Information Technology Jobs in Naperville Dupage County, IL
297 positions found
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.
We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.
- Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
- Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
- Experience in Account Management to build and maintain long-term client relationships
- Exceptional communication, presentation, and negotiation skills
- Ability to work effectively in a team-oriented, fast-paced environment
- Proficiency in CRM systems and Microsoft Suite
- Previous experience in the POS or retail technology industry is a plus
- Bachelor's degree in Business, Marketing, or a related field preferred
Client Engagement Coordinator
Client Engagement Operations & Sales Support (Onshore)
We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.
This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.
This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…
Core Role Purpose
Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.
Help ensure consistency, organization, and visibility across sales and client engagement activities.
Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.
Key Responsibilities
Lead Coordination & Pipeline Support
- Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
- Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
- Work with Client Partners to:
- Track follow-ups and next steps
- Monitor pipeline movement and aging
- Ensure activities and notes are properly logged
- Help maintain accurate CRM data to support reporting and forecasting.
Sales Operations & Reporting Support
- Assist with preparation of pipeline reports, dashboards, and scorecards.
- Support weekly and monthly pipeline review processes.
- Help identify gaps in follow-up, data quality, or process adherence.
- Provide administrative and analytical support to sales and engagement leadership.
SOW & Renewal Coordination (Support Role)
- Assist with the preparation and tracking of Statements of Work (SOWs).
- Help monitor renewal timelines and flag upcoming renewals.
- Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.
Pre-Sales & Proposal Support
- Support proposal development, pricing inputs, and deal coordination.
- Help gather inputs from internal teams and ensure timely submissions.
- Assist with staffing models and deal documentation.
RFP / RFI / RFQ Support
- Assist in coordinating RFP, RFI, and RFQ responses.
- Track deadlines, inputs, and submission requirements.
- Help ensure responses are complete and submitted on time.
Salesforce Hygiene & Process Support
- Support Salesforce data hygiene by:
- Updating lead and opportunity records
- Logging activities and notes
- Assisting with forecast updates
- Help maintain standard sales and engagement processes.
- Identify process gaps or inefficiencies and escalate opportunities for improvement.
Cross-Functional Coordination
- Act as a coordination point between Client Partners and internal teams including:
- Delivery & Practice Leaders
- Finance, Legal, Talent, and Operations
- Help ensure information flows smoothly across teams during sales and engagement cycles.
Required Qualifications
- 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
- Experience working with CRM tools (Salesforce preferred)
- Strong organizational skills and attention to detail
- Comfortable working with data, tracking tasks, and managing follow-ups
- Strong written and verbal communication skills
- Interest in growing a career in client engagement, sales operations, or consulting
- Background or exposure to IT consulting, technology services, or B2B environments is a plus
- Local to Chicago, IL with ability to work hybrid from the Westmont office
Benefits
- 100% free medical insurance, including dental and vision
- 50% contribution for dependents
- 401K Option
- Paid holidays, Sick leaves, Accrued holidays etc.
Our client continues to grow, and they are expanding their sales organization in Downers Grove. We are looking for driven, high‑energy Sales Executives who are excited to build new relationships, hunt for new business, and introduce clients to our portfolio of cutting‑edge IT solutions. This is a fast‑paced role that offers strong mentorship, career growth, and uncapped earning potential.
This position is onsite at the Downers Grove, IL headquarters.
What You Will Do
- Identify, pursue, and close new business opportunities across all industries
- Conduct high‑volume prospecting through calls, emails, and creative outreach
- Meet with prospective clients in the field, including local travel as needed
- Partner with solution architects and internal business units to design and present IT solutions
- Develop strong client relationships and manage each stage of the sales cycle
- Use the CRM (NetSuite) to track activity, pipeline, forecasting, and reporting
- Represent various technology offerings including security, managed services, cloud, and hardware solutions
What We’re Looking For
- At least 5 years of B2B sales experience
- A strong hunting mindset with consistent prospecting activity
- Excellent written and verbal communication skills
- Strong organizational skills and the ability to prioritize multiple initiatives
- The ability to travel locally and occasionally out of state (under 20 percent)
- A reliable car, valid driver’s license, and proof of insurance
- Eligibility to work in the United States without sponsorship
- A positive, proactive, can‑do attitude
- For senior‑level consideration: 5 or more years selling IT solutions at a VAR, MSP, or technology provider
Our Ideal Candidate
You excel in environments where you can build something from the ground up. You enjoy making calls, meeting clients, and developing creative ways to open doors. You like working with technical teams and learning new technologies. You want a sales role where your effort directly impacts your earning potential.
If you are excited by unlimited opportunity in a fast‑growing technology organization, we want to meet you.
What You Get
We offer a dynamic culture with extensive support, training, and career development, along with a competitive compensation package that includes base salary plus uncapped commissions.
Benefits include:
- Medical, dental, and vision coverage
- 401(k) and 529 plans
- Life and disability insurance
- Flexible spending accounts
- Family planning benefits
- Legal, identity protection, and financial education programs
- Employee Assistance Program
- Paid vacation, personal days, and sick time
- Certification support and hands‑on training
- Employee discounts for products, services, and entertainment
Technical Integration Client Account Manager
Naperville, IL | Full-Time | MSP Environment
Are you an IT professional who enjoys working with clients as much as solving technical problems?
We’re looking for a Technical Integration Client Account Manager to help guide our clients’ technology strategy while working closely with our internal technical teams. This role is perfect for someone coming from an MSP, systems engineer, or technical account management background who enjoys being both technical and client-facing.
You’ll act as a trusted advisor, helping clients understand their IT environment, reviewing infrastructure, and ensuring best practices are implemented.
Technical Integration Client Account Manager - What You’ll Do
- Serve as the primary liaison between clients and technical teams
- Conduct IT environment reviews and infrastructure assessments
- Help identify improvements in networks, systems, and documentation
- Translate technical concepts into clear business recommendations
- Assist with client roadmaps and long-term technology planning
- Maintain accurate client documentation and system records
- Support client onboarding and ongoing account management
- Help coordinate small to mid-size infrastructure initiatives
Technical Integration Client Account Manager - What We’re Looking For
- 3+ years in IT support, systems administration, MSP engineering, or technical account management
- Strong understanding of IT infrastructure, networking, and systems
- Experience working directly with clients or stakeholders
- Ability to explain technical topics to non-technical audiences
- Strong communication and organizational skills
Nice to Have
- Experience working in a Managed Service Provider (MSP) environment
- Familiarity with IT Glue, MyITProcess, or similar documentation platforms
- Knowledge of IT best practices, compliance, or cybersecurity fundamentals
- Certifications such as CompTIA A+, Network+, or ITIL
Why This Role
This is a client-facing technical role where you’ll help businesses improve their IT environments while working alongside a strong engineering team. If you enjoy building relationships, reviewing systems, and helping organizations make smarter technology decisions, we’d love to connect.
$90-100Kbase
Job Title: Automotive Technician / Mechanic Location: 714 S. Weber Road
Bolingbrook, IL 60490 Job Overview: We are looking for technicians / mechanics who are energetic and have a positive attitude. The technicians need to seek solutions to tough problems with a strong passion for doing what’s right for our guests. Responsibilities include, but are not limited to: Technicians use their knowledge & skills to diagnose and fix vehicles Continuously build experience as an Automotive Technician across a wide range of domestic and foreign vehiclesComplete full, accurate, and honest courtesy vehicle inspectionsWork as part of a team to solve Guest concerns quickly and effectivelyFollow and promote our high standards of safety, cleanliness, and organizationWork closely with Management and Advisors to effectively communicate to Guests
Positive attitude and a desire to serve Customers5+ years of experience as an automotive technician/mechanicASE Certifications preferredCapable of diagnosing and repairing all makes/models of vehiclesBasic computer & internet competencyAptitude for learning additional skills and processesProfessional appearance and strong communication skillsDrive manual transmissions vehicles Physical Requirements: Occasionally lift and/or move over 100 poundsBe able to work with tools on vehicles lifted above their headWork in tight spaces as dictated by the vehicle’s needed repairHave the needed dexterity in order to efficiently use hand toolsWalk/stand for the majority of their workday
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. PandoLogic. Keywords: Automotive Technician, Location: Bolingbrook, IL - 60440
| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.
We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.
Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.
If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Allowing these entities to advance their mission and vision.
By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc.
and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
- Position: Supervisor PB Surgical Coding
- Location: Warrenville, IL
- Full Time
- Hours: Monday-Friday, [hours and flexible work schedules]
A Brief Overview:
The Supervisor, Medical Coding, is responsible for overseeing the medical coding team, ensuring accurate code assignments, adherence to coding guidelines, and compliance with regulatory requirements. This position plays a pivotal role in maintaining financial accuracy and integrity within the hospital.
What you will do:
- Supervise and provide leadership to a team of medical coders, offering guidance, training, and support to ensure high-quality code assignments.
- Oversee and review diagnostic (ICD-10-CM) and procedural (CPT) codes assigned to medical records, validating their accuracy and adherence to coding guidelines.
- Conduct internal coding audits to monitor coding accuracy and consistency, providing feedback and guidance to coding staff.
- Collaborate with clinical staff, physicians, and clinical documentation specialists to ensure accurate coding and identify opportunities for documentation improvement.
- Stay current with coding guidelines, conventions, and regulatory changes, and disseminate information to the coding team.
- Ensure coding practices comply with federal, state, and local healthcare regulations and standards, including HIPAA.
- Generate coding reports, analyze coding data, and provide insights into coding accuracy, trends, and process improvement opportunities.
- Provide ongoing training and development opportunities for coding staff, ensuring they stay updated on best practices and regulations.
- Collaborate closely with clinical staff, health information management, and other departments to streamline the flow of coding-related information.
- Maintain strict confidentiality and security of patient data, complying with HIPAA and other privacy regulations.
What you will need:
- Bachelors Degree Health Administration Required or Bachelors Degree Information Technology Required
- 5+ Years of medical coding experience, with at least 2 years in a supervisory or leadership role.
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) Required And
- Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) Required
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Role: Instructional Designer
Location: 100% Remote
Duration: Contract - W2
Job Description
Top Skill sets:
- Deep Workday training experience (can consider other system/technical training skill set but Workday is #1 preference) with implementation being ideal
- Instructional Design experience (Articulate Rise is preference, other tools are secondary)
- Large organization experience need to have but not critical if Workday skill set is deep
- Problem solving - Strong problem-solving skills with a creative and solution-oriented mindset
- Prioritization – Makes smart scope decisions under tight timelines, balancing speed, quality, and impact.
- Comfort with Ambiguity – Thrives in unclear problem spaces; able to move forward with partial information while continuously validating assumptions.
Nice to have skills or certifications:
- Microlearning tools (7Taps, Synthesia, and Vyond)
- Experience implementing ServiceNow/ServiceNow for HR
- Familiarity with change management concepts/adoption strategies for technology transformations
- Any project details – need to know about.
- Preferred Hours of work: 9:00 AM – 5:00 PM CT, M-F
- hybrid- Tues – Thurs onsite 1st and 3rd week of the month, Tues& Weds onsite 2nd and 4th week of the month in Chicago
Description:
- Instructional Designer – HR Technology & Workday Enablement
- We are looking for an Instructional Designer to join the Global Learning team, with a strong focus on enabling enterprise HR technology transformations, including a Workday Human Resources Information Systems (HRIS)/Human Capital Management (HCM) transition. In this role, this individual will design, develop, and manage learning experiences that support large-scale system adoption, behavior change, and readiness across various employee populations.
- Key responsibilities
- The Instructional Designer – HR Technology & Workday Enablement is responsible for designing and developing learning experiences, including instructor-led and eLearning courses, microlearning, and job aids, while managing logistics and ensuring a smooth learning experience for participants. This role goes beyond course development and requires comfort operating in complex, fast-moving transformation environments where requirements evolve and influence is critical.
- Design and deliver learning solutions that support HR technology transformations (e.g., Workday HCM, Payroll, Talent), including role-based enablement for end users, people leaders, HR partners, and support teams
- Partner closely with HR, HRIS, IT, Change Management, Communications, and vendor teams to understand complex end-to-end process, translate system design, and future-state workflows into effective learning experiences for HR, Payroll, Manager, and all employee audiences
- Apply Instructional Systems Design (ISD) and adult learning principles to create learner-centric content that drives adoption and behavior change during system and process transformations
- Support change and adoption efforts by reinforcing new ways of working, not just how to use the system
- Create scalable, just-in-time learning assets (job aids, simulations, walkthroughs, knowledge articles) to support system adoption and performance in the flow of work
- Develop learning aligned to key transformation milestones, including testing cycles, deployment waves, and post-launch sustainment
- Establish, track, and analyze key learning metrics and learner feedback to evaluate program success and drive continuous improvement
Minimum qualifications:
- 3+ years of experience in instructional design and learning development
- Hands-on experience designing and delivering learning for enterprise HR technology implementations (e.g., Workday or comparable HCM platforms)
- Experience supporting large-scale enterprise transformations, system implementations, or operating model changes
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360
- Excellent written and verbal communication skills
- Strong problem-solving skills with a creative and solution-oriented mindset
- Ability to manage change, ambiguity, and competing priorities effectively
- Must be legally authorized to work in the United States without sponsorship
- Reliable, punctual attendance is an essential function of the role
Preferred qualifications:
- Experience in a similar corporate environment
- Experience with microlearning tools such as 7Taps, Synthesia, and Vyond
- Experience implementing ServiceNow; ServiceNow for HR preferred
- High business acumen with the ability to translate organizational needs into impactful learning solutions
- Familiarity with change management concepts and adoption strategies in technology transformations
- Experience working in agile or phased deployment environments
- Willingness to travel up to 10% as needed
Remote working/work at home options are available for this role.
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
Associate Director, Operations
SHIFT: Wednesday - Saturday (4:30am - 3:30pm)
Factor_ a brand of HelloFresh is seeking an Associate Director Operations. As the Associate Director in operations, you will focus on operations organizational strategy and lead projects associated with cross functional engagement of staffing, training, talent development teams across the business unit. This will include aligning all support teams to a business vision of how we attract, retain and optimize both direct and indirect team members. Additional effort will be to support strategic launch initiatives including rolling out new technologies, processes and manufacturing facilities. If you're looking to impact the outcome of the business and to the lives of our team members, this is it!
You will...
- Identify organizational gaps in people operations and drive continuous improvement strategies to mitigate
- Collaborate with cross functional support teams of operations and their leadership develop a cohesive organizational strategy
- Run projects associated with new facility launches, new processes changes, and technology implementations
- Champion initiatives associated with direct labor training, onboarding, and experience
- Support cross functional strategy related to salaried development including partnering with operations leaders and HRs to ensure engagement and team morale
- Drive Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet production mandatory requirements
- Indirectly lead operational partners to accomplish projects and initiatives
- Share and exchange operational best practices across our national sites
- Guide programs to reward and recognize performance
- Mentor, train and develop operations teammates for career progression and learning
- Create a positive team dynamic that encourages all employees to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on the customer experience
- Drive a customer-focused environment committed to delivering the highest quality product to our customers
You are...
- Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
- Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
- Bold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risks
- Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask 'what if' and constantly challenge the status quo
- Versatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
- Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
- Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
- Comprehensive background in Fulfillment, Shipping, Receiving, and Warehousing
- Motivated, developed and managed employees - our culture is a critical part of our success, and you need to help drive it
- Excitement for working in a fast-paced environment with a high level of ambiguity and change
- Interest in spending most of your time on the shop floor to learn and understand process details
- Continuous improvement and project management skills
- High level of integrity and ethics with excellent follow-through
At a minimum, you have...
- Bachelor's Degree required - Master's preferred
- 8+ years of experience in operations or people management
- Familiarity with FSMA, HACCP, SQF
- Knowledge of Lean manufacturing
- Project Management Certifications preferred
- Flexibility to travel
You'll get...
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
#Factor #JD1008
Illinois Pay Range$123,480—$165,000 USDThis position is also eligible for the HelloFresh equity plan.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:
- APAC:
- United States:
- Canada:
