Engineering Jobs in Chalfont Pennsylvania

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio.  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

The Level B Fleet Mechanic/Technician is a journeyman-level role responsible for independent diagnosis and repair of most mechanical, electrical, and hydraulic issues on refuse trucks, heavy trucks/tractors, trailers, and heavy equipment. This role also mentors Level C technicians, supports road calls, and ensures high uptime and DOT compliance for the fleet.

• Diagnostics & Repair

  • Independently diagnose and repair:
    • Diesel and gasoline engines (intake, fuel, cooling, aftertreatment/emissions components).
    • Drivetrain components including clutches, transmissions, differentials, PTOs, and drive lines.
    • Air and hydraulic brake systems, ABS, and suspension components.
    • Hydraulic systems on refuse equipment (packer bodies, arms, cylinders, pumps, valves, and hose routing).
    • Electrical systems including starting/charging, multiplex wiring, sensors, and lighting.

   

  Preventive Maintenance & Compliance

  • Perform and sign off on DOT-compliant inspections and PMs, ensuring all safety-critical items are addressed and documented.
  • Accurately interpret and close out DVIR/eDVIR defects; communicate recurring defects to leadership for root-cause analysis.
  • Use OEM and aftermarket diagnostic software, service bulletins, and wiring schematics to troubleshoot complex issues.

   

  Road Calls & Operational Support

  • Respond to road calls and breakdowns throughout the NYC tri-state area; perform safe temporary or permanent repairs to return vehicles to service or coordinate towing as needed.
  • Communicate clearly with dispatch, supervisors, and drivers on repair status and estimated completion times.

   

  Mentorship, Training & Documentation

  • Guide and mentor Level C technicians on best practices, safety, troubleshooting, and proper repair methods.
  • Complete work orders thoroughly, capturing complaint, cause, correction, labor hours, and parts used.
  • Support continuous improvement initiatives for PM compliance, repeat repair reduction, and parts standardization.

• High school diploma or GED required.
• 3–5+ years hands-on experience as a diesel, truck, or heavy equipment mechanic/technician, including diagnostics and major component replacement.
• Valid CDL Class B (or higher) with air brake endorsement strongly preferred to perform road tests and move equipment on public roads within NY/NJ/CT.
• Demonstrated proficiency with hydraulic, pneumatic, and electrical systems.
• Ability to read and interpret OEM service manuals, wiring diagrams, and hydraulic schematics.
• Experience in refuse/solid waste, municipal, or LTL/heavy trucking fleet operating in urban environments preferred.
• ASE certifications in Medium/Heavy Truck (T series) or Truck Equipment (E series); working toward Master status preferred.
• Basic welding and cutting skills (MIG, stick, torch) for brackets, hangers, and minor body fabrication preferred.
• Familiarity with computerized fleet maintenance and parts inventory systems preferred.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. 

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio!  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. 

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. 

Our Yellow Iron Diesel Mechanics perform inspection, diagnosis, preventative maintenance, and repair of electrical, hydraulic, suspension, brake and air systems on vehicles and equipment, primarily including yellow iron machinery, diesel heavy trucks and engines. The Technician or Mechanic is not only responsible for understanding maintenance and breakdown needs and initiating/ assigning necessary repairs, but also must be able to operate the machinery being repaired. At times, the Technician may be on call and required to assist with emergency breakdowns.

• Maintains advanced knowledge to diagnose and repair mechanical problems on heavy equipment (heavy equipment includes but not limited to: yellow iron machinery, tractor trailers, forklifts, and other diesel trucks)
• Performs repairs and assigned preventative maintenance services.
• Estimates time and material cost on vehicle repairs and requisition of new parts.
• Conduct safety checks on vehicles.
• Completes required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting part usage, and accounting for repair time.
• Reviews, completes, or assigns repairs identified on Driver Vehicle Inspection Reports.
• Maintain a clean, safe work area in compliance with Company safety protocols and OSHA standards.
• This position will have no direct reports, however they will work in collaboration with the other yellow iron diesel mechanic on staff, although on different shifts.
• Assists Sr. Technicians in the completion of project work.

