Engineering Jobs in Naperville Dupage County Il Remote

JOB DESCRIPTION

The Product Support Specialist partners closely with the Customer Service leadership team and acts as a key technical resource for both internal teams and external partners. This role supports customers, installers, designers, distributors, and end users by delivering expert guidance across the company’s flooring systems and adhesive solutions.

This position focuses on technical problem-solving, product guidance, and issue resolution related to flooring installations, including materials performance, application methods, site conditions, warranties, and quality concerns.

PRIMARY RESPONSIBILITIES

• Product Technical Support & Issue Resolution:
• Respond to incoming technical questions related to flooring installation systems and adhesive products
• Serve as a technical resource for internal departments and external partners throughout the installation lifecycle
• Promote and follow all applicable Environmental, Health, and Safety (EHS) policies and procedures
• Claims & Field Issue Management:
• Gather, review, and document claim details including jobsite conditions, installation practices, substrate information, and product usage
• Route complex issues or field investigations to the appropriate regional technical representative
• Carry out approved resolutions such as material replacement, credits, refunds, or alternative corrective actions
• Track active cases and drive timely closure within established resolution timelines
• Assist with product quality initiatives, including recalls or corrective action programs, as needed
• Product Knowledge & Technical Expertise:
• Maintain strong working knowledge of current and legacy adhesive and flooring-related products
• Stay informed on industry standards, competitive offerings, and market trends within construction materials
• Provide accurate guidance on application requirements, technical data, performance expectations, warranties, and distribution pathways
• Identify recurring trends or field feedback and communicate opportunities for product or process improvement
• Support updates to technical materials such as installation guides, labels, packaging, and data sheets

REQUIRED SKILLS AND EXPERIENCE

• Associate’s or Bachelor’s degree required
• At least five (5) years of experience in a technical support, customer-facing, or sales-related role within a manufacturing environment
• Experience within flooring, construction products, or adhesives is strongly preferred
• Strong proficiency with Microsoft Office and Windows-based systems

NICE TO HAVE SKILLS AND EXPERIENCE

• Bachelor’s degree in Chemistry, Engineering, Business, Sales, or Marketing
• Ability to communicate in Spanish or French Canadian is a plus

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/ POSITION SUMMARY:

Manages activities of all production personnel across an entire shift within a manufacturing facility. Monitors activities to maximize productivity, minimize cost, and maintain quality in all facets of the facility operations. Ensures associates comply with company policies, procedures, and guidelines to maintain safe, efficient operations within a positive working environment. Performs shift administrative tasks, including metric reporting and personnel actions.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:

• Manage SQF, Food Safety, Food Quality, Sanitation, 6S and customer standards
• Provides daily direction to Supervisors and hourly associates to meet designated productivity metrics, including labor costs/utilization, operational efficiency, scrap loss rates, and other measures to optimize profitability and meet demand. Develops and implements action plans to address production performance concerns or improve operations
• Coordinates production/facility activities with Shift Managers as appropriate
• Ensures administrative activities for the shift are being completed timely and accurately. These include but are not limited to payroll, performance reviews, standard and ad hoc production reporting, disciplinary actions, etc.
• Ensures announcements, safety topics, policies, procedures, and expectations are communicated to the staff and executed where appropriate
• Create and/or assists in the development and execution of plant budgets, goals, standards, EOS action items and career development plans
• Understand job standards and/or machine operation for each function
• Follow up on associate orientation, on-boarding, training, new hire performance reviews, and/or development as appropriate
• Ensures associates have appropriate tools to perform assigned duties and that tools/equipment are routinely inspected and maintained
• Performs other duties as assigned

PEOPLE MANAGEMENT RESPONSIBILITIES:

• Recruitment and Selection: determine labor needs; understand and use the Company’s interviewing process and tools; participate in the on boarding process (Passport orientation, etc.)
• Managing & Rewarding Performance: set clear performance expectations (Passport, Performance Management Process); provide regular feedback; resolve team conflicts; encourage a positive and safe environment; use coaching and corrective action for underperformance; understand and use voluntary/involuntary termination processes
• Training & Development: understand and coach others on processes, tools and standards (SOP’s); ensure training requirements are met; identify and address skill gaps; discuss career interests and developmental plans/next steps. Create appropriate action plans for individual development
• Communication & Engagement: communicate site, company, and other pertinent information to team (pre-shift, one on one, etc.); share customer and MSI Express Inc information on regular basis

