Sales Jobs in Devotion North Carolina

21 positions found

Director of Operations - Focus on community engagement and compliance (Hiring Immediately)
✦ New
Salary not disclosed

PRIMARY JOB DUTIES

1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.

2. Ensures agency compliance with applicable laws, regulations and accreditation standards.

3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.

4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.

5. Contributes to program effectiveness.

6. Organizes and performs work effectively and efficiently.

7. Maintains and adjusts schedule to enhance the Market’s performance.

8. Demonstrates a daily commitment to the values and culture of Well Care.

9. Demonstrates positive interpersonal relations in dealing with all members of the organization.

10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.

11. Maintains confidentiality.

1.0 20% CUSTOMER SERVICE:

1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:

  • Agency responds to all customers in a courteous, sensitive and respectful manner.
  • Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
  • Participates in community outreach activities that promote goals and objectives of the Market.

1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.

2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT

2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.

2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)

2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:

  • Negotiating contracts for services that are more favorable to the Agency.
  • Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
  • Eliminating activities that are non-productive.
  • Meeting strategic targets for direct and total cost per visit.

2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.

3.0 15% HUMAN RESOURCE MANAGEMENT

3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:

  • Managing by walking around on all shifts.
  • Completing employee performance appraisals when due.
  • Maintaining the progressive disciplinary process with counseling and documentation.
  • Applies agency policy consistently across all positions.

3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.

4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES

4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.

4.2 5% Admissions will meet or exceed annual agency goal.

4.3 5% Completes annual agency evaluation.

5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK

5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:

  • Communicating in a positive and productive manner, demonstrating respect for team members.
  • Managing stress and personal feelings without negative impact on the team.
  • Maintaining positive attitude about assignments and team members.
  • Promoting professional/personal growth of co-workers by sharing knowledge and resources.
  • Working collaboratively and cooperating with other Well Care company team members.
  • Gathers feedback and input from the staff when making changes in the agency.

5.2 10% Creates an environment of accountability as evidenced by

  • Staff members demonstrate OASIS competency.
  • Agency demonstrated effective care planning and utilization management.
  • Measures of Success are signed by all staff and implemented with monthly review for staff.
  • Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.

5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.

6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION

6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:

  • Being an active participant in community service projects, service clubs or associations.
  • Taking leadership role in community activities.
  • Being an active member in local, state and/or national professional organizations.
  • Taking a leadership role in professional organizations.

JOB SPECIFICATIONS

1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.

2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.

3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.

4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.

5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.

6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor’s offices.

7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.

8. Essential sensory requirements: Ability to see, hear and communicate verbally.

9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.

10. Hours of Work: Hours are flexible to meet the needs of the agency.

11. Must have valid North Carolina or South Carolina driver’s license and an operational vehicle.

permanent
Operations Manager for Home Health (Hiring Immediately)
✦ New
🏢 Well Care Home Health, Inc.
Salary not disclosed
Wilmington, North Carolina 1 day ago

PRIMARY JOB DUTIES

1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.

2. Ensures agency compliance with applicable laws, regulations and accreditation standards.

3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.

4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.

5. Contributes to program effectiveness.

6. Organizes and performs work effectively and efficiently.

7. Maintains and adjusts schedule to enhance the Market’s performance.

8. Demonstrates a daily commitment to the values and culture of Well Care.

9. Demonstrates positive interpersonal relations in dealing with all members of the organization.

10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.

11. Maintains confidentiality.

1.0 20% CUSTOMER SERVICE:

1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:

  • Agency responds to all customers in a courteous, sensitive and respectful manner.
  • Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
  • Participates in community outreach activities that promote goals and objectives of the Market.

1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.

2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT

2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.

2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)

2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:

  • Negotiating contracts for services that are more favorable to the Agency.
  • Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
  • Eliminating activities that are non-productive.
  • Meeting strategic targets for direct and total cost per visit.

2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.

3.0 15% HUMAN RESOURCE MANAGEMENT

3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:

  • Managing by walking around on all shifts.
  • Completing employee performance appraisals when due.
  • Maintaining the progressive disciplinary process with counseling and documentation.
  • Applies agency policy consistently across all positions.

