple mathematical calculations
• Must be able to speak, read, write and understand English
• Able to move fast and act on assigned duties
• Must maintain personal hygiene and a well-groomed appearance standard
• Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds
• Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time
• Finger, hand, and wrist dexterity
• 1-3 years Administrative Assistant experience required
• Excellent organizational, written and verbal communications and interpersonal skills
• Strong proficiency in Word, Excel and PowerPoint required, and the ability to learn and apply varied computer programs
• Knowledge and experience working with a POS system
• High School Diploma required, Associate degree preferred

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures, and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties and Responsibilities:

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities:

• There are no supervisory responsibilities for this role.

Qualifications:

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following:

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience: High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required. Store management experience in retail, grocery, or drug store environment is preferred. Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Strong communication, interpersonal, and written skills are required. Ability to work in a high-energy, team environment is required. Exceptional customer service, organizational, and communication skills are required. Strong problem solving and decision-making skills are required.

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program, Retirement plans, Educational Assistance, and much more!

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time

701 Whitney Avenue, Terrytown, Louisiana 70056-3827

30569 Family Dollar

We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages/tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.