Education And Training Jobs in Co Remote
2,411 positions found
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Our Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week . These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for future insurance opportunities in 2026 . As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Maintain required Property & Casualty license and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or GED equivalent
Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
Ability to prioritize and multi-task, while navigating through multiple business applications
Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring
1 year of customer contact experience in a needs-based sales environment
~6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
~ US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00am – 6:00pm
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Company Description
The Institute of Information Management (IIM) Africa is a premier professional institute dedicated to advancing competence and professionalism in the information management and information security industry. As a membership-driven association, IIM Africa serves the community of Records and Information Management (RIM) professionals, providing leadership, education, and a platform for idea exchange. The institute remains vendor neutral and offers objective insights and guidance on technology options. Our services include training, certification, consultancy, research, publishing, summits, and conferences.
Role Description
This is a full-time on-site role. The Education Coordinator will be responsible for developing and delivering educational programs, coordinating training sessions, and ensuring effective communication with members. The coordinator will also manage customer service inquiries, assist with pedagogy development, and support various educational initiatives of the institute.
Qualifications
- Education and Pedagogy skills
- Strong Communication skills
- Customer Service and Training expertise
- Ability to work collaboratively with a team
- Experience in information management or a related field is beneficial
- Bachelor's degree in Education, Communications, or a related field
Required to enroll and complete CNA training course, provided by the facility.
Position Summary
The Nurse Aide in Training is responsible for providing routine daily nursing care to assigned patients under the direct
supervision of a licensed nurse to assure patient safety and attain or maintain the highest practicable physical, mental, and
psychosocial well-being of each patient in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- High school diploma or equivalent
- Currently enrolled in a State-approved CNA program and may work for a single consecutive period of four (4)
months. At the conclusion of the four (4) month period the Nurse Aide in Training must meet the certification requirements
to become a Certified Nursing Assistant (CNA). - CPR certification upon hire or obtain during orientation. CPR certification must remain current during
employment.
Specific Job Requirements
- Patience, tact, cheerful disposition, and enthusiasm as well as willingness to handle difficult patients
- Make independent decisions when circumstances warrant such action
- Knowledgeable of nursing practices and procedures as well as the laws, regulations, and guidelines governing nursing functions in the post-acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the nursing department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Lift, turn, move, position, and transport patients under the direct supervision of a licensed nurse
- Assist patients with baths, showers, personal grooming, feeding, and toileting under the direct supervisor of a licensed nurse
- Accurately document and chart patient care
- Respond to call lights promptly
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
- Lift 35 lbs. floor to waist, lift 35 lbs. waist to shoulder, lift and carry 35 lbs., and push/pull 35 lbs.
An Equal Opportunity Employer
TEENS, Inc. is a Nederland based nonprofit organization that provides programming for people of all ages ( ). In 2019, TEENS, Inc. began operating a preschool, New Explorers Learning Center, for 2.5-5 year olds, serving 25 families in the Nederland area. Seeing a greater need to support more families, TEENS, Inc. began embarking on a capital campaign to raise funds to build a comprehensive infant, toddler, preschool facility. On August 1st, 2025, building began on our new preschool facility. Once completed, this new facility will allow us to increase our numbers to 65 students, in addition to providing much needed infant care for the area. We are currently seeking an ECE Director to help lead us through this exciting time.
Under the administration of the Executive Director, the ECE Director is responsible for the operations and management of New Explorers Learning Center (NELC). The new director will transition operations from our current site to the new site with an expected fall 2026 opening. Duties will include working some hours at our current school; hiring and training new staff; developing policies and procedures and securing a new license for the new facility; and developing programming at the new school ( ). The ECE Director helps to create and maintain a classroom culture of health and safety, both physical and emotional. Maintaining regular communication with staff and leading the overall operations of the early childhood program.
Position Summary:
We are seeking a person with a passion for serving our youngest learners and the ability to expand our program to better serve our community's needs. The ECE Director provides overall leadership for the early education program, including active involvement with students, parents, and staff. The Director provides overall guidance and leadership in instruction and curriculum planning and evaluation. The Director will oversee all operations including teacher/staff leadership, evaluation, billing/invoicing/CCAP, licensing, parent communication and scheduling, new student/family orientation and enrollment, building maintenance and safety. The individual in this position will understand the development and demonstrate a concern for the proper care and well-being of the children. This person must have administrative and organization skills, along with the ability to effectively communicate with families and children, and work cooperatively with staff and community members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Planning, supervising, and implementing all aspects of the instructional program and curriculum.
