Information Technology Jobs in Overland Park
272 positions found
Excelligence Learning Corporation is a privately held educationservices company founded in 1985 and headquartered in Monterey, California. As a global leader in early childhood and elementary education, it develops, manufactures, and distributes over 20,000 educational products and instructional solutions-ranging from classroom supplies and furnishings to proprietary curricula and digital learning tools-under awardwinning brands such as Discount School Supply, Really Good Stuff, Frog Street, Children's Factory, Steve Spangler Science, and others Glassdoor+3Great Place To Work+3Glassdoor+3. Driven by the mission "Empowering The Education Experience," Excelligence leverages cuttingedge technologies, earlybrain science, and robust fulfillment systems to support more than 33 million young learners and the educators who serve them Great Place To Work. With multiple locations across the U.S., including a major manufacturing and distribution center near Kansas City in Gardner, Kansas, the organization blends national scale with local impact-recognized for both community environmental stewardship and as a Great Place to Work
Overview
Excelligence Learning Corporation is seeking a detail-oriented, data-driven Business Systems Analyst to support Discount School Supply's inventory planning and purchasing operations with a strong focus on systems, analytics, and business intelligence tools. This role is critical in enhancing operational decision-making by leveraging BI platforms, structured datasets, and advanced reporting to deliver insights that directly impact forecasting accuracy, inventory performance, and supplier compliance.
You will work cross-functionally with Purchasing Managers, IT, Kitting, and Operations to ensure end-to-end visibility of inventory health while building tools, dashboards, and models that streamline workflows and deliver business-critical intelligence.
Core Responsibilities
Business Intelligence & Systems Development
- Build and maintain dashboards and reporting tools in BI platforms such as Tableau or Power BI to monitor KPIs like service levels, inventory turns, forecast accuracy, and supplier performance.
- Utilize SQL and data warehouse environments to extract, transform, and analyze large data sets.
- Translate business questions into data requirements and drive data quality and visibility across purchasing, merchandising, and fulfillment functions.
- Partner with IT and Operations teams to improve systems integration, data flow, and automation of recurring reports.
- Regularly publish proposed supply plans by synthesizing inputs from demand forecasts, current inventory levels, safety stock thresholds, and lead times.
- Lead small-scale BI and system enhancement projects that improve inventory insights and forecasting agility.
Inventory Analysis & Demand Planning
- Deliver weekly performance scorecards and KPI dashboards to support Purchasing Managers and guide decision-making.
- Develop forward-looking inventory glidepaths and simulate future stock scenarios to proactively identify service gaps.
- Provide detailed inventory analyses to reduce overstock risk, improve working capital efficiency, and ensure alignment with budget goals.
- Maintain high item data integrity and ensure inventory availability aligns with merchandising strategy and system readiness.
- Ensure sellability of inventory through item status audits and system validations.
Required Qualifications
Education
- Bachelor's degree in Business Administration, Computer Science, Information Systems, Statistics, or a related field.
Experience
- 3+ years of experience in business intelligence, data analysis, inventory analytics, or a related field.
- Demonstrated experience leading BI or reporting projects and delivering data-driven recommendations to senior leadership.
- Experience working with large datasets and applying data modeling principles.
Technical Skills
- Proficiency in BI tools such as Tableau, Power BI, or equivalent platforms.
- Strong knowledge of SQL and data warehousing concepts/tools.
- High proficiency in Microsoft Excel for modeling, analysis, and reporting.
- Experience with ERP systems and item/inventory master data management preferred.
Analytical and Communication Skills
- Ability to interpret complex data and convert it into actionable business insights.
- Proven problem-solving abilities, particularly in system and data integration scenarios.
- Excellent organizational, communication, and documentation skills.
- Strong attention to detail and comfort with both independent and cross-functional work in a fast-paced environment.
Equal Opportunity Statement
Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, applicants, and other covered individuals without regard to race, color, religion or creed, sex, gender identity, pregnancy, sexual orientation, marital status, national origin, age, disability, military or veteran status, or any other protected classification under local, state, or federal law.
Summary
Basys is a leading merchant services and payment provider for banks across the country. We are a privately held business that continues to experience exponential growth year after year. As an Enterprise Account Executive, you will be developing relationships with C-level individuals, CFOs, VPs, and Controllers at Financial Institutions; engaging them in partnerships around their merchant services; and completing and closing contracts framing these partnerships.
