Information Technology Jobs in Stevenson, MD

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Project Manager

Baltimore, MD | Hybrid Remote

12-Month Contract

$/hr. DOE

The Corporate & Commercial Platforms team at one of our largest energy clients is seeking a Project Manager to support multiple initiatives focused on customer-facing applications and ServiceNow platform improvements. This role will manage 3-4 concurrent projects and play a key role in coordinating stakeholders, supporting execution, and ensuring project milestones are met across both Agile and Waterfall initiatives.

The ideal candidate is organized, proactive, and comfortable working across multiple stakeholder groups, including internal teams and external partners. This individual will support project governance, meeting coordination, risk tracking, reporting, and light analysis while helping drive progress across several technology initiatives including ServiceNow platform enhancements, service portal consolidation, and application upgrades. This role is ideal for someone who enjoys wearing multiple hats and supporting both project management and business analysis activities within a dynamic technology environment.

Basic Qualifications:

• Bachelor's degree in a related field (Business, Information Systems, or similar).
• 3–7 years of experience in project management, project coordination, or business analysis.
• Experience managing multiple concurrent technology projects.
• Familiarity with ServiceNow environments or enterprise application platforms.
• Experience with Microsoft Project, Excel, and PowerPoint for project tracking and reporting.
• Strong organizational and stakeholder management skills.
• Ability to coordinate UAT activities, risk tracking, and status reporting.
• Experience working with external vendors or consulting partners.
• Strong communication skills and ability to engage across multiple stakeholder groups.
• Awareness of Agile and Waterfall delivery methodologies.
• ITIL familiarity is a plus.
• PMP certification not required.

Responsibilities:

• Manage and coordinate 3–4 concurrent projects supporting customer-facing platforms and internal service tools.
• Support initiatives to reduce customizations within the ServiceNow platform and improve platform standardization.
• Assist with consolidation of HR and IT service portals within ServiceNow following pilot implementation.
• Coordinate project meetings, stakeholder communications, and status reporting.
• Track project risks, issues, timelines, and stakeholder updates to ensure alignment and visibility.
• Coordinate User Acceptance Testing (UAT) and support project milestone delivery.
• Work with external consulting partners and vendors to ensure deliverables and escalations are managed effectively.
• Support an upcoming upgrade to the OpenText LoadRunner performance testing platform.
• Maintain project tracking and reporting within ServiceNow and Microsoft Project.
• Provide light data analysis and reporting using Excel, PowerBI, and PowerPoint.
• Assist leadership with stakeholder alignment and program preparation activities for future strategic initiatives.

What's in it for you?

A welcoming, team environment where you will be provided an opportunity to work with a Fortune 200 company in Baltimore, MD. Eight Eleven Group offers full medical, dental and vision benefits, PTO and 401K match.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Terms of Employment

• W2 Contract, 6+ Months

• Hybrid role (4 times a month as client requirement) at Baltimore, MD

Overview

The IT Operations & Service Delivery Manager is responsible for the overall operational oversight, performance, and continuous improvement of identity and access management services supporting our federal customer. This role provides management, direction, and accountability for Identity, Credential and Access Management services and the teams that support them.

The IT Operations & Service Delivery Manager ensures services are delivered in accordance with contractual service levels, customer requirements, and IT Service Management (ITSM) best practices. This role serves as the primary operational escalation point and works closely with Program Management, federal stakeholders, and technical teams to ensure reliable, secure, and customer-focused ICAM operations.

Position Overview

• Management role with accountability for people, process, and performance

• Strategic and operational focus rather than hands-on ticket resolution

• Serves as a key decision-maker for ICAM operations and service delivery

Responsibilities

Operational Oversight & Service Delivery

• Own the day-to-day operations of ICAM services, ensuring consistent, high-quality delivery

• Ensure incidents and service requests are handled within contractual SLAs and performance targets

• Establish and monitor operational metrics, dashboards, and reports for service performance

• Oversee ServiceNow (SNOW) queue health, workload distribution, and ticket quality

Team Leadership & Management

• Manage and provide direction to ICAM Administrators and engineers supporting operations

