Engineering Jobs in Council Bluffs Iowa

23 positions found

Patient Access Representative
✦ New
Salary not disclosed
Omaha, NE 1 day ago
Patient Access Representative

The Patient Access Representative is the first contact with patients of Charles Drew HealthCenter and is expected to provide superior level customer services and registration and intake services to patients and staff in a positive supportive manner. The Patient Access Representative is a highly motivated professional that works cooperatively with others to achieve productivity standards and exceptional customer service. Understand and commit to quality healthcare and excellence in customer service including confidentiality.

Position Duties & Responsibilities:

  • Greet and direct patients and visitors in a prompt and courteous manner.
  • Inform patients of financial responsibility, what to bring, and payment methods.
  • Collects and records co-payment from patients: completes accurate documentation of transactions, reconciles daily deposits to receipts.
  • In accordance with health center standards and guidelines, schedule medical appointments for patients using the practice management software.
  • Maintain thorough understanding and knowledge of our healthcare services and programs in order to answer questions and direct calls appropriately.
  • Conduct accurate fee assessment to determine payor source and eligibility for private insurance, Medicaid, Medicare, or special grants.
  • Follow standard process and procedures for administering sliding fee scale for self-pay patients
  • Provide convenient appointment times and locations and manage patient expectations by providing service and center-specific guidelines and instructions for health center visits.
  • Meet and maintain daily, weekly and monthly performance goals in respect to creating appointments and rescheduling appointments
  • Maintain confidentiality and exercise sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive client issues.
  • Educate clients about services, and fees.
  • Utilize and master a variety of information technology systems in support of all aspects of client appointment processing, including the practice management system, NextGen.
  • Ensure clients are advised of follow up needs per alert notes in NextGen and EMR.
  • Refer patients to other internal providers for services (Dental, Behavior Health, Nutrition and WIC).
  • Maintain and adhere to all Joint Commission, OSHA, HIPAA and CDHC policies and guidelines.
  • Audit daily scheduled appointments (Sliding fees, interpreter, transportation, duplicate charts).
  • Communicate effectively and thoughtfully to patients from diverse backgrounds
  • Reconcile and batch out daily deposits.

Qualifications:

  • Education: High School Diploma or GED equivalent required
  • Licensure: None
  • Experience: 1- 3 years customer service experience required. Previous registration and intake experience in a primary health care setting strongly preferred.
  • Expertise: Strong communication skills; strong customer service skills strong organizational skills; knowledge in NextGen; ability to handle multiple work independently; knowledge of medical terminology is preferred.
  • Language: English
  • Hours of Work: 40 hour work week, varies Monday-Friday, 8am-7pm; evenings and weekends, as required
  • Travel: Local, intrastate, and interstate travel, as required
  • Exposure: The exposure characteristics described here are representative of those an employee encounters while performing the essential functions of this position. While performing the essential functions of this job, the employee occasionally is exposed to fumes or airborne particles and toxic or caustic chemicals. Additionally, the employee may be occasionally exposed to blood borne and other hazardous chemicals. Finally, the noise level in the work environment can occasionally be quite loud. In all cases personal protective equipment will be provided to the employee in combination with adequate ventilation and other engineering controls to minimize the risk of exposure or other hazardous occurrence.
  • Physical: Reasonable accommodation may be made to enable individuals with special challenges to perform these essential functions.
permanent
Nuclear Engineer
✦ New
🏢 US Navy
$15,000
Omaha, Nebraska 1 day ago
Fission. Enriched uranium. The most powerful energy sources in the world need the most powerful minds behind them. As a Nuclear Reactors Engineer, you'll be the technical authority responsible for the oversight of research, design, maintenance, operations and regulation of Navy nuclear reactors and power plants that drive the most advanced fleet of submarines and aircraft carriers on earth. Here, you can fuel a passion for problem-solving by defining and redefining the cutting edge of nuclear propulsion, while helping ensure that all personnel associated with Navy reactors are prepared to work with the technology - safely and efficiently. As a Naval Reactors Engineer, you can set the standard in nuclear reactor research and regulation.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Nuclear Officer

More Information

Responsibilities

Naval Reactors Engineers have oversight of the Navy's entire fleet of nuclear-powered ships as well as shore-based prototypes and nuclear propulsion support facilities for America's Navy. The wide array of technical areas involved in the Naval Nuclear Propulsion program include:

Reactor and fluid systems design
Reactor physics
Materials development
Component design such as steam generators, pumps and valves
Instrumentation and control of reactor, steam and electric plants
Testing and quality control
Shielding
Chemistry and radiological controls

As a Navy Reactors Engineer stationed at Naval Reactors Headquarters in Washington, D.C., you will provide technical oversight while managing projects ranging from reactor design to fleet operations to de-fueling and decommissioning warships.

Work Environment

Preliminary training and eventual staff assignments center around Naval Reactors headquarters at the Navy Yard in Washington, D.C. At headquarters, you will be a part of a stream-lined, elite staff of roughly 500 people who oversee the entire Naval Nuclear Propulsion Program from cradle-to-grave.

Even junior level Naval Reactors Engineers assume responsibility for key technical work in a variety of state-of-the-art facilities, including:

Two Department of Energy laboratories
Two nuclear prototype/training sites
Nearly 100 nuclear-powered ships and submarines
Six shipyards
More than 1,000 firms that support the Naval Reactors Program

Training & Advancement

Upon graduation from college, the formal training process of becoming an officer in the Naval Nuclear Propulsion program is officially underway. For those pursuing a Naval Reactors Engineer position, the first step is Officer Development School (ODS) in Newport, RI - a 5-week course of instruction in Newport, RI, that provides a comprehensive and intense introduction to the responsibilities of being a Naval Officer.

Upon completion of ODS, newly commissioned Ensigns move on to receive initial training at Naval Reactors Headquarters in Washington, D.C. (9 weeks of instruction) and Nuclear Power Training Unit (2 weeks of instruction) that form the basis for more advanced academic work. Officers then attend Bettis Reactor Engineering School (BRES), a 6-month postgraduate-level education in nuclear engineering at Naval Nuclear Labs just outside Pittsburgh, PA. This is followed by approximately three weeks spent gaining a working background at one of the Navy's shipyards in either Newport News, VA, or Bremerton, WA.

Following the training pipeline, Naval Reactors Engineers are then assigned a Nuclear Engineer position with the group responsible for managing all technical aspects of the Naval Nuclear Propulsion program-reviewing, approving and confirming the design, operation and maintenance of nearly 100 nuclear reactors. Continuing education is required for the next six months as Engineers start in a junior role under a supervisor and rapidly advance to take on increasing responsibilities and complete their 5-year commitment.

Post-Service Opportunities

As a Naval Reactors Engineer, you will have incredible post-service prospects. The highly-selective nature of the program combined with world-class advanced training and qualifications means your skills and knowledge are in high demand. Adding "Navy Nuke" to your list of accomplishments will make you a top candidate for a variety of future careers including civilian engineering and management jobs after you complete your service.

Education Opportunities

In addition to the best-in-class training and state-of-the-art facilities, current undergrad students who meet the prerequisite background will also get the chance to get paid while finishing school through the Nuclear Propulsion Officer Candidate (NUPOC) program. Students in majors like mathematics, engineering, physics and chemistry may receive preferred acceptance into the program.

If accepted into the NUPOC program as an aspiring Naval Reactors Engineer, you can:

Receive a salary in excess of $4,000 per month for up to 18 months prior to your college graduation
Receive an immediate one-time sign-on bonus of $15,000
Enjoy military health care benefits while you are a student in the program
Have your college years enrolled in the program count towards retirement
Be a full-time student with no military duties while in college

Interested candidates should connect with a recruiter and ask about joining an engineer-specific Q&A information session. This will help you learn more about what the job entails and get answers for any of your questions.

Postgraduate Education Opportunities

As a Naval Reactors Engineer, once you're out of school you'll have a position waiting as a respected professional and Officer affiliated with the most accomplished nuclear program on earth. Beyond undergraduate and formal Navy training and education, you can pursue additional graduate education by:

Completing Joint Professional Military Education (JPME) at one of the various service colleges
Using Tuition Assistance to attend online or in-person graduate programs during shore assignments.
Navy College Program
VOLED Assistance Center
VOLED Region Advisors
The Naval Postgraduate School (NPS)
Navy War College (NWC)
USAF Air University Air Command and Staff College

Qualifications & Requirements

Because of the demanding nature of Naval Nuclear Propulsion Program and the magnitude of the responsibilities members will take on from a young age, requirements to become a candidate and join NUPOC are stringent.

The NUPOC program is open to both men and women. The following program qualification criteria apply.

To be an eligible candidate, you must:

Be a U.S. citizen (dual citizens must renounce non-US citizenship)
Be at least 19 years of age and less than 29 years of age at the time of commissioning-waivers up to 40 years of age for select jobs may be available
Meet any additional physical standards of the Navy

Education Requirements

Candidates must be graduates or students of an accredited college or university in the United States or in a United States territory pursuing a BA, BS or MS (preferably major in mathematics, engineering, physics, chemistry or other technical areas). Those still in school may apply as early as 18 months from completion of an undergraduate degree for Naval Reactors Engineers. Applicants may also join the NUPOC program as early as 12 months from completion of a master's degree. Additional academic requirements include:

Completed one academic year of calculus
Completed one academic year of calculus-based physics
A competitive GPA and a minimum grade of "B" in all technical courses

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.

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Not Specified
General Manager (Electrical Field Services)
✦ New
Salary not disclosed
Omaha, NE 1 day ago

About Shermco:

Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.

Position Summary:

The Operations Manager will be responsible for overseeing the day-to-day operations of the Omaha branch. This includes leading staff, ensuring that all processes are running smoothly, and identifying areas for improvement. You will work closely with other departments and customers to ensure that the company is meeting its goals and objectives. Revenue is $11+M with a staff of 25+. This is an exciting time to be joining Shermco, as we are growing rapidly which is creating many growth opportunities, and we have a great culture and leadership, and we are well respected and known in our industry. This position will require you to be hands-on leader.


Responsibilities:

  • Lead and grow business
  • Lead and supervise staff, including hiring, training, and performance evaluations
  • Develop and implement operational policies and procedures
  • Ensure that all processes are running smoothly and efficiently
  • Identify areas for improvement and implement new strategies to increase productivity
  • Monitor and analyze key performance indicators to measure success and identify areas for improvement
  • Collaborate with other departments and customers to ensure that all goals are aligned and met
  • Ensure compliance with all relevant regulations and laws
  • Provide world-class safety culture leadership



Qualifications:

  • An education at the bachelor’s level in engineering or business management is highly preferred. Specific industry experience may be considered in lieu of a degree.
  • 5+ years of experience in operations/general/site/plant management with full P&L responsibility of $5-10M + and at least 8-10+ employees, ideally in an engineering or field services environment in manufacturing, MEP, Electrical, Mechanical, or Industrial. We may consider a Project Manager who has managed $5-$10M projects
  • Data Center customer experience is highly desirable
  • Experience working with customers and building relationships
  • Strong leadership and management skills with experience growing a business
  • Self-starter
  • Strong safely culture leadership experience
  • A strong desire to "win"/competitive nature with a strong drive, energy, and motivation
  • An interest and ability in being a hands-on leader
  • Strong change management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Knowledge of relevant regulations and laws
  • Ability to work well under pressure and meet deadlines
Not Specified
Outside Sales Representative
✦ New
Salary not disclosed
Omaha, NE 1 day ago

Job Title: HVAC Outside Sales Engineer

Location: Midwest, USA

Compensation: $90,000 – $100,000 base salary + commission

Status: Exempt


Company Overview

A leading HVAC manufacturer representative organisation in the Midwest, specialising in commercial mechanical equipment including air distribution, hydronics, and applied HVAC systems. The business partners with a range of established OEMs to deliver engineered solutions across commercial and industrial markets.


Role Overview

This is a consultative, customer-facing sales role focused on developing and managing relationships with consulting engineers, mechanical contractors, and end users.

The position combines technical HVAC expertise with strategic account development, supporting customers through the full sales lifecycle from specification through to project delivery.


Key Responsibilities


Sales & Account Management

  • Build and maintain strong relationships with engineers, contractors, and building owners
  • Drive revenue growth through strategic account development and new business activity
  • Manage a portfolio of commercial accounts with a focus on long-term value
  • Ensure pricing, margins, and sales processes are effectively managed


Customer Engagement

  • Identify customer needs and deliver tailored HVAC solutions
  • Provide technical support including equipment selection and system applications
  • Represent the business at industry events and client meetings
  • Maintain high levels of customer satisfaction throughout project lifecycles


Project Coordination

  • Work closely with internal teams to support project execution
  • Manage quotations, order processing, and project tracking
  • Coordinate logistics, delivery schedules, and aftersales support
  • Act as a key point of contact between customers and internal stakeholders


Technical Expertise

  • Maintain strong knowledge of HVAC systems and market trends
  • Support customers with practical, technically sound solutions
  • Stay up to date with new products and industry developments


Requirements

  • Bachelor’s degree in Engineering or related field (Mechanical preferred)
  • ~5+ years of experience in commercial/applied HVAC sales
  • Experience working with CRM systems and managing sales pipelines


Key Skills & Attributes

  • Strong relationship-building and consultative sales approach
  • Solid technical understanding of commercial HVAC systems
  • Ability to manage multiple projects and priorities effectively
  • Established network within the HVAC industry is advantageous
  • Strong communication and stakeholder management skills
  • Self-motivated, proactive, and commercially driven


Benefits

  • Comprehensive health and wellbeing package
  • Retirement plan with employer contribution
  • Paid time off and holidays
  • Ongoing training and professional development
Not Specified
Scheduling Manager
✦ New
Salary not disclosed
Omaha, NE 1 day ago

About the Company

At MCL Construction, we don’t just build buildings—we build systems, teams, and a culture of excellence. Since 1987, we’ve partnered with clients across the Midwest to deliver commercial projects defined by quality, collaboration, and trust.


About the Role

We’re seeking a Manager of Scheduling to lead and enhance company-wide scheduling practices. This role is ideal for a detail-driven professional who thrives on structure, process improvement, and ensuring accuracy across every project timeline. You’ll play a key part in setting standards, influencing best practices, and helping project teams deliver with confidence and clarity.


Responsibilities

  • Develop, implement, and manage scheduling standards, metrics, and reporting across all projects
  • Audit current scheduling practices and drive continuous improvement initiatives
  • Partner with project managers and leadership to align schedules with organizational goals
  • Serve as the technical expert for scheduling software, tools, and processes
  • Provide mentorship and guidance to project teams to ensure consistent scheduling performance


Qualifications

  • Bachelor’s degree in Construction Management, Engineering, or a related field preferred


Required Skills

  • 5+ years of scheduling experience (commercial construction strongly preferred)
  • 3+ years of leadership or team management experience
  • Proficiency with scheduling tools such as Primavera P6 or equivalent platforms
  • Strong analytical, process-driven, and problem-solving mindset
Not Specified
Program Manager - Military Construction
✦ New
Salary not disclosed

About Matai Services 

Matai Services is a mission-driven federal contractor delivering engineering, construction, and infrastructure solutions to military installations and federal agencies nationwide. Our team is committed to precision execution, operational excellence, and supporting mission-critical infrastructure that enables our clients to operate at the highest level. 

At Offutt Air Force Base, Matai Services supports essential facility and infrastructure programs that sustain the operational readiness of the installation and its tenant units. We operate with a solutions-oriented mindset by anticipating challenges, aligning with mission objectives, and delivering reliable results. 

 

About the Role 

Matai Services is seeking an experienced Project Manager to lead both project and program operations at Offutt Air Force Base. This role will provide strategic oversight and operational leadership for construction, maintenance, and engineering task orders supporting federal contracts. 

The Program Manager will serve as the primary liaison between Matai Services and Government stakeholders, ensuring projects are executed efficiently, safely, and in full compliance with federal contracting requirements. This position is client facing and requires strong leadership, technical knowledge, and the ability to manage multiple projects simultaneously in a fast-paced, mission-focused environment. 

 

Key Responsibilities 

Program and Contract Management 

  • Provide overall program management and leadership for all task orders under the contract. 
  • Ensure compliance with federal contract requirements, specifications, and applicable regulations. 
  • Oversee project execution from planning and proposal development through construction and closeout. 
  • Manage subcontractor procurement, negotiations, and contract administration. 

Project Oversight 

  • Lead a multidisciplinary team including Project Managers, Superintendents, and Quality Control Managers. 
  • Review and approve cost proposals, schedules, submittals, and shop drawings. 
  • Ensure projects remain aligned with scope, schedule, and budget requirements. 
  • Coordinate site visits, design reviews, and inspections with government representatives. 

Client and Stakeholder Engagement 

  • Serve as the primary point of contact for Government leadership and contracting officers. 
  • Represent Matai Services in program reviews, weekly status meetings, and project briefing with government officials.  
  • Maintain strong relationships with installation stakeholders and support mission priorities. 

Operational Excellence 

  • Identify risks and proactively implement solutions to ensure project success. 
  • Ensure adherence to safety standards, quality control procedures, and environmental requirements. 
  • Lead the team through all phases of construction and engineering delivery, ensuring efficient execution and timely closeout. 

 

What We Are Looking For 

Required Qualifications 

Education 

Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Electrical Engineering, Structural Engineering, Architecture, or a related field. 

Or a minimum of 7 to 10 verified years’ experience as a construction project / program manager. 

Experience 

3-5 + years of experience managing federal construction programs or large multi-discipline construction programs. 

Proven leadership managing multiple projects and teams simultaneously. 

Strong experience managing subcontractors, budgets, and schedules. 

Familiar and experienced with both vertical building and renovation and underground utility construction. 

Other Requirements 

Ability to obtain access to a U.S. military installation subject to background checks. 

Must be a U.S. citizen. 

Ability to work full-time on-site at Offutt Air Force Base. 

Preferred Qualifications 

Experience supporting MILCON, SABER, MATOC, MACC, or IDIQ contracts. 

Familiarity with Procore, Microsoft Project, Primavera, or similar project management platforms. 

Experience with line-item pricing and federal cost proposal development. 

Strong relationship-building skills with Government stakeholders. 

Demonstrated solutions-driven leadership mindset in high-stakes environments. 

 

Why Join Matai Services 

At Matai Services, we operate with discipline, accountability, and a commitment to delivering results where reliability matters most. 

We offer competitive pay, health, dental, and vision insurance, a 401(k) with company contribution, paid leave and company holidays, and professional development opportunities. 

This role provides the opportunity to support mission-critical infrastructure for the United States military while working within a collaborative and high-performing team environment. 

 

Join the Mission 

Matai Services is committed to delivering engineering and construction solutions that support the operational readiness of our federal partners. If you are a driven leader who thrives in mission-focused environments, we encourage you to apply. 

 

Not Specified
Product Manager
🏢 Cindavi
Salary not disclosed
Omaha, NE 2 days ago

We are looking for a Product Manager to lead the strategy, development, and lifecycle management of our core product lines. This role works closely with engineering, marketing, and cross-functional teams to identify market opportunities, deliver innovative solutions, and drive product growth.


Job Responsibilities

  • Manage the full lifecycle of core products, including product enhancements, extensions, and retirement strategies.
  • Conduct market research and customer interviews to identify unmet needs and translate them into product requirements.
  • Develop and maintain product roadmaps in collaboration with engineering and cross-functional teams.
  • Drive product profitability through strategic pricing and the development of new revenue opportunities.
  • Work with marketing and market development teams to define product messaging, positioning, and target customers.
  • Support go-to-market strategies, including sales tools, product materials, and promotional content.
  • Coordinate with engineering, production, and supply chain teams to ensure successful product launches and ongoing support.
  • Lead beta and pilot programs to gather customer feedback and improve early-stage products.
  • Maintain product data, pricing, and configurations in internal systems.
  • Provide product training and ongoing support for internal teams.


Qualifications

  • Bachelor’s degree in Business, Engineering, Marketing, or a related field (or equivalent experience).
  • Strong analytical, presentation, and project management skills.
  • Ability to interpret market research, technical documentation, and business data.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Excellent communication and cross-functional collaboration skills.


Additional Information

  • Travel within US, occasional international travel possible.
  • Work environment includes office, customer sites, and manufacturing locations.
  • Hybrid schedule available after onboarding.
Not Specified
Senior Operations Research Scientist
Salary not disclosed
Omaha, NE 2 days ago

Senior Operations Research Scientist

Omaha, Nebraska(Onsite)

Perm, Direct-Hire



We're currently looking for creative, smart, and humble teammates who want to join our group of world-renowned researchers as we push the boundaries applying AI to complex problems. As an Operations Research Scientist, you will be at the forefront of driving the development and deployment of our latest optimization, simulation, and data science models to production. If you're a forward-thinking, technically adept individual with a passion for mathematical modelling this role is for you.


Requirements

• Experience formulating and solving optimization problems

• MS or PhD in mathematics, operations research, physics, computer science, industrial engineering or related field.

• At least 5 years of experience using analysis to solve complex problems

• Programming experience in Python and/or R, version control (Git), and database (SQL, MySQL) and common data science libraries (e.g. Pandas, Numpy)

• Knowledge and experience with statistics and data science

Not Specified
Mechanical Engineer
Salary not disclosed
Omaha, Nebraska 2 days ago

A client of Insight Global is seeking a senior-level Mechanical Engineer to lead projects focused on designing and managing fluid systems. Responsibilities include developing pumping and pipeline processes, ensuring material compatibility, and overseeing instrumentation. The role also involves managing budgets, scheduling, coordinating with vendors, and ensuring compliance with industry standards for fluid-related projects.

Key Responsibilities:

- Design and implement fluid processes, including pumping systems, pipelines, and tanks.

- Ensure material compatibility and select components such as hoses, valves, strainers, filters, flow meters, heat exchangers, and fittings.

- Configure liquid storage tanks and related equipment (heating, insulation, level and temperature measurement).

- Manage instrumentation (flow, pressure, temperature gauges) and support packaging line throughput metrics.

- Participate in project implementation, including testing, installation, and commissioning.

- Assist in managing capital projects, controlling scope, schedule, and budget.

- Develop and enforce engineering standards and procedures.

- Support company expansion and cost-reduction initiatives.

REQUIRED SKILLS AND EXPERIENCE

- Bachelor of Science in Mechanical Engineering, Chemical Engineering, or related field.

- 10-12 years of related experience in a process manufacturing industry (chemical or petroleum preferred).

- Proficiency in AutoCAD software (2D/3D), Microsoft Office, and Plant 3D

- Comfortable with heavy travel (up to 50%)

- Strong communication and adaptability

NICE TO HAVE SKILLS AND EXPERIENCE

- PE License

- PMP Certification

Not Specified
IT Web Content Manager
Salary not disclosed
Omaha, NE 3 days ago

The Web Content Manager plays a critical role in ensuring the quality, consistency, and effectiveness of Creighton's internal online content. This position involves overseeing web content management platforms including Salesforce CMS and Gather Content by Bynder including workflow, publishing, and management processes. The Web Content Manager also ensures compliance with governance and policies for significant changes and will work closely with university partners across various business units.



  • At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
  • Web Content Administration and Management

    • CMS Management:

      • Oversee the utilization of CMS platforms (e.g., Salesforce and Drupal) by the University. Coordinate with University Communications, IT Leadership and others to ensure environments are meeting priorities.
      • Utilize content operation platforms like Gather Content to streamline content collection from various stakeholders throughout the campus. Manage templates, taxonomies, workflows, and updates within the application.
      • Collaborate with stakeholders to gather content requirements.
      • Coordinate content requests, deadlines, and approvals.
      • Manage content publishing, updates, and archiving.

    • Content Curation:

      • Curate content from internal teams, subject matter experts, and external contributors.
      • Ensure content aligns with brand guidelines and user needs. Provide feedback as necessary to content providers.
      • Ensure all content aligns with brand voice, style, and messaging.
      • Taxonomy and Metadata

        • Define content categories, tags, and metadata.
        • Optimize content discoverability and organization.

      • Provide training and access to users across the University to manage their own content and provide best practices to aid in maintenance of information.


  • Content Management Processes:

    • Workflow Design:

      • Develop efficient content workflows (creation, review, publishing).
      • Define roles and responsibilities within the content lifecycle.

    • Version Control:

      • Establish versioning protocols (e.g., semantic versioning).
      • Maintain version history for content updates.
      • Implement change tracking and approval mechanisms.

    • Content Archiving:

      • Regularly review and archive outdated or irrelevant content.
      • Ensure proper redirection for removed pages.

    • Taxonomy and Metadata:

      • Develop a taxonomy for categorizing content (tags, categories).
      • Apply relevant metadata to improve searchability.
      • Enhance content visibility in search results.


  • Search Engine Management and Review:

    • Keyword Research:

      • Collaborate with users to identify relevant keywords.
      • Analyze search volume, competition, and user intent.
      • Optimize content for search engines.

    • Best Practices:

      • Ensure content follows guidelines (meta tags, alt text, internal linking).
      • Optimize content around terms and phrases as necessary to best support internal audiences.
      • Monitor rankings and adjust strategies as needed.


  • Business Unit Engagement:

    • Stakeholder Collaboration:

      • Work closely with university partners to understand content needs.
      • Align content with goals.

    • User-Centric Approach:

      • Advocate for user needs and preferences.
      • Gather feedback from university partners and end-users.


  • Organizational Governance:

    • Change Management:

      • Collaborate with governance committees for significant content changes.
      • Obtain approvals for significant content changes (e.g., homepage updates).

    • Policy Adherence:

      • Ensure compliance with content policies (branding, legal, accessibility).
      • Educate content contributors on guidelines.



Qualifications:


* Bachelor's degree in communications, Marketing, Information Technology or related field.
* Proven experience (typically 3+ years) in web content management at a University or relatively similar organization.


Knowledge, Skills, and Abilities:


* Familiarity with CMS platforms and best practices; ideally experience with Salesforce CMS and/or Gather Content
* Excellent communication skills and attention to detail.
* Ability to balance creativity with organizational standards.
* Excellent Written and Verbal Communication Skills: Effective communication is crucial for working with Campus Partners in creating and managing web content.
* Proficiency in HTML, CSS, and integrating them into a Content Management Systems (CMS).
* Basic Knowledge of SEO Best Practices.
* Attention to Detail and Strong Editing Skills.
* Ability to Work Under Tight Deadlines, and coordinate the work of other content developers around the organization.
* Strong Analytical and Problem-Solving Skills: Analyzing web traffic data, identifying trends, and making data-driven decisions.
* Understanding of Web Design Principles and UX Best Practices.


Licenses/Certifications


* Salesforce Certifications are a Plus

Not Specified
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