• Maintain oversight and compliance with early childhood education rules and regulations.
• Perform whatever duties are necessary to ensure day to day operations of the school.
• Develop and maintain a sustainable process for students moving from early education programs to kindergarten.
• Engage prospective families through both in-person and virtual center tours, effectively showcasing the benefits of our program.
• Organize and execute community marketing events to raise awareness and drive enrollment.
• Responsible for the supervision, evaluation, and professional development of staff in early education programs.
• Work with teachers in developing a master schedule that utilizes staff and building resources to a maximum degree of effectiveness.
• Maintain a system of pupil placement, records, attendance, accounting, evaluation, and other required data in accordance with state practice.
• Oversee and ensure appropriate licensing and regulation implementation.
• Grant administration and required report writing (in collaboration with development director).
• Monitor and track NECL spending.
• Manage all aspects of monthly billing and tuition including CCAP and sliding scale implementation.
• Ensure supplies are ordered and stacked, track receipts and expenditures.
• Gather and analyze data in an effort to improve programming and report successes and challenges.
• Collaborate with TEENS, Inc. staff, Boulder Valley School District, and local schools to integrate learning (internships, career tech, etc.) experiences into the operations of the new school for secondary students.
Early Childhood Education (ECE) Director Requirements:
• Degree in early childhood education or related field
• CO. Director qualified or the ability to become qualified
• Minimum of 3 years’ administrative experience in early childhood or related field
• Minimum of 3 years’ classroom experience
• Strong leadership, administrative and organizational skills
• Love for children and passion for teaching
• Proficient in Microsoft Office and Google platform
Job Details:
• 40 hours; 5 days/week
• Pay: $70,000 - $80,000 plus great benefits including health (80% paid for employee; 50% for dependents) and dental (50% paid for employee), 2 weeks PTO + school calendar days off (~20 days), and 401K with up to 3% match.
• Paid professional development
• 40% tuition reduction at New Explorers Learning Center
• Position is based in Nederland, Colorado
To apply, send resume and cover letter to:
Job description
At Colonial Life, we are committed to helping employers and employees prepare for life's challenges. To help us with this goal, we're looking to fulfill an immediate opening on our team for a Sales and Training Manager.
Individuals who want to be a part of a fast-growing team and who to want to be part of an amazing office culture are encouraged to submit their resume.
You will be empowered to help with recruiting and training/developing sales representatives as well as to make connections in your community. You will present the value of our products to business owners, and close opportunities using a proven system developed by our very own territory.
Managers are responsible for:
- Achieving personal sales plans
- Achieving growth through successful management of your team and achieve team sales goals
- Designing and implementing a strategic business plan that expands the company's customer base and ensure its strong presence.
Desired skills and experience:
- Results-oriented, driven self-starters
- Motivated, positive team builders
- A commitment to excellence in all that you do
- Competitive leaders
- Flexible, Adaptable, and Trainable.
- Bilingual in Spanish and English is a plus
What you can expect from our company:
- A credible company- fortune 500, more than 80 years in the industry.
- Access to comprehensive training programs for you and your team members
- Access to additional incentives including world-class travel and national contests with opportunities to win cash, weekend trips and more
- A dedicated team of employees located in your territory committed to helping you recruit and train
- Training that will be held at our Denver Tech Center location
This is an independent contractor position which allows you the opportunity to be in business for yourself, but not by yourself. Apply now to learn more about how you can take control of your career, in partnership with Colonial Life.
Any income range associated with this posting represents the potential earnings available to you as a business owner in this role; not a guaranteed salary. All earnings in this role are sales results based and uncapped, with a tremendous potential for growth. Income is based on bonuses and commissions and is very lucrative for the person with personal drive and commitment to success. Stop waiting for change and instead, make your own change. Experience is not required.
2022 Colonial Life & Accident Insurance Company.
Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.
Liebert Cassidy Whitmore (LCW), a premier labor and employment law firm with over 120 attorneys and 5 California offices, is seeking a dedicated attorney for its San Diego office to join our labor and employment practice, focusing on private educational institutions. The ideal candidate should be passionate about this area of law and have proven experience working with private educational schools in California.
For 45 years, LCW attorneys have been trusted advisors to public agencies, educational institutions, and nonprofits, clients whose work strengthens communities across the state.
This role offers a flexible hybrid working schedule, allowing for a balance of remote work and in-office presence, which supports both professional growth and work-life balance.
Key Responsibilities
- In this role, you will provide legal services to private and independent schools on various matters, including, drafting and reviewing enrollment agreements and employment contracts
- Preparing waivers, and creating employee and student/parent policies and handbooks
- Conducting employee and student investigations and advising on disciplinary matters
- Handling tuition disputes, terminations, and severance agreements
- Advising on wage and hour compliance, leave policies, privacy issues, and mandated reporting requirements
Qualifications
- Active license to practice law in the State of California
- A minimum of 3 years of experience in employment law
- Experience working with private educational institutions or nonprofits in areas such as employment, student matters, governance, or business and facilities issues is highly desirable
For more information about our firm and the exciting career opportunities we offer, please visit our website at .
Equal Employment Opportunity (EEO) Statement
Liebert Cassidy Whitmore is an equal opportunity employer. Employment decisions are based on merit and business needs, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, or any other protected status.
Fair Chance Act Compliance
Liebert Cassidy Whitmore will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring Ordinance.
Work Environment and Physical Requirements
This position operates in an office environment, requiring the ability to sit for extended periods and work on a computer. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Remote working/work at home options are available for this role.
Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA
Title: Machine Learning Engineer
Location: San Jose, CA
Responsibilities:
- Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
- Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
- Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
- Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
- Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
- Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
- Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.
Educational Qualifications:
- Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
- Strong systems/ML engineering with exposure to distributed training and inference optimization.
Industry Experience:
- 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
- Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
- Experience collaborating across Research, Platform/Infra, Data, and Product functions.
Technical Skills:
- Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
- Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
- Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
- Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
- Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
- Write performant, maintainable code
- Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.
Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
Are you an RN with a passion for Educating and training others in the healthcare field? We have an opportunity for you!
Eddy Memorial Geriatric Center is looking for an RN Educator to join their caring and compassionate team, in a unique position that encompasses both education and infection control nursing!
The RN Educator / Infection Control Nurse takes on the following responsibilities for Eddy Memorial Geriatric Center (80 bed facility) and The Terrace Assisted Living facility (67 bed residence):
Design, develop and provide comprehensive nursing orientation to new-hires
Work closely with leadership and nursing staff to determine supplemental training opportunities, developing and providing new training on an as needed basis
Partner with the RN Educators across the Continuing Care Division to maintain a consistent and positive orientation experience
Monitor and support efforts to achieve and maintain positive quality measures
Oversee infection control efforts
Monitor infection prevention throughout the facility
Partner with the Infection Control Nurses across the Continuing Care Division to implement and educate policies and procedures at EMGC and The Terrace
Required:
A current license to practice as a Registered Nurse (RN) in the State of New York
Associate’s degree in Nursing or Degree of Nursing from an accredited school
3 years or more of experience as a RN preferably in skilled nursing
Experience as a RN in an educator or supervisory role
Preferred:
Computer literacy and comfort utilizing multiple computer applications
Excellent communication in a fast paced work environment across teams on different shifts and in different departments (nursing, human resources, leadership)
Strong engagement within a team setting
Passion to learn, grow and develop in the nursing field
Pay Range:
$40.00 - $52.81 Hourly
$83,200 - $109,844.80 Yearly
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Remote working/work at home options are available for this role.
OVERVIEW:
Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US,seeks an accomplished Bilingual Call Center Representative (Healthcare | Remote After Training).”
** LOCATION: Remote 11050 Olson Drive Suite 100, Rancho Cordova, CA, 95670| (Candidate must reside within 25 miles of Rancho Cordova, CA.)
** DURATION: 6 Months +
** WORK SCHEDULE: 09:00 am – 06:00 pm PST
** TRAINING: 4-5 Weeks
** START DATE: Apr 06, 2026
Pay Rate: $20.25/hr. W2
Note:
- Initial Training will be ONSITE, after training, they will work remotely until TBD.
- Work schedule is 9-6pm PST.
- Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese and Armenian.
ESSENTIAL JOB DUTIES:
- A Customer Service Specialist shall assist and educate Medi-Cal beneficiaries by selecting a managed health care plan.
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
QUALIFICATIONS / REQUIREMENTS:
- Education: At least HS diploma / GED
- One year of experience in the field or related area.
- High School diploma, GED, or equivalent certification.
- Computer literacy with the ability to quickly learn new software programs.
- Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
- Excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
- Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.
NOTE: Candidates that are offered a position are required to pass pre-employment background screenings.
I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Recruiter Name: Lalit Malgotra
Title: Professional Recruiter
Phone: 925-297-6323
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Remote working/work at home options are available for this role.