Logistics And Warehousing Jobs in Florida Remote
430 positions found
Clearly Logistics is a fast-moving, people-first freight brokerage firm on a mission to deliver exceptional logistics solutions through teamwork and innovation. We operate in a dynamic industry where every day brings new challenges, and we thrive by staying agile and collaborative. Our internal culture is the heartbeat of our success – we believe in investing in our people, celebrating wins together, and always doing right by our customers and each other.
Our Core Values – CLEARLY: We live by our core values, which form the acronym CLEARLY and guide everything we do:
- Collaboration at our Core – Working together as one team to achieve shared success.
- Lead with Integrity – Doing the right thing, even when no one is watching.
- Exceed Expectations – Going above and beyond for our customers and colleagues.
- Accountability in Action – Taking ownership of our results and responsibilities.
- Results-Driven Focus – Striving for excellence and delivering on our promises.
- Logistics Innovation – Embracing creativity and new ideas to drive logistics forward.
- You Matter – Valuing each individual on our team and treating everyone with respect.
As a Logistics Coordinator (Broker-in-Training), you will be immersed in learning the fundamentals of freight brokering from day one. This role is designed as a gateway to a successful career in logistics brokerage. You’ll start by supporting our experienced brokers and operations team in coordinating shipments and solving transportation challenges. Through hands-on mentorship and a structured training program, you will gradually take on more responsibility with the goal of growing into a full-fledged Logistics Broker managing your own customer and carrier accounts over time. If you’re an ambitious self-starter looking to break into the logistics industry, this is your chance to learn, grow, and make an impact in a supportive, high-energy environment.
Key Responsibilities- Coordinate Shipments: Assist in planning and executing freight shipments from pickup to delivery, ensuring timely pickups, transit updates, and on-time deliveries.
- Support Carrier Relations: Communicate daily with carriers (truck drivers and dispatchers) to secure capacity for shipments. Negotiate rates and book loads under the guidance of senior brokers to meet customer needs at competitive prices.
- Customer Service: Provide exceptional service to our clients by tracking shipments proactively and informing customers of any status updates or issues. Address problems or delays with creativity and urgency, ensuring our customers’ expectations are exceeded.
- Documentation & Administration: Handle the paperwork and data entry for shipments. This includes creating load confirmations, verifying carrier credentials, updating load status in our system, and reviewing carrier invoices for accuracy.
- Problem Solving: Jump in to resolve transportation challenges as they arise – whether it’s rerouting a shipment, finding last-minute capacity, or resolving delivery discrepancies. You’ll work with your team to develop creative solutions that keep freight moving and customers happy.
- Team Collaboration: Work closely with your mentor and the broader team on daily operations and special projects. Contribute ideas to streamline processes, improve services, and drive innovation in line with our Logistics Innovation value.
- Broker Development: Take advantage of every learning opportunity. Over time, build the skills and knowledge (pricing, market trends, relationship-building) needed to transition into managing your own clients and carriers as a Logistics Broker.
- Education & Experience: High school diploma or GED required. A bachelor’s degree in Business, Supply Chain, or related field is a plus (but not required). Entry-level candidates are welcome – if you have internship or work experience in logistics, transportation, or customer service, that’s a bonus.
- Communication Skills: Excellent verbal and written communication skills. You’re comfortable talking on the phone and writing professional emails.
- Interpersonal Skills: People-person who can build rapport and relationships with carriers, customers, and team members. Collaboration at our Core is one of our values for a reason – we need team players who lift others up.
- Organized & Detail-Oriented: Strong organizational skills with the ability to juggle multiple shipments and tasks without letting details slip through the cracks.
- Problem Solver: Analytical mindset and cool under pressure. When faced with a challenge, you take initiative to find solutions (and you’re not afraid to ask for help or input from teammates).
- Tech-Savvy: Proficiency with basic computer applications (email, MS Office, especially Excel). Experience with transportation management software or the ability to learn new systems quickly is important.
- Motivation & Attitude: Self-motivated and eager to learn. You take accountability for your work and have a Results-Driven Focus to meet goals. A positive attitude and resilience in a fast-paced environment are key to succeeding in logistics.
- Cultural Fit: A genuine alignment with Clearly Logistics’ core values (CLEARLY). You conduct yourself with integrity, welcome accountability, and truly believe that “You Matter” applies to every colleague and customer. We’re looking for someone who wants to grow with the team, not just individually.