3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.

4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES

4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.

4.2 5% Admissions will meet or exceed annual agency goal.

4.3 5% Completes annual agency evaluation.

5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK

5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:

  • Communicating in a positive and productive manner, demonstrating respect for team members.
  • Managing stress and personal feelings without negative impact on the team.
  • Maintaining positive attitude about assignments and team members.
  • Promoting professional/personal growth of co-workers by sharing knowledge and resources.
  • Working collaboratively and cooperating with other Well Care company team members.
  • Gathers feedback and input from the staff when making changes in the agency.

5.2 10% Creates an environment of accountability as evidenced by

  • Staff members demonstrate OASIS competency.
  • Agency demonstrated effective care planning and utilization management.
  • Measures of Success are signed by all staff and implemented with monthly review for staff.
  • Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.

5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.

6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION

6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:

  • Being an active participant in community service projects, service clubs or associations.
  • Taking leadership role in community activities.
  • Being an active member in local, state and/or national professional organizations.
  • Taking a leadership role in professional organizations.

JOB SPECIFICATIONS

1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.

2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.

3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.

4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.

5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.

6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor’s offices.

7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.

8. Essential sensory requirements: Ability to see, hear and communicate verbally.

9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.

10. Hours of Work: Hours are flexible to meet the needs of the agency.

11. Must have valid North Carolina or South Carolina driver’s license and an operational vehicle.

permanent
Director of Operations (Hiring Immediately)
✦ New
🏢 Well Care Home Health, Inc.
Salary not disclosed
Wilmington, North Carolina 1 day ago

PRIMARY JOB DUTIES

1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.

2. Ensures agency compliance with applicable laws, regulations and accreditation standards.

3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.

4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.

5. Contributes to program effectiveness.

6. Organizes and performs work effectively and efficiently.

7. Maintains and adjusts schedule to enhance the Market’s performance.

8. Demonstrates a daily commitment to the values and culture of Well Care.

9. Demonstrates positive interpersonal relations in dealing with all members of the organization.

10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.

11. Maintains confidentiality.

1.0 20% CUSTOMER SERVICE:

1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:

  • Agency responds to all customers in a courteous, sensitive and respectful manner.
  • Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
  • Participates in community outreach activities that promote goals and objectives of the Market.

1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.

2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT

2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.

2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)

2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:

  • Negotiating contracts for services that are more favorable to the Agency.
  • Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
  • Eliminating activities that are non-productive.
  • Meeting strategic targets for direct and total cost per visit.

2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.

3.0 15% HUMAN RESOURCE MANAGEMENT

3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:

  • Managing by walking around on all shifts.
  • Completing employee performance appraisals when due.
  • Maintaining the progressive disciplinary process with counseling and documentation.
  • Applies agency policy consistently across all positions.

3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.

4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES

4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.

4.2 5% Admissions will meet or exceed annual agency goal.

4.3 5% Completes annual agency evaluation.

5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK

5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:

  • Communicating in a positive and productive manner, demonstrating respect for team members.
  • Managing stress and personal feelings without negative impact on the team.
  • Maintaining positive attitude about assignments and team members.
  • Promoting professional/personal growth of co-workers by sharing knowledge and resources.
  • Working collaboratively and cooperating with other Well Care company team members.
  • Gathers feedback and input from the staff when making changes in the agency.

5.2 10% Creates an environment of accountability as evidenced by

  • Staff members demonstrate OASIS competency.
  • Agency demonstrated effective care planning and utilization management.
  • Measures of Success are signed by all staff and implemented with monthly review for staff.
  • Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.

5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.

6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION

6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:

  • Being an active participant in community service projects, service clubs or associations.
  • Taking leadership role in community activities.
  • Being an active member in local, state and/or national professional organizations.
  • Taking a leadership role in professional organizations.

JOB SPECIFICATIONS

1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.

2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.

3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.

4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.

5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.

6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor’s offices.

7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.

8. Essential sensory requirements: Ability to see, hear and communicate verbally.

9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.

