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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About Scheller College of Business
Established over a century ago, the Georgia Tech Scheller College of Business is a leader in education, research, and inclusive innovation with the goal of advancing business and improving the human condition. Strategically positioned at the intersection of business and technology, Scheller is committed to cultivating ethical leaders who create value for business and society.
The College is located in the heart of Midtown Atlanta's Technology Square, an area with the highest density of startups, corporate innovators, and academic researchers in the southeastern U.S. Through top-ranked career services and an expansive alumni network, Scheller connects students to the world's most innovative companies not just in Atlanta, but around the world.
The College offers AACSB-accredited bachelor's, master's, and doctoral degrees in business, along with Graduate Certificate and Executive Education programs. The College manages its broad portfolio and research under eight academic areas: Accounting, Finance, Information Technology Management, Law and Ethics, Marketing, Operating Management, Organizational Behavior, and Strategy and Innovation.
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
Job Summary
The Scheller College of Business at the Georgia Institute of Technology (Georgia Tech) in Atlanta, Georgia is seeking experienced candidates to fill a vacancy at the rank of Non-Tenure Track Lecturer of Information Technology Management (ITM), starting in fall 2026. The primary duties will be to teach and provide service to the College, the Institute, and the profession.
Required Qualifications
Educational Requirements
Master's Degree
Required Experience
Teaching/Service
Required Qualifications
A master's in business administration or similar discipline is required.
Preferred Qualifications
A Ph.D. in Information Technology Management or related discipline.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
Other Information
Candidates should demonstrate excellence in teaching.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
Add to Favorite JobsEmail this Job
About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About Scheller College of Business
The Scheller College of Business' Full-time MBA Program is ranked #9 among public universities by Bloomberg BusinessWeek (2021) and U.S. News & World Report (2023). Georgia Tech is one of the nation's leading research universities and consistently ranks among the top public universities in the country. Atlanta is the 9th largest metropolitan area in the U.S. and serves as a cultural and economic hub for the region.
Job Summary
The Scheller College of Business at the Georgia Institute of Technology in Atlanta, Georgia, seeks applications for a research-focused Postdoctoral Fellow in Information Technology Management (ITM). The initial appointment is for one year and may be renewed for up to two years, depending on satisfactory performance. The postdoc can begin as soon as January 2026 or as late as August 2026 we are happy to accommodate the timeline that works best for the selected candidate.
The role involves close collaboration with the ITM area faculty on mutually selected research projects. Two preferred areas of focus for our group are:
Studying the application of LLMs in online multisided platforms, such as the design and optimization of LLM-powered advertising mechanisms, and strategic interaction between platform participants. We are particularly interested in how LLMs influence user engagement, attention allocation, and economic outcomes on digital platforms, including auction-based advertising markets and dynamic information environments.
Developing economic frameworks for data valuation and privacy in business applications, including topics such as federated learning, copyright-preserving generative models, data marketplace pricing, and incentive-compatible privacy mechanisms. This line of research aims to connect information economics, machine learning algorithms, and market design, to address practical concerns in decentralized data governance, trustworthy machine learning, and platform strategy.
Responsibilities
Responsibilities for this position include :
- Work on high-impact research projects, from conceptualization, data collection, and data analysis to manuscript preparation and publication.
- Teach one 3-credit course each year.
- Perform related services based on the needs of the ITM area
Required Qualifications
- A Ph.D. or equivalent degree in information systems, economics, management science, computer science, statistics, operations, or other related quantitative and/or social science domains
- The degree must completed by the position start date. For example, ABD (All but dissertation) candidates must have successfully defended their dissertation no later than July 1, 2026 for an August 1, 2026 start date.
- Strong analytical, quantitative, and communication skills.
Preferred Qualifications
- Knowledge in machine learning, generative models and LLM.
- Knowledge in data privacy technologies, including but not limited to federated learning, differential privacy, copyright preserving technologies in generative models.
- Knowledge in microeconomic theory, including but not limited to mechanism design, auction theory, game theory
- Prior teaching experience
Required Documents to Attach
Applicants should submit:
- A cover letter (please discuss research themes or topics that you'd like to pursue and any relevant research or industry experience)
- Your CV
- Names and contact information of three references as a single pdf file, and
- One published or working paper.
Review of applications will begin immediately and continue until the position is filled. To receive full consideration, please submit your application no later than 2
The selection process for the chosen candidates will include passing a pre-employment background screening, submission of transcripts, as well as other pre-employment documents once top candidates have been identified.
Questions can be sent to addressing Professor Mingxi Zhu or Professor Lizhen Xu
Knowledge, Skills, & Abilities
We welcome candidates with strong skills in areas including, but not limited to, analytical modeling; economic theory (such as game theory, mechanism design, and information design); and machine learning (including algorithm design, analysis, and generative models such as large language models). While a background in information systems is preferred, we also encourage applicants from related fields such as economics, computer science, operations research, and statistics. We are particularly interested in scholars who can integrate economic theory with computational approaches to address key challenges at the intersection of artificial intelligence, digital markets, and information technologies.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
Accommodations
Applicants with the need for an accommodation: Georgia Tech is committed to ensuring that its online applicant process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation due to a disability to search for a job opening or submit an application, please call us at .
