Sales Jobs in Freedom, WI
40 positions found
our people are our most valuable asset, and we are committed to investing in their growth and development.
This position is primarily responsible for working across internal departments to find sales opportunities and using a collaborative approach to close on those opportunities to help drive the credit and debit card portfolio growth.
As a Card Sales Specialist, you will:
- Credit Cards
- Work with Retail, Commercial, Ag, and Treasury Management Teams to find opportunities to cross sell our Nicolet Card Products
- Duties include a consistent cadence of calls and meetings with potential new customers to close on sales opportunities, new account onboarding, servicing existing credit/debit card accounts, and error resolution
- Escalation points of contact for Frontline, Call Center, and Operations teams for advanced servicing requests and issues
- Assist with training sessions for internal employees related to credit/debit card products
- Provide reporting & analysis for credit/debit card portfolio performance, trends, and opportunities to drive cardholder usage.
- Instant Issue
- Provide training to new retail bankers and branches for best practices.
- Maintain current Instant Issue procedures and communicate changes as needed to Frontline.
- Create, Review, and Provide Instant Issue reporting to appropriate teams.
- Special Projects
- Assist Project Teams with new product implementations.
- Assist Project Teams during Bank acquisitions & conversions.
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet. Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives. Performs all other duties as assigned.
Qualifications:
- High School Diploma or equivalent. Preferred Associate's degree in Business Administration, Finance, Accounting, or related field.
- 1-3+ years of retail banking experience
- PC, phone system, general office equipment
- Ability to maintain strict confidentiality.
- Solid judgment and decision-making skills
- Creativity and comfortability presenting in public.
- Have experience at Microsoft Office
- Willing and able to learn new programs and software.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Universal Banker I plays a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who reflects Nicolet's culture, values, and commitment to an exceptional customer experience.
In this role, you provide efficient, accurate teller services; deliver strong customer service across all channels; educate customers on digital tools; and proactively identify financial needs to recommend appropriate solutions. You also play a critical role in referring customers to Personal Bankers and lending specialists for deposit accounts, consumer loans, home equity loans, and credit cards. You help sustain branch performance through relationshipbuilding, needsbased referrals, operational accuracy, and compliance excellence.
As a Universal Banker I, you will:
Customer Experience & Relationship Building:
- Provide welcoming and professional service across inperson, phone, and digital channels.
- Engage customers in needsbased conversations to understand goals and introduce appropriate solutions.
- Deliver prompt assistance for routine servicing inquiries; escalate or refer as needed.
- Build trust by following through on requests and ensuring customers feel valued.
- Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
Teller Operations & Cash Management:
- Accurately process deposits, withdrawals, loan payments, transfers, cashier's checks, and other transactions.
- Maintain proper cash handling, dualcontrol procedures, balancing routines, and vault/ATM support as assigned.
- Identify suspicious activity, follow fraudprevention steps, and escalate concerns promptly.
Customer Referrals & Product Education:
- Identify customer needs and refer opportunities to Personal Bankers or lending specialists for new accounts, consumer loans, home equity loans/lines, and credit cards.
- Educate customers on digital tools such as mobile banking, online banking, and estatements.
- Support achievement of branch sales and referral goals through disciplined engagement and followup.
Problem Resolution & Support:
- Research and resolve routine issues such as transaction discrepancies, fee questions, and debitcard concerns within authority.
- Escalate more complex servicing matters to Personal Bankers or leadership.
Operational Excellence, Risk & Compliance:
- Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E.
- Protect customer data, ensure confidentiality, and follow documentation procedures.
- Maintain auditready accuracy in all teller work and branch support tasks.
Team Collaboration & Community Engagement:
- Participate in daily huddles and collaborate with team members to meet branch goals.
- Support community outreach efforts and represent Nicolet in local engagement activities.
- Assist with branch operations needs such as supplies, scheduling coverage, or special projects.
General:
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
- Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
- Performs all other duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- 1+ years of cashhandling and customerservice experience required.
- Prior banking or retail financialservices experience preferred.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Universal Banker I plays a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who reflects Nicolet's culture, values, and commitment to an exceptional customer experience.
In this role, you provide efficient, accurate teller services; deliver strong customer service across all channels; educate customers on digital tools; and proactively identify financial needs to recommend appropriate solutions. You also play a critical role in referring customers to Personal Bankers and lending specialists for deposit accounts, consumer loans, home equity loans, and credit cards. You help sustain branch performance through relationshipbuilding, needsbased referrals, operational accuracy, and compliance excellence.
As a Universal Banker I, you will:
Customer Experience & Relationship Building:
- Provide welcoming and professional service across inperson, phone, and digital channels.
- Engage customers in needsbased conversations to understand goals and introduce appropriate solutions.
- Deliver prompt assistance for routine servicing inquiries; escalate or refer as needed.
- Build trust by following through on requests and ensuring customers feel valued.
- Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
Teller Operations & Cash Management:
- Accurately process deposits, withdrawals, loan payments, transfers, cashier's checks, and other transactions.
- Maintain proper cash handling, dualcontrol procedures, balancing routines, and vault/ATM support as assigned.
- Identify suspicious activity, follow fraudprevention steps, and escalate concerns promptly.
Customer Referrals & Product Education:
- Identify customer needs and refer opportunities to Personal Bankers or lending specialists for new accounts, consumer loans, home equity loans/lines, and credit cards.
- Educate customers on digital tools such as mobile banking, online banking, and estatements.
- Support achievement of branch sales and referral goals through disciplined engagement and followup.
Problem Resolution & Support:
- Research and resolve routine issues such as transaction discrepancies, fee questions, and debitcard concerns within authority.
- Escalate more complex servicing matters to Personal Bankers or leadership.
Operational Excellence, Risk & Compliance:
- Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E.
- Protect customer data, ensure confidentiality, and follow documentation procedures.
- Maintain auditready accuracy in all teller work and branch support tasks.
Team Collaboration & Community Engagement:
- Participate in daily huddles and collaborate with team members to meet branch goals.
- Support community outreach efforts and represent Nicolet in local engagement activities.
- Assist with branch operations needs such as supplies, scheduling coverage, or special projects.
General:
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
- Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
- Performs all other duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- 1+ years of cashhandling and customerservice experience required.
- Prior banking or retail financialservices experience preferred.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
Summary
The Commercial Sales Representative is a senior-facing business development role responsible for driving revenue growth through consultative selling, strategic relationship management, and disciplined execution across the full sales lifecycle. This position operates at the intersection of client engagement, project development, and internal coordination, building credibility in a competitive market while ensuring continuity from initial pursuit through post-contract follow-through. The role demands strong market presence, technical fluency in commercial construction processes, and the ability to balance new business generation with long-term client stewardship.
Job Duties and Responsibilities
- Develop and expand relationships with prospective and existing commercial clients, architects, subcontractors, and developers.
- Generate new business opportunities and manage leads from initial contact through contract execution.
- Conduct site visits, building tours, and client-facing meetings to support opportunity development and client confidence.
- Lead project design and preconstruction discussions in collaboration with internal partners.
- Maintain active post-sale involvement through client check-ins and participation in site meetings.
- Coordinate effective contract hand-offs to superintendents and estimators to ensure alignment and continuity.
- Accurately manage change orders and support communication between sales and delivery teams.
- Utilize CRM tools, budget platforms, and Procore to track opportunities, client activity, and project status.
- Build rapid market credibility through professional presence, responsiveness, and consistent follow-through.
- Operate effectively in a fast-paced, high-pressure environment while managing multiple concurrent priorities.
Qualifications
- Minimum of three years of experience in sales and/or building industry roles.
- Established network within architectural, subcontractor, and developer communities.
- Demonstrated strength in sales execution, negotiation, and customer relationship management.
- Proficiency with Microsoft Office Suite and comfort adopting CRM and project management tools; familiarity with Procore preferred.
- Associate degree in Marketing, Sales, Business, or a related field.
- Bachelor’s degree in Marketing, Sales, Business, or a related field preferred.
- Experience with pre-engineered metal buildings, structural steel, and wood framing systems preferred.
