Engineering Jobs in Pomona, CA

35 positions found

Construction Project Manager
✦ New
Salary not disclosed
Brea, CA 1 day ago

Company Introduction


As T&T celebrates over 30 years as Canada’s favorite Asian grocery destination, the company is also expanding into the United States. In 2024, T&T opened its first U.S. flagship store in Bellevue, Washington, located at the Marketplace at Factoria. Spanning 76,000 square feet, it is the largest Asian specialty supermarket in Washington state.


To support its U.S. growth, T&T has established a regional office in the greater Los Angeles area to expand its vendor network and build partnerships with American food suppliers.


The Role


The Construction Project Manager plays a key role in overseeing new store construction and renovation projects in the U.S. Reporting to the Senior Director, Store Development or the Senior Construction Project Manager, this position leads a project team to ensure all projects are delivered efficiently, on budget, and in compliance with company standards, landlord requirements, and local regulations. The successful candidate will be a proactive leader who can manage multiple projects simultaneously, foster collaboration among internal and external stakeholders, and contribute to the company’s ongoing expansion goals.


The role will be stationed in Brea, CA, traveling is required.


Major Responsibilities


  • Provide clear direction and daily scheduling to project team members to ensure effective performance.
  • Deliver timely follow-up, feedback and performance evaluations to project team members.
  • Establish and implement an efficient Construction Management System to monitor and manage all active projects.
  • Develop and review comprehensive project plans and specifications, including scope, schedule, and resource requirements.
  • Research and recommend materials, equipment, and tools that meet operational needs and standards.
  • Supervise multiple project teams to ensure quality, compliance, and adherence to timelines and budgets, keeping stakeholders informed of progress.
  • Collaborate closely with internal departments to support organizational needs and initiatives.
  • Work with designers, engineers, general contractors, landlords, and local authorities to ensure successful project delivery.
  • Execute and, when necessary, adapt strategies to ensure projects are completed on schedule and within budget.
  • Travel frequently across the U.S. to oversee new store developments and renovation projects.
  • Negotiate vendor contracts and agreements, prepare and monitor budgets, and ensure proper financial tracking throughout the project lifecycle.
  • Manage vendor relationships and ensure all necessary building permits are obtained and properly closed upon project completion.
  • Organize, collect, and provide all contracts, agreements, and invoices to Finance & Accounting and other internal departments as required.
  • Develop long-term construction strategies to support the company’s rapid expansion in the U.S.
  • Perform other duties as assigned by the direct supervisor.


You Should Have/Be:


  • Bachelor’s degree or above in Construction Management, Engineering, or a related field.
  • Minimum of 5 years’ experience in construction project management, preferably with retail brands or supermarket chains.
  • Proven experience in design, architecture, construction, maintenance, and renovations.
  • Ability to interpret blueprints and strong technical and mechanical understanding.
  • Demonstrated supervisory, interpersonal, and leadership skills.
  • Excellent organizational and time management abilities; able to perform effectively under pressure and tight deadlines.
  • Strong written and verbal communications skills in English; knowledge in Mandarin or Cantonese is an asset.
  • Proficiency in construction management software and Microsoft Office Suite.


Work Hours

  • 5-day work week (Monday to Friday), 9:00am – 5:30pm


Benefits:


  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


LIMITATIONS & DISCLAIMER

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position and is not an exhaustive list of all duties, responsibilities, or qualifications required. The Company reserves the right to modify, add, or remove duties and to assign other responsibilities as business needs change, in compliance with applicable federal, state, and local laws. The Company will provide reasonable accommodation in accordance with applicable law. Compensation and benefits are determined based on factors such as education, experience, skills, qualifications, internal equity, and business needs, and are administered in compliance with applicable pay transparency and wage disclosure laws. Nothing in this job description alters the at-will employment relationship, creates a contract of employment, or guarantees employment for any specific duration.

Not Specified
Manufacturing Plant Manager
✦ New
Salary not disclosed
Walnut, CA 1 day ago

Position Summary: Plans, directs, and coordinates the work activities and resources necessary for manufacturing products in accordance with cost, quality, and quantity specification. Reviews processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints. Supervises the daily operation of a machine shop, repair/fabrication facility and electronic or mechanical assembly personnel in the repair and/or manufacturing of mechanical systems, fabrication of engineering models and assemblies, electronic or other hardware in accordance with engineering specifications, quality requirements, within cost/budget restraints and on schedule. Ensures continuous efficient production in desired quantity and quality. Assures that there are adequate materials, supplies, tools, and equipment. Monitors work in process to ensure efficient flow. Assist in determining manpower and skills needed so those schedules are maintained. Reviews operations and confers with technical or administrative staff to resolve production or processing problems. Coordinates or recommends procedures for facility or equipment maintenance or modification, including the replacement of machines.


Essential Duties and Responsibilities include, but are not limited to:

  • Maintain departmental day-to-day production activities, monitor and prioritize workflow and schedules.
  • Supervise production staff and give technical direction.
  • Assist in hiring, training and reviewing performance of staff.
  • Ensure product is in compliance with customer standards and ensure fulfillment goals.
  • Ensure the safe use of equipment and schedule regular maintenance.
  • Check production output according to specifications.
  • Submit reports on performance and progress.
  • Coordinates and monitors manufacturing projects from initiation through delivery.
  • Identifies and allocates project resources.
  • Ensures projects are completed on schedule and within budget.
  • Resolves issues and contributes to the business unit/area development.
  • Monitors and maintains department productivity and budgets.
  • Ensure effective employee relations. Provide employee coaching and development. Makes employment decisions. Resolve employee issues through problem resolution.
  • Balance quality, productivity, cost, safety and morale to achieve positive results in all areas. Work to continuously improve in all areas.
  • Other duties as assigned


Qualifications:

  • Experience and Education:
  • 5-7 years of relevant experience
  • Bachelor’s degree or equivalent
  • Technical Skills:
  • Excellent attention to detail
  • Knowledge in a variety of mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines
  • Knowledge of location and proper use of maintenance/facilities, tooling, supplies and equipment
  • Able to read and interpret schematics and blue prints
  • Comfortable operating heavy equipment and power tools
  • Forklift certification
  • Mastery of basic math (addition, subtraction, multiplication, division, and fractions)
  • Problem solving abilities
  • Ability to use calipers, micrometers, etc.
  • Strong teamwork and communication skills to get along with co-workers and be a team player
  • Understand and obey safety requirements
  • Commitment to keep work area clean and free of debris
  • Physical Requirements:
  • Must be able to lift and/or move up to 50lbs or more
  • Frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch or crawl
  • Specific vision abilities include close and distance vision, depth perception and ability to adjust focus
  • Ability to use hands to finger, handle, or feel, as well as reach with hands and arms for extended periods of time to handle or feel objects, tools, or controls.


Supervisory Responsibilities:

  • Supervision is usually limited to a small function or a subset of a function (unit, section, etc.).
  • The functional activities are not complex and the impact of decisions on business operations are minimal.
  • Supervision is usually partial or part-time, typically restricted to assigning work and directing efforts or restricted to assigning and checking work and providing technical guidance.
  • Little or no responsibility for employment decisions.

Travel Required: Occasional


Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.


To perform this job successfully, the employee(s) will possess the skills, aptitude, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.


Affirmative Action/Employment Opportunity (EEO) Statement: ALIGN PRECISION is an equal opportunity employer and values diversity at our company. We are committed to creating a workplace where all qualified individuals are welcome and can thrive, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other characteristics protected by law.

Not Specified
Senior Project Manager
Salary not disclosed
Ontario, CA 2 days ago

The ideal candidate will be responsible for assisting the project manager and project team with project documentation and control, job cost accounting, scheduling, and construction supervision efforts. In order to be successful, this candidate should feel comfortable taking on many tasks that require various skills, and appropriately prioritizing those tasks' completion. 

 

Responsibilities

  • Assist with on-site management to ensure project success
  • Ensure project plan is moving forward to meet anticipated deadlines
  • Responsible for communicating jobs progress at weekly meetings
  • Responsible for project change orders due to conflicts/unforeseen situation
  • Project scheduling from start to finish, includes scheduling sub contractors when needed
  • Communicating with Supervisors/Foreman's for each project and gathering information
  • Communicating with Project Managers on a daily for projects


Qualifications

  • Bachelor's degree in Civil Engineering or Business Management or equivalent experience
  • 10 years' of experience as a project engineer in wet utilities (Water, Sewer, Storm Drain)
  • Strong experience in excel, Bluebeam, Microsoft, project scheduling
  • Must have knowledge with rules, regulations, best practices and performance standards in Wet Utilities( Water, Sewer, Storm Drain


Salary

120,000 to 150,000 per year with benefits

Not Specified
Project Estimator
🏢 DOMINGUEZ GENERAL ENGINEERING, INC
Salary not disclosed
Ontario, CA 2 days ago

Company Description

DOMINGUEZ GENERAL ENGINEERING, INC is a construction company based in Pomona, CA, specializing in water, sewer, and storm drain projects. We are dedicated to delivering high-quality infrastructure solutions to our clients, ensuring efficiency and excellence in every project we undertake.


Role Description

This is a full-time on-site role for a Project Estimator at DOMINGUEZ GENERAL ENGINEERING, INC in Pomona, CA. The Project Estimator will be responsible for cost management, construction estimating, communication, project estimation, and budgeting. They will collaborate with various teams to accurately estimate project costs and ensure successful project completion.


Qualifications

  • Must have 10 years plus Estimating in Water, Sewer, and Storm Drain for private and public entities.
  • Cost Management, Budgeting, and Project Estimation skills
  • Construction Estimating expertise
  • Strong communication skills
  • Ability to analyze and interpret technical data
  • Detail-oriented and organized approach to work
  • Experience in project management is a plus
  • Must be familiar with all upcoming bid websites, Planet bids, bid America, etc.
  • Must be able to do take off on jobs bidding (Aggregates, Pipe material, Dirt export)
  • Must be able to request quote from multiple suppliers (Aggregates, Pipe Suppliers, Sub-Contractors)


Salary

Starting 200k a year

Not Specified
Transmission Line Engineer
Salary not disclosed
Diamond Bar, CA 3 days ago

Kosmos Group is an engineering consulting firm, specializing in electrical power generation, transmission, substation, and distribution. We support public and private utilities, consultants, and contractors across the U.S. and Canada, providing end-to-end engineering solutions, including conceptual design, feasibility study, detailed design, construction drawing package, field inspection, project closeout documentation, and more


At Kosmos Group, we foster an open, collaborative, and supportive culture. We believe our employees reach their full potential when they feel valued and empowered through innovation, teamwork, and growth. We deliver reliable solutions for the future and are a positive influence in our communities


Our Transmission Engineering team is looking for a Transmission Line Engineer to support our growing Transmission & Distribution practice in our Diamond Bar office. This is a hybrid position, working 3 days in the office and 2 days from home office. The successful candidate will be involved in all facets of transmission line routing and design. Specific areas of responsibility are provided below.


Job Description

  • Routing and design a variety of transmission line projects with project scopes varying from new to rebuilt facilities utilizing Power Line Systems software
  • Responsible for technical content and deliverables while working with multi-discipline teams under the guidance of the assigned Project Engineer or Manager
  • Sag tension calculation for transmission tower loading
  • Structure design and analysis and preparing loading trees
  • Assist in the development of design criteria and specifications for transmission line design and procurement of materials
  • Perform peer quality checks
  • Should be familiar with Transmission industry codes and standards
  • Assist Engineer of Record in preparing construction documents including plan and profile drawings, structure loading trees, and foundation and assembly drawings
  • Assist Engineer of Record with complex projects and be the lead engineer for smaller projects
  • Provide construction support for high voltage transmission line projects
  • Participate and progress the company culture of knowledge sharing and continuous improvement
  • Act as a liaison between Kosmos Group engineering and construction teams by conducting field site visits
  • Apply engineering principals and technical experience address project issues and recommend solutions
  • Additional duties as assigned


Required Qualifications

  • Bachelor’s degree in engineering from an ABET-accredited college
  • An Engineering-in-Training (EIT) certificate
  • Minimum 2 years of transmission line design experience
  • Experience in Power Line System-based programs (i.e., PLS Suite of software including PLS-CADD, PLS-POLE, etc.)
  • Strong attention to detail, team collaboration, organization, and problem-solving skills
  • Ability to work methodically and analytically in a quantitative problem-solving environment
  • Excellent written and verbal communication skills
  • Ability to travel domestically and internationally as needed for project support


Preferred Qualifications

  • Prior engineering consulting experience


For California only: this position's base salary range approximation is $100,000.00 - $148,000.00 and it depends on numerous factors such as applicable experience, skills, knowledge, credentials, geographical location, etc.