QUALIFICATIONS/ CAPABILITY PROFILE:

Minimum Education

• High school diploma and/or GED- Essential
• Bachelor’s degree in related field- Desirable

Minimum Experience

• Three to five (3-5) years of experience in a manufacturing environment, with particular preference for food manufacturing and/or packaging experience- Essential
• Some experience interacting with the company customers- Desirable
• One to three (1-3) years of experience in a lead or supervisory role- Essential

Minimum Knowledge/ Skills/ Abilities

• Strong leadership skills- Essential
• Decision making skills- Essential
• Ability to analyze and/or solve problems- Essential
• Strong verbal, written, and interpersonal communication skills- Essential
• Ability to plan work schedules- Essential
• Working knowledge of food manufacturing processes, good manufacturing practices (GMPs) and related concepts- Essential

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

-Lead regional sourcing activities for new products from concept through launch and ramp-up.

-Engage regional and global suppliers early in the design phase to support DFM, DFC, and supplier-led innovation.

-Support regional sourcing strategy delivery aligned with global category strategies and NPI program requirements.

-Ensure supplier readiness for prototype, pilot, and production ramp within the region.

-In coordination with NA Sourcing Lead, develop and execute regional sourcing strategies aligned with cost, risk, capacity, localization, and sustainability goals.

-Lead regional supply base development to support new technologies, growth, and localization initiatives.

-Drive regional sourcing decisions while ensuring alignment with global sourcing governance.

-Optimize regional footprint through make/buy, nearshore/reshore, and dual-source strategies.

-Monitor regional market trends, labor, logistics, geopolitical risks, and cost drivers.

-Identify, qualify, and onboard regional suppliers to support NPI and long-term business needs.

-Lead RFQs/RFPs, supplier selection, negotiations, and contracting within the region.

-Partner with Quality and Engineering on supplier qualification, PPAP/FAI, audits, and capability assessments.

-Drive supplier performance, capacity planning, and continuous improvement for launch-critical components.

-Own regional piece-price, tooling, and total cost of ownership (TCO) for NPI components.

-Develop should-cost models and regional cost benchmarks.

-Support regional business cases, capital investments, and executive sourcing reviews.

-Deliver cost, margin, and productivity targets while supporting aggressive NPI timelines.

-Serve as the regional sourcing lead on global NPI project teams.

-Align regional sourcing milestones with product development stage-gate processes.

-Coordinate with global category teams to ensure consistency and leverage.

-Lead transition from NPI to sustaining sourcing within the region.

-Identify regional supply risks related to new suppliers, capacity, logistics, and compliance.

-Develop contingency plans, dual sourcing strategies, and launch readiness plans.

-Ensure compliance with regional regulatory, trade, ESG, and ethical sourcing requirements

Qualifications:

-Degree – Engineering, Supply Chain, Business, etc..

-5+ years of professional working experience within a manufacturing/assembly based setting

-Experience working within a new product development, new product introduction, R&D or prototyping based setting

-Experience with strategic sourcing deployment

-Ability to manage a project from concept through to completion for a new supplier/part

• 
  
• Assembling Aerospace products consisting of various components
  
• Enter data into MRP system using a computer.
  
• Actively participate in cross training program to improve and broaden skill set.
  
• Perform other responsibilities as required.
  

• 
  
• \"Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a 'U.S. Person', which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States, or who otherwise can qualify for a license that permits them to hold the position.\"
  
• Requires a high school education or equivalent experience. Ability to read work instructions in English, and strong math skills required.
  
• Reliability - attendance is a critical qualifications, we need a person who is able to arrive at work on time and work their scheduled shift
  
• May require 0-2 years of experience in the field, previous assembly experience preferred. Capable of entering data into ERP system. Ability to read and interpret component prints.
  
• Ability to verify part conformity using micrometers, calipers, dial indicators, and other gauges.
  
• Ability to perform repetitive tasks and lift/move up to 50lbs occasionally. May be required to stand for entire shift.
  