10. Hours of Work: Hours are flexible to meet the needs of the agency.

11. Must have valid North Carolina or South Carolina driver’s license and an operational vehicle.

permanent
Community Health Operations Supervisor (Hiring Immediately)
✦ New
🏢 Well Care Home Health, Inc.
Salary not disclosed
Wilmington, North Carolina 1 day ago

PRIMARY JOB DUTIES

1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.

2. Ensures agency compliance with applicable laws, regulations and accreditation standards.

3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.

4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.

5. Contributes to program effectiveness.

6. Organizes and performs work effectively and efficiently.

7. Maintains and adjusts schedule to enhance the Market’s performance.

8. Demonstrates a daily commitment to the values and culture of Well Care.

9. Demonstrates positive interpersonal relations in dealing with all members of the organization.

10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.

11. Maintains confidentiality.

1.0 20% CUSTOMER SERVICE:

1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:

  • Agency responds to all customers in a courteous, sensitive and respectful manner.
  • Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
  • Participates in community outreach activities that promote goals and objectives of the Market.

1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.

2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT

2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.

2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)

2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:

  • Negotiating contracts for services that are more favorable to the Agency.
  • Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
  • Eliminating activities that are non-productive.
  • Meeting strategic targets for direct and total cost per visit.

2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.

3.0 15% HUMAN RESOURCE MANAGEMENT

3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:

  • Managing by walking around on all shifts.
  • Completing employee performance appraisals when due.
  • Maintaining the progressive disciplinary process with counseling and documentation.
  • Applies agency policy consistently across all positions.

3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.

4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES

4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.

4.2 5% Admissions will meet or exceed annual agency goal.

4.3 5% Completes annual agency evaluation.

5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK

5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:

  • Communicating in a positive and productive manner, demonstrating respect for team members.
  • Managing stress and personal feelings without negative impact on the team.
  • Maintaining positive attitude about assignments and team members.
  • Promoting professional/personal growth of co-workers by sharing knowledge and resources.
  • Working collaboratively and cooperating with other Well Care company team members.
  • Gathers feedback and input from the staff when making changes in the agency.

5.2 10% Creates an environment of accountability as evidenced by

  • Staff members demonstrate OASIS competency.
  • Agency demonstrated effective care planning and utilization management.
  • Measures of Success are signed by all staff and implemented with monthly review for staff.
  • Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.

5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.

6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION

6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:

  • Being an active participant in community service projects, service clubs or associations.
  • Taking leadership role in community activities.
  • Being an active member in local, state and/or national professional organizations.
  • Taking a leadership role in professional organizations.

JOB SPECIFICATIONS

1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.

2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.

3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.

4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.

5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.

6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor’s offices.

7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.

8. Essential sensory requirements: Ability to see, hear and communicate verbally.

9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.

10. Hours of Work: Hours are flexible to meet the needs of the agency.

11. Must have valid North Carolina or South Carolina driver’s license and an operational vehicle.

permanent
District Manager
✦ New
Salary not disclosed
Wilmington, NC 1 day ago

POSITION SUMMARY:

We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development.


JOB RESPONSIBILITIES:

· Oversee the overall operations and sales performance of multiple retail locations within assigned area.

· Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results.

· Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives.

· Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation.

· Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.

· Ensure stores have proper inventory levels to support sales growth and to meet local market demand.

· Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed.

· Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.

· Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements.

· Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization’s mission and initiatives.

· Additional duties as assigned.


PHYSICAL ASPECTS/WORK ENVIRONMENT:

· Must be able to stand or walk for up to eight hours a day.

· Frequent reaching and bending and twisting – below waist and above shoulders.

· Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.

· Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.

· Ability to climb ladders, reach and bend.

· Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.

· Use of a computer up to 60 % of the time throughout the day.

· Frequent travel throughout assigned market; Ability to travel up to 75%.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.


