Engineering Jobs in Bear Delaware

24 positions found

Mechanic B
✦ New
Salary not disclosed
New Castle, DE 6 hours ago
Overview:

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio.  IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

Essential Job Summary::

The Level B Fleet Mechanic/Technician is a journeyman-level role responsible for independent diagnosis and repair of most mechanical, electrical, and hydraulic issues on refuse trucks, heavy trucks/tractors, trailers, and heavy equipment. This role also mentors Level C technicians, supports road calls, and ensures high uptime and DOT compliance for the fleet.

Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:
  • Diagnostics & Repair

    • Independently diagnose and repair:
      • Diesel and gasoline engines (intake, fuel, cooling, aftertreatment/emissions components).
      • Drivetrain components including clutches, transmissions, differentials, PTOs, and drive lines.
      • Air and hydraulic brake systems, ABS, and suspension components.
      • Hydraulic systems on refuse equipment (packer bodies, arms, cylinders, pumps, valves, and hose routing).
      • Electrical systems including starting/charging, multiplex wiring, sensors, and lighting.

     

    Preventive Maintenance & Compliance

    • Perform and sign off on DOT-compliant inspections and PMs, ensuring all safety-critical items are addressed and documented.
    • Accurately interpret and close out DVIR/eDVIR defects; communicate recurring defects to leadership for root-cause analysis.
    • Use OEM and aftermarket diagnostic software, service bulletins, and wiring schematics to troubleshoot complex issues.

     

    Road Calls & Operational Support

    • Respond to road calls and breakdowns throughout the NYC tri-state area; perform safe temporary or permanent repairs to return vehicles to service or coordinate towing as needed.
    • Communicate clearly with dispatch, supervisors, and drivers on repair status and estimated completion times.

     

    Mentorship, Training & Documentation

    • Guide and mentor Level C technicians on best practices, safety, troubleshooting, and proper repair methods.
    • Complete work orders thoroughly, capturing complaint, cause, correction, labor hours, and parts used.
    • Support continuous improvement initiatives for PM compliance, repeat repair reduction, and parts standardization.
Requirements and Qualifications::
  • High school diploma or GED required.
  • 3–5+ years hands-on experience as a diesel, truck, or heavy equipment mechanic/technician, including diagnostics and major component replacement.
  • Valid CDL Class B (or higher) with air brake endorsement strongly preferred to perform road tests and move equipment on public roads within NY/NJ/CT.
  • Demonstrated proficiency with hydraulic, pneumatic, and electrical systems.
  • Ability to read and interpret OEM service manuals, wiring diagrams, and hydraulic schematics.
  • Experience in refuse/solid waste, municipal, or LTL/heavy trucking fleet operating in urban environments preferred.
  • ASE certifications in Medium/Heavy Truck (T series) or Truck Equipment (E series); working toward Master status preferred.
  • Basic welding and cutting skills (MIG, stick, torch) for brackets, hangers, and minor body fabrication preferred.
  • Familiarity with computerized fleet maintenance and parts inventory systems preferred.
Additional Information:

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. 

 

