Information Technology Jobs in Broadview, IL

Position Title: Clinical Informaticist

Location: Chicago, IL (Hybrid)

Interview Mode: MS Teams Video Call/ Onsite Interview

Approximate Duration: (Open-ended Contract will extend for multiple years)

Domain: Hospital/Healthcare

Clinical Informaticist

This position is part of the Clinical Informatics team, and works in close partnership with operations leaders, clinical leaders, and the Information Systems EMR team to coordinate successful implementation, system optimization, and improvements to the use of EMR. This position is expected to work at all facilities to support all projects related to the EMR.

Minimum Qualifications

• Minimum 5 years prior experience in a clinical capacity including experience with EMR implementation and or design.
• Flexibility in the work schedule is required, including the ability to work on-site in Chicago as needed and remotely when the situation allows.

Preferred Qualifications

• Bachelor's Degree required
• Master's degree in Nursing, Health Informatics, Healthcare Administration, or a related field preferred.
• Experience with Cerner EMR
• Minimum of 2 years direct experience in planning, managing, and implementing large-scale, complex clinical information systems experience.

Knowledge, Skills, Abilities

• Responsible for all aspects of planning, design, development, implementation, maintenance and evaluation of the clinical information systems for clinical departments.
• Analyzes current and future end-user department requirements, procedures, and workflow, in order to provide application solutions that support and improve organization, division, and/or department operations.
• Collaborates with end-users to help define health care information problems and identifying solutions. Participates in facility wide process improvement teams related to clinical information systems.
• In-depth knowledge of EHR systems (e.g., Cerner, Epic), clinical decision support tools, healthcare information technology, and Systems Development Life Cycle.
• Proficient in Microsoft Office Suite, including Visio

Responsibilities & Typical Duties

• The Clinical Informaticist may work all shifts, including first, second, and third, as well as weekends and holidays if periodically required.
• The role will allow remote work and on-site work with a variable schedule
• Be able to travel to occasionally travel to sites beyond the main campus.
• When on-site, work in a vacant classroom or a hoteling space

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: Hybrid remote in Chicago, IL 60612

Description

The Global Cloud Engineering Leader will be responsible for the overall technical direction for Cloud hosting and automation tools for the company. This role will lead onshore and offshore cloud build and automation resources who are responsible for having a deep understanding of our business strategy, and the creation of a technical capability that enables and accelerates business goals through rapid deployment and scalability of new features and functionalities.

• Lead team’s Cloud Engineering and DevOps implementations and practices as it relates to Azure Cloud Environments and support, application deployments, site reliability and disaster recovery

• Understanding the responsibility, requirements, and efforts to ensure appropriate and required Cyber methodologies in how work is performed and compliance for all areas of responsibility

• Driving Cyber and Compliance as a culture as well as a functional requirement

• Translate design decisions, architecture designs to code for continuous deployment and repeatability

• Establish enterprise-wide cloud standards and associated documentation (naming, tagging, build etc..)

• Establish Site Reliability Engineering (SRE) culture and principles to track and measure health, uptime, availability and performance

• Oversite of daily run work, and overall reduction of technical debt

• Responsible for redundancy and resiliency of all cloud environments globally

• Ensures Engineering team leverages the latest DevOps and Cloud automation tools such as ARM Templates, PowerShell, Terraform, Python and Azure DevOps

• Strong dedication to high quality and standards for your team’s execution

• Not afraid to jump in with the team to help resolve problems and remove blockers in a timely manner.

• Collaborate with other teams on automation strategy and best practices

• Create and document low-level designs, as built and standards

• Collaborate with Solution architecture, Platform engineering, Cyber and Product teams for delivering requirements as defined

• Work within a project management/agile scrum teams in a leading role as part of a wider team

• Utilizes Agile and DevOps Processes and Principles, Crafts CI/CD pipelines; converting builds to use native Azure build pipelines

• Work with the release management team and engineering teams to enhance skills and practices

• Design and maintain automation processes and ensure that all things that should be automated, are automated responsibly with Security, Governance and compliance validations.