QUALIFICATIONS:

· Bachelor’s degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required

· 5+ years progressive retail experience required

· 5+ years in a leadership role (direct or indirect)

· Prior managerial/supervisory experience preferred

· High degree of proficiency MS Office Suite, Outlook & Internet applications

· Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented

· Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills

· Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

· Solid understanding and application of mathematical concepts

· Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients

· Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

· Ability to work with and influence peers and senior management

· Self-motivated with critical attention to detail, deadlines and reporting

· Must have current driver’s license

Not Specified
Sales Manager
Salary not disclosed
Wilmington, NC 2 days ago

Titan America is a leading vertically integrated producer of cement, aggregates, ready-mix concrete, and related building materials along the U.S. East Coast. As a publicly listed company on the NYSE (TTAM), Titan America is committed to operational excellence, innovation, sustainability, and building the infrastructure that supports growing communities. S&W Ready-Mix Concrete is Titan America’s ready-mix concrete business serving customers across North and South Carolina.


Website: Ready Mix Concrete Suppliers NC | S&W Ready Mix Concrete Co. LLC


We are seeking a Sales Manager to lead commercial execution across our S&W Ready-Mix operations in North and South Carolina. This role is responsible for managing day-to-day sales activities, developing customer relationships, and driving revenue growth across our Carolinas markets, representing approximately 500,000 to 1 million cubic yards of annual ready-mix production. The Sales Manager will work closely with operations leadership to ensure strong customer service, effective pricing discipline, and successful project execution across residential, commercial, infrastructure, and public-sector markets.


Responsibilities

  • Manage and execute sales activities across S&W Ready-Mix operations in North and South Carolina to drive revenue growth and margin performance.
  • Develop and maintain strong relationships with contractors, developers, municipalities, DOTs, and infrastructure partners across the region.
  • Identify and pursue new business opportunities across residential, commercial, and infrastructure construction segments.
  • Support pricing strategy and market positioning through ongoing analysis of market conditions, competitive activity, and project pipelines.
  • Work closely with plant operations and dispatch teams to ensure efficient scheduling, logistics coordination, and high levels of customer service.
  • Support bid preparation and contract negotiations for major projects and key accounts.
  • Monitor sales performance and pipeline activity to ensure targets and forecasts are achieved.
  • Maintain disciplined CRM usage, sales reporting, and market intelligence consistent with Titan America governance and internal controls.
  • Collaborate with Titan America’s cement, aggregates, and logistics teams to support cross-selling and maximize the value of the company’s vertically integrated network.
  • Contribute to annual sales planning, forecasting, and market outlook development for S&W Ready-Mix operations.


Qualifications

  • Minimum 7–10 years of sales experience in building materials or construction-related industries (ready-mix concrete, aggregates, cement, asphalt, or similar heavy materials environment).
  • Proven ability to grow customer relationships and deliver revenue and margin improvement in competitive construction markets.
  • Strong understanding of ready-mix concrete markets, contractor relationships, DOT/public-sector procurement, and project bidding processes.
  • Demonstrated ability to collaborate effectively with plant operations, dispatch, and logistics teams.
  • Strong commercial skills including pricing discipline, negotiation, and project pipeline management.
  • Bachelor’s degree in Business, Engineering, Construction Management, or related field preferred.


Preferred Skills

  • Experience working within North or South Carolina construction markets.
  • Familiarity with vertically integrated building materials businesses linking cement, aggregates, and ready-mix operations.
  • Experience supporting large infrastructure or public works projects.
  • Background working in both union and non-union operating environments.


Pay Range and Compensation Package


Titan America offers a competitive compensation package including a strong base salary and an annual performance-based bonus opportunity. The role also includes a company vehicle to support regional travel requirements, comprehensive health and retirement benefits, and relocation assistance as appropriate. Employees also receive generous paid time off and participation in Titan America’s 401(k) program with company matching. This is an on-site leadership role based in Wilmington, North Carolina.

Not Specified
Loan Acquisition Specialist
Salary not disclosed

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

  • High School Diploma or GED

Preferred:

  • Sales, Collections or Customer Service experience
  • Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Not Specified
Loan Sales Specialist
🏢 OneMain Financial
Salary not disclosed
Wilmington Beach, North Carolina 3 days ago

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

  • High School Diploma or GED

Preferred:

  • Sales, Collections or Customer Service experience
  • Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)
  • 11 Paid holidays (4 floating holidays, prorated based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Not Specified
Customer Service Representative
Salary not disclosed
Wilmington, NC 3 days ago

General Summary:

Provides friendly, knowledgeable, and prompt support for customers to achieve the required performance outcomes. Coordinate’s effortsof service, management, and administrative teams.Manages pest control routes through service scheduling (regular services, extra services, new starts). Monitors schedule throughout the day to improve efficiencies and keep schedulesproductive. Follows up with customers to check satisfaction. Evaluates new pest control customers’ needs, proposes properpest control solutions, and closes sales. Serves as back-up support in absence of administrative personnel.