Duties & Responsibilities
Essential Functions
- Develop and close partnerships with Banks around their merchant services offerings
- Maintain a sales pipeline of active engagements with Banks and targeted financial institutions
- Build relationships with senior leaders of our strategic partners
- Ensure all deals and pipeline activities are fully documented utilizing our CRM system
- Provide sales results and team information to the Chief Sales Officer accurately, efficiently, and in a timely manner.
- Play an active role in creation of various presentations for Senior Management and other key internal and external stakeholders
Additional Responsibilities
- Develop and close partnerships with Banks around their merchant services offerings
- Develop and implement sales tactics that support the company's objectives; with an ability to profitably grow market share, and develop long-lasting partnerships
- Assist in the tactical execution of the divisional sales plans that will exceed the divisions assigned budget; create plans for improvement, as needed; implement growth strategies by division, branch, sales territory, strategic partners, clients and end market
- Driving growth through focused sales activity that results in increased account and market penetration
- Maintain and report out Sales / Sales Ops KPI's monthly with assistance/input from other key cross functional team members
- Partner with sales, marketing, and executive leadership to derive insights for the sales leadership to help shape the business
- Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc.
- To remain innovative and efficient, the use of AI tools is typical and expected within this role and at Basys
- 25%-40% Travel required
Requirements
Education & Experience
- Bachelor's degree in business administration, accounting, marketing or other related fields.
- Minimum 5 – 7 years sales experience with financial institutions
- Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint
- Proficiency with CRM systems to monitor lead generation, performance, and effectiveness
Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.
Basys is an equal opportunity employer.
Position Title Spend Management Business Solutions Liaison Broadmoor Campus Position Summary / Career Interest: This position is responsible for optimization and sustainability of forward-thinking strategies in tandem with operational workflows.
To drive continuous improvement, you will distribute best practice recommendations to ensure the alignment of systematic and physical processes throughout the organization.
The focus is to serve as a trusted liaison supporting all areas of Spend Management.
To succeed in this role, you must have an intuitive critical thinking mind and be able to explain complex concepts to non-technical users.
Anticipate and solve challenges ahead of time by capturing essential information and reporting about potential risks and issues.
Responsibilities and Essential Job Functions Responsible for troubleshooting, investigation, and ongoing support of end users.
Triage high volume of assistance requests and resolve issues in a timely fashion.
Under general direction, support with integration testing of new features and workflows.
Collaborate effectively and professionally with multi-disciplinary teams including information technology, Finance and Accounting, Clinical teams, and representatives of third party applications.
Can lead small projects and use project management methodologies to plan, develop scope, timelines and deploy solutions that align with business priorities.
Assists in communication of changes to ensure continuity and alignment of solutions that impacts the health system.
Travels to various hospital facilities (clinical and non-clinical) to meet with staff to implement the latest best practice initiatives.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
Skills and duties may vary dependent upon your department or unit.
Other duties may be assigned as required.
Required Education and Experience Bachelors Degree in Business Administration, Supply Chain, or a related field of study from an accredited college or university.
AND 4 or more years of experience in a healthcare supply chain environment OR 3 or more years of relevant experience in the supply chain industry.
1 or more years of experience demonstrating presentation skills.
Preferred Education and Experience 3 or more years years of experience in project management.
3 or more years of experience applying lean practices.
6 or more years of experience in healthcare supply chain, inventory and procurement.
Knowledge Requirements Advanced computer navigation.
Ability to learn and conceptualize system process flows and their impact on operations.
Advanced application knowledge of ERP systems, POU systems, API integration concepts.
Time Type: Full time Job Requisition ID: R-46942 Important information for you to know as you apply: The health system is an equal employment opportunity employer.
Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also Diversity, Equity & Inclusion .
The health system provides reasonable accommodations to qualified individuals with disabilities.
If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Adheres to express lube guidelines.
Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.
Reports all necessary repairs to service advisor.
Installs completed LOF reminder sticker in vehicle.
Checks battery, tire air pressure, windshield fluid, transmission fluid and power steering fluid levels and refills as needed.
Checks coolant level and refills as necessary.
Ensures that vehicle is clean and free of fluid residue or fingerprints.