• Ensure appropriate staffing, workload coverage, and skill alignment across ICAM operations

• Set operational goals and expectations for ICAM teams and monitor performance against them

• Foster a culture of accountability, customer service excellence, and continuous improvement

Incident & Escalation Management

• Serve as the senior operational escalation point for critical incidents involving ICAM

• Coordinate cross-team response during high-impact incidents and outages

• Ensure timely, transparent communication with Program Management and customer stakeholders during escalations

• Oversee root-cause analysis and corrective action planning for recurring or systemic issues

Process, Governance & Continuous Improvement

• Define, refine, and enforce operational processes for identity and access management support

• Review and approve recommendations for improvements to:

• Ticket workflows

• SNOW configurations

• Support procedures and escalation paths

• Drive operational excellence initiatives to reduce incidents, improve response times, and enhance user experience

Identity Lifecycle & Access Governance

• Ensure proper execution of the end-to-end identity lifecycle, including onboarding, access changes, and offboarding

• Oversee role-based access control (RBAC) practices to ensure least-privilege access

• Ensure ICAM operations align with federal security, compliance, and audit requirements

Documentation & Knowledge Management

• Ensure the creation, maintenance, and governance of:

• Knowledge Base Articles (KBAs)

• Standard Operating Procedures (SOPs)

• Operational runbooks and process documentation in Confluence

• Promote documentation standards and consistency across ICAM teams

Stakeholder & Program Collaboration

• Act as the primary operational interface with Program Management and federal stakeholders

• Provide insights into operational risks, trends, and improvement opportunities

• Participate in and facilitate meetings to provide operational guidance to customer

• Support audits, reviews, and compliance activities related to ICAM services.

Required Skills & Experience

• Strong leadership and operational management experience in identity and access management environments

• Deep understanding of ICAM products and identity lifecycle processes

• Advanced experience with ServiceNow (SNOW) for incident, service request, and reporting management

• Proven ability to manage teams, set priorities, and drive outcomes without day-to-day supervision

• Strong analytical skills for identifying trends, risks, and systemic issues

• Excellent customer service mindset with the ability to instill service excellence across teams

• Exceptional written and verbal communication skills for executive, customer, and technical audiences

Preferred Qualification

• Bachelor of Science Degree in Information Systems.

• ITIL 4 Foundation certification in IT Service Management (ITSM)

• Experience supporting or contracting with a federal client, preferably CMS

• Experience managing identity services in a regulated or compliance-driven environment

________________________________________

nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers. Through our partnership with the National Institutes of Health, Kelly Government Solutions offers administrative, IT, engineering, scientific, and healthcare professionals the opportunity to work with the leading medical research center in the world. We are seeking an experienced individual to work as a Clinical Research Coordinator at the National Institutes of Health in Baltimore, MD.

The Clinical Research Coordinator provides comprehensive support services to fulfill the operational objectives of the National Institute on Aging. The primary responsibilities involve coordination and oversight of all activities related to medical records, support of clinical operations, participant scheduling, and research data management for the HANDLS study.

Schedule:

Full-Time, Monday-Sunday Variable Schedule- Includes possibility of holidays

Key Duties and Responsibilities:

• Monitor the electronic medical record system to ensure completeness of data collection forms, progress notes, participant information forms, and diagnostic test completion forms.
• Work closely with medical records staff to set priorities based on participant numbers and anticipated workflow.
• Query relational databases and generate individual participant report packages; address technical issues with the HANDLS programming team.
• Audit medical records for compliance, identify errors, ensure timely corrections, and participate in regular chart review meetings with research staff.
• Schedule and confirm appointments for HANDLS MRV visits and out-of-state participants using a custom-designed computerized system; prioritize contact based on appointment availability and likelihood of participant engagement.
• Identify and follow up on missed HANDLS appointments, including contacting participants' families or emergency contacts, assisting with rescheduling, and managing bulk mailings for appointments.
• Conduct initial disability and special needs screening during scheduling calls, evaluating participant needs and notifying HANDLS staff for follow-up.
• Review clinical laboratory results daily via the database, prepare lab reports, ensure physician review within 5-7 days, communicate abnormal results, and prepare alert letters for immediate reporting to participants.
• Prepare charts, data collection forms, and participant materials for clinical staff; coordinate delivery and filing of records and supplies.
• Coordinate support from medical records staff on outreach events (e.g., open houses and community events).
• Attend study meetings, write and annually review operational manual sections, assist with new employee orientation, and participate in mandatory training.
• Enter research data, prepare participant result packets (lab results, health education materials), and coordinate all bulk mailings.

Qualifications:

• Bachelor's degree from an accredited institution required.
• Minimum of 2 years' experience as a Clinical Research Coordinator
• Proficiency with MS Office Suite.
• Ability to work both independently and closely with others.
• Must be able to maintain confidentiality of sensitive data.

MedStar Health is looking for a Radiology Technologist to join our MedStar Health Urgent Care team!

As a Radiology Technologist, you will perform clinical and administrative duties in the MedStar Health Settings consistent with policies & procedures. Works under the supervision of a physician and performs patient intake, standing orders or protocols, venipuncture, laboratory testing and patient follow up. Will also administer oral, IM, SC, or intradermal medications when ordered by a provider, after demonstrating competency to the Clinical Professional Development Specialist or designee. Clinical Care Specialists (CCSs) certified as Radiologic Technologists also perform and transmit X-ray diagnostic images. This position documents as appropriate in the medical record and supports optimal patient flow.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Ability to float to other sites/locations within the system to be able to perform all duties at multiple entities.

• Adheres to MedStar Health Code of Conduct and its Compliance plan; complies with governmental and accreditation guidelines, completing all scheduled training including, but not limited to, safety, infection control, OSHA, CPR (Cardiac Pulmonary Resuscitation), EMR (Electronic Medical Record), general compliance, harassment, and service. Cleans, stocks, and sterilizes equipment in addition to cleaning and preparing patient rooms for care delivery. Delivers patient care consistent with policy and with high regard for patient/ employee safety and quality of care.

• Embraces new technology and use of the electronic health record. Manages patient flow with consistent and frequent communication with patients/family and genuine regard for their time and comfort.Performs other testing and care consistent with the scope of the MedStar Health practices including, but not limited to, spirometry/ PFTs, patient vitals and BMI, EKGs, vision and hearing test, splinting, and general patient care under the supervision of the medical provider. Performs patient follow up calls for lab tests, patient experience, and clinical results in accordance with policy and in a professional manner.

• Performs venipuncture and selected patient and laboratory testing (point of care); initiates care pathways in accordance with policy. Performs x-rays in accordance with medical provider orders; forwards images to the appropriate radiologist for overreads; maintains x-ray equipment and adheres to safety standards. Promotes an atmosphere of respect toward patients, families, vendors, employers, and co-workers. Communicates professionally.

• Provides care consistent with MedStar's mission, vision, and values and in a manner that engenders patient confidence and loyalty by exceeding expectations. Serves as a patient escort throughout the care process and assists in patient discharge, assuring clarity for the patient or family member(s). Supports new clinical and service initiatives; seeks opportunities to improve care and the patient experience.

• Supports other members of the team during downtime or bottlenecks in patient processing. Understands and participates in basic computer and patient intake skills at the front desk. Supports the medical provider in patient examination, testing and education. Under medical provider supervision, prepares and administers oral medications and injections limited to intradermal, subcutaneous, and intramuscular after demonstrating competency to the Clinical Professional Development Specialist or designee.

Qualifications:

• Associate degree.

• Completion of an approved R.T. program.

• Externship in a medical or ambulatory health setting.

• 2 years of medical office experience preferred.

• ARRT (American Registry of Radiologic Technology) Certification.

• Maryland, Virginia, or DC State License.

• BLS (Basic Life Support).

• Adheres to MedStar Health Code of Conduct and its Compliance plan; complies with governmental and accreditation guidelines, completing all scheduled training including, but not limited to, safety, infection control, OSHA, CPR (Cardiac Pulmonary Resuscitation), EMR (Electronic Medical Record), general compliance, harassment, and service. Cleans, stocks, and sterilizes equipment in addition to cleaning and preparing patient rooms for care delivery. Delivers patient care consistent with policy and with high regard for patient/ employee safety and quality of care.
• Embraces new technology and use of the electronic health record. Manages patient flow with consistent and frequent communication with patients/family and genuine regard for their time and comfort. Performs other testing and care consistent with the scope of the MedStar Health practices including, but not limited to, spirometry/ PFTs, patient vitals and BMI, EKGs, vision and hearing test, splinting, and general patient care under the supervision of the medical provider. Performs patient follow up calls for lab tests, patient experience, and clinical results in accordance with policy and in a professional manner.
• Performs venipuncture and selected patient and laboratory testing (point of care); initiates care pathways in accordance with policy. Performs x-rays in accordance with medical provider orders; forwards images to the appropriate radiologist for overreads; maintains x-ray equipment and adheres to safety standards. Promotes an atmosphere of respect toward patients, families, vendors, employers, and co-workers. Communicates professionally.
• Provides care consistent with MedStar's mission, vision, and values and in a manner that engenders patient confidence and loyalty by exceeding expectations. Serves as a patient escort throughout the care process and assists in patient discharge, assuring clarity for the patient or family member(s). Supports new clinical and service initiatives; seeks opportunities to improve care and the patient experience.
• Supports other members of the team during downtime or bottlenecks in patient processing. Understands and participates in basic computer and patient intake skills at the front desk. Supports the medical provider in patient examination, testing and education. Under medical provider supervision, prepares and administers oral medications and injections limited to intradermal, subcutaneous, and intramuscular after demonstrating competency to the Clinical Professional Development Specialist or designee.

• Associate degree.
• Completion of an approved R.T. program.
• Externship in a medical or ambulatory health setting.
• 2 years of medical office experience preferred.
• ARRT (American Registry of Radiologic Technology) Certification.
• Maryland, Virginia, or DC State License.
• BLS (Basic Life Support).

General Summary of Position

MedStar Health is looking for a Radiology Technologist to join our MedStar Health Urgent Care team!

As a Radiology Technologist, you will perform clinical and administrative duties in the MedStar Health Settings consistent with policies & procedures. Works under the supervision of a physician and performs patient intake, standing orders or protocols, venipuncture, laboratory testing and patient follow up. Will also administer oral, IM, SC, or intradermal medications when ordered by a provider, after demonstrating competency to the Clinical Professional Development Specialist or designee. Clinical Care Specialists (CCSs) certified as Radiologic Technologists also perform and transmit X-ray diagnostic images. This position documents as appropriate in the medical record and supports optimal patient flow.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Ability to float to other sites/locations within the system to be able to perform all duties at multiple entities.

• Adheres to MedStar Health Code of Conduct and its Compliance plan; complies with governmental and accreditation guidelines, completing all scheduled training including, but not limited to, safety, infection control, OSHA, CPR (Cardiac Pulmonary Resuscitation), EMR (Electronic Medical Record), general compliance, harassment, and service. Cleans, stocks, and sterilizes equipment in addition to cleaning and preparing patient rooms for care delivery. Delivers patient care consistent with policy and with high regard for patient/ employee safety and quality of care.

• Embraces new technology and use of the electronic health record. Manages patient flow with consistent and frequent communication with patients/family and genuine regard for their time and comfort.Performs other testing and care consistent with the scope of the MedStar Health practices including, but not limited to, spirometry/ PFTs, patient vitals and BMI, EKGs, vision and hearing test, splinting, and general patient care under the supervision of the medical provider. Performs patient follow up calls for lab tests, patient experience, and clinical results in accordance with policy and in a professional manner.

• Performs venipuncture and selected patient and laboratory testing (point of care); initiates care pathways in accordance with policy. Performs x-rays in accordance with medical provider orders; forwards images to the appropriate radiologist for overreads; maintains x-ray equipment and adheres to safety standards. Promotes an atmosphere of respect toward patients, families, vendors, employers, and co-workers. Communicates professionally.

