Sales Jobs in Broomfield, CO
20 positions found
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The Retirement Plan Advisor assists individuals in achieving a successful retirement and planning their financial future through group and individual presentations to new and existing defined contribution 401(k)/(a), 403(b), and/or Government 457 plan participants across all plan sizes. This role uses data-driven, analytical thinking to lead impactful conversations with participants, meets client service level agreements and achieves annual targets as assigned. This position will also assist the Relationship Management team in effectively establishing and maintaining relationships with key stakeholders within the territory assigned.
This Advisor will work with plan participants on the West Coast and bilingual Spanish skills are required.
Occasional travel is required between Colorado and California.
What you will do
Conduct Retirement Readiness Reviews, as well as other individual meetings and group presentations, with targeted participants using consultative expertise to improve retirement outcomes
Develop and maintain strategic partnerships with key stakeholders for each location within assigned territory or for assigned employer-sponsored plans
Conduct one-on-one virtual and on-site group meeting by using various technologies in a professional manner
Manage meeting schedule, including travel booking
Create and execute dynamic business plans and tactics to drive positive retirement income objectives for participants
Document interactions in Salesforce and collect required information to adhere to guidelines for regulatory compliance
Achieve plan level and individual goals to help achieve service level agreements and business results
Participate in client meetings, sales finals, or other external meetings as needed
Work collaboratively across internal service and management teams to improve effectiveness
What you will bring
Bachelor's degree or equivalent work experience in lieu of a degree
3 – 5 years relevant financial services experience
Spanish bilingual skills required
Strong presentation skills required
Proficiency in MS Word, Excel, PowerPoint, and Teams required
Strategic thinker who can work independently required
Strong relationship building and territory management skills required
FINRA Series 6, 63, 65 registrations required within established timeline; current FINRA registrations strongly preferred
FINRA fingerprinting required upon hire
What will set you apart
Working knowledge of Salesforce preferred
Working knowledge of building blocks for successful retirement planning preferred
Basic understanding of defined contribution plans preferred
Practical experience providing high-level, consultative client interactions preferred
#PJRPA
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range
$79,400.00 - $112,175.00The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer • Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
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Workplace Flexibility: Remote - Must reside within territoryAs a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work every day.
Your responsibilities include:
- You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
- You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
- You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
- You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
- You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
- You're a team player - teamwork! You're always willing to assist your team in getting the job done.
- You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.
You'd be great for this role if:
- You love interacting with people!
- You're full of energy and can handle multiple tasks in a fast-paced environment.
- You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
- You love AE and Aerie products.
- You've worked in retail before. Practice makes perfect.
- You're at least 16 years of age.
Our brand ambassadors love AEO because:
- They work with real people - there's nothing like your AEO family.
- They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
- They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
- They participate in store contests for the chance to win free merchandise and other exclusive prizes.
We are seeking a results-driven Inside Sales Account Manager to work in the Oil & Gas sector, specifically OCTG (Oil Country Tubular Goods). This role is responsible for managing customer accounts, supporting forecasting efforts, and coordinating closely with internal teams to ensure seamless order fulfillment and customer satisfaction.
The ideal candidate is highly organized, customer-focused, and comfortable working in a fast-paced, supply chain–driven environment.
Responsibilities:Account Management & Sales Support
- Manage assigned customer accounts and regions within the Oil & Gas / OCTG market
- Develop strong customer relationships and serve as primary point of contact
- Support Outside Sales team with customer relationships and
Forecasting & Demand Planning
- Develop and maintain accurate sales forecasts
- Collaborate with customers to understand upcoming demand and timelines
- Work with operations and supply chain teams to align inventory and production planning
Supply Chain Coordination
- Monitor inventory levels and material availability
- Coordinate with procurement, logistics, and operations to ensure on-time delivery
- Resolve order discrepancies, shipping issues, and backorder situations
Internal Collaboration
- Partner with sales, operations, finance, procurement, and leadership teams
- Support pricing strategy and margin management initiatives
- Participate in regular sales and operations planning (S&OP) meetings
Customer Support & Service
- Provide timely and professional responses to customer requests
- Track order status and proactively communicate updates
- Resolve customer concerns quickly and effectively
- Bachelor’s degree in Business, Supply Chain, or related field preferred
- 1+ years of inside sales or account management experience (OCTG or Oil & Gas preferred)
- Strong understanding of supply chain processes and forecasting principles
- Proficiency in ERP/CRM systems
- Excellent communication, problem solving, and organizational skills
- Ability to manage multiple accounts and priorities simultaneously
- Experience with OCTG products (casing, tubing, drill pipe)
- Experience in logistics, manufacturing, or distribution environments
With nearly half a million customers in more than 97 countries, Xero Shoes is a lifestyle footwear brand focused on helping people everywhere discover the benefits of natural movement. Are you passionate about health & wellness and want to make an extraordinary difference in people’s lives? Come work with Xero Shoes! We are looking for a Senior Footwear Developer - someone who is a dynamic, ambitious, highly energetic, and self-motivated person able to thrive in a fast-paced environment while leading your team by example.
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Description:
The Footwear Product Developer will be responsible for the research and the assistance in the development of new footwear from the approved design through the confirmation stage. The Footwear Product Developer will work within a team-oriented structure consisting of all disciplines necessary and available to coordinate the development of a product line achieving product objectives within the established timelines.
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The Footwear Product Developer responsibilities:
Project Management
- Show a history of effective communication practices, establishing and maintaining open, clear consistent and reliable working relationships with overseas development partners.
- Be relied upon to own project tracker documents to ensure timely completion of regular daily tasks. Provide feedback to management on areas that need additional focus.
- Display a solid understanding of department workload and demonstrate ability to prioritize efforts and push when necessary to achieve development calendar milestones.
Technical Skill
- Show an established and reliable competency in footwear development, analysis and troubleshooting with the ability to speak intelligently about footwear development with other product team and company colleagues.
- Measure and document product attributes, perform fittings and investigate construction issues with no supervision. Ability to fully dissect a shoe to fully understand details about construction that affect decision-making conversations.
- Expected to recommend solutions from moderate to complex level shoe engineering challenges that arise throughout the development process.
Industry Knowledge
- Has obtained 2-3 years of footwear development employment history and established a highly proficient level of technical knowledge of development, engineering and manufacturing processes.
- Demonstrate a thorough understanding of the footwear industry in your ability to recommend relevant and viable solutions to problems, in alignment with generally accepted industry best practices.
- High level of comfort speaking with material suppliers, factory technicians, outside contractors and consultants about shoe development best practices and objectives.
Process & Systems
- In-depth knowledge of company processes with a demonstrated ability to follow and improve those processes. Understand the limitations of the process and to constantly evaluate for process refinement.
- Show ownership in department systems in your dedication to the timely accomplishment of objectives. Ability to understand how those systems feed into the greater product team initiatives.
Strategy & Vision
- Be a key contributor to the development of department and brand strategy.
- Show support to company leadership in abiding by brand guidelines, practices, goals and initiatives and encourage colleagues to follow suit.
- From a solid foundation of development experience and industry knowledge, show ability to adapt or modify daily decisions and/or priorities to more fully align with broader company objectives. Show an ability to think strategically in all aspects of your job functions.
Other Responsibilities Include:
- Assists and contributes ideas for product design, construction, materials, compounds and components to enhance functionality, aesthetics, fit and profit margin.
- Generates a technical development package to communicate intended construction and aesthetic details of each project to factory development partners.
- Examines all prototypes to assure all specifications are correct and within product cost target.
- Facilitate the fit and wear testing at appropriate prototype stage.
- Evaluates the feedback and implements revisions.
- Understands cost implications with ability to recommend cost savings and value engineering techniques.
- Assists on production quality issues when necessary.
- Participating in international and domestic travel as required to achieve a high level of product and component development, including visits to manufacturing countries / factories to assist and review commercialization and production on key product(s).
- Accepts accountability to graphic design, production, and sales teams.
Qualifications:
- Ability to establish and maintain positive working relationships with others.
- Excellent organizational skills including effective time management, strong self-management and meeting or improving upon deadlines.
- Ability to work under stress from demanding deadlines, customer contact and changing priorities and conditions.
- Familiarity with trends in the outdoor sportswear, footwear, and fitness industries is helpful.
- Applicable technical degree preferred - manufacturing, mechanical, or chemical engineering, product design, biomechanics, etc.
- Knowledge of minimalist shoes and constructions a plus
- A minimum of two years of experience in footwear development is required.
Job Type: Salary exempt, 40 hours per week, Full-time
- Must be able to regularly commute to the Broomfield office (2-3days per week)
- Pay: $$90,000.00 - $105,000.00 DOE
This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2. The range listed is just one component of Xero’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and equity awards.
Benefits Include:
- Medical, Dental upon employment
- Additional employee funded ancillary benefits, such as: qualified HSA, or FSA, and Voluntary Life / AD&D, Accidental, Critical Care etc. are also available if you choose to participate
- 401k eligible after 3 months of employment
- Xero Shoes provided life insurance
- Employee bonus and incentive plans
- Sick and vacation accrual
Xero Shoes is handling our own recruitment. We will not respond to solicitations from recruiters.
Customer Service Support Supervisor
The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.
Principal Duties and Accountabilities:
Supervision & Leadership
- Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
- Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
- Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
- Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
- Participate in performance management, coaching, and the evaluation process for service staff.
- Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
- Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
- Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
- Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.
Dispatch Operations
- Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
- Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
- Monitor ongoing service work assignments and technician locations through active communication.
- Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
- Act as point of escalation for complex service issues or customer concerns.
- Utilize data and analytics to identify service trends and efficiency opportunities.
- Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
- Provide backup support to Service Coordinators as needed.
Job Management
- Establish new work orders in the accounting system for both new and existing customers.
- Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
- Ensure proper documentation and accuracy in all service-related information.
Sales Collaboration
- Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
- Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
- Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.
Process Improvement & Development
- Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
- Stay current with industry best practices, service software applications, and workflow optimization strategies.
Education:
- High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
- General courses in accounting preferred.
Experience:
- Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
- Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
- Knowledge of commercial HVAC systems, equipment, and terminology required.
- In-depth understanding of dispatch center operations, scheduling, and resource allocation.
- Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred
Knowledge, skills, and abilities:
- Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
- Strong leadership and mentoring skills with ability to foster collaboration within the team.
- Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
- Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
- Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
- Effective verbal and written communication skills with customers, staff, and management.
- Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
- Commitment to professional growth and the development of new skills to support evolving operational and technological needs
- Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
- Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
- Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
- Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
- Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
- Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
- Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.
Physical and/or travel demands:
- Some travel may be required.
- This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
- May require occasional bending, stooping, and lifting of files, light office equipment, etc.
Benefits and Compensation:
- The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
- Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.
To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.
U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.
JOB DESCRIPTION
Position Title: Service Account Coordinator
Department: Service, Account Management
Reports To: Sr. Account Manager
Works With: Account Managers, Operations, Dispatch, Billing, Warehouse, Safety, Field Technicians, Vendors
Primary Location: Thornton Office
Typical Schedule: Monday to Friday, 7:00 AM to 4:00 PM
Travel: No routine travel required. Occasional jobsite exposure or customer walk-throughs may be needed for learning, coordination, or account support.
Direct Reports: None
About Murphy Company
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets. We pride ourselves on our core values of employee well-being, enduring relationships, and integrity and professionalism. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients’ visions.
Position Summary
The Service Account Coordinator supports the Account Management team by coordinating customer communication, proposal preparation, and internal follow-through to keep service work organized and moving. This role helps ensure customers receive timely updates, documentation is accurate and complete, and day-to-day account activity is tracked through to completion. The position is primarily office-based in the Thornton office and works closely with internal teams, including dispatch, operations, billing, and field technicians. This is an entry-level position with strong mentor support and long-term growth opportunity for high performers as skills are mastered.
Duties and Essential Job Functions
Customer Experience and Account Coordination
- Coordinate day-to-day account activities to keep customers informed and service work progressing.
- Respond promptly and professionally to customer inquiries via phone, email, and customer portals.
- Provide clear updates, confirm next steps, and close the loop on open items.
- Serve as a communication link between customers, Account Managers, dispatch, technicians, vendors, and internal support teams.
- Track commitments, action items, and due dates to ensure follow-through and timely completion.
Proposal and Sales Support
- Assemble customer-ready proposals (service, repair, maintenance) using templates and information provided by the team.
- Review proposal packages for completeness, accuracy, and professional formatting prior to release.
- Track open proposals and support timely follow-up with customers and internal teams.
- Maintain accurate proposal and opportunity status information in CRM tools and related tracking systems.
Service Workflow and Administrative Support
- Assist with managing work orders, purchase orders, quotes, and invoicing support tasks, including tracking status and supporting documentation.
- Coordinate internal next steps with dispatch, technicians, vendors, and billing to keep work moving and expectations aligned.
- Maintain organized customer files, records, and documentation to support consistent execution and customer service.
- Identify and communicate process improvement opportunities that increase consistency, responsiveness, and efficiency.
Learning and Development
- Participate in onboarding and ongoing coaching with Account Managers and service leadership.
- Attend customer meetings and occasional site walk-throughs (as needed) to build familiarity with equipment, scope, and customer expectations.
- Build progressive capability in proposal workflow, customer communication, and coordination discipline.
Basic Qualifications (Required)
- High school diploma or GED.
- Entry-level to 2 years of experience in customer service, coordination, administrative support, or related roles (internships and relevant experience considered).
- Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort learning new tools and systems.
- Strong written and verbal communication skills, attention to detail, and follow-through.
- Ability to prioritize work, stay organized, and perform in a fast-paced, high-volume environment.
Preferred Qualifications
- Exposure to commercial HVAC, plumbing, construction, facilities, or mechanical services (not required).
- Familiarity with CRM platforms and workflow tools (Smartsheet experience is a plus).
Skills, Knowledge, Abilities, and Characteristics
- Strong organization and multitasking skills with consistent follow-through.
- Customer-first mindset and professional communication habits.
- Ability to build relationships across customers, field teams, and internal departments.
- Practical problem-solving and a continuous improvement mindset.
- Dependable, team-oriented, and adaptable when priorities shift.
- High standards for accuracy, quality, and responsiveness.
Working Conditions and Physical Requirements
- Primarily office-based role at the Thornton office.
- Occasional jobsite exposure or customer walk-throughs may be required to support learning and coordination.
- Typical office demands include sitting, standing, computer work, and phone use.
- When on a jobsite, the ability to navigate mechanical rooms and active work areas while following safety protocols.
- Occasional light lifting of office materials (files, binders, small packages).
Performance Expectations (Examples)
- Maintain timely, professional customer communication and reliably close the loop on open items.
- Keep proposal and coordination workflows organized, accurate, and on schedule.
- Maintain clean CRM documentation and status visibility for assigned activities.
- Demonstrate consistent improvement in coordination ownership, responsiveness, and accountability.
Career Path and Development
This role provides foundational experience in account coordination, customer communication, and proposal workflow within the mechanical service business. With demonstrated performance and business need, responsibilities may expand over time.
Compensation and Benefits (HR to Complete for Posting)
Pay Range: $60,000 to $75,000
Incentive/Bonus: (if applicable)
Benefits Summary: (medical, dental, vision, 401(k), PTO, paid holidays, profit sharing, wellness program)
Duration: 3 months (Poss. of Extension)
Location: Westminster, CO, 80021, Hybrid
Work Schedule: Mon-Fri, 9 AM - 6 PM MT
Job description:
In this role, you will serve as the primary technical bridge between internal teams and external field partners. You ensure every installation meets strict technical standards and is completed on schedule. You will collaborate daily with Partner Project Managers, Sales Engineers, and Tier 2 technicians to troubleshoot real?time issues and guide the successful deployment of surveillance systems.
Key Responsibilities:
Technical Field Support:
- Act as the primary technical point of contact for field technicians.
- Primary POC for field technicians; troubleshoot complex issues during installation
- Troubleshoot complex installation issues in real time.
- Provide expert guidance during surveillance system deployments.
- Technical Support: Log calls, identify problems, use scripts/checklists, escalate to Tier 2 as needed
Quality Assurance:
- Perform detailed technician checkout processes.
- Ensure installations meet the Scope of Work (SOW) and system integration requirements.
Stakeholder Management:
- Maintain strong working relationships with customers and installation partners.
- Provide clear, detailed feedback on technician performance and installation progress.
Documentation:
- Update internal systems with installation status, troubleshooting steps, and final resolutions.
- Log calls, identify problems, and walk users through solutions using standard scripts or checklists.
- Coordinate with Tier 2+ IT resources when escalation is required.
- Update internal systems with installation status & technical resolutions
Experience Requirements:
- 1-3 years in a technical support role with growing responsibility.
- Previous field experience is a major plus.
Technical Skills:
- Proficiency with Linux, Google Workspace, and ideally Salesforce.
- Strong background in networking and system integration.
- Familiarity with surveillance system installation and operation.
Soft Skills:
- High attention to detail
- Strong communication with both technical and non?technical stakeholders
- Ability to work in a fast?paced, troubleshooting?heavy environment
- Customer?focused mindset
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
- Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
- Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
- Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
- Develop business relationships with field team to maximize coverage of shared targets.
- Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
- Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
- Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
- Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
- Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
- Experience selling in the Cardiovascular space preferred
- Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
- Excellent communication & rapport building skills.
- Ability to articulate complex clinical data.
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
- Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Target base salary range is $20.00-$24.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Anticipated Date of Application Closure - 4/2/26
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Target base salary range is $20.00-$24.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Anticipated Date of Application Closure - 4/2/26