Work Environment

• Potentially hazardous work environment with many moving parts and machinery; must be alert of surroundings at all times.
• Only during breakdowns will this position be required to enter transfer station loading/ dumping area.
• The Yellow Iron Diesel Technician/Mechanic may be required to lift up to 50 pounds. Frequent squatting and standing is required.

Requirements

• Applicants must be at least 18 years of age and legally eligible to work in the United States.
• A valid driver’s license is required. CDL a plus.
• At least 5 years of experience in job duties.
• Sanitation or construction industry experience a plus.
• Computer diagnostic experience as diesel technician a plus.
• Experience with troubleshooting/repairing DPF systems diagnostic software such as Premium Tech Tool (Mack), Allison transmission, Cummins, CAT, Peterbilt, and Paccar.
• Working knowledge of applicable DOT and OSHA standards and regulations.
• Must be able to speak and read English well enough to converse with colleagues, drivers and dispatch, and be able to make legible entries on reports and records.
• Must be able to meet the physical and safety requirements of the position.
• Must be able to provide own tools

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. 

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio!  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. 

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. 

Our Diesel Mechanics perform inspection, diagnosis and repair of electrical, hydraulic, suspension, brake and air systems on vehicles and equipment, including diesel heavy trucks and engines. Performs preventive maintenance inspection (PMI); troubleshoots, repairs, and rebuilds major components on vehicles and equipment. Ensures accurate diagnosis and effective repair and/or replacement of components. Additional responsibilities include: 

• Performs all work in accordance with established safety procedures. 
• Completes required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting parts usage, and accounting for repair times.  
• Assists in the repair and adjustment of equipment.  
• Washes vehicles and equipment.  
• Conducts safety checks on vehicles.  
• Assists with service calls for breakdowns.  
• Perform other maintenance related work as required. 
• Maintain a clean, safe work area in compliance with Corporate / OSHA Standards. 

• 3-5+ years’ experience as class A or B mechanic 
• Computer diagnostic experience is required 
• Prior experience from waste management industry or heavy equipment/yellow iron dealership experience is a plus 
• Trade school or similar training is a plus 
• Knowledge of safety procedures and practices 

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. 

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Senior FPGA Engineer

Delta Information Systems is seeking a hands-on Senior FPGA Engineer with strong RF communications and DSP experience under our GDP division to design and develop real-world aerospace telemetry hardware.

Job Overview

This role focuses on FPGA/DSP design for RF receivers, taking designs from MATLAB modeling through FPGA implementation, board bring-up, and system integration. You’ll work on mission-critical products used in flight test, missile test, range safety, and space applications.

This is a hardware focused engineering role, not a software only position. Candidates should have hands-on FPGA and board-level experience.

This is an onsite position located in Horsham, PA. Hybrid option may be considered. No employer visa sponsorship is available.

Responsibilities

• FPGA/DSP design and debug for telemetry RF receivers
• VHDL-based FPGA design, simulation, and verification
• MATLAB modeling to support DSP and system architecture
• Board-level development, PCB oversight, and lab bring-up
• Integration of embedded CPU and FPGA designs
• Cross-functional collaboration with engineering and marketing
• Documentation: requirements, test plans, design reviews
• Jira-based issue tracking and design reviews

Qualifications

• BS in Electrical Engineering
• 5+ years in DSP-based product development
• Hands-on FPGA design experience (VHDL)
• RF receiver signal processing experience
• Familiarity with modulation schemes (PCM/FM, SOQPSK)
• Familiarity with FEC techniques (LDPC, Viterbi)
• FPGA simulation + MATLAB experience
• Lab experience with test equipment
• Embedded C/C++ a plus
• U.S. Persons Only (ITAR/EAR)

This position may require exposure to information, which is subject to US export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All applicants must be “U.S. persons” within the meaning of U.S. regulations.

