Sales Jobs in Fairfield, AL
48 positions found
Sterling Search Partners is assisting a client locally who is looking for a Credit Manager to support team leadership and manage overflow within their Accounts Receivable function.
Role Overview
This position owns the company's accounts receivable function and oversees the credit department. The primary goal is to reduce DSO and create a consistent, predictable collections cycle. This is a hands-on leadership role with direct involvement in credit and collections at both branch and customer levels.
Key Responsibilities
- Lead and develop the credit/collections team, including assessment, training, and performance improvement
- Strengthen team capabilities in credit evaluation, limit setting, and collections strategy
- Partner with branch managers and sales teams to improve credit policy understanding and compliance
- Serve as liaison between credit, operations, and customers
- Implement process improvements and automation to increase efficiency
- Track performance metrics and report on progress (DSO, collections flow, team development)
- Build relationships with key stakeholders early to drive alignment and trust
Preferred Qualifications
- Strong credit & collections experience (construction industry preferred)
- Knowledge of NTOs, lien filings, and lien waivers (AL/GA/FL) required
- Excellent communication, critical thinking, and leadership skills
- Ability to balance customer relationships with firm collection practices
- Experience developing credit policies and procedures
The Software Implementation Administrator is responsible for supporting the deployment, configuration, and ongoing administration of company software solutions for clients or internal teams. This role ensures smooth onboarding, accurate system setup, data integrity, and effective communication between technical teams and end users.
Key Responsibilities
Implementation & Onboarding
- Coordinate and support new software implementations
- Assist with system configuration and customization
- Manage project timelines and task tracking
- Conduct data imports, validation, and testing
- Support user acceptance testing (UAT)
Client & Internal Support
- Serve as primary administrative contact during implementation
- Provide user training and documentation
- Troubleshoot setup and configuration issues
- Escalate technical problems to development or IT teams
System Administration
- Maintain user accounts, permissions, and security settings
- Monitor system performance and resolve administrative issues
- Ensure compliance with company data standards
- Maintain accurate documentation of processes and workflows
Project Coordination
- Track implementation milestones
- Prepare status reports for management
- Coordinate with sales, customer success, and IT teams
- Ensure deadlines are met and deliverables are completed
Qualifications
Required
- Associate's or Bachelor's degree in Business, IT, or related field (or equivalent experience)
- 2+ years in software implementation, system administration, or project coordination
- Strong attention to detail
- Excellent communication skills
- Proficiency in Microsoft Office / Google Workspace
- Experience working with CRM, ERP, or SaaS platforms
Responsible for scheduling body work to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Schedules appointments with customer.
Works with customer and Collision Center Technician to identify required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Enters itemized estimate on repair order and explains estimate to customer.
Meets Collision Center standards for repair/order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Working knowledge of the body repair methods.
Strong interpersonal and persuasive selling skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Ability and knowledge of Collision Center Management System and additional software programs to support operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers, company personnel and insurance adjusters.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand, walk, and sit.
May be exposed to load noise, vibration, paint-dust, and other body repair shop conditions.
Environment Demands: Duties are generally performed in the Collision Center area.
Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians.
Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines body damage on customer vehicles Identifies necessary body repair work Estimates cost of body work Requests necessary parts Performs body repairs including removing damaged body parts and replacing with fixed or new parts Documents repairs performed Performs body repairs efficiently and according to Collision Center and insurance company guidelines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Demonstrable knowledge of body repair methods.
Collision Center repair training or commensurate experience.
Ability to operate equipment necessary to perform Collision Center repair functions.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to 80 pounds.
While performing the duties of this job, the employee is regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Must pass OSHA respiratory medical exam.
Environment Demands: Duties are performed primarily in the Collision Center.
Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other collision center conditions.
Frequently interacts with customers, Estimators, and Collision Center management.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
The Porter will perform various tasks and errands for the dealership.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Moves cars.
Delivers cars to customers.
Keeps car lot clean and orderly.
Runs various errands for the dealership.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous work experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
Work includes frequent movement around the dealership facilities and the outdoor car lot and movement in and out of cars.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Environment Demands: Duties are performed throughout the dealership, both indoors and outdoors and off dealership premises.
Due to the nature of the position, may be exposed to various work environments and required to perform a range of tasks.