Checks fluid level prior to release of vehicle to ensure proper levels.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Environment Demands: Duties are performed primarily in the service area.
Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions.
Frequently interacts with service advisors and the service manager.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Duration: 6 months
Location: Lenexa KS 66219
Shift: First shift
Summary
Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
Job Requirements:
Sorting, and receiving specimens in the department.
Performs routine instrument maintenance on some equipment.
Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
Preparing reagents and or media in the department.
Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
Performs QA/QC duties as assigned.
Resolves pending lists.
Finds missing samples.
Decontaminates work areas.
Performs weekly radioactive wipe tests.
Maintains files for department records.
Changes gas cylinders.
Follows all PPE requirements and all safety regulations.
Uses the laboratory computer system as well as operates PCs.
Disposes of biohazardous material.
Completes training and competency checklists as appropriate.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education:
High school diploma or equivalent.
Medical assistant training helpful. Math and science courses preferred.
Work Experience:
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search: laboratory, medical
Duration: 3 months
Location: Lenexa KS 66219
Shift Timings: Monday - Friday 7:30 am - 4:00 pm
Job Description:
Summary
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine
complexity, while utilizing multiple customer communication channels, which may include voice, mail,
email, chat, AI related inquiries, etc.
Duties and Responsibilities
* Supports assigned client group(s) performing routine complexity health related customer
excellence activities.
* Typically makes routine outbound, health related customer calls following set scripts,
procedures.
* Maintains complete customer/patient confidentiality for all health, personal and other
customer information.
* Provides professional, respectful, customer excellence. Demonstrates caring and empathy
when delivering sensitive health information.
* Effectively respond to all customer inquiries received by various digital methods including
telephone, fax, email chat regarding reporting of patient results, inquiries of tests and
services, concerns of service failures and other duties needed to provide superior service.
* Supports all client group(s) based on business needs.
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)
Required Work Experience:
* 1-year related customer service excellence experience.
Preferred Work Experience:
* Health care and laboratory related experience.
* Experience delivering customer service excellence and achieving
productivity/accuracy/quality standards.
Physical and Mental Requirements:
* Consistent exceptional customer service, accuracy and quality focus required.
Knowledge:
* N/A
Skills:
* Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and
AI.
* Continuous Improvement: Embrace and thrive in an environment of continuous
improvement, innovation, and leveraging digital
Additional Job Details:
Must be detail organized
Must be able to 10-key
Must be able to type at least 40 wpm
Must have customer service for internal and external calls
Must be able to lift up to 50lbs
Must be able to walk up and down stairs
Inova Staffing is seeking skilled and dedicated warehouse associates to join our team for this exciting and entry-level position in Olathe, Kansas.
Job Details:
Shift: 1st Shift (7am-3:30pm, Monday-Friday)
Pay: Starting at $17/hr, Weekly Pay
Overtime Available
We're Seeking:
Skilled, technologically sound applicants who enjoy general labor and are passionate about responsible tech asset management.
Key Responsibilities:
- Process technology assets
- Unload/load trailers
- Sort and disassemble equipment
- Maintain warehouse inventory
- Ensure secure asset handling
Requirements:
- High School Diploma
- Ability to lift 60 pounds
- Basic tech knowledge
- Strong organizational skills
- Comfortable with physical labor
What We Offer:
- Competitive weekly pay
- Sustainable work environment
- Career growth opportunities
- Meaningful technology recycling work
To secure an interview slot and experience dedicated support throughout the hiring process, contact Deshaun at 33 select line 1) or go to and apply directly.
Inova Staffing is an Equal Opportunity Employer.
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at Menorah Medical Center, you'll have all the staffing support, technology and resources you need to deliver safe, high-quality care-so you can focus on what you do best.
Job Summary and QualificationsAs a Registered Nurse, you will be responsible for delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and specialty. Collaborating with medical providers and the care team, you will provide personalized, comprehensive, and compassionate care, following established nursing models such as Assess, Perform, Teach, and Manage. You will also act as an advocate for patients, families, and caregivers, embodying the organization's vision, mission, and values to ensure an outstanding patient experience and positive clinical outcomes.
What you will do in this role:
- Assess the patient's condition during admission and each scheduled shift, promptly identifying and reporting any changes in patient status.