To qualify for employment individuals must meet the basic qualifications and be able to perform the required competencies. Reasonable accommodations may be made to help people with disabilities perform in this position.


Basic Qualifications – Required:

  • Read, write, speak,and comprehend English
  • At least 18 years of age
  • Legal to work inthe U.S.
  • Possess a high school diplomaor G.E.D.
  • Reliable transportation to and from work
  • Available to work required days and times
  • Free of any illegal drug use; zero tolerance drug policy


Basic Qualifications – Preferred:

  • 2-year college degree
  • 1+ year’s successful experience in an office environment


Required Credentials/Certifications(s):

  • Attend Registered Technician School within the first 75 days
  • Pass the QualityPro exam within6 months of hire
  • MCP (Microsoft CertifiedProfessional) or otherMS certification not required, but preferred


Required Knowledge:

  • Reading, writing and speaking English,and basic mathematics
  • Communicationtechnologies such as email and web
  • Organizing and prioritizing tasks and time
  • Common business software(word processing, spreadsheets, e-mail, web)
  • Common office equipmentsuch as copiers,printers, faces, computers, etc.
  • Proficient in serviceand sales scheduling software (PestPac and Sales CRM)


Required Skills:

  • Reading, writing, arithmetic
  • Organizing and managingtime
  • Receiving incoming customercalls
  • Calming upset customers and resolving theirissues
  • Data entry and database management
  • Scheduling services using scheduling software
  • Typing 70 words per minute


Required Physical Abilities:

  • Sit, hear, touch, talk, write,type, see close up, and use computermonitor and keyboard


Required Competencies:

Routing Support

  • Scheduled regular and initial services
  • Updates schedules for maximum efficiency
  • Manages initial serviceschedules, contracts, and completes paperwork
  • Takes calls requesting extra services and schedules appropriately


Sales Supports

  • Receives calls from prospective customers, defines their pest control needsand sets up sales inspector appointments
  • Telemarketing activities October through March


Information Flow

  • Serves as liaisonbetween customers, PMPs,sales, and administrative teams


Collections

  • Makes calls, texts,and emails to collect past due amountsand update paymentinformation


Service Support

  • Identifies and communicates serious problems to management
  • Follows up to ensure satisfactory service (1 call resolution)
  • Produces information and summarizes activities for reports


Reception

  • Assists with telephone answering as necessary due to administrative absence or high call volumes


Teamwork

  • Attends and participates in company trainingmeetings
  • Assists in trainingfellow CSAs and others as requested


Technical

  • Effectively utilizes IT, hardware, and software programs used in the company, and coaches others.


Others

  • Performs other duties as required
  • Works required Saturdays
Not Specified
Sales Associate
Salary not disclosed
Wilmington, NC 3 days ago
Foot Locker Inc. Store Associate

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with customers. It's easy for you to start up natural, friendly conversations, adapt to different types of customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every customer.

This posting is intended to build a candidate pool for when an opening arises at this specific location. While there are no existing vacancies at this time, openings are filled on an expedited basis by reviewing candidates who are already part of the candidate pool. For this reason, we encourage you to apply if you are interested in working at Foot Locker Inc. at this location.

Responsibilities:

  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, outstanding customer experience, and operational expectations
  • Maintaining personal and productivity goals
  • Connects with every customer by asking open-ended questions to assess needs
  • Ability to learn and share expertise of products and trends to fit customer's needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

Qualifications:

  • 0-3 year of retail experience
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Initiates completion of tasks or activities without necessary supervision
  • Flexible availability including nights, weekends, and holidays

Benefits:

  • Rate of pay: $10.00 / hour
  • Daily pay / weekly pay
  • 30-50% employee discount
  • Development and advancement opportunities
Not Specified
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