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Salary Range Minimum: USD $28.80/Hr. Salary Range Maximum: USD $32.00/Hr.
permanent
Head of Business Operations and Project Management
✦ New
Salary not disclosed
Delaware State 6 hours ago
The Ops Project Manager III will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project schedules, project management and performance requirements for enterprise level projects.
Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution
· Build team(s) to address the project goals and objectives
· Collaborate with customer (internal or external) from requirements gathering through product acceptance/ approval
· Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
· Review project schedules with functional project managers and project coordinators allocated to projects
· Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
· Communicate project objectives in terms of overall strategic business objectives
· Serve as interface with customers, vendors, stakeholders and project sponsor(s)
· Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics
· Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
· Drive project to completion in accordance with the project schedule
· Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
· Management of Resource capacity and time tracking allocated to the project
· Participates in the financial management and analysis of costs for projects, including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs
· Accountable for overall project success - including cost, schedule, quality, and scope management
· Report project status, issues and implemented solutions as well as evaluations and assessments of the results
· Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required)
· Drive continuous improvement through trend reporting analysis and metrics management
· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
· Comply and follow all procedures within the company security policy
· Demonstrated Leadership and Management capabilities
· Project Management Professional (PMP) or equivalent certification desirable
· Knowledge of organization’s operating policies and procedures required
· Engineering, Test, Quality, Planning, Materials, etc
· Prior experience in customer interface
· Strong operational and financial knowledge required
· Consultative skills (ability to understand true customer needs)
· Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
· Automotive/ Medical background experience as required
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required
Bachelor’s degree required (Supply Chain Management or Engineering)
· PMP certified professional is desirable
· Minimum 2 years work-related experience required in a supervisory/management role and
· Minimum 2 years project management experience or related discipline
· Or an equivalent combination of education, training and/or experience
permanent
Head of Project Management and Operations
✦ New
🏢 JABIL CIRCUIT, INC
Salary not disclosed
Delaware State 6 hours ago
The Ops Project Manager III will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project schedules, project management and performance requirements for enterprise level projects.
Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution
· Build team(s) to address the project goals and objectives
· Collaborate with customer (internal or external) from requirements gathering through product acceptance/ approval
· Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
· Review project schedules with functional project managers and project coordinators allocated to projects
· Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
· Communicate project objectives in terms of overall strategic business objectives
· Serve as interface with customers, vendors, stakeholders and project sponsor(s)
· Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics
· Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
· Drive project to completion in accordance with the project schedule
· Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
· Management of Resource capacity and time tracking allocated to the project
· Participates in the financial management and analysis of costs for projects, including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs
· Accountable for overall project success - including cost, schedule, quality, and scope management
· Report project status, issues and implemented solutions as well as evaluations and assessments of the results
· Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required)
· Drive continuous improvement through trend reporting analysis and metrics management
· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
· Comply and follow all procedures within the company security policy
· Demonstrated Leadership and Management capabilities
· Project Management Professional (PMP) or equivalent certification desirable
· Knowledge of organization’s operating policies and procedures required
· Engineering, Test, Quality, Planning, Materials, etc
· Prior experience in customer interface
· Strong operational and financial knowledge required
· Consultative skills (ability to understand true customer needs)
· Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
· Automotive/ Medical background experience as required
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required
Bachelor’s degree required (Supply Chain Management or Engineering)
· PMP certified professional is desirable
· Minimum 2 years work-related experience required in a supervisory/management role and
· Minimum 2 years project management experience or related discipline
· Or an equivalent combination of education, training and/or experience
permanent
Quality Section Leader
✦ New
🏢 JABIL CIRCUIT, INC
Salary not disclosed
Delaware State 6 hours ago

JOB SUMMARY

Lead and guide the respective Quality Engineering section in operating with a high level of efficiency, integrity and enthusiasm, striving to achieve excellence in all endeavors. ESSENTIAL DUTIES AND RESPONSIBILITIES · Recruit and maintain a high-caliber work force appropriate to business needs.
· Develop, motivate and lead all team members to perform to their full potential, providing direct and timely feedback in formal and informal media.
· Monitor and evaluate the level of involvement and success of the Quality Engineering activities and their impact on the continuous improvement of process yields and efficiencies. Provide appropriate level of feedback, support and coaching.
· Provide support to all functions to ensure that appropriate corrective and preventative measures are taken and implemented on a timely basis.
· Evaluate and schedule appropriate training programs and/or seminar for the Quality Engineering staff.
· Ensure plant wide ESD Controls and Product Regulatory requirements are established, monitored and maintained.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS · Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
· Ability to define problems, collect data, establish facts, and draw valid conclusions.
· Ability to operate a personal computer including using a Windows based operating system and related software.
· Advanced PC skills, including training and knowledge of Jabil’s software packages.
· Ability to write simple correspondence. Read and understand visual aid.
· Ability to apply common sense understanding to carry out simple one- or two-step instructions.
· Ability to deal with standardized situations with only occasional or no variables.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Ability to compute rate, ratio, and percent and to draw and interpret graphs.
permanent
Project Industrial Engineer - Lead Engineering Services Engineer
✦ New
🏢 JABIL CIRCUIT, INC
Salary not disclosed
Delaware State 6 hours ago

JOB SUMMARY

The Project Industrial Engineer will be responsible for planning, designing, implementing, and managing; integrated, production and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost control within the production site. The Project IE will adopt as its goals profitability, effectiveness, adaptability, responsiveness, quality, and the continuous improvement of products and services throughout their life cycles. ESSENTIAL DUTIES AND RESPONSIBILITIES Same responsibilities as Senior Industrial Engineer, but focusing on cross-functional projects, plantwide or across different Jabil sites.
· Manages cross functional teams from multiple sites to identify, develop, test and implement world class manufacturing equipment, systems, tools, procedures and processes.
· Ensures that current and future processes and manufacturing systems meet and/or exceed customer and regulatory requirements.
· Reviews and promotes improvement in customer metrics to ensure customer satisfaction.
· Acts as a liaison for Operations and BU between Jabil sites for program transfers including providing input into transfer plans and timelines, supporting data, technology, process and procedural requirements as well as knowledge transfer activities and participating in launch activities as needed.
· Provides support and technical assistance to new facility and/or Workcell startups.
· Provides mentoring and technical assistance to Jabil site Industrial Engineering staff.
· Leads and coordinates the standardization of systems, procedures and practices across all of the Jabil workcells.
· Ensures that current and future quality and manufacturing systems meet and/or exceed customer and regulatory requirement.
Design of optimized human interfaces for SMT and Backend/DF in the following areas:
· Raw material delivery process, storage and line feed systems.
· Product flow and online material handling systems.
· WIP management, sizing and buffer storage systems.
· Ergonomic workstation design and layout.
· Process optimization.
· Layout of the workcell and/or complete Jabil plants.
· 5S housekeeping techniques.
· Develop/Sustain/Improve all assembly processes.
· Time study analysis.
· Own and drive yield improvement programs.
· Box build quote and products.
· Systems support (e.g. SAP, MES, IEDB…)
Should be able to be SME or support other IE’s in one or more of the IE SME categories like:
· Work Measurement
· Systems and Metrics
· Ergonomics / Workstation and line design
· Capacity Sizing
· PFMEA, DFA
· Fixtures and Tools
· Simulation
· Quoting
· Warehousing
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS · Key Requirements:
o Understanding and application of broad range of industrial engineering tools (ie. Work measurement, simulation, process mapping, facilities and workstation design, operations research, etc.)
o Understanding of Jabil’s global strategies and direction
o Understanding of site’s facilities, capabilities and how they tie back to the Jabil strategies and direction
o Strong financial and analytical ability
o Proven track record of successful change management accomplishments, implementing and management continuous improvements and cost reduction programs
o Strong communication skills · Proficiency in use of personal computers, Microsoft Office products, Microsoft Visio, Microsoft Project, and AutoCAD skills required.
permanent
Sr. Test Development Engineer
✦ New
🏢 JABIL CIRCUIT, INC
Salary not disclosed
Delaware State 6 hours ago

Important: This position is based on-site in Zapopan, Jalisco

Jabil is seeking a Sr. software Test Development Engineer who will directly contribute to the transformative growth within our Enterprise and Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software production environment. The Software Test Development Engineer play a vital role in ensuring the quality and reliability of hardware products, contributing to the overall success of the manufacturing process and customer satisfaction. You will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  •   Test System Development: Design and develop test systems and procedures for manufacturing processes. This includes creating test plans, test cases, and test scripts to assess the functionality and performance of hardware components or devices such as motherboard, memory, CPU, storage (SSD, HDD, NVMe) and PCIE devices (NIC, GPU, Mezz cards, RAID cards)
  • Test Software Development: Create, validate, release, and maintain test software and scripts that automate the testing process. This software may include code for controlling test equipment, collecting and analyzing data, and generating test reports
  • Test Sustaining: Support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs)
  • Documentation : Maintain comprehensive manufacturing server (L10) and rack (L11) documentation of test procedures, specifications, and Infrastructure
  • Collaboration: Work closely with cross-functional teams, including hardware engineers, manufacturing engineers, and quality assurance personnel, to ensure alignment on testing requirements and quality standards
  • Continuous Learning: Stay updated on the latest advancements in testing technologies, methodologies, and industry best practices to keep manufacturing processes competitive and up-to-date.
  • Expertise in the following programming/scripting languages: Python, Java, BASH. C, C++, experience a plus
  • Linux development expertise with a solid understanding of its fundamentals: CentOS/Ubuntu
  • Expertise with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
  • Expertise in the creation and configuration(DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare
  • Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
  • Experience with code versioning tools (Git preferred)
  • Strong knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

EDUCATION & EXPERIENCE REQUIREMENTS:

  • BS degree in Electrical/Computer Engineering, Computer Science o r related field. MS preferred.
  • 8 years experience in a software manufacturing test development/sustaining with enterprise server, storage or networking products.
  • Excellent verbal and written communication skills.
  • Experience working in a multi-site and multi-cultural environments.
  • Domestic and/or International travel, up to 10%, may be required.
permanent
Principal Product Engineer - Compute Platforms
✦ New
🏢 JABIL CIRCUIT, INC
Salary not disclosed
Delaware State 6 hours ago

Important: This position is based on-site in Guadalajara, Jalisco, open to relocation.

Job Description:

Jabil is seeking a Product Engineer who will directly contribute to the transformative growth within our Cloud and Enterprise Infrastructure division by applying unique and innovative approaches to developing end customer product solutions. You will be responsible for managing the technical direction of Advanced Compute Platform NPI and manufacturing programs through the lens of the customer, factory, and business leadership. You will also be responsible for partnering and collaborating with customers, strategic suppliers, internal engineering, program management, manufacturing, test and quality teams to ensure your products meet the rigorous standards and performance expectations of Jabil’s world-class manufacturing environments and our customers.

LEADERSHIP RESPONSIBILITIES

  • Responsible for product introductions and manufacturing performance for new and sustaining AI/ML and GPGPU and hardware accelerator-based server and storage platforms.
  • Strong ability to organize teams and drive the solution for multiple, complex problems cross-functionally and within various areas of technical expertise (hardware, software, firmware, performance, interoperability, etc.)
  • Must be extremely detailed oriented while at the same time able to communicate complex issues in simple, actionable terms at all levels within the organization.
  • Must possess a strong balance of technical skills, experience-based judgment and business acumen in all execution and decision-making activities.
  • Strong ability to develop, grow and maintain healthy interpersonal relationships with peers, team members, executive leadership, customers and external partners at all times.
  • Provide thought leadership and direct engineering support for your assigned manufacturing site in the areas of product, test infrastructure, component and supplier expertise.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are both shared and implemented throughout the Jabil organization.
FUNCTIONAL RESPONSIBILITIES
  • Guide the customer and Jabil operational teams towards the successful resolution of complex and/or systemic product, process and material issues through the application of rigorous analytical methods.
  • Partner with site operations and test leadership to drive root cause investigations leading to clear actions and improvements in FPY, test throughput and repair yield.
  • Primary technical interface for customer product introductions and manufacturing performance from a server and storage subject matter expertise perspective.
  • Directly contribute to the knowledge base used for effective/accurate debug, train the appropriate test/debug leads and respond to feedback in a timely manner to support daily operational objectives.
  • Directly contribute to the knowledge base used for effective/accurate debug, train the appropriate test/debug leads and respond to feedback in a timely manner to support daily operational objectives.
KNOWLEDGE REQUIREMENTS
  • Experience with server, storage, networking and GPGPU and PCIe-based accelerator architectures. 
  • Systems management experience with server products including embedded remote management standards, interfaces and applications.
  • Working knowledge of OS, driver, firmware and hardware architecture, device interactions.
  • Ability to leverage SW/HW expertise to determine root cause that leads to optimized solutions.
  • Expertise with Linux operating systems, related applications and script development.
EDUCATION AND EXPERIENCE REQUIREMENTS
  • BS degree in Electrical/Computer Engineering, Computer Science or related field. MS preferred.
  • 3+ years experience in a hardware product development environment with enterprise server, storage or networking products.
  • Experience working in a multi-site and multi-cultural environments.
  • Proven ability to work within a fast-paced and highly ambiguous business environment.
  • Domestic and/or international travel, up to 10%, may be required.
permanent
Operations Project Manager III
✦ New
🏢 JABIL CIRCUIT, INC
Salary not disclosed
Delaware State 6 hours ago

JOB SUMMARY

The Ops Project Manager III will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project schedules, project management and performance requirements for enterprise level projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES · Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution
· Build team(s) to address the project goals and objectives
· Collaborate with customer (internal or external) from requirements gathering through product acceptance/ approval
· Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
· Review project schedules with functional project managers and project coordinators allocated to projects
· Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
· Communicate project objectives in terms of overall strategic business objectives
· Serve as interface with customers, vendors, stakeholders and project sponsor(s)
· Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics
· Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
· Drive project to completion in accordance with the project schedule
· Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
· Management of Resource capacity and time tracking allocated to the project
· Participates in the financial management and analysis of costs for projects, including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs
· Accountable for overall project success - including cost, schedule, quality, and scope management
· Report project status, issues and implemented solutions as well as evaluations and assessments of the results
· Provide leaders with updates, including greatest opportunities for improvement
· Recognize potential problem areas against the plan and identify and implement alternative solutions
· Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
· Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required)
· Drive continuous improvement through trend reporting analysis and metrics management
· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
· Drive relevant, concise and effective communication through a variety of mediums
· Comply and follow all procedures within the company security policy
· May perform other duties and responsibilities as assigned JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS · Demonstrated Leadership and Management capabilities
· Project Management Professional (PMP) or equivalent certification desirable
· Knowledge of organization’s operating policies and procedures required
· Knowledge of organization’s culture and guiding principles · Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc · Prior experience in customer interface · Strong operational and financial knowledge required · Substantial knowledge of Jabil and demonstrated ability to leverage organization · Consultative skills (ability to understand true customer needs)· Good communications skills · Distinctive problem solving leader · Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude · Automotive/ Medical background experience as required · Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required EDUCATION & EXPERIENCE REQUIREMENTS · Bachelor’s degree required (Supply Chain Management or Engineering)
· PMP certified professional is desirable
· Minimum 2 years work-related experience required in a supervisory/management role and
· Minimum 2 years project management experience or related discipline
· Or an equivalent combination of education, training and/or experience
permanent
User Experience Architect
✦ New
🏢 Theoris
Salary not disclosed
Newark, DE 6 hours ago

JOB TITLE: CX Experience Architect

LOCATION: Newark, DE

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

  • Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
  • Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
  • Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

  • Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
  • Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
  • Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

  • Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
  • Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
  • Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

  • Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
  • Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
  • Present experience strategies and design rationale clearly to both technical and non-technical audiences.
  • Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
  • Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

  • 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
  • Proven experience designing and optimizing customer journeys across digital channels.
  • Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
  • Strong analytical skills with the ability to translate data insights into actionable strategies.
  • Excellent written and verbal communication skills with strong presentation abilities.
  • Experience planning and interpreting usability tests and A/B testing.
  • Ability to support experience decisions using data and research insights.
  • Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Not Specified
Manufacturing Site Leader
✦ New
Salary not disclosed
Elkton, MD 6 hours ago

At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.

Join us and help shape wherever we go next!

Advancing healthcare with heart


Job Summary:

The Manufacturing Site Leader is responsible for setting the strategic direction and overall leadership of the Elkton manufacturing site, ensuring operational excellence while supporting the organization’s broader business and growth objectives. This role leads the site’s leadership team and oversees all manufacturing, engineering, and product lifecycle management activities while ensuring alignment and effective execution of key site functions including quality, supply chain, finance, facilities, and human resources through leadership and collaboration with functional leaders.

The Site Leader is accountable for delivering best-in-class performance across the site while ensuring compliance with all regulatory and corporate requirements. This role drives a culture of continuous improvement, operational discipline, and talent development to position the Elkton site as a high-performing, competitive manufacturing operation.


Job Details:


Strategic Leadership

  • Establish and communicate the strategic vision for the Elkton site aligned with divisional and corporate objectives.
  • Build unity at the site and drive a culture reflecting our core values and financial discipline.
  • Communicate effectively to the team and stakeholders based on facts and financials.
  • Motivate the team on site to achieve a common goal to serving patients and meeting our strategic goals.

Operational Excellence

  • Lead the development of a best-in class manufacturing organization utilizing modern manufacturing, engineering, and operational practices.
  • Implement continuous improvement initiatives to enhance productivity, quality, service levels, and cost performance.
  • Adopt automated tools to drive efficiency of operation and increase accuracy in inspection.
  • Accelerate data collection and analysis to drive further improvement in operational efficiencies.

Cross-Functional Leadership

  • Provide leadership and oversight for manufacturing and engineering while ensuring effective coordination with quality, supply chain, finance, facilities, Terumo Puerto Rico and human resources.

Performance and Financial Management

  • Develop site operating plans, key objectives, and budgets to guide and control operations.
  • Monitor performance against goals and ensure achievement of production, cost, and financial targets.

Production and Delivery Execution

  • Ensure production schedules and product shipments are executed on time, within budget, and in full compliance with quality and regulatory standards.
  • Talent Development and Organizational Leadership
  • Build, develop, and lead a high-performing leadership team.
  • Ensure effective recruitment, development, and succession planning to support long-term organizational capability.

Operational Planning and Forecasting

  • Execute manufacturing strategies aligned with demand forecasts and business requirements.
  • Analyze operational performance and implement corrective actions to ensure achievement of manufacturing and financial objectives.
  • Regulatory and Compliance Oversight
  • Ensure full compliance with Terumo policies and procedures as well as all applicable FDA, ISO, GMP, and other regulatory requirements.

Capacity and Growth Planning

  • Anticipate and plan for future capacity needs to support growth, product transfers, and potential mergers or acquisitions.
  • Evaluate expansion opportunities, including facility expansion or new site build.

External and Regulatory Engagement

  • Ensure site operations remain in full compliance with federal, state, and local regulatory authorities and maintain effective relationships with relevant agencies.

Corporate and Divisional Alignment

  • Partner with divisional (whether Terumo Interventional Systems, Medical Care Solutions or any other business units) and corporate (Terumo Corporation CMO office) leadership to ensure alignment of site priorities with broader business strategies and initiatives.

Additional Responsibilities

  • Perform other duties consistent with the leadership and management of a large, regulated manufacturing site.


Position Requirements:


Knowledge, Skills, and Abilities (KSAs)

  • Demonstrated leadership capability to set strategic direction, inspire teams, and deliver results through others.
  • Strong interpersonal and influencing skills with the ability to coach, develop talent, and foster high-performing teams.
  • Excellent verbal, written, listening, and presentation communication skills.
  • Proven ability to lead organizational change, communicate effectively, and drive adoption of new processes or initiatives.
  • Strong cross-functional collaboration skills with the ability to partner effectively across manufacturing, engineering, quality, supply chain, and commercial teams.
  • Sound judgment and decision-making capability, including the ability to make timely decisions with incomplete information.
  • Strong critical thinking, analytical, and problem-solving skills.
  • Demonstrated project and operational leadership with the ability to prioritize initiatives and execute effectively.
  • Ability to drive accountability and performance while creating a culture of urgency, ownership, and continuous improvement.
  • Working knowledge of medical device regulatory and quality systems requirements, including FDA, GMP, ISO, and related standards.
  • Financial acumen with the ability to manage budgets and drive cost-effective operational performance.
  • Proficiency with standard business software including Microsoft Office (Word, Excel, PowerPoint, Outlook).



Background and Experience

  • Bachelor’s degree in Engineering, Natural Sciences, or Business Administration required; advanced degree preferred, or equivalent combination of education and experience.
  • Minimum 15 years of progressive experience in manufacturing, manufacturing engineering, or operations leadership required.
  • Minimum 10 years of leadership experience managing manufacturing or engineering teams in a regulated environment.
  • Experience within the medical device, pharmaceutical, or similarly regulated industry strongly preferred.
  • Demonstrated experience leading multi-disciplinary teams across manufacturing, engineering, and product lifecycle management.
  • Experience managing operational budgets and driving operational performance improvements.
  • Proven track record of delivering results on schedule and within budget in a complex manufacturing environment.


Final compensation packages may be higher or lower than what is listed, and will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand. We provide competitive and comprehensive benefit options which include: annual bonus, paid vacation, paid holidays, health, dental and vision benefits, 401(k), with matching contributions, tax advantage savings accounts, legal plan, voluntary life and AD&D insurance, voluntary long-term disability, short term disability, critical illness and accident insurance, parental leave, personal leave, tuition reimbursement, travel assistance, and an employee assistance program. Salary range - $215,000 to 295,000

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