Information Technology Jobs in Hingham Massachusetts

125 positions found

Manager of Information Security
Salary not disclosed
Quincy, MA 3 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals



Duties and Responsibilities:



  • Oversee and manage Granite's enterprise wide Information Security Program, ensuring
    protection of corporate systems, data, applications, cloud environments, and business
    operations across all departments (IT, Engineering, Legal, Ops, Customer facing
    teams).
  • Lead the development, implementation, and continuous improvement of corporate
    security policies, standards, procedures, and supporting governance documents.
  • Direct vulnerability management activities across infrastructure, cloud, and
    applications; coordinate remediation with engineering, DevOps, and operations teams;
    validate fixes through scanning and ongoing monitoring.
  • Oversee cloud security for GCP and AWS, ensuring secure configuration, access
    control, and alignment with best practices.
  • Drive secure architecture reviews, application security requirements, and SDLC
    security integration for internal products.
  • Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
    system changes, cloud migrations, firewall updates, and new deployments to ensure
    security requirements and risk mitigations are properly addressed.
  • Lead incident response activities-coordinate triage, communicate with stakeholders,
    review root causes, and ensure corrective actions and preventative measures are
    implemented.
  • Manage enterprise identity and secrets programs, including MFA requirements, SSO
    implementation, service account lifecycle, least privilege enforcement, and secure
    credential rotation.
  • Guide third party risk management, review vendor documentation, determine required
    evidence levels, and assess security impact of new or ongoing vendors.
  • Provide security guidance and support for business processes, system enhancements,
    corporate initiatives, new integrations, and technology transformations across the
    organization.
  • Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
    business leaders on priorities, risks, and remediation activities.
  • Ensure proper data handling practices across the business, including the identification
    and removal of sensitive or regulated data from email, local drives, Teams, and other
    systems.
  • Support corporate continuity and resilience activities, including business impact
    analysis, response planning, and readiness validation.
  • * Provide accurate, timely responses to security questionnaires, proposals, and customer
    inquiries across business units; contribute security content for RFPs, audits, and partner
    assessments.
  • Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
    and GSA requirements; update SSPs; and support ATO assessments as needed.
  • Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
    system diagrams, and responses when requested.
  • Perform other duties as required
  • Obtain/retain a government security clearance as may be required to perform the duties
    of the position

Required Qualifications:



  • Bachelor's degree in Computer Science, Information Systems, Information Assurance,
    or equivalent experience.
  • Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
    clearances.
  • Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
  • Demonstrated experience with SSP writing, ATO packages, security assessments, and
    continuous monitoring activities.
  • Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
    Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration,
  • SAST/DAST scanning workflows).
  • Ability to interpret and communicate security requirements to engineering, legal, and
    operations teams.
  • Experience supporting vendor risk reviews, questionnaire responses, and assessment of
    thirdparty security materials.
  • Experience with security controls in a converged infrastructure/virtual machine
    environment
  • Experience developing information system security plans, policies, and procedures for
    Local Area Network (LAN) information systems and wide area network (WAN)
    information systems
  • Strong crossteam leadership, communication, and documentation skills.
Not Specified
Software Engineer
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 3 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.


Duties and Responsibilities:



  • Design, develop, and maintain software applications using various programming languages and frameworks
  • Collaborate with cross-functional teams to understand software requirements and design solutions
  • Write clean, maintainable, and efficient code that is scalable and follows best practices
  • Participate in code reviews and ensure that all solutions are aligned with specifications
  • Debug and troubleshoot software issues and implement fixes
  • Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
  • Monitor and optimize application performance to ensure optimal scalability
  • Continuously learn and stay up-to-date with emerging technologies and programming languages
  • Participate in the design and implementation of software architecture and design patterns
  • Ensure that all software solutions are secure and adhere to security best practices
  • Collaborate with other team members to improve software development processes and tools
  • Communicate with stakeholders and other team members to provide status updates and gather feedback
  • Participate in agile development methodologies and contribute to sprint planning and retrospectives
  • Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
  • Document and maintain software documentation, including user manuals and technical documentation.

Required Qualifications:



  • 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
  • Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
  • Experience with software development methodologies (e.g. Agile, Scrum, etc.)
  • Experience with version control systems (e.g. Git)
  • Strong understanding of data structures and algorithms
  • Familiarity with databases and SQL
  • Strong problem-solving and analytical skills
  • Experience with testing and debugging
  • Good communication and teamwork skills
  • Ability to learn and adapt to new technologies and programming languages
  • Experience with operating systems (specificallty Linux or MacOS)
  • Experience with software design and architecture
  • Understanding of software development best practices and design patterns
  • Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
  • Experience with CI/CD
  • Experience with React
  • Knowledge of microservices and containerization technologies like Docker, Kubernetes.
  • Experience with data storage and management technologies like SQL and NoSQL
  • Experience with security best practices and technologies
  • Experience with or understanding of distributed systems and scalability
  • Understanding of performance optimization techniques
  • Understanding of accessibility and internationalization best practices.

#LI-SR1

Not Specified
NOC Technician
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 3 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.


Duties and Responsibilities:



  • Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  • Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  • Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  • Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  • Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  • Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  • Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.

Required Qualifications:



  • Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  • 1-2 years in a technical support related role, or equivalent experience
  • Understanding of networking standards, OSI model, subnetting and routing protocols
  • Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  • Understanding of agile task management and project operations
  • Ability to provide a high level of customer support to improve customer experience
  • Ability to work well independently and in a team environment in a hybrid WFH model
  • Must have the ability to be cleared for Public Trust P2 clearance

Preferred Qualifications:



  • Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  • Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  • CCNA, Network+, or equivalent certification or higher
  • Proficiency with Python, Javascript, or similar coding languages
  • Telecommunications industry experience
  • Prior public trust P2 security clearance
Not Specified
Premier Support Specialist
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 2 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

Summary of Position:


We are seeking business-oriented, customer service driven professionals to provide high quality service



Duties and Responsibilities:



  • Using excel daily, data entry and data analysis
  • Pulling and reading Customer Service Records (CSRs)
  • Extracting phone numbers from carrier invoices, as well as inventories from CSRs
  • Opening orders for various products, as well as tickets, including disconnects, feature change,
  • DL listing, etc.
  • Assisting with updating customer accounts within various systems as needed
  • Communicating directly with supervisor, teammates, account managers, and other depts. (as
  • applicable) concerning project matters
  • Various call-based projects, including surveying customers/contacts
  • Communicating directly with carriers, account managers and collaborating teams concerning
  • maintenance of services
  • Participating in calls/meetings with internal teammates and carriers
  • Using various internals systems to update project spreadsheets

Required Qualifications:



  • Bachelor's Degree

Preferred Qualifications:



  • Excellent customer service skills
  • Ability to work under pressure
  • Ability to meet deadlines
  • Excellent problem solving skills
  • Ability to work independently as well as in a group
  • Strong multi-tasking and organizational skills
  • Excellent interpersonal and communication skills
Not Specified
Global IT Endpoint Engineer Manager
$58.17 - 71.01
Boston, MA 6 days ago

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG’s Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

 

Key Responsibilities:

  • Engineering & Administration
  • Manage and configure enterprise application services across both legacy and cloud platforms.
  • Lead upgrades, rollouts, patching, and migrations for a variety of applications.
  • Conduct health checks, monitoring, troubleshooting, and performance tuning.
  • Integrate applications with third-party platforms or in-house solutions.
  • Support complex deployments and ensure high availability of services.
  • Governance, Documentation & Support
  • Define and maintain SOPs, administrative practices, and end-user documentation.
  • Develop governance frameworks around licensing, lifecycle, and architecture.
  • Provide Tier 3 escalation support and resolve complex technical issues.
  • Mentor service desk teams and promote best practices in application usage and management.
  • Collaboration & Cross-Team Engagement
  • Coordinate with network, security, and support teams for seamless application service delivery.
  • Participate in planning, migrations, upgrades, and project execution.
  • Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

 

Core Focus Areas:

  • Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
  • Drive standardization and operational consistency across the firm’s application portfolio.
  • Provide leadership and guidance within the M365 Application Governance Council.
  • Contribute to the strategy and implementation of productivity-enhancing tools firmwide.


What You'll Bring

Experience Required:

  • 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
  • Proven experience in Adobe Creative Cloud deployment and productivity enablement.
  • Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
  • Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
  • Scripting and bulk administration
  • Automating service management
  • Data analysis and backend reporting
  • Visualizing application performance metrics
  • Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
  • Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
  • Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
  • Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
  • Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
  • Strong incident management, security compliance, and vulnerability remediation experience.
  • Track record in defining KPIs and reporting on performance and service stability.
  • Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
  • B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

  • Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
  • Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
  • Prior involvement in enterprise-level security policy enforcement and tooling compliance.
  • Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
  • Key Attributes for Success:
  • Excellent organizational and time management skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Proactive problem-solver with a collaborative mindset.
  • Clear, confident communicator with strong documentation capabilities.


Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

  • The base salary range for this role in Atlanta is $121,000.00 - $147,700.00 

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

  • Dental coverage, including up to $5,000 in orthodontia benefits

  • Vision insurance with coverage for both glasses and contact lenses annually

  • Reimbursement for gym memberships and other fitness activities

  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

  • Paid sick time on an as needed basis



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

permanent
Platform Engineer Manager - Applications
🏢 Boston Consulting Group
Salary not disclosed
Locations : Atlanta | Boston | Heredia
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do
POSITION DESCRIPTION
We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

* Engineering & Administration
* Manage and configure enterprise application services across both legacy and cloud platforms.
* Lead upgrades, rollouts, patching, and migrations for a variety of applications.
* Conduct health checks, monitoring, troubleshooting, and performance tuning.
* Integrate applications with third-party platforms or in-house solutions.
* Support complex deployments and ensure high availability of services.
* Governance, Documentation & Support
* Define and maintain SOPs, administrative practices, and end-user documentation.
* Develop governance frameworks around licensing, lifecycle, and architecture.
* Provide Tier 3 escalation support and resolve complex technical issues.
* Mentor service desk teams and promote best practices in application usage and management.
* Collaboration & Cross-Team Engagement
* Coordinate with network, security, and support teams for seamless application service delivery.
* Participate in planning, migrations, upgrades, and project execution.
* Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

* Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
* Drive standardization and operational consistency across the firm's application portfolio.
* Provide leadership and guidance within the M365 Application Governance Council.
* Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring
Experience Required:

* 5+ years of experience managing enterprise-grade applications, with 3-5 years specifically in Microsoft 365 administration and technical product analysis.
* Proven experience in Adobe Creative Cloud deployment and productivity enablement.
* Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
* Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
* Scripting and bulk administration
* Automating service management
* Data analysis and backend reporting
* Visualizing application performance metrics
* Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
* Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
* Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
* Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
* Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
* Strong incident management, security compliance, and vulnerability remediation experience.
* Track record in defining KPIs and reporting on performance and service stability.
* Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
* B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

* Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
* Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
* Prior involvement in enterprise-level security policy enforcement and tooling compliance.
* Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
* Key Attributes for Success:
* Excellent organizational and time management skills.
* Proven ability to manage multiple priorities in a fast-paced environment.
* Proactive problem-solver with a collaborative mindset.
* Clear, confident communicator with strong documentation capabilities.

Additional info
*** For US locations only ***
In the US, we have a compensation transparency approach.
Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

* The base salary range for this role in Atlanta is $121,000.00 - $147,700.00

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
All of our plans provide best in class coverage:

* Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
* Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
* Dental coverage, including up to $5,000 in orthodontia benefits
* Vision insurance with coverage for both glasses and contact lenses annually
* Reimbursement for gym memberships and other fitness activities
* Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
* Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
* Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
* Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here ( ) for more information on E-Verify.
Not Specified
Platform Manager - Applications
✦ New
🏢 Boston Consulting Group
Salary not disclosed

Locations: Atlanta | Boston | Heredia

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

POSITION DESCRIPTION

We are seeking a motivated and experienced Technical Application Engineer to lead the engineering, administration, and optimization of personal productivity applications across BCG. This role plays a critical part in ensuring that BCG's suite of productivity tools—including Microsoft 365, Adobe Acrobat and Creative Cloud, and other integrated third-party applications—are implemented and operated at peak performance. As a key member of the Productivity Tools team within BCG's Personal Productivity Organization, you will collaborate with product owners, vendors, and architects and engineering teams to ensure seamless user experiences, effective governance, and ongoing operational excellence.

Key Responsibilities:

  • Engineering & Administration
  • Manage and configure enterprise application services across both legacy and cloud platforms.
  • Lead upgrades, rollouts, patching, and migrations for a variety of applications.
  • Conduct health checks, monitoring, troubleshooting, and performance tuning.
  • Integrate applications with third-party platforms or in-house solutions.
  • Support complex deployments and ensure high availability of services.
  • Governance, Documentation & Support
  • Define and maintain SOPs, administrative practices, and end-user documentation.
  • Develop governance frameworks around licensing, lifecycle, and architecture.
  • Provide Tier 3 escalation support and resolve complex technical issues.
  • Mentor service desk teams and promote best practices in application usage and management.
  • Collaboration & Cross-Team Engagement
  • Coordinate with network, security, and support teams for seamless application service delivery.
  • Participate in planning, migrations, upgrades, and project execution.
  • Liaise directly with Microsoft, Adobe and other vendors for advanced configuration and support scenarios.

Core Focus Areas:

  • Deliver robust engineering and operational support for Microsoft 365 apps, add-ins, Adobe Acrobat, MS Forms, and other productivity tools.
  • Drive standardization and operational consistency across the firm's application portfolio.
  • Provide leadership and guidance within the M365 Application Governance Council.
  • Contribute to the strategy and implementation of productivity-enhancing tools firmwide.

What You'll Bring

Experience Required:

  • 5+ years of experience managing enterprise-grade applications, with 3–5 years specifically in Microsoft 365 administration and technical product analysis.
  • Proven experience in Adobe Creative Cloud deployment and productivity enablement.
  • Strong background in enterprise M365 configuration and governance, including automation tools like Power Automate and scripting with PowerShell and Microsoft Graph API.
  • Advanced capabilities using GraphAPI, PowerShell, SQL, and Power BI for:
  • Scripting and bulk administration
  • Automating service management
  • Data analysis and backend reporting
  • Visualizing application performance metrics
  • Background in implementing GenAI capabilities across Microsoft 365 (e.g., Powerpoint, Word, Excel) is a significant plus.
  • Familiarity with Azure AD, Conditional Access, Defender for Office 365, Intune, and related services.
  • Expertise in managing applications in a cross platform environment such as Windows, Mac (OSX), and iOS platforms.
  • Experience across application development life cycles, including requirements design, development tracking, change/release management, and operational support.
  • Ability to identify and manage integration dependencies across M365 apps and third-party solutions.
  • Strong incident management, security compliance, and vulnerability remediation experience.
  • Track record in defining KPIs and reporting on performance and service stability.
  • Level C2 English proficiency as demonstrated by IELTS 8.5+, TOEFL iBT 110+, TOEIC 945+, CAMBRIDGE CPE, or comparable demonstrated proficiency.
  • B.S. CS/MIS or four (4) additional years relevant experience in lieu of degree

Preferred Qualifications:

  • Certifications such as MS-100, MS-101, SC-300, AZ-900 are highly desirable.
  • Agile/Scrum experience and familiarity with Jira, Confluence, or Azure DevOps.
  • Prior involvement in enterprise-level security policy enforcement and tooling compliance.
  • Strong communication skills with an ability to convey technical issues to non-technical stakeholders.
  • Key Attributes for Success:
  • Excellent organizational and time management skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Proactive problem-solver with a collaborative mindset.
  • Clear, confident communicator with strong documentation capabilities.

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

  • The base salary range for this role in Atlanta is $121,000.00 - $147,700.00

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to $5,000 in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
  • Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

Not Specified
Corporate Trainer
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 3 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:
The Corporate Trainer at Granite Telecommunications is responsible for designing, developing, and delivering training programs that support employee growth, operational excellence, and company objectives. This role partners with departments across the organization to identify training needs, facilitate engaging learning experiences, and evaluate training effectiveness. The ideal candidate is an enthusiastic communicator with a passion for adult learning, strong presentation skills, and the ability to adapt content for diverse audiences and business units.



Duties and Responsibilities:



  • Deliver and assist the development of training programs for new hire onboarding, leadership development, customer service, systems, and job-specific skills.
  • Collaborate with department leaders to assess training needs and align content with business goals.
  • Facilitate in-person and virtual training sessions using interactive instructional techniques and adult learning principles.
  • Instill knowledge and process techniques for specific business units, facilitating engaging classes, organizing training material and identifying areas of improvement.
  • Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement.
  • Maintain training records and monitor employee participation and completion in LMS or other tracking systems.
  • Support compliance training by ensuring timely completion of mandatory courses and certifications.
  • Assist in the onboarding process by leading orientation programs and coordinating with HR and department leaders.
  • Stay informed about industry trends, new technologies, and best practices in training and development.
  • Provide coaching and support to employees and supervisors to reinforce training outcomes and on-the-job application.

Required Qualifications:



  • Bachelor's degree in education, Human Resources, Communications, or a related field.
  • 2+ years of experience in the telecommunications or technology industry.
  • Excellent presentation, facilitation, and public speaking skills.
  • Strong written and verbal communication abilities with attention to clarity and engagement.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational and time management skills.
  • Comprehensive understanding of all Granite products and services
  • Ability to adapt training styles and content to meet the needs of different learners and teams.

Preferred Qualifications:



  • Experience with learning management systems (e.g., Cornerstone).
  • 2+ years of experience delivering corporate training or adult education programs.
  • Knowledge of instructional design methodologies and e-learning tools (e.g., Articulate, Captivate, Camtasia).
  • Knowledge of training in a telecommunications or technology environment.
  • Experience delivering training to hybrid or remote workforces.
  • Certification in training or instructional design (e.g., CPTM, ATD, or SHRM Learning & Development Specialty Credential).
  • Ability to measure ROI and effectiveness of training programs using data and feedback.
Not Specified
Lead AI Engineer
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 3 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

Job Description


We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:



  • Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
  • Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
  • Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
  • Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.

This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.



Duties and Responsibilities



  • Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
  • Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
  • Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
  • Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
  • Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
  • Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
  • Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
  • Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
  • Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
  • Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources

Required Qualifications



  • Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
  • 5+ years of proven experience developing and deploying production-grade AI/ML systems.
  • Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
  • Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
  • Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
  • Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
  • Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
  • Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.

Preferred Qualifications:



  • Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
  • Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
  • Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
  • Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
  • Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
  • Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
  • Experience in regulated industries or environments requiring strict compliance and data governance standards.
Not Specified
NetOps Application Automation Engineer Intern
✦ New
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 1 day ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


Granite is a leading provider of managed security and networking platforms. The NetOps team supports a wide range of technologies and services including Fortinet SD-WAN, Palo Alto, Cisco, and Juniper. Within this team, the Application Automation practice focuses on improving operational efficiency and scalability through scripting, automation, and tool development. This position plays a key role in supporting large enterprise environments by developing automation frameworks, streamlining complex deployments, and reducing manual intervention in day-to-day operations. Responsibilities include solution design, automation development, support for new product rollouts, Tier 3 escalations, and collaboration with engineering teams to build repeatable, efficient processes.



Duties and Responsibilities:



  • Design, develop, and maintain automation scripts and tools to support network deployments, configuration management, and troubleshooting.
  • Collaborate with engineering and operations teams to identify repetitive tasks and build automated solutions to reduce manual workload.
  • Support new technology rollouts by creating scalable deployment frameworks and configuration templates.
  • Respond to Tier 3 technical escalations, particularly those involving process inefficiencies, integration challenges, or repeat issues solvable via automation.
  • Research and test emerging network automation technologies to improve toolsets and practices.
  • Document automation procedures, scripts, and best practices for operational consistency and knowledge sharing.
  • Ensure all automated solutions align with security and compliance standards.
  • Participate in audits and reviews to ensure reliability and maintainability of automation systems.


Required Qualifications:



  • Bachelor's degree in computer science, Network Engineering, or a related field.
  • Proficiency in scripting languages such as Python, Bash, or PowerShell.
  • Strong understanding of APIs, network configuration models (e.g., NETCONF, RESTCONF), and configuration automation tools (e.g., Ansible, Terraform).
  • Experience supporting enterprise-grade networks, preferably in a service provider or managed services environment.
  • Demonstrated ability to troubleshoot complex network issues and implement automated solutions.
  • Excellent communication and documentation skills
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