• Work with Leadership to develop effective IT solutions based on business needs, issues and drivers.

• Assist with IT strategies to achieve productivity, stability and resilience.

• Prioritize, plan, scope and manage IT projects.

• Approve/initiate change requests, project proposals and maintain architecture and process documentation

• Ensure team adheres to disaster recovery and compliance testing schedules through the year

• Assist in preparing project budgets and schedules.

• Assist in business reengineering efforts and recommend new technologies to meet business demands.

• Monitor project execution to ensure on-time delivery.

Skills

Strategy, automation, Cloud, azure automation, azure

Top Skills Details

Strategy,automation,Cloud,azure automation,azure

Additional Skills & Qualifications

Person specification

• Team management skills – ability to drive cross-functional teams to project goals and timelines

• Communication skills – help align stakeholders, define dependencies and plan efficiently and communicate release schedules, progress, blockers

• Mentorship – Ability to guide, train and coach resources involved in the release and deployment lifecycle.

• Data skills - use data to get insights, inform decisions and reach business KPIs and product metrics important to the business

• Technical skills – Extensive in Cloud Engineering and the Microsoft Well Architected Framework and Cloud Adoption Framework with very specific understanding of landing zones and foundational buildout, Automation, Architecture, and Development

• Azure DevOps Tool administration and configuration

• Certification – Scrum Product Owner/Product Manager certificates preferred

• Product skills – 10 yrs Mix of Cloud/Dev and Leadership Experience

Tooling

• Azure Cloud

• Azure DevOps

• WIZ Security Scanning

• SonarQube

• Terraform

• Ansible

• GIT

• Log Analytics

• Netskope

Experience – Essential

• Strong communication skills

• Ability to quickly pivot as needed and lead a team through multiple projects and competing priorities

• Proven track record in on time/on spec project delivery

• Strong relationship skills and cultural awareness, the ability to work well with people from different disciplines and cultures.

• Ability to be agile, respond positively to change and contribute with an innovative and global mindset.

Experience – Desirable

• 10+ years Cloud Engineering/App Development/Leadership experience

Experience Level

Expert Level

This is a Contract position based out of Chicago, IL.

The pay range for this position is $80.00 - $100.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Mar 19, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Position Overview

The IT Network Engineer at Spotless Brands ("Company") serves as the primary technical owner of our enterprise network architecture across all car wash locations, data centers, cloud services and corporate offices. This role is responsible for designing, implementing, securing, and operating a highly available, scalable, and cost-effective network that supports Point-Of-Sale systems, wash equipment, IoT devices, video systems, guest Wi-Fi, and corporate applications.

This is a hands-on, design-authority role. You will define standards, lead network strategy, and be the escalation point for complex network issues in a geographically distributed, business-critical environment where uptime directly impacts revenue. This role will support our cyber security capabilities and partner with vendors to ensure data and mobile career performance and availability.

This role will be the leader for delivering network services and join an exciting, growing company. You will make a difference in our business and we will invest in you to grow your career!

Key Responsibilities

Network Architecture and Deployment

• Design, implement, and support LAN, WAN, VPN, SD‑WAN, and wireless networks across corporate and retail locations
• Configure and maintain routing, switching, VLAN segmentation, and WAN connectivity
• Support onboarding and integration of newly acquired locations
• Implement scalable network designs aligned with Spotless Brands’ growth strategy
• Retail and Field Network Support
• Ensure reliable connectivity for POS systems, payment processing, tunnel controllers, license plate recognition, video and IoT water monitoring devices
• Support retail uptime requirements and minimize business disruption
• Work with Field IT teams and vendors to deploy network infrastructure at new and existing sites
• Cloud and Hybrid Networking
• Support Azure networking including VNets, VPN Gateway, private endpoints, and hybrid connectivity
• Maintain secure connectivity between on‑premise infrastructure and Azure cloud services
• Support SaaS integrations and secure internet access for distributed locations
• Network Security
• Configure and manage firewall platforms
• Implement network segmentation, VPN access, and secure remote connectivity
• Support cybersecurity initiatives aligned with NIST Cybersecurity Framework and PCI requirements
• Assist with vulnerability remediation and incident response
• Operations and Monitoring
• Monitor network performance, availability, and reliability across all sites
• Troubleshoot and resolve network outages, latency issues, and connectivity failures
• Maintain network diagrams, configurations, and documentation
• Participate in on‑call support rotation
• Vendor and Project Support
• Work with ISPs, managed service providers, and hardware vendors
• Support infrastructure upgrades, cloud migration initiatives, and SD‑WAN rollout
• Participate in technology evaluation and architecture planning

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 5–10 years of enterprise network engineering experience
• Experience supporting distributed, multi‑site environments
• Strong experience with routing, switching, and firewall configuration
• Experience with enterprise wireless networks
• Experience with VPN technologies and secure remote connectivity
• Experience supporting Azure or hybrid cloud environments

Knowledge, Skills, and Abilities

• Experience with Fortinet, Cisco Meraki, Cisco, or Sonicwall networking platforms
• Experience with Azure networking (VNets, VPN Gateway, ExpressRoute)
• Experience supporting retail or distributed operational environments
• Experience with SD‑WAN solutions
• Network automation experience using PowerShell or Python
• Industry certifications such as CCNA, CCNP, AZ‑700, NSE, or equivalent
• Good organization, time management, and prioritization skills
• Excellent reasoning, analytical, problem-solving, and critical thinking skills
• Strong troubleshooting and root cause analysis skills
• Strong attention to detail

Physical Requirements

• Ability to work at a computer for extended periods of time
• Occasional travel to field sites or business locations as required; travel less than 10%
• May require occasional extended hours during system updates or incident resolution

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.

Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: and

The Experience: 

Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. 

But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company. 

The Benefits: 

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It’s backed by our belief that great work doesn’t mean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so you can grow here and at home. 

Here’s what we are looking for in you: 

Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you! 

Responsibilities: 

  ?  Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome 

? Proactively engage with customers and the community in all areas of the Café whether you’re helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeys 

? Guide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resources 

 ? Be a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire you  

? Stay curious, adaptable and have a desire to learn and grow through self development 

? Continually learn new digital and technical skills 

? Partner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the Café 

? Volunteer within the community and be an advocate for financial literacy      

Basic Qualifications:

- High School Diploma, GED, or Equivalent Certification 

- At least 1 year of Retail, Sales or Customer Service experience 

Preferred Qualifications: 

- Associate’s degree 

- 2+ years of Retail or Customer-facing experience 

- Proficient in G-Suite 

- Strong written and oral communication skills 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-8 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• 
  
• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  
• Training locations may vary based on trainer availability.
  

• 
  
• High school diploma or equivalent REQUIRED.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  

• 
  
• 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
• 2 years in a Patient Service Center environment preferred.
  
• Customer service in a retail or service environment highly preferred.
  
• Keyboard/data entry experience..
  

Rise is an award-winning , full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.

We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.

Location: Chicago, 4 days in office

The Director, Social Investment is responsible for managing a team of paid social experts that activate and manage social campaigns across all social platforms. You will be trusted to oversee a growing client portfolio and collaborate with other team members to deliver innovative solutions to the book of business. This role will also be focused on helping Rise drive revenue growth through three core areas:

• Partnering with the Account Management team mapped to their respective portfolio of accounts to retain current business through delivering a remarkable experience and superior results.
• Working in full collaboration with the Account Management team to grow pre-existing Rise revenue through uncovering and tactically up-selling strategic client growth opportunities, an emphasis on cross-channel or full-funnel growth initiatives
• Supporting new business revenue growth by partnering with Business Development, Account Management, Media Strategy and other channel leaders on new business initiatives

As part of accomplishing the above objectives, the Director, Social Investment will be expected to successfully and fluidly operate across a wide variety of internal and external situations ranging from coaching internal channel managers on complex strategic initiatives, to pitching C-Level client contacts on new business opportunities, to working with Client Partners to craft compelling narratives in order to sell-through strategic growth initiatives.

In addition, this individual must be well-spoken, have strong presentation skills, understand client relationship/risk management, be comfortable managing a high performance team and overseeing large complex accounts with multiple stakeholders in a fast-paced work environment.

The right candidate will be passionate about social media and its importance in the consumer journey and marketing funnel. They must have an astute understanding of the social landscape - including all channels, technologies, platforms, etc. and be a leader promoting collaboration and ideation.

• As a supervisor, the Director will oversee employee development and retention, including training and goal setting, and lead the team in ensuring ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness. Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams.

KEY RESPONSIBILITIES:

• Establish a center of excellence that efficiently executes paid social initiatives while driving innovation aligned to business goals.
• Develop and execute social strategies for both evergreen and event-based campaigns, working closely with internal / external stakeholders
• Provide strategic guidance to clients; anticipate and address client needs and challenges; plan and develop measurable programs that are on strategy, within budget and exceed client objectives marked by clear success criteria (pre and post campaign) and benchmarks
• Develop social strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectives
• Optimize targeting, segmentation, and performance across product categories, audiences / personas, and industries, continuously analyzing data and making recommendations for improvement
• Drive digital marketing innovation by harnessing AI-driven automation, emerging technologies, and cutting-edge industry best practices to position Rise as a leader in social
• Manage financials, including budget allocation, client billing, team billability and account profitability
• Deliver insightful and persuasive presentations to clients and prospects
• Own execution accuracy across all team members
• Responsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention
• Overall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issues
• Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows
• Be a thought-leader; proactively advise on social trends, tools, technologies, and recommend direction for investment and implementation; seek opportunities to vet and test new technologies
• Partner with the Director, Partnerships to cultivate strong relationships with social partners, including responsibility for JBP stewardship, as assigned
  

JOB REQUIREMENTS

Appropriate education and / or experience may be substituted on an equivalent basis

Education:

• Bachelor’s degree (communications, marketing, advertising, or business)
• Ability to speak, read and write the English language

Certifications:

• Certificates in Meta, TikTok, Snap, YouTube required; experience with other social / social adjacent platforms a plus (X, Reddit, LinkedIn, Pintrest, etc.)

Experience:

• 10+ years relevant work experience in digital / social marketing; agency experience a plus
• 5+ years of experience tactically managing campaigns in-platform
• Experience in / familiarity with additional digital channels (Programmatic, SEO, Affiliate, or Paid Search) is a plus
• Expert usage of Microsoft Office suite, with strong emphasis on Excel
• Experience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologies
• Experience developing, managing and leading high performance teams required
• Strong relationships with publisher and technology partners
• Expert knowledge of the importance and role of social within a media plan and how to leverage its strengths
• Client-facing and/or C-level track record
• Experience participating in new business pitches, both behind-the-scenes and in-the-room

Knowledge, Skills & Abilities:

• Proficient in social tactics and strategies
• Demonstrated experience managing strategy for large, complex clients with minimums of $5M+ spend per year while being held to strict client goals
• Strong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client results
• Proven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account / team
• Proven experience facilitating and initiating creative thinking in the digital space: content, media, social, activation
• Establishes self as a trusted resource by developing relationships with key internal and external stakeholders
• Dedication to completing projects and tasks with passion and a relentless pursuit of excellence; ability to excel in a complex and changing marketplace
• Ability to identify / recruit / retain top talent; experience positively managing personnel issues
• Superior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical level
• High comfort level participating in brainstorms and ideation sessions
• Ability to work with a team to think tactically and execute accurately in order to align media execution with client needs
• Passion and desire to continue media and channel education by completing ongoing training and certification programs for platforms, media, leadership and other business skills
• Travel:

Hanley, Flight and Zimmerman, LLC (HFZ), a patent prosecution law firm located in downtown Chicago, is seeking engineers with industry experience to train to be patent engineers. As a patent engineer at HFZ, you will use your engineering skills to protect a wide range of cutting-edge technologies for some of the most innovative companies in the world. We work with clients within the automotive and aerospace sectors, telecommunications and software industries, with artificial intelligence and wireless technologies, the oil and gas industry and consumer products, as well as, biomedical devices and instrumentation and valve technologies - to name a few.

Patent Engineers can experience rapid career advancement and pay escalation opportunities by becoming patent agents, and attending a part-time law school program with the goal of becoming a patent attorney. This is an in-office, Chicago-based role with hybrid flexibility. This is not a remote position.

Candidates are required to have:

- at least two years of engineering-related work experience,

- the desire to become a patent attorney,

- an ELECTRICAL, COMPUTER, BIOMEDICAL and

MECHANICAL engineering undergraduate degree or COMPUTER SCIENCE degree.

- excellent academic credentials, and

- strong analytical and writing skills.

Candidate Preferences:

- candidates with an official LSAT score - a real plus

- candidates with a Patent Office Registration Number - a real plus

Compensation:

• The salary range for this position is $85,000-$105,000. Actual salary will vary and may be above or below this range based on experience.
• Year-end bonus potential – discretionary and based on productivity.
• Comprehensive Benefits Program includes Health, Life and Disability Insurance and available Dental and Vision insurance.
• 401K plan.
• This is an in-office, Chicago-based role with hybrid flexibility.

- Please provide a cover letter, resume, and any/all of your engineering transcripts.

ATTN:

- Bill O'Connor Recruitment Manager. If using LinkedIn Easy Apply, additional documents (transcript, cover letter) can be emailed to (Bill O'Connor)

- Hanley, Flight & Zimmerman, LLC is committed to diversity as a core value of the

firm. We continue to build an inclusive culture that encourages, supports, and

celebrates the diverse voices of our employees. A diverse and inclusive

workforce enriches our work experience and enhances the value of our legal

services. HFZ is an Equal Opportunity/ M/F/Vet/Disabled Employer.

IT Operations Specialist

Reports to: Director of Technology

Role Overview

The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the company’s internal IT operations capability.

This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.

Key Responsibilities

• Provide L1/L2 support for Windows 10/11 environments
• Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
• Resolve login, MFA, and access-related issues
• Perform onboarding and offboarding (AD, M365 licensing, device configuration)
• Configure and deploy laptops, tablets, and mobile devices
• Troubleshoot basic networking issues (IP, DHCP, DNS)
• Coordinate with the MSP for escalations when required
• Maintain accurate ticket documentation and follow structured processes
• Identify recurring issues and suggest improvements
• Take ownership of assigned tickets through resolution or proper escalation

Qualifications

• 3–5 years of hands-on IT support experience (corporate or multi-site preferred)
• Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
• Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
• Experience with Microsoft 365 in hybrid environments
• Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
• Experience with ticketing systems
• Device provisioning experience
• Relevant certifications are a plus, demonstrated hands-on experience is highly valued.

Professional Skills

• Strong communication skills (technical to non-technical)
• Structured and methodical troubleshooting approach
• Process-driven and organized
• High accountability and ownership mindset
• Comfortable working in a hybrid internal + MSP support model
• Demonstrates responsiveness and reliability in hybrid work environments

Work Model

Primarily on-site role supporting multiple offices and jobsites.

On-site presence aligned with operational needs

• 1–2 remote days per week depending on workload and projects
• Full-time, Monday–Friday
• 7:00 AM on-site start time
• Occasional after-hours availability when scheduled in advance