This line is designed to assist disabled job seekers whose disability prevents them from being able to apply online. Please do not use this number for non-disability-related inquiries. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
Please note: Messages left for other purposes, such as following up on an application or non-disability-related technical issues, will not receive a response. Please review our FAQs for assistance with common questions.
Position: IT Technician
Location: Johns Creek, GA
Duration: 3 Months (High Possibility of Extension)
Responsibilities:
- Excellent knowledge of computers (Windows Laptop and Desktop) and peripherals
- Hands-on experience in a Windows environment
- Imaging the systems and collecting the old ones
- Asset Management experience is required
- Need to have experience with imaging devices and troubleshooting
- Experience using remote access software, imaging/deployment software, and or experience supporting multiple locations
The IT Project Coordinator will be responsible for planning, managing, and executing cross-functional IT projects to support our client's business goals. The role requires strong collaboration, organizational, and stakeholder management skills, with a focus on meeting project timelines and budgets.
Key Responsibilities:
- Coordinate the activities between all the teams that need to make changes
- Will be mostly normal hours; may require some flexible time for updates, when necessary, after hours
- Oversee and develop a project task list (tracker), risk/issue/action, project contacts and a full-scale project plan as required within our client's United States Inc.’s approved applications and systems
- Assemble and coordinate project resources both internally, externally, and with 3rd parties
- Manage project budget, resource allocation, project plan, project trackers and project timelines as required
- Communicate expectations to stakeholders and team, gaining acceptance and accomplishing customer business objectives
- Work with the Resource Management Group to explore ways to drive efficiencies on third party project delivery
Qualifications:
- 3+ years’ experience in Project Coordination
- Strong VAR (value added reseller) experience
- Proficiency in Microsoft Word, Excel, and Project
- Excellent customer interfacing skills
- Strong communication skills, both written and verbal
- Proven experience in effective meeting facilitation
Clearance Requirement For This Role: Active TS/SCI
We are seeking a highly skilled Senior Full-Stack Software Engineer to support an AI-enabled classroom initiative for the U.S. Army Intelligence community at Fort Huachuca. This role is part of a cornerstone Phase 1 effort that is expected to scale into multiple contracts and support broader Army Intelligence training programs.
The engineer will work closely with the Prime and government stakeholders to integrate AI-driven capabilities into an on-premise training environment, validate system performance, and support operational sustainment.
Position Description:
Location: Primarily Remote (Work-from-Home) with Temporary Duty Travel (TDY) to Fort Huachuca, AZ
Travel: 1-2 weeks per sprint; approximately 3-4 total trips during installation phase
Target Start: ASAP
Contract Length: 12 months base with
* 6 months: Development & Delivery
* 6 months: Operational Support
Key Responsibilities:
* Design, develop, and integrate full-stack software solutions for an AI-enabled classroom environment
* Most likely technologies to be used: Java, Golang, React, Vert.X, Jblocks
* Participate in Agile/Scrum sprints, collaborating with other team members to include engineers, architects, and program leadership
* Support on-premise system installations and systems integration efforts
* Integrate custom development with Prime-provided software and testing environments
* Ensure robust testing and validation are built into the development lifecycle for mission-critical delivery
* Support validation of system capabilities through live classroom training events
* Provide operational support post-delivery, troubleshooting and optimizing system performance
* Work directly with end users and customers in a highly collaborative, on-site environment during TDY periods
Remote working/work at home options are available for this role.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting:
- Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
- Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication:
- Connect with a diverse range of customers by adjusting your communication style to meet their needs.
- Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration:
- Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
What We're Looking For:
Customer Service Focus:
- Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm:
- A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
Resilience Under Pressure:
- Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset:
- Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring:
- Proven experience in customer support or technical assistance , ideally in a call center setting.
- Strong verbal and written communication skills.
- Problem-solving abilities with a flexible, adaptable approach to challenges.
- Confidence in navigating multiple software tools and systems to resolve issues.
- A self-motivated attitude with effective time management skills.
What You'll Get:
Competitive Pay:
- $17.31 per hour, with opportunities for performance-based incentives.
Comprehensive Benefits:
- Full health insurance package, including medical, dental, and vision coverage.
Cell Phone Perks:
- $25/month per line for unlimited phone, text, and data (restrictions may apply).
Training and Growth:
- Paid training to set you up for success.
- Career advancement opportunities with a globally renowned leader in technology innovation.
Referral Bonuses:
- Earn ongoing bonuses for referring new employees through our Referral for Life Program.
Supportive, Inclusive Environment:
- Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
- Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
Remote Work Requirements
- Private Workspace: A quiet, dedicated workspace with no distractions.
- Ergonomics: A comfortable desk setup with all necessary equipment.
- Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
- Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
Remote working/work at home options are available for this role.
In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.
The ideal candidate has strong written communication skills and enjoys helping people.
Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
**The successful JD applicant will reside in the Albany area**
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.
Responsibilities
- Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
- Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
- Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
- Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
- Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
- Collecting feature and function requirements from customers and communicate to appropriate product team members
- Utilizing all required processes, tools and systems
Requirements
- Have a Juris Doctorate
- Display excellent verbal and written communication skills
- Have the ability to build solid relationships internally and externally
- Have proven training and/or sales experience
- Experience performing simple and complex research assignments
- Display impressive organizational skills
- Be able to travel up to 50% of the time
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Remote working/work at home options are available for this role.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.