- Perform procedures, monitoring, or other functions as ordered by the medical provider(s), and ensure thorough and timely documentation of care administration in the patient's medical record. - Administer prescribed medications, monitor the patient for therapeutic response, and take appropriate action in the event of an unintended response to the medication.
- Provide exceptional care by responding promptly to patient requests, proactively anticipating patient needs, and resolving them.
- Educate patients, families, and caregivers about the patient's medical condition, treatment plan, medications, possible side effects, and follow-up measures, ensuring complete understanding by translating complex medical terminology.
- Basic Cardiac Life Support
- (RN) Registered Nurse
- ONS Chemotherapy/Biotherapy, or ONS Fundamentals of Chemotherapy Immunotherapy Admin must be obtained within 6 months of employment start date
- Registered Nurse Diploma, or Bachelors Degree, or Associate Degree
Benefits
Menorah Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location
Menorah Medical Center is a full-service, 150+ bed acute care hospital and ER. We are located in Overland Park and Leawood, Kansas. Our hospital serves the community's healthcare needs by providing compassionate care. We have world-class medical colleagues and more than 600 physicians. Our team offers exceptional experiences and extraordinary medicine for adults, newborns, teens, and children. We offer some of the most advanced treatment choices available in the Kansas City region. Our hospital network continues to be a pioneer in cancer care. We are home to a certified Breast Center of Excellence, the Sarah Cannon Cancer Institute, and the region's only Genitourinary Cancer clinic. We offer a Robotic Surgery Center of Excellence, Women's Center, Bariatric Program, and an inpatient rehabilitation center.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
If growth and continued learning is important to you, we encourage you to apply for our Registered Nurse Oncology opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at Menorah Medical Center, you'll have all the staffing support, technology and resources you need to deliver safe, high-quality care-so you can focus on what you do best.
Job Summary and Qualifications What qualifications you will need:- Advanced Cardiac Life Spt must be obtained within 30 days of employment start date
- Basic Cardiac Life Support
- (RN) Registered Nurse
- Bachelors Degree
Benefits
Menorah Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location
Menorah Medical Center is a full-service, 150+ bed acute care hospital and ER. We are located in Overland Park and Leawood, Kansas. Our hospital serves the community's healthcare needs by providing compassionate care. We have world-class medical colleagues and more than 600 physicians. Our team offers exceptional experiences and extraordinary medicine for adults, newborns, teens, and children. We offer some of the most advanced treatment choices available in the Kansas City region. Our hospital network continues to be a pioneer in cancer care. We are home to a certified Breast Center of Excellence, the Sarah Cannon Cancer Institute, and the region's only Genitourinary Cancer clinic. We offer a Robotic Surgery Center of Excellence, Women's Center, Bariatric Program, and an inpatient rehabilitation center.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.
Sammie Mosier, DHA, MA, BSN, NE-BC
Senior Vice President and Chief Nursing Executive, HCA Healthcare
If growth and continued learning is important to you, we encourage you to apply for our Clinical Nurse Coordinator Float Pool opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting:
- Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
- Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication:
- Connect with a diverse range of customers by adjusting your communication style to meet their needs.
- Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration:
- Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
What We're Looking For:
Customer Service Focus:
- Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm:
- A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
Resilience Under Pressure:
- Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset:
- Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring:
- Proven experience in customer support or technical assistance , ideally in a call center setting.
- Strong verbal and written communication skills.
- Problem-solving abilities with a flexible, adaptable approach to challenges.
- Confidence in navigating multiple software tools and systems to resolve issues.
- A self-motivated attitude with effective time management skills.
What You'll Get:
Competitive Pay:
- $17.31 per hour, with opportunities for performance-based incentives.
Comprehensive Benefits:
- Full health insurance package, including medical, dental, and vision coverage.
Cell Phone Perks:
- $25/month per line for unlimited phone, text, and data (restrictions may apply).
Training and Growth:
- Paid training to set you up for success.
- Career advancement opportunities with a globally renowned leader in technology innovation.
Referral Bonuses:
- Earn ongoing bonuses for referring new employees through our Referral for Life Program.
Supportive, Inclusive Environment:
- Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
- Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
Remote Work Requirements
- Private Workspace: A quiet, dedicated workspace with no distractions.
- Ergonomics: A comfortable desk setup with all necessary equipment.
- Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
- Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.