Compensation

• Salary Range: $135,000-$165,000 (based on experience)
• 100% PAID COVERAGE for Medical, Dental, and Vision for the Employee and Dependents
• 401(k) Employer Match
• Employee Stock Ownership Program (company funded)
• Life Insurance (company funded)
• Short-Term Disability (company funded)
• Long-Term Disability (company funded)
• 80 hours (Vacation)
• 40 hours (Sick Leave)
• 11 days (Paid Holidays
• HealthCare FSA
• Dependent Care FSA

What We Offer

• Opportunities for training, certifications, and career growth.
• A mission-driven culture where your work contributes to national security.
• Exposure to advanced technologies and programs critical to the aerospace and defense sector.

Why Join Delta

• 50+ years in aerospace telemetry
• Engineers own designs end-to-end
• Small, experienced team with minimal bureaucracy
• Hardware that ships, flies, and is used in the field

About Delta Information Systems, Inc.®

Delta Information Systems (DIS) is an industry-leading supplier of high-quality aerospace telemetry products for Flight Test, Missile Test, Range Safety, Launch Support and Satellite Command and Control applications. Their products address the complete telemetry chain from Data Acquisition, Storage, Transport and Distribution to Telemetry Processing and Display. DIS customers include all DoD entities, all Major Primes, Integrators, Gov Labs, Aircraft & Missile Manufacturers, & Launch Facilities.

In addition, Delta Information Systems (DIS) designs and develops sophisticated electronic equipment that is specifically designed to reliably operate in harsh environments. They deliver critical video communications capability for manned and unmanned Intelligence, Surveillance and Reconnaissance (ISR) programs.

About Precis

Precis Engineering + Architecture (Precis) is a 150+ person consulting firm with offices in Ambler, Pa., and Cary, N.C., offering comprehensive design services. Precis has been repeatedly recognized as a Best Place to Work by the Philadelphia Business Journal.

Position Overview:

The Automation Engineer supports the Ambler, Pa., office with 3 years or more of experience in the design and implementation of industrial automation systems for the pharmaceutical + biotechnology, chemical, and/or building systems markets. This individual must have a strong engineering background and an understanding of instrumentation, control, and automation systems hardware and software design, testing, and implementation. Experience in Allen Bradley PLCs, Siemens Building Automation Systems, and/or the DeltaV DCS platform is preferred.

The individual will be resourceful and goal-oriented, desiring challenging work in a dynamic environment. The individual will be responsible for generating automation-related project deliverables such as P&IDs, loop sheets, control panel designs, instrument specifications, software specifications, testing protocols, and corresponding narratives and reports.

Key Responsibilities:

• Knowledge in design and implementation for process, utility, and building automation systems.
• Experience with major automation system vendors including Allen Bradley, Siemens, Honeywell, ABB, and Emerson.
• Familiarity of systems integration technologies and approaches.
• Experience in automation system implementation/migration projects and upgrades required.
• Knowledge of cGxP requirements as they relate to automation systems preferred.
• Present automation system designs at client meetings.
• Interface with third-party control system vendors.
• Develop new clients, maintain and expand the relationship and scope of work with existing clients.

Competencies

• Automation systems hardware and software
• Industrial and process instrumentation
• Strategic thinking, problem solving, and analysis
• Customer/client focus
• Communication proficiency
• Time management

Qualifications

• B.S. in Chemical, Electrical, or Mechanical Engineering or related major required.
• Minimum of 3 years of experience in the field.
• The ability to work well with others, lead a team, and manage in matrix teams and environments with multiple clients.
• Experience in automation systems design and implementation.
• Experience in industrial and process instrumentation types, technologies, and specification.
• Effective presentation, written, and verbal communication skills.
• Excellent organizational, planning, and time management skills.
• Logical thinking with creative problem-solving skills.
• Familiar with a variety of the field's concepts, practices, and procedures.

Why Join Precis?