Regularly interacts with employees from various departments in the dealership and has some contact with customers.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
This position is an exciting, 100% fully remote Life Insurance Agent role for individuals seeking a flexible and rewarding career that can be done from the comfort of their own home.
We are looking for a self-motivated, results-driven sales professional to engage with potential customers and provide tailored life insurance solutions that meet their needs. In this role, you will have the independence to manage your schedule, with access to daily training and support from some of the top producers in the company.
Key Responsibilities:
- Lead Generation & Prospecting: Leverage our exclusive platform to connect with individuals who have shown interest in our life insurance products, allowing you to focus on engaging and serving your clients.
- Client Engagement: Present and promote life insurance solutions by conducting thorough needs assessments, helping clients make informed decisions that align with their financial goals and insurance requirements.
- Relationship Building: Develop and nurture long-term relationships with clients through regular follow-ups and ongoing support, ensuring customer satisfaction and retention.
- Training & Development: Participate in live, company-wide coaching sessions and gain hands-on experience from top-performing virtual sales reps, accelerating your learning and growth.
- Sales Tracking: Utilize advanced tools to maintain accurate records of sales, client interactions, and progress toward individual goals.
- Compliance: Ensure all activities comply with regulatory standards and company policies, safeguarding client information and upholding ethical practices.
Qualifications:
- Highly motivated with a goal-oriented mindset and the ability to work independently.
- Strong communication and interpersonal skills to establish trust and rapport with clients.
- Excellent time management, organizational, and prioritization skills.
- Ability to offer solutions that address client concerns and fit within their budget.
- Ability to build lasting relationships and a willingness to receive constructive feedback.
- Previous industry experience is a plus but not required.
- Must be willing to obtain a life insurance license (training and support will be provided).
Benefits:
- Competitive compensation, including one of the most attractive commission and bonus structures in the industry.
- Comprehensive training through live sessions, online resources, and mentorship from top producers.
- A supportive and dynamic work environment focused on professional development.
- Opportunities for career growth, including the ability to build and lead your own team.
Compensation:
- Earnings are based on the average performance in current markets.
- Monthly performance-based bonuses.
- Residual income paid on the anniversary of each client’s policy.
Join our team today and start your path toward a fulfilling and flexible career in life insurance!
Job Title:General Manager
Location:Café Location
Reports To:District Manager
Department of Labor Classification: Salary Exempt
Work Week: 50 – 55+ hours per week (flexible hours). Must be willing to work starting at 5am OR until midnight if necessary (depends on Café hours).
Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it.
Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest.
- Invest In People
- Understand Why
- Make Smart Decisions
- Make It Happen
DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.
Job Summary:
The primary focus of this position is to inspire a healthy lifestyle by serving amazing food and smoothies with a bit of tropical fun! The most critical part of the job is leading and developing your team while delivering unparalleled hospitality at all times. You must drive sales while managing expenses such as food and labor cost and recruit strong and qualified crew members, crew leaders, and an Assistant Manager. The Café Manager is ultimately responsible for the day-to-day operations of the Café, maintaining high standards and conditions, fostering a positive environment, and providing fast and friendly service. You are expected to manage and work in the café at times.
Duties/Responsibilities:
- Proven track record of developing people that were promoted under your leadership
- Knowledgeable and proficient in every position and willing to work in position when needed
- Recruits, interviews, hires and trains new Crew Members to ensure the café remains staffed at the appropriate level
- Able to “drive” the shift, keeping crew members on task by providing daily goals and clear direction
- Maintain employee schedule and be ready to fill in when needed
- Trains and coaches Crew Members/Crew Leaders during each shift to ensure brand standards are upheld.
- Manages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties
- Ensures that safe sanitation practices are being used in handling and preparing food in the kitchen
- Conducts food inventory weekly and is able to review inventory reports and identify issues.
- Manages all ordering and inventory processes, and reconciles invoices for all products
- Hits sales goals, manages labor, and controls inventory using the Micros MyInventory program
- Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages
- Responsible for correcting and submitting payroll hours by the bi-weekly deadline to ensure all crew members are paid appropriately
- Performs any additional tasks necessary to operate the café
- Attends weekly conference calls and additional training sessions as needed, as well as area meetings
- Reviews & understands Profit & Loss statements
- Expect to work a varied schedule, including weekends, holidays, late evenings and early mornings.