• 
  
• Competitive Hourly Wage
  
• Matching 401(k) contribution
  
• Medical/Dental/Vision Insurance - Start day 1
  
• Short-Term and Long-Term Disability Insurance
  
• Accidental Death and Dismemberment Insurance
  
• Life Insurance
  
• Flexible Spending Accounts (Medical and Dependent Care) & Health Savings Accounts
  
• Critical illness and Accident Insurance, as well Life Insurance, and an EAP
  
• Educational Reimbursement
  

• 
  
• Medical, Dental, Vision and Prescription Drug Coverage
  
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
  
• Paid Time Off and Holidays
  
• 401k Retirement Plan with Matching Employer Contributions
  
• Life and Accidental Death & Dismemberment (AD&D) Insurance
  
• Paid Leaves
  
• Tuition Assistance
  

Director of Manufacturing Operations

Location: Hybrid / On-site (as required)

Reports to: COO

The Director of Manufacturing Operations is responsible for end-to-end manufacturing execution and scale for DeNova Detect’s life-safety product portfolio. This role ensures that products are built safely, on time, on cost, and in compliance, while building a resilient manufacturing ecosystem capable of supporting rapid growth across retail, commercial, utility, and legislative-driven demand.

This leader serves as the operational bridge between engineering, supply chain, quality, regulatory, and commercial teams, translating product strategy into reliable, scalable production.

Core Responsibilities

Manufacturing & Production Leadership

• Own global manufacturing strategy across internal and contract manufacturing partners
• Establish and manage production plans aligned with sales forecasts and launch timelines
• Ensure consistent achievement of cost, quality, delivery, and yield targets
• Lead capacity planning to support demand surges driven by retail promotions, legislation, or national media exposure
• Drive continuous improvement using Lean, Six Sigma, or similar methodologies

Contract Manufacturer & Supplier Management

• Select, onboard, and manage contract manufacturers (CMs) and key component suppliers
• Negotiate manufacturing agreements, pricing, lead times, and service-level expectations
• Implement performance scorecards for CMs and suppliers (OTIF, quality, cost, responsiveness)
• Conduct regular audits and business reviews to ensure compliance and risk mitigation

Quality, Compliance & Regulatory Readiness

• Ensure manufacturing processes comply with all applicable standards and certifications, including:
• UL /ETL (as applicable)
• State and federal life-safety regulations
• Partner with internal teams to support certifications, audits, and change control
• Ensure all NCE Quality Control metrics are met or exceeded
• Implement continuous improvement process for quality and manufacturing
• Own manufacturing-related corrective actions (CAPAs), root cause analysis, and preventive controls

New Product Introduction (NPI) & Scale-Up

• Lead manufacturing readiness for new product introductions from pilot builds through mass production
• Partner with Engineering on DFM/DFA, tooling decisions, and test strategies
• Establish production validation, ramp-up plans, and early yield stabilization

Cost Management & Margin Expansion

• Drive COGS reduction initiatives without compromising safety or quality
• Optimize labor, materials, tooling, and logistics costs
• Support margin expansion initiatives tied to volume growth and supplier consolidation

Risk Management & Business Continuity

• Identify and mitigate manufacturing risks (single-source suppliers, geopolitical risk, capacity constraints)
• Develop contingency plans for supply disruptions, demand spikes, or quality events
• Support inventory strategy decisions in collaboration with Supply Chain and Finance

Leadership & Cross-Functional Collaboration

• Serve as a key operational voice in executive planning and growth discussions
• Collaborate closely with our Japan Engineering Team, Sales and Marketing

Required Qualifications & Experience

• Bachelor’s degree in Engineering, Operations Management, or related field
• 10+ years of progressive experience in manufacturing operations, preferably in:
• Consumer electronics
• Life-safety, IoT, or regulated hardware products
• Proven experience managing contract manufacturers and global supply partners
• Strong working knowledge of regulated manufacturing environments
• Demonstrated success scaling production in high-growth environments

Preferred

• MBA or advanced degree
• Experience with UL-listed or safety-critical products
• Lean Six Sigma certification
• Experience supporting national retail or utility-driven distribution models

This role is critical to DeNova Detect’s ability to save lives at scale. As demand grows through retail expansion, legislative adoption, and national awareness campaigns, the Director of Manufacturing Operations ensures that every product shipped meets the company’s promise of safety, reliability, and trust.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Senior Data Manager identifies all data deliverables made part of a contract and subsequently builds a data track in a Product Data Management (PDM) system. The DM identifies, with help from the Program Office, the appropriate preparers, receive the data within PDM, reviews the data for compliance, solicits and secures appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract.