• Be part of a collaborative, innovative team that values your ideas and expertise.
• Shape growth for a respected, specialized engineering and architecture firm.
• Enjoy a flexible, supportive work environment and competitive compensation package.

Equal Opportunity Employer

Precis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Maintenance Manager

$100,000 - $120,000 + 10% Bonus (OTE: $110k - $132k) + Great PTO + Holiday + Company Laptop + Company Phone + 401K + Medical + Dental + Vision + Life Insurance + Other Excellent Benefits.

Telford, PA (Commutable from: Landsdale, Doylestown, Norristown, King of Prussia, Quakertown, Pottstown, Collegeville, Phoenixville, Allentown, Bethlehem).

Are you a Maintenance or Engineering leader who wants more autonomy, real influence, and the chance to build something your way?

This is a role where you can step in, take ownership of the maintenance function, and genuinely shape the future performance, culture, and direction of the site, whilst progressing your career toward senior operations or engineering leadership.

Now is an excellent time to join this industry leading organization at a state-of-the-art facility, recognised for exceptional quality, operational excellence, and commitment to long-term career growth.

In this high-impact leadership role, your experience in moving towards a proactive maintenance approach will be key to improving site performance. You will lead and develop a skilled team, implement preventative and predictive maintenance programs, and utilise CMMS systems to improve planning, performance, and cost control.

This role would suit someone with maintenance or engineering leadership experience from manufacturing, production, FMCG, packaging, or a similar industrial environment, looking to step into a role with real autonomy and long-term progression.

The Role:

• Lead site-wide maintenance strategy across mechanical and electrical systems.
• Improve equipment reliability, reduce downtime, and enhance team performance.
• Oversee maintenance planning, CMMS, and inventory management.

The Candidate:

• Previous maintenance leadership within a manufacturing environment.
• Technical knowledge Mechanical and Electrical systems.
• Ability to drive improvements, lead teams, and implement proactive maintenance strategies.

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver George at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Maintenance Manager, Maintenance Supervisor, Maintenance Leader, Plant Manager, Plant Supervisor, Plant Engineer, Service Manager, Service Supervisor, Service Leader, Production Manager, Production Supervisor, Production Leader, Maintenance, Service, Repair, Installation, Troubleshooting, Management, CMMS, Controls, PLCs, Electrical, Mechanical, Predictive Maintenance, Preventative Maintenance, Proactive Maintenance, Leadership, Packaging, Labeling, Industrial Manufacturing, Industrial Machinery Manufacturing, Manufacturing, Telford, Pennsylvania.

Overview & Purpose

Precis Engineering is seeking a mid-level Process Utilities Engineer with 5 years or more of experience focusing on the design and implementation of Clean Utility Systems (WFI generation and purified water systems) and Equipment Cleaning in Place (CIP) systems for the pharmaceutical, biotechnology, and/or chemical industries. This individual must have a strong engineering background and a thorough understanding of equipment design, CIP design, US Pharmacopia and BPE standards.

The individual will be resourceful and goal-oriented, desiring challenging work in a dynamic environment. Process is a young business endeavor for Precis and this individual will have an entrepreneurial and strategic mindset towards the long-term growth and viability of the group. He/she will be comfortable in a process execution role as well as representing the process discipline as a technical resource on larger, multi-discipline project teams. The individual will work be responsible for generating process-related project deliverables such as P&IDs, utility diversity calculations, user requirements, equipment specifications, piping design, and corresponding narratives/reports.

Responsibilities

• Responsible for execution and coordination of multi-discipline engineering teams for process projects comprised of Precis, client, and third-party personnel.
• Work in conjunction with a subject matter expert in design and implementation for process and clean utilities for pharmaceutical manufacturing clients.
• Experience with major clean utility and Cleaning equipment manufacturers.
• Prepare and review systems calculations, drawings, and specifications.
• Familiarity of instrumentation and automation and control approaches.
• Knowledge of cGMP requirements with respect to operations and manufacturing facility design.
• Ability to communicate and articulate process design deliverables and convey the project needs to complete construction drawing deliverables to clients and partners/
• Be able to manage work to a budget and schedule and report status to project oversight.

Qualifications

• B.S. in Chemical Engineering or related major required.
• Minimum of 5 years of experience in the field.
• The ability to work well with others, lead a team and manage in matrix teams and environments with multiple clients.
• Experience in process utility design and implementation.
• Experience in process deliverables such as Process Flow Diagrams, P&IDs, piping drawings and equipment specifications.
• Experience with AutoCAD and Revit drafting software.
• Delegation negotiating, and team skills.
• Effective presentation, written and verbal communication skills.
• Excellent organizational, planning, and time management skills.
• Logical thinking with creative problem solving skills.
• Understanding of budget control.
• Familiar with a variety of the field's concepts, practices, and procedures.

Competencies

• Process Engineering with a Focus on Process Utilities & CIP Equipment
• Specification of Process Equipment and Instrumentation
• Strategic Thinking/Problem Solving/Analysis
• Customer/Client Focus
• Communication Proficiency
• Time Management

Education / Licenses

• BS degree in Chemical Engineering or related
• Professional Engineer (PE) License, or FE Preferred

Founded and family?owned since 1896, Rhoads Industries is a total solution provider of industrial fabrication, mechanical/maintenance and maritime services. In addition to our field service and project skilled labor, Rhoads has expansive shipyard facilities and over 300,000 square feet of heavy manufacturing space located in The Navy Yard in Philadelphia. Rhoads capabilities enable our customers to achieve superior results by deploying our diverse, highly skilled workforce and fabrication capabilities across commercial, government and maritime projects, all backed by state?of?the?art resources and a 100+ year legacy of leadership.
As a member of the Rhoads team, youll join a quickly growing team of energetic, skilled tradespeople and professionals who are committed to delivering exceptional products and services to our customers across every market we serve. We are building on our success across more than a century by continuing to grow an innovative company dedicated to building exciting careers. Come join our journey, and experience what it means to be Done Right with Rhoads.
The Operations Supervisor is responsible for overseeing daily operations within the manufacturing or industrial facility, ensuring that production goals are met efficiently, safely, and within quality standards. This role involves managing a team of workers, coordinating activities across departments, and implementing process improvements to optimize productivity and operational effectiveness. The Operations Supervisor plays a key role in maintaining a safe work environment, adhering to company policies, and driving continuous improvement initiatives. This is a non-union role.
The Operations Supervisor role requires flexibility in working hours including nights, weekends, and overtime as business needs dictate.
What You Will Be Doing
Operational Oversight:

• 
  
• Monitor daily operations to ensure that processes are executed efficiently and in compliance with company policies and industry regulations.
  
• Implement and enforce safety protocols and procedures to maintain a safe working environment.
  
• Oversee parts and component management to streamline and support Operations and Production activities
  

Quality Control:

• 
  
• Ensure that products or services meet quality standards and specifications.
  
• Address and resolve quality issues or defects promptly.
  
• Conduct regular inspections and audits to ensure compliance with quality control standards.
  

Staff Management:

• 
  
• Supervise and lead a team of employees, including scheduling, training, and performance management.
  
• Conduct regular performance reviews and provide feedback to staff to ensure productivity and adherence to company standards.
  
• Resolve employee conflicts and address any issues related to job performance.
  

Process Improvement:

• 
  
• Identify areas for improvement within operations and recommend changes to enhance efficiency and effectiveness.
  
• Analyze operational data to assess performance and identify trends or issues.
  
• Implement best practices and standard operating procedures (SOPs) to streamline operations.
  

Reporting and Documentation:

• 
  
• Prepare and submit regular reports on operational performance, including production metrics, safety incidents, and staffing levels.
  
• Maintain accurate records and documentation related to operations, inventory, and personnel.
  

Customer Service:

• 
  
• Address customer complaints or concerns related to operational issues and work to resolve them in a timely manner.
  
• Ensure that customer satisfaction is maintained through effective service delivery.
  

Compliance and Safety:

• 
  
• Ensure compliance with all relevant laws, regulations, and industry standards.
  
• Conduct safety training sessions and ensure that all staff adhere to safety protocols and procedures.
  

Your Background

• 
  
• High School/GED preferred. Education and/or training (i.e. Technical School, Apprenticeship, degree in any engineering discipline) preferred.
  
• 1+ years of proven experience in a Group Leader, Foreman, General Foreman, or similar crew leadership role required.
  
• Previous supervisory experience in a structural shipyard or construction environment. Experience supervising in Ship fitting, Welding, and/or Fabrication environments highly preferred.
  
• Must be willing to work flexible hours, including nights, weekends, and overtime as business needs dictate.
  
• Within 90 days, must be able to pass operations supervisor training courses and skills tests.
  
• Must possess strong PC skills including proficiency with Microsoft Office Suite.
  
• Relevant certifications (i.e. Lean Manufacturing, Six Sigma, OSHA 10/30) are a plus.
  
• Proven track record of managing teams and executing operational processes.
  
• Experience with production planning, quality control, and safety management.
  
• Strong leadership and management abilities.
  
• Excellent problem-solving and decision-making skills.
  
• Solid understanding of quality control standards and safety regulations.
  
• Ability to analyze data and generate actionable insights.
  
• Proficiency in blueprint and drawing interpretation.
  
• Good organizational, presentation and communication skills.
  
• Ability to interact with various levels of customers and subcontractors.
  
• Ability to work independently as well as to function effectively and collaboratively in a team environment.
  
• Excellent time management and organizational skills; detail oriented and efficient.
  
• Ability to handle multiple tasks and responsibilities in a rapidly growing organization; experience managing personnel.
  
• Ability to communicate requirements in an industrial environment, and to give effective direction by using written and/or verbal skills where appropriate.
  

The Work Environment at Rhoads

• 
  
• The performance of this position involves exposure to construction or industrial areas where the use of personal protective equipment such as safety glasses, hard hats and hearing protection is required.
  
• Must be able to work in a variety of physical positions, including sitting, standing, walking, and driving in an automobile
  
• Will require walking and standing on irregular, uneven surfaces in an industrial setting and possibly at increased heights climbing and descending ladders, ship stairways, and confined spaces.
  

What Rhoads Can Offer You
At Rhoads Industries, our team is the foundation of our success. Along with a competitive salary, we offer a variety of additional benefits designed to support your well-being and promote a healthy work-life balance for you and your family.
Benefits include:

• 
  
• Competitive health insurance packages
  
• 401k matching
  
• PTO
  
• Paid holidays and annual leave
  

Our Location
We are based out of The Navy Yard in Philadelphia, a reimagined industrial locale with more than 150 companies, 15,000+ people, 20 acres of parks, dining options, public art, and events throughout the year. Recognized as a leading model for repurposing military and industrial assets for a diversified modern economy, The Navy Yard has been dubbed the coolest shipyard in America.
For more information about Rhoads Industries and our opportunities please visit and follow us on LinkedIn.
Rhoads Industries, Inc. is an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, and disability.

Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.

Responsibilities:

• Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
• Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
• Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
• Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
• Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
• Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
• Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
• Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
• Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.

Qualifications:

• Bachelor’s degree required.
• Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
• Solid knowledge in ERP and Excel
• Experience with order fulfillment with regulated materials.
• Experience with S&OP preferred, strong in problem solving and analytical skills.
• Excellent customer service skills, strong people and communication skills.
• Excellent in relationship building and negotiation skills.
• Ambition in advancing to senior level leadership role.

Compensation, bonus and benefit

• Competitive Base Compensation
• Annual targeted bonus
• 401k with match
• Paid health, dental and vision
• Paid life insurance
• Paid long-term/short-term disability
• PTO and Paid holidays