- Comprehensive Training & Mentorship: You will receive hands-on training from day one, including one-on-one mentorship from seasoned logistics professionals who are invested in your growth. We’ll teach you the ins and outs of freight brokering and support you as you develop new skills.
- Career Development: This role is a career launch pad. We are committed to promotion from within – high performers can expect to take on greater responsibilities quickly. Your hard work and results will open doors to advance into roles such as Logistics Broker, Account Manager, or Team Lead as you grow with us.
- Supportive, People-First Culture: Experience a people-centric work environment where You Matter isn’t just a slogan. We foster a positive, inclusive atmosphere where your ideas are encouraged and your contributions are recognized. Need help or guidance? Teammates and leaders are approachable and ready to assist – we succeed together.
- Fast-Paced & Rewarding Environment: If you thrive in a fast-moving setting, you’ll fit right in. No two days are the same in freight, and that excitement comes with the satisfaction of overcoming challenges as a team. You’ll see the tangible impact of your efforts every day, keeping you engaged and motivated.
- Innovative Mindset: Join a company that embraces change and Logistics Innovation. You’ll be part of a forward-thinking team that leverages the latest ideas and technologies (built in-house – no AI tools referenced here!) to improve how we serve customers. Your feedback and suggestions will be valued as we continuously improve.
- Recognition & Rewards: We believe in Exceeding Expectations for our employees too. Expect competitive compensation and benefits, and performance-based incentives that reward your dedication. Hard work doesn’t go unnoticed – we celebrate individual and team successes regularly.
Ready to launch your logistics career with a company that truly invests in you? Apply today and discover why Clearly Logistics is the ideal place to start your journey in freight brokerage. Join us, grow with us, and help us continue to exceed expectations – clearly a great opportunity awaits!
Warehouse & Logistics Manager
Operations Department | Miami, FL (On-Site)
About us:
A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.
Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."
Position Summary:
As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.
Core Responsibilities:
- Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
- Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
- Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
- Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
- Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
- Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
- Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
- Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives
Must-Have Requirements:
- Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
- Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
- Technology / WMS aptitude hands on experience with - Warehouse Management Systems (WMS) technical proficiency, WMS implementations, WMS strategy, or optimizations with a WMS, ERP platforms is required for this role. (RF-SMART/NetSuite experience a plus).
- Automation Technologies such as Locus Robotics, AutoStore or similar
- On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
- Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
- Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
- US work authorization - must be legally authorized to work for any US employer without sponsorship requirements
Preferred Qualifications:
- Multi-site warehouse or distribution experience
- Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution
What Makes This Role Unique:
Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems
Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role
Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations
Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.
Selection Process:
Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.
Ready to Transform Operations with Us?
If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.
Account Manager (Expedite Logistics)
We’re growing at EXPRESS Logistics and hiring Account Managers to support and expand our customer base. This role is designed for logistics professionals who understand freight flow and want to own customer relationships after the sale- ensuring execution, service, and long-term account growth.
As an Account Manager, you’ll act as the central point of contact between customers, sales, and operations, managing daily freight activity while identifying opportunities to strengthen and grow each account.
What You’ll Do
- Own day-to-day customer relationships following sales handoff
- Manage and distribute quote requests for Expedite, and some FTL
- Coordinate closely with sales and operations to ensure accurate pricing and execution
- Support RFQ/RFP bid packages and account reviews
- Monitor service performance, resolve issues, and maintain strong communication
- Identify upsell and growth opportunities within existing accounts
What We’re Looking For
- Experience in logistics, transportation, brokerage, or freight operations
- Strong communication and relationship-management skills
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented, proactive, and solution-driven mindset
Why Express Logistics
- Established logistics provider with over 20 years in the industry
- Growing team with clear paths for advancement
- High-impact role supporting customer retention and profitability
- Collaborative environment that values execution and accountability
If you have logistics experience and enjoy managing freight, customers, and relationships, we’d love to connect.
Apply here or message me directly to learn more.
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start:Sign up in minutes and get on the road fast.**
- Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start:Sign up in minutes and get on the road fast.**
- Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Be part of our success story as a American Airlines Logistics Coordinator (Remote) to assist with processing returns and exchanges, maintain accurate records and documentation, and work collaboratively across teams and departments.
Other duties include adapt to shifting priorities and business needs, follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, respond promptly to inquiries and resolve basic issues, coordinate tasks to ensure deadlines are met, along with assist with organizing, stocking, and general upkeep, manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, support the preparation and delivery of goods or services.
To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions.
Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.
Remote working/work at home options are available for this role.
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start:Sign up in minutes and get on the road fast.**
- Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Remote working/work at home options are available for this role.
Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.
Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.
We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.
Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.
Purpose of the Job
The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.
Description of responsibilities:
In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.
- Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
- Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
- Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
- Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
- Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
- Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
- Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
- Support project governance through regular communication, structured reporting, and timely escalation when needed.
- Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.
Core Competencies:
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences
Customer Focus - Building strong customer relationships and delivering customer-centric solutions
Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals
Required Qualifications:
- Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
- Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
- Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
- Familiarity with Software Development and Agile Methodologies is beneficial.
- Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
- Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
- Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
- Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.
Preferred Qualifications:
- Familiar with Agile methodologies
- Prior experience in warehousing, transportation, logistics and or similar applications experience
- Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).
Benefits:
- Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
- Generous paid time off policy
- Company-matched 401(k) retirement plan to help you secure your future
- Tuition reimbursement program to support your continued education and career advancement
- Employee assistance program providing confidential counseling and support services for personal challenges
- Discretionary employee bonus program
- Employee Discounts and perks through our PEO
Pay range: From $90,000.00, per year salary
This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.
Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Remote working/work at home options are available for this role.
Must Haves:
- 2-5+ years experience in provisioning and project coordination, ideally within a supply chain or telecom environment
- Strong grasp of circuits or networking protocols, MPLS, SD-WAN, VPN, and related technologies
- Familiarity with supply chain software and infrastructure (SAP, Oracle SCM, WMS)
- Excellent organizational and vendor management skills
- Comfortable working in fast-paced, cross-functional environments
Preferred Qualifications:
- Experience with network automation tools
- Exposure to cloud-based logistics platforms
- Project management certification (PMP, Agile)
- Previous experience working with a telecom company or supply chain/warehousing organization
Day-To-Day:
Insight Global is seeking a WAN Provisioning Coordinator to drive the deployment and optimization of wide area network (WAN) infrastructure across our clients national logistics footprint. This role bridges telecom provisioning expertise with the client’s dynamic supply chain operations, ensuring robust connectivity for mission-critical systems across warehouses, distribution centers, and transportation hubs.
Key Responsibilities
- Lead end-to-end provisioning of WAN circuits and telecom services across client's logistics network.
- Partner with telecom carriers to manage service orders, installations, and escalations.
- Support digital supply chain platforms (WMS, TMS, ERP) by ensuring high-availability network access.
- Coordinate network rollouts for new facility launches and infrastructure upgrades.
- Monitor WAN performance and implement proactive measures to maintain uptime and throughput.
- Maintain detailed documentation of provisioning workflows, vendor SLAs, and network assets.
- Collaborate with IT, operations, and engineering teams to align network capabilities with business needs.
- Organize and arrange for staff members to represent organization at meetings and conference
- Notes commitments made during meetings and arrangements for staff implementation
- Prepares reports including conclusions and recommendations for solution or operational administrative problems
- Research and compile reports to make recommendations based on findings
Compensation:
$25/hr to $35/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Remote working/work at home options are available for this role.
We’re searching for a Remote Assistance Specialist who will play a crucial role in expanding the
remote operations team. This person will be responsible for safely monitoring and resolving trigger
requests from fleet vehicles across public roads and closed course testing sites.
- Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
- Safely send remote commands to autonomous vehicles for on road and closed course testing
- Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
- Triage and review of remote assist workflows that are key to performance metrics and compliance
- Escalate operational blockers with suggested solutions
- Demonstrate positive impact by working on cross-functional projects as time permits
- Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
- Work toward quantitative and qualitative goals that impact all of Vehicle Operations
- Interact with the public as an ambassador for the company
Required Qualifications:
- Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
- Excellent communication skills, both written and verbal
- Keen attention to detail
- Ability to prioritize and make strategic decisions proactively
- Consistent focus on safety
- Ability to think critically
- Willingness to learn every day
- Valid U.S. driver’s license with at least 5 years of driving history and a clean driving record, validated by MVR check
- Must pass initial and random drug and alcohol screenings
- 100% in office with the ability to travel as needed
- Available to work day or night shifts
- Ability to work early mornings or late nights, on rotating shifts
- Ability to work regular overtime and some weekends
Desired Qualifications
- Experience in operations, technology, customer service, or automotive field
- Proficient in G-Suite
- Command line interface experience
- Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
- Experience working in a collaborative environment - team player
Remote working/work at home options are available for this role.