We’re seeking passionate individuals who bring fresh perspectives and innovative ideas. This is an exciting time to join our team as we gear up to grow and tackle future challenges. We prioritize safety, foster collaboration, act with integrity, respect all perspectives, and embrace forward-thinking. Are you ready to be a part of the journey?


Kosmos Group is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Not Specified
Product Development Technician
Salary not disclosed
Brea 6 days ago
Product Development Technician
- 2nd Shift Location: Brea, CA (On-site) Job Type: 12 Month Contract with potential to convert to permanent Pay Range: $29–$36/hour Pay rate will be finalized after interview Second Shift: Monday–Friday, 1:30 PM – 10:00 PM Position Overview A-Line Staffing is seeking Product Development Technicians to support laboratory and product development activities at an on-site facility in Brea, CA.

This role focuses on executing routine technical tasks, supporting engineers, performing testing, and maintaining accurate documentation in a regulated lab environment.

The ideal candidate is hands-on, detail-oriented, and comfortable working as part of a collaborative technical team.

Key Responsibilities Gather, format, compile, and maintain technical data such as laboratory results, material testing data, and engineering changes Prepare engineering documentation including reports, summaries, drawings, flow charts, block diagrams, and schematics Perform routine technical tasks and provide hands-on support to engineers Assist with equipment scoping, qualification, and validation activities Support general lab operations including equipment calibration, safety procedures, and routine maintenance Execute test protocols and conduct testing according to written procedures Document, analyze, and clearly communicate test results Support prototype process development and test setup creation Handle test samples and chemicals used for conditioning and testing Identify and communicate potential project risks or issues to team leads or management Collaborate closely with cross-functional team members Minimum Requirements 4-6+ years of experience in a laboratory environment (corporate or academic) and/or technician experience in a regulated environment 1-2+ years of experience in an R&D/Lab setting Experience following written procedures and working collaboratively in a team-based setting High school diploma or equivalent Preferred Qualifications Bachelor of Science degree in a technical or scientific field Ability to understand and execute designed test procedures Strong communication skills and ability to work in cross-functional teams Experience developing solutions to routine technical problems Proficiency with personal computers and technical documentation tools Ability to train or mentor junior technicians Key Responsibilities Gather, format, compile, and maintain technical data such as laboratory results, material testing data, and engineering changes Prepare engineering documentation including reports, summaries, drawings, flow charts, block diagrams, and schematics Perform routine technical tasks and provide hands-on support to engineers Assist with equipment scoping, qualification, and validation activities Support general lab operations including equipment calibration, safety procedures, and routine maintenance Execute test protocols and conduct testing according to written procedures Document, analyze, and clearly communicate test results Support prototype process development and test setup creation Handle test samples and chemicals used for conditioning and testing Identify and communicate potential project risks or issues to team leads or management Collaborate closely with cross-functional team members
Not Specified
Product Development Technician - Brea, California {167742}
🏢 A-Line Staffing Solutions LLC
Salary not disclosed
Brea 6 days ago
A-Line Staffing is now hiring a Product Development Technician .

The Technician will be working for a Fortune 500 company and has career growth potential.

This would be full time / 40+ hours per week.

If you are interested in this position, please apply directly to this job posting or email your resume to .

Compensation: The pay for this position is $33.50 per hour- bi-weekly Schedule & Location: Monday–Friday, 7:00 AM – 3:30 PM Onsite in Brea, CA Job Description Summary: We are seeking a Product Development Technician for our Brea, CA facility.

This individual will support routine technical tasks, contribute to problem-solving efforts, and assist engineers and project leaders with day-to-day lab and development activities.

Duties & Responsibilities: Gather, maintain, format, and manipulate technical data (e.g., lab results, material tests, engineering design changes) Produce engineering documents, reports, and drawings (flow charts, block diagrams, schematics) Prepare reports and summaries, including quantitative analysis Provide technical support to engineers and complete routine technical tasks Assist in equipment scoping and qualification activities Support general lab functions: calibration, safety implementation, routine equipment maintenance Notify manager or team lead of issues impacting project progress Help develop prototype processes and test setups Execute test protocols and conduct testing Document and communicate test results accurately Handle test samples and chemicals used for conditioning and testing Requirements: Minimum Requirements: High school diploma Minimum 6 years of lab experience (school or corporate) OR technician experience in a regulated environment Experience following written procedures and collaborating with a team Preferred Requirements: Bachelor of Science in a technical field At least 1 year of laboratory or R&D experience Experience following test procedures and working in a collaborative environment Preferred Qualifications: Ability to perform and understand designed test procedures Effective communication and ability to work cross-functionally Ability to develop solutions to routine technical issues Proficiency with personal computers Ability to train lower-level technicians .
Not Specified
Mechanical Engineering Technician {167745}
🏢 A-Line Staffing Solutions LLC
Salary not disclosed
Brea 1 week ago
A-Line Staffing is now hiring a Mechanical Engineering Technician in Brea, CA .

The Mechanical Engineering Technician would be working for a Fortune 500 medical technology company and has career growth potential.

This would be full time / 40+ hours per week.

If you are interested in this Product Development Technician position, please contact Milos Pavlovic at 586-788-7509 or Product Development Technician Compensation The pay for this position is $25.00 – $32.00 per hour Benefits are available to full-time employees after 90 days of employment A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Product Development Technician Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs The required availability for this position is Monday – Friday, 1:30 PM – 10:00 PM (2nd Shift).

Work location: Onsite in Brea, CA Interview Process: In-person interviews Mechanical Engineering Technician Responsibilities Gather, maintain, format, compile, and manipulate technical data such as laboratory or material test results and engineering design changes Produce engineering documents, reports, and drawings including flow charts, block diagrams, and schematics Prepare reports and summaries including quantitative analysis Provide technical support to engineers on a variety of technical tasks Assist with scoping equipment for use and completing equipment qualifications Support general lab functions including calibration, safety procedures, and routine equipment maintenance Notify manager or team lead upon recognition of factors that may affect project timelines Assist with developing prototype processes and test setups Execute designed test protocols and conduct testing Document and communicate test results effectively Handle laboratory samples and chemicals used for conditioning and testing Mechanical Engineering Technician Requirements Minimum education requirement is High School Diploma or GED 6+ years of experience in a laboratory environment (corporate or school) OR technician experience in a regulated environment Experience following written procedures Ability to work collaboratively within a team environment High School Diploma or GED Attendance is mandatory for the first 90 days Mechanical Engineering Technician Preferred Qualifications Bachelor of Science degree in a technical field with at least 1 year of laboratory or R&D experience Ability to understand and perform designed test procedures Strong communication skills and ability to work effectively in cross-functional teams Ability to develop solutions to routine technical problems of limited scope Proficiency with personal computers Ability to assist with training lower-level technicians If you think this Mechanical Engineering Technician position is a good fit for you, please reach out to me
- feel free to call, e-mail, or apply to this posting!
*
Not Specified
SEO & Growth Marketing Specialist ( Jr/Sr)
🏢 Yami
Salary not disclosed
Brea, CA 1 week ago

About Yami:

Founded in 2013, Yami’s mission is to bring the world closer for everyone to experience and enjoy. We make it easy to discover exciting flavors and trending products from Asia. Named Inc. Magazine’s fastest growing start-up on the ”Inc. 500 List,”, we’re committed to connecting people with authentic food, beauty, home, and wellness experiences through our e-commerce platform, iOS, and Android apps.


Benefits & Compensation:

  • 401(k) Matching
  • Health Insurance: Medical, Vision, and Dental
  • Paid Time Off: Vacation, Sick, and Holidays
  • On-site Amenities: Gym, Pool, Game Rooms, etc.
  • Team Building
  • Employee Discount
  • Employee Referral
  • Coffee and Snacks
  • Please see range below, and DOE


Summary:

The Growth Marketing Specialist is responsible for driving organic traffic growth through SEO and AI-driven discovery channels. This role leads strategy across technical SEO, content optimization, site architecture, and schema implementation to improve visibility and “Share of Model” on generative search platforms. The specialist analyzes performance data, conducts keyword and competitive research, and partners closely with Product, Engineering, and Content teams to turn insights into growth initiatives. The ideal candidate has at least three years of SEO or growth marketing experience (preferably in North American e-commerce), is comfortable working in startup environments, understands technical and content-led SEO, and is passionate about AI, emerging search trends, and Asian products. Bilingual English/Chinese is required.


Responsibilities

  • Own the organic growth strategy across SEO and AI discovery platforms
  • Implement strategies to increase "Share of Model" by optimizing site architecture and Schema markup for Generative Engine Optimization
  • Develop and execute a comprehensive SEO strategy, including technical SEO, onsite and offsite optimization, and content-led growth initiatives
  • Conduct keyword research, competitive analysis, and site audits to identify growth opportunities
  • Collaborate with Product, Engineering, and Content teams to implement the organic traffic growth strategy
  • Monitor and analyze search rankings, website performance, and user behavior, translating insights into clear action items
  • Evaluate organic traffic quality and performance, providing data-driven insights and recommendations for continuous improvement
  • Stay current with search ecosystem changes, algorithm updates, and emerging AI-driven discovery trends


Qualifications

  • 3+ years of experience in SEO, organic growth, growth marketing, or AI-driven traffic, preferably within the North American e-commerce industry
  • Startup experience with hands-on SEO and GEO is a strong plus
  • Strong ability to analyze data, generate insights, and translate findings into actionable recommendations
  • Hands-on experience with Google Analytics, Google Search Console, and other SEO tools (e.g., SEMrush, Ahrefs)
  • Solid understanding of content marketing, link-building strategies, and technical SEO fundamentals
  • Strong interest in AI, search innovation, and content creation
  • Strong interest in Asian products and culture, with the ability to quickly identify emerging trends among our target customers
  • Bilingual in English and Chinese
Not Specified
Customer Service Representative
Salary not disclosed
Yorba Linda, CA 1 week ago

Crane Authentication is the world leader in brand authenticity and integrity, with a heritage spanning more than 40 years. We serve many of the world’s leading brand owners, licensors, and media rights owners (including around half of the Interbrand 100 Best Global Brands 2021) and are the only provider that addresses brand value and vulnerability across physical and digital domains. Crane is also a provider of high-security and compliance solutions to governments. At Crane, designers work with technologists, integrators, analysts, and domain experts to ensure solutions are brand-led, practical, and effective.


As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues, and enforce compliance. Customers from different business sectors and levels of government trust its team of 1,250 people for their expertise in R&D, security design, engineering, and data-driven insights. With a presence in 15 countries on three continents, the Crane Authentication team understands the regional nuances of the opportunities and challenges facing its customers.


The Customer Service Representative serves as the main contact to resolve customer issues and foster a positive relationship between the customers and the company.


Essential Functions Performed by the Position

· Responds and ensures customer enquiries and requests are addressed in a timely manner.

· Coordinates with the sales team and internal departments to ensure the production quality and customers’ requirements are met.

· Handles customer complaints according to the company procedures and service standard.

· Communicates with the sales team and internal departments to maintain updated customer profile information.

· Prepares proforma invoices for Prepaid Customer, track the payment and inform the accounting Dept. to release the order to customer.

· Takes orders, determines charges, and oversees billing or payments.

· Provides information about products and services and responds to questions and complaints professionally.

· Maintains accurate records of all transactions made in connection with work.

· Performs desk coverage duties for Buyer within US Office when employee is out of office.

· Provides warehouse support on an as needed basis.

· Provides internal support to other teams on an as needed basis.


Position Qualifications Education:

· Bachelor's degree is desirable.


Experience:

· At least one year’s experience in a customer facing role.

· At least one year’s experience in the garment/textile/sportswear industry.


Knowledge, Skills, and Abilities :

· Customer/supplier liaising skills.

· Effective communication skills in listening, speaking, and writing, to respond to the customer clearly and accurately.

· Understand customers’ needs and concerns to resolve the topic as efficiently and effectively as possible.

· Respond to questions and complaints in a friendly and professional manner.

· Good interpersonal skills. Be patient and polite, especially when dealing with difficult customers.

· Able to analyze situations, investigate problems, and determine solutions.


What we offer:

Crane offers competitive benefits, tailored to each region in which we operate. In addition to benefits, our employees enjoy perks such as company-sponsored wellness programs, volunteer opportunities, regular team building and engagement events and learning and development opportunities.


We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Not Specified
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