• Provides care consistent with MedStar's mission, vision, and values and in a manner that engenders patient confidence and loyalty by exceeding expectations. Serves as a patient escort throughout the care process and assists in patient discharge, assuring clarity for the patient or family member(s). Supports new clinical and service initiatives; seeks opportunities to improve care and the patient experience.

• Supports other members of the team during downtime or bottlenecks in patient processing. Understands and participates in basic computer and patient intake skills at the front desk. Supports the medical provider in patient examination, testing and education. Under medical provider supervision, prepares and administers oral medications and injections limited to intradermal, subcutaneous, and intramuscular after demonstrating competency to the Clinical Professional Development Specialist or designee.

Qualifications:

• Associate degree.

• Completion of an approved R.T. program.

• Externship in a medical or ambulatory health setting.

• 2 years of medical office experience preferred.

• ARRT (American Registry of Radiologic Technology) Certification.

• Maryland, Virginia, or DC State License.

• BLS (Basic Life Support).

General Summary of Position

MedStar Health is looking for a Radiology Technologist to join our MedStar Health Urgent Care team!

As a Radiology Technologist, you will perform clinical and administrative duties in the MedStar Health Settings consistent with policies & procedures. Works under the supervision of a physician and performs patient intake, standing orders or protocols, venipuncture, laboratory testing and patient follow up. Will also administer oral, IM, SC, or intradermal medications when ordered by a provider, after demonstrating competency to the Clinical Professional Development Specialist or designee. Clinical Care Specialists (CCSs) certified as Radiologic Technologists also perform and transmit X-ray diagnostic images. This position documents as appropriate in the medical record and supports optimal patient flow.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the Healthiest Maryland Businesses. Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Ability to float to other sites/locations within the system to be able to perform all duties at multiple entities.

• Adheres to MedStar Health Code of Conduct and its Compliance plan; complies with governmental and accreditation guidelines, completing all scheduled training including, but not limited to, safety, infection control, OSHA, CPR (Cardiac Pulmonary Resuscitation), EMR (Electronic Medical Record), general compliance, harassment, and service. Cleans, stocks, and sterilizes equipment in addition to cleaning and preparing patient rooms for care delivery. Delivers patient care consistent with policy and with high regard for patient/ employee safety and quality of care.

• Embraces new technology and use of the electronic health record. Manages patient flow with consistent and frequent communication with patients/family and genuine regard for their time and comfort.Performs other testing and care consistent with the scope of the MedStar Health practices including, but not limited to, spirometry/ PFTs, patient vitals and BMI, EKGs, vision and hearing test, splinting, and general patient care under the supervision of the medical provider. Performs patient follow up calls for lab tests, patient experience, and clinical results in accordance with policy and in a professional manner.

• Performs venipuncture and selected patient and laboratory testing (point of care); initiates care pathways in accordance with policy. Performs x-rays in accordance with medical provider orders; forwards images to the appropriate radiologist for overreads; maintains x-ray equipment and adheres to safety standards. Promotes an atmosphere of respect toward patients, families, vendors, employers, and co-workers. Communicates professionally.

• Provides care consistent with MedStar's mission, vision, and values and in a manner that engenders patient confidence and loyalty by exceeding expectations. Serves as a patient escort throughout the care process and assists in patient discharge, assuring clarity for the patient or family member(s). Supports new clinical and service initiatives; seeks opportunities to improve care and the patient experience.

• Supports other members of the team during downtime or bottlenecks in patient processing. Understands and participates in basic computer and patient intake skills at the front desk. Supports the medical provider in patient examination, testing and education. Under medical provider supervision, prepares and administers oral medications and injections limited to intradermal, subcutaneous, and intramuscular after demonstrating competency to the Clinical Professional Development Specialist or designee.

Qualifications:

• Associate degree.

• Completion of an approved R.T. program.

• Externship in a medical or ambulatory health setting.

• 2 years of medical office experience preferred.

• ARRT (American Registry of Radiologic Technology) Certification.

• Maryland, Virginia, or DC State License.

• BLS (Basic Life Support).