- Background transitioning from project management into a client-facing sales role is advantageous.
- Strong analytical follow-through, proactive problem-solving ability, and client-focused mindset.
- Exceptional communication skills, professional persuasion, and comfort engaging in direct, outcome-driven conversations.
- $1,075 per week and is dependent upon qualifications and experience.
Benefits include: Repeat DSM Bonus Program, DSM Seasonal Incentive Program.
Bonus and Pay programs subject to qualifications.
Brand: Spirit Halloween ?The District Sales Manager is a seasonal position, which starts in July and typically ends in November.
The District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions.
Duties also include the construction and opening, operating and closing/tear down of the assigned Spirit stores.
Applicants must be at least 21, have a flexible schedule and have 2 to 5 years experience in a multi-store supervisory position.
The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
Job DescriptionPrimary Responsibilities:
Sample preparation and analysis following official methods and company/laboratory SOPs. Area Leader guides the work flow for the department
Specifically These Responsibilities Are To:
- Develop, review, submit, and file reports on client sample tests, correlation tests, calibration, validation, proposal, and other projects. Authorized to review and sign datasheets and client reports.
- Routine operation, maintenance, calibration, qualification, and trouble-shooting of laboratory equipment and instruments.
- Perform and validate test methods, laboratory SOPs, and other department level operating, safety, and quality documents.
- Investigation of, response to, and follow-up of client inquiries and complaints.
- Limited internal and external technical support to marketing, sales, customer services, and clients regarding test, report, and other technical information.
- Input technical information in LIMS and other electronic and physical data systems and ensure all information is up to date and maintained.
- Coordinate with other laboratory technicians and/or assistants on sample receiving, logging, pretreatment, preparation, testing and other tasks.
- Conduct multiple projects within tight deadlines.
- Comply with local and corporate QHSE requirements.
- Other projects and tasks assigned by company and supervisors.
- Assign tasks and projects to department based on incoming projects
- Manage day to day work flow of the department ensuring on time delivery of reports to clients
- Enter orders into Sharepoint for supplies needed to perform testing (PO or p-card)
Profile of the position (Requirements & Qualifications):
- Familiarity with Quality Management System and ISO 17025
- Familiarity with ASTM, ANSI, NFPA, government, industry and other regulations, standards, and methodologies.
Education:
- AA degree (technical) with at least 2 years test lab experience, or at least 4 years of technical experience.
Skills/Competencies:
Must be able to meet the following performance requirements:
- Attend work regularly and predictably.
- Participate as a team member and be able to work with multiple cultures • Work independently and with limited supervision and as part of a team.
- Familiarity with Company and Laboratory Quality and Operations systems.
- Familiarity with LIMS and other laboratory data management means.
- Effective understanding, written and verbal skills.
- Takes initiative to learn and grow. Able to learn and apply new technologies and instruments.
Functional Competencies / Qualifications:
- Computer and math skills: Windows-based computer programs including MS Word, Excel, and Access
Compensation
The expected salary range for this position is $22.00-$24.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.
Our Benefits
We care about your total well-being and will support you with the following, subject to your location and role.
- Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
- Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
- Happiness:
- Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
- Work-Life Balance: Paid-time off and family leave
In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.
Position anticipated to close May 4, 2026.
Additional information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 2 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.
Our client is a third-party administration and consulting firm specializing in employee stock ownership plans. Our client guides privately held businesses through every stage of their employee stock ownership plan journey from feasibility analysis to long-term sustainability.
Location: Appleton, Wisconsin (in office role)
Essential Responsibilities:
Financial Modeling & Analysis
- Build and maintain detailed feasibility models, including:
- Company valuation assumptions and transaction sizing
- Cash flow and debt service capacity analysis
- Repurchase obligation forecasts
- Tax impact and contribution modeling
- Run multiple transaction scenarios and sensitivity analyses to evaluate sustainability and risk.
- Identify financial constraints, red flags, and limiting factors in proposed company structures.
Feasibility and Transaction Support & Documentation
- Prepare clear analytical outputs, schedules, and summaries for use in client-facing presentations.
- Document assumptions, methodologies, and conclusions to support defensibility and consistency.
- Support diligence requests and follow-up analysis during sales and transaction phases.
Cross-Functional Collaboration
- Work closely with Solution Engineers to understand client objectives and refine feasibility scenarios.
- Coordinate with valuation, tax, and administration teams to align assumptions and inputs.
- Support transition from feasibility analysis to transaction execution and administration.
Quality & Standards
- Maintain modeling templates, tools, and internal best practices.
- Ensure analyses align with ERISA requirements, IRS regulations, and industry standards.
- Stay current on technical developments and regulatory changes.
Compensation & Benefits
- Base = $90-$110k base salary
- Variable Bonus: ~10% of base (annual payout in January), tied to production hours target (≈1,500 production hours)
- Projected Year One Earnings: $100k - $120k
- Health – employer pays 60% of the employee's monthly premium
- Dental and vision insurance – employee pays 100%
- Short and Long-term Disability
At Bergstrom, we do business differently.
Bergstrom uses a modern non-commissioned based selling process .
We offer the LOWEST PRICE we can to our guests, so there is no need for you to negotiate on the price.
The price they see is the price they pay.
This means your goal as a SALES REPRESENTATIVE is to listen and be an advocate for all guests , getting them in a vehicle that is right for their lifestyle.
Through the paid training program You will be fully trained to deliver great customer service through the Bergstrom selling process, demonstrating vehicle features, test drives, purchasing and leasing.
It’s important for you to love developing new relationships and have a passion for helping others.
At Bergstrom, we offer career pathing , paid training and opportunities for advancement! Compensation: Bergstrom offers our team members a guaranteed annual salary with performance and customer service bonuses.
Sales Reps can make around $70,000 annually with high performers earning 6 figures! Bergstrom also offers a great benefit package, wellness incentives, paid training, advancement opportunities and recognition programs! Schedule: Expect to work 5 days a week between Monday-Saturday.
No Sundays and some nights.
At Bergstrom, they are deeply invested in their employees- they have a strong culture and promote from within.
Bergstrom is looking for positive and upbeat individuals who can provide excellent guest service in a fun and fast paced environment.
You must display highly developed written and verbal communication skills.
Bergstrom is looking for future team members who have a solid work history with extended time on the job or are new to the workforce and are ready to grow! You must have a valid driver license and clean driving record.
Team members succeed because they are team players who have an eagerness to excel and believe in making a positive impact in the community.
At Bergstrom, they take great pride in giving back and support organizations like Make-a-wish, United Way and Drive for a Cure! Have you worked in any of these jobs previously? Inside Sales, Outside Sales, Customer Service, Retail Sales (Phone, Electronics, and Internet Services) Customer / Guest Relations, Banking, Digital Sales, Internet/Phone Based Selling, Sales Career, Sales Jobs.
Great! Apply Now! Bergstrom offers: 401 (k) Planning Flex Spending, Dependent Care, Health Savings Account Dental Insurance Disability Insurance Vision Insurance Employee Assistance Program (EAP) Health and Prescription Drug Insurance Life Insurance Quit Smoking Programs Vacation and Holiday Pay Verizon Wireless Discount Bergstrom Apparel Discount Fitness Club Discounts Formalized & Paid Training Programs
This position will be responsible for accurately documenting all title, registration, and vehicle owner information.
Why Bergstrom? We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles.
Family owned and operated, we strive to be a company recognized as a catalyst of innovation across all brands.
Work with the best and be mentored by highly skilled professionals along the way.
Join the Bergstrom family
- apply today! What we offer: Paid Training 401 (k) Retirement Plan Paid Time Off Health, Dental and Vision insurance Life and Disability insurance Employee Assistance Program (EAP) Verizon Wireless Discount Bergstrom Apparel Discount Fitness Club Discounts What you’ll do: Write license fee refund checks, clean title schedules Verify legal transfer of documents for the Department of Motor Vehicles Write payoff checks for all trade in vehicles, post into ADP accounting all transmittal amounts Post accounting entries related to all DMV and wholesale transactions Complete DMV registration paperwork for sales made at the dealership Enter all information needed for title administration in computer system Ensure that tax and title documents are promptly and properly completed Maintain accurate record-keeping of vehicle inventory, including new car information, wholesale purchase and sale information Promptly and professionally answer all incoming and internal calls Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers, co-workers, and suppliers What we are looking for: Prior Customer Service experience Previous dealership title clerk experience is preferred Strong organizational skills required Must have good communication skills, both written and verbal.
Computer proficiency Valid driver’s license Apply Now!
About Us:
Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.
Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.
Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized.We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.
Position Overview:
The eCommerce Customer Account Specialist plays a critical role in executing high-volume, transactional order management for Amazon and eCommerce accounts. This position operates in a fast-paced environment with short lead times and frequent order adjustments driven by production constraints.
Success in this role requires strong organizational skills, data accuracy, and the ability to manage ongoing daily/weekly order and operational changes. The position is primarily focused on internal coordination, cross-functional communication, and execution excellence rather than external account development.
The ideal candidate thrives in a structured, detail-oriented environment and is comfortable working within ERP systems, spreadsheets, and customer portals daily.
Responsibilities:
- Manage end-to-end order execution for assigned eCommerce accounts, from purchase order receipt through delivery, within ERP and customer portals.
- Coordinate daily and weekly order activity, including adjustments, cancellations, ship windows, carrier routing, and re-routes to support on-time and in-full performance.
- Manage ongoing order changes and weekly reductions (“cuts”) driven by production constraints, ensuring accurate system updates and internal communication.
- Utilize Microsoft Dynamics AX and customer portals to support order-to-cash processes, inventory visibility, pricing accuracy, and reporting.
- Collaborate cross-functionally with Sales, Supply Chain, Transportation, and IT to resolve operational issues and maintain service levels.
- Lead or participate in cross-functional alignment meetings to drive resolution and clarify ownership.
- Maintain customer-specific documentation, pricing records, reporting, and account instructions with high accuracy.
- Support EDI setup, testing, troubleshooting, and ongoing system maintenance in partnership with IT and third-party providers.
- Investigate and resolve shipment issues, customer complaints, RMAs, and non-conformances in coordination with internal teams.
- Identify and implement process improvements to enhance efficiency and operational visibility.
- Serve as an internal subject matter expert (SME) for assigned accounts and systems.
- Act as backup support for designated team members to ensure continuity of service.
- Adhere to food safety, regulatory, and company policies and procedures.
- Other duties as assigned.
Qualifications:
- High school diploma or GED required; Associate or Bachelor’s degree preferred. Relevant experience in eCommerce, customer operations, or ERP-based order management may be considered in lieu of formal education.
- 3+ years of experience in customer operations, eCommerce order management, supply chain coordination, or high-volume transactional environments. Experience within CPG or manufacturing preferred.
- Strong ERP experience (Microsoft Dynamics AX preferred) with demonstrated ability to manage order-to-cash processes and system accuracy.
- Advanced Excel proficiency required, including pivot tables, lookups, data reconciliation, and reporting.
- Experience working within eCommerce platforms such as Amazon Vendor Central or Shopify preferred.
- Experience supporting EDI processes, troubleshooting, and cross-functional system coordination.
- Demonstrated ability to manage multiple priorities in a fast-paced, short lead-time environment with shifting production constraints.
- Strong cross-functional collaboration skills with the ability to communicate clearly and professionally across Operations, Supply Chain, Sales, and Transportation teams.
- Highly organized, detail-oriented, and comfortable working in repetitive, process-driven tasks with sustained accuracy.
- Strong accountability mindset with the ability to navigate ambiguity and resolve issues independently.
- Adaptable and comfortable learning new systems, tools, and processes.
Hours, Location and Pay:
We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works standard business hours Monday - Friday at our Little Chute, WI manufacturing facility.
Physical and Mental Demands:
- While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone.
- Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
- Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.
Safety Statement:
At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.
Disclosures:
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
- Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
- Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
- EEO/AA including Vets and Disabled
- If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
- Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
- The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.