Required Skills/Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Excellent verbal and written communication skills
- Excellent management and supervisory skills.
- Current valid driver’s license and proof of insurance
- Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
- Must have strong mathematical, analytical and problem solving skills
- Must be able to read, understand and follow instructions
Phyical Requirements :
- Frequent walking, standing, bending, stopping, overhead reachcing, and stretching.
- Lifting no greater than 50 pounds.
Education and Experience:
- High school diploma
- Two or more years of restaurant experience, including progressive supervisory experience.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
PI280bbc78d61
About the Company
Landing is looking for a proactive, resourceful Talent Acquisitions Expert who thrives on finding exceptional B2B sales talent. This role is heavily focused on sourcing, pipelining, and engaging top-performing sales professionals before they're actively on the market. You'll play a critical role in building and maintaining a continuous pipeline of candidates for current and future sales hiring needs. Sales hiring drives company growth. Your ability to continuously source, engage, and pipeline high-performing B2B sales talent will directly impact our ability to scale and succeed. If you enjoy the hunt, understand how great salespeople think, and know how to reach them where they are, this role is for you.
What You'll Do
- Own sourcing strategy for B2B Sales recruitment for Account Executive, B2B Sales
- Continuously source and build pipelines of qualified sales candidates, regardless of active openings
- Develop and maintain evergreen talent pools for recurring sales roles
- Use LinkedIn Recruiter, job boards, and creative sourcing channels to identify passive candidates
- Apply advanced Boolean search techniques to uncover hard-to-find talent
- Engage, nurture, and maintain relationships with prospective candidates over time
- Partner closely with hiring managers to deeply understand sales role requirements and ideal candidate profiles
- Screen candidates for sales competency, culture fit, and role alignment
- Maintain accurate and organized candidate data within the Applicant Tracking System (ATS)
- Track, analyze, and report on recruitment metrics such as pipeline health, response rates, time-to-fill, and sourcing effectiveness
- Continuously refine sourcing strategies based on recruitment data and market trends
- Provide market insights on B2B sales talent availability, compensation, and competitor hiring trends
Qualifications
- 2+ years of recruiting experience with a strong focus on sourcing
- Proven experience recruiting for B2B sales roles
- Expertise using LinkedIn Recruiter and other sourcing platforms
- Strong Boolean search skills and creative sourcing techniques
- Experience working with Applicant Tracking Systems (ATS) and maintaining clean candidate data
- Ability to build and manage long-term candidate pipelines
- Strong understanding of what makes successful B2B sales professionals
- Data-driven mindset with the ability to analyze recruiting metrics and adjust strategy accordingly
- Excellent communication and candidate engagement skills
- Highly organized, self-motivated, and comfortable working independently
Preferred Skills
- Experience recruiting for SaaS, tech, or consultative sales environments
- Familiarity with CRM tools and sales org structures
- Experience with recruitment reporting and dashboard tools
Tortorigi specializes in providing comprehensive transportation and logistics solutions tailored to meet diverse client needs. With a dedicated team managing every aspect from sales and account management to tracking, we ensure seamless handling of every load from start to finish. Committed to exceptional customer service and industry expertise, we work diligently with clients of all sizes. Our services encompass a broad range of options, including Vans, Flatbeds, Hot Shots, and Oversize Superloads, ensuring reliable delivery and logistics coordination.
Role DescriptionThis is a full-time, on-site position located in Birmingham, AL, for a Vice President of Operations. The selected candidate will oversee and optimize daily operations, manage budgets and profit/loss (P&L), develop and execute strategic initiatives, and lead projects to enhance operational performance. A key focus will be fostering exceptional customer service and ensuring that business objectives align with organizational goals.
Qualifications- Strong expertise in Operations Management and P&L Management to ensure efficient and profitable business operations
- Proven ability to develop and implement Strategic Planning initiatives to drive organizational growth and success
- Experience in leading Project Management efforts, including planning, execution, and delivery within deadlines and budget
- Demonstrated commitment to providing exceptional Customer Service and fostering client relationships
- Excellent communication, interpersonal, and leadership skills
- Ability to deliver results in a fast-paced and dynamic work environment
- Bachelor's degree in Business Administration, Operations, or a related field; MBA is a plus
- Previous senior leadership experience in operations is strongly preferred
Grace Management Inc. is looking for an experienced and motivated Executive Director to manage the daily operations of Town Village Vestavia Hills in Birmingham, AL!
At Grace Management, we believe "It's not like home. It is home." Our people-first culture ensures team members are supported, residents are cared for with compassion, and meaningful connections are at the heart of everything we do. If you're a leader who values collaboration, empathy, and creating a thriving environment, this is your opportunity to make a real impact.
POSITION SUMMARY:
Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction.
RESPONSIBILITIES:
- Prepare and enforce policies regarding duties and activities of community associates.
- Ability to prepare all reports as required by management and home office.
- Oversee all department supervisors and administrative personnel.
- Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure.
- Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor.
- Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure.
- Assure confidentially of all verbal and written information pertaining to residents and associates.
- Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements.
- Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines.
- Assist with preparation of an annual budget and adherence within budgeted guidelines.
- Assure all necessary supplies/equipment are purchased, maintained, and accounted for at all times within the community.
- Oversee purchase of supplies, equipment, or services; including all vendor contracts and capital improvement requests as assigned by supervisor.
- Develop, schedule, plan, and procure materials for associate in-services and meetings.
- Develop relationships with a variety of community agencies that can be of benefit to community.
- Develop one-on-one relationships with residents, families, and associates.
- Arbitrate complaints and disputes concerning residents, family, and/or personnel.
- Meet with and review and evaluate all recommendations of the community's resident council and their meetings.
- Observe and enforce all sanitation, safety and infection control policies and procedures.
- Maintain and oversee all community insurance programs.
- Prepare and/or oversee time reporting of associates and oversee all payroll functions to ensure associates are actually paid on designated payroll dates.
- Serves as the Sales Leader of the community by assuring sales and marketing objectives are achieved and maintained and occupancy goals are met; and that the community has an effective business development plan and presence in the greater community.
- Coordinate details related to move-ins and move-outs.
- Meet with new residents and families to explain residency agreement and process at time of move-in and ongoing if questions arise.
- If applicable, work with the wellness team to assess resident functional status and social, psychological, and spiritual needs on an ongoing basis, but especially prior to move-in and after hospital stays; Assure that care plans are completed and arrange services and support to meet resident needs; Refer residents to community-based services and medical services as necessary; Implement approaches and services to maintain or enhance resident independence.
- Initiate action plans and family conferences for resolving problems identified by associates, residents, or family members.
- If applicable, initiate resident/family conferences when a change of service level is required; Document goals and action plans and review dates on appropriate forms.
- Assure final determination on eligibility of continued residency.
- Assure continuity and consistency in delivery and quality of services.
- Assure state regulations are met and work closely with state oversight agencies; including review of state deficiencies and the development of plan of corrections.
- Maintain high degree of resident satisfaction and evaluate resident satisfaction regularly; Implement programs and changes to enhance resident satisfaction with approval of supervisor.
- Prepare weekly and monthly reports as directed by supervisor.
- Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other associates on a rotational basis to ensure after-hours response to resident emergencies and physical plant problems.
- Organizes, maintains, and participates in weekend Manager on Duty.
- Ensure appropriate handling of on-the-job injuries as reported by associates and any incidents involving residents and visitors.
- Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws.
- Carry-out other duties as assigned by supervisor or as necessary to maintain quality and continuity of services, safety of residents, and security of premises.
- Supports and participates in the resident centered activity programs.
- Participates in projects or committees as assigned.
- Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
- Assists in a variety of tasks involving residents as assigned.
KNOWLEDGE & SKILLS:
- Bachelor's Degree preferred; Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant senior living community management experience with proven leadership and management skills.
- Meet the state specific regulatory requirements for administration of a community; including independent, assisted, and memory care
- Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs.
- Exceptional grammatical and writing skills, proficient with email process and etiquette.
- Ability to read, write, and speak English.
- Ability to comprehend and apply regulations, employment and labor laws, local, state, and federal standards and requirements.
- Must have the interpersonal skills to work with various levels of people, associates, and residents.
- Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
- Able to travel for regional meetings and other meetings as requested by supervisor.