In addition, DMs are responsible for reviewing sub-tier contractor requirements, building data tracks for supplier submissions, receiving data from various suppliers, and routing for approval and/or incorporation into prime contractor deliverables to the customer as well as securing non-deliverable program work products to be configuration controlled in the PDM system and other related tasking.

This position is in McKinney Texas

What You Will Do

• Reading contracts for understanding of the deliverables
• Working in a PDM system to capture, manage, and track data deliverables and/or receivables
• Coordinating with cross-functional teams to obtain requested data
• Proofreading data for compliance to the requirement(s)
• Managing the data deliverable schedule and providing the data to the customer on-time
• Learning and understanding contractually required markings applied to data
• Running forecast reports and providing them to the appropriate stakeholders
• Providing metrics related to on-time deliveries and outstanding dispositions upon request
• Reviewing and approving sub-tier supplier statements of work for data requirements
• Supporting program meetings and providing training to program personnel and customers and/or suppliers
• Handling and protection of Company Intellectual Property (IP) as well as U.S. government IP and classified information

Qualifications you must have

• Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years prior relevant experience OR a related Associate’s degree and 4 years of relevant experience OR in absence of a degree, 6 years of relevant experience
• Minimum of 2 years’ experience related to data management and/or equivalent professional experience
• Minimum of 2 years’ experience in a customer support/service role 

Qualifications We Value

• Knowledge of U.S. government defense contracts
• Knowledge of U.S. government specifications and instructions such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Data Item Descriptions (DIDs), Department of Defense (DoD) Instruction 5230.24 Distribution Statements on Technical Documents, National Industrial Security Program Operating Manual (NISPOM) (DoD 5220.22-M)
• Collaborate in a team environment
• Self-motivated and detail oriented
• Proven excellent oral and written communication and presentation skills
• Excellent proofreading skills

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Eligibility

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role.
  • Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Senior Data Manager identifies all data deliverables made part of a contract and subsequently builds a data track in a Product Data Management (PDM) system. The DM identifies, with help from the Program Office, the appropriate preparers, receive the data within PDM, reviews the data for compliance, solicits and secures appropriate programmatic approval and delivers the information to the customer on time, throughout the lifecycle of the contract.

In addition, DMs are responsible for reviewing sub-tier contractor requirements, building data tracks for supplier submissions, receiving data from various suppliers, and routing for approval and/or incorporation into prime contractor deliverables to the customer as well as securing non-deliverable program work products to be configuration controlled in the PDM system and other related tasking.

This position is in McKinney Texas

What You Will Do

• Reading contracts for understanding of the deliverables
• Working in a PDM system to capture, manage, and track data deliverables and/or receivables
• Coordinating with cross-functional teams to obtain requested data
• Proofreading data for compliance to the requirement(s)
• Managing the data deliverable schedule and providing the data to the customer on-time
• Learning and understanding contractually required markings applied to data
• Running forecast reports and providing them to the appropriate stakeholders
• Providing metrics related to on-time deliveries and outstanding dispositions upon request
• Reviewing and approving sub-tier supplier statements of work for data requirements
• Supporting program meetings and providing training to program personnel and customers and/or suppliers
• Handling and protection of Company Intellectual Property (IP) as well as U.S. government IP and classified information

Qualifications you must have

• Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years prior relevant experience OR a related Associate’s degree and 4 years of relevant experience OR in absence of a degree, 6 years of relevant experience
• Minimum of 2 years’ experience related to data management and/or equivalent professional experience
• Minimum of 2 years’ experience in a customer support/service role 

Qualifications We Value

• Knowledge of U.S. government defense contracts
• Knowledge of U.S. government specifications and instructions such as the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), Data Item Descriptions (DIDs), Department of Defense (DoD) Instruction 5230.24 Distribution Statements on Technical Documents, National Industrial Security Program Operating Manual (NISPOM) (DoD 5220.22-M)
• Collaborate in a team environment
• Self-motivated and detail oriented
• Proven excellent oral and written communication and presentation skills
• Excellent proofreading skills

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation Eligibility

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role.
  • Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms