Education And Training Jobs in Bethlehem Remote

1,286 positions found

Financial Operations JOB Training Opportunity
✦ New
Salary not disclosed

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor's degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Customer Success
- Financial Operations

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

internship
Financial Operations JOB Training Program
✦ New
🏢 Year Up United
Salary not disclosed
Whitehall Township, Pennsylvania 1 day ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor's degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Customer Success
- Financial Operations

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

internship
Financial JOB Training Program
✦ New
🏢 Year Up United
Salary not disclosed
Whitehall Township, Pennsylvania 1 day ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor's degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Customer Success
- Financial Operations

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

internship
Training Coordinator - Pharma & warehouse logistics
✦ New
Salary not disclosed
Easton, PA 1 day ago

Job Title - Training Coordinator - Pharma Operations

Location - Easton PA

The Training Coordinator is responsible for the strategic coordination, compliance oversight, and administrative management of the employee development program within pharmaceutical operations or GMP‑regulated training. The Training Coordinator role require candidates with GMP‑regulated experience in a pharmaceutical setting. This role ensures training activities are aligned with operational demands, properly resourced, and fully compliant with company policies, OSHA standards, client requirements, and regulatory expectations. The training coordinator will maintain an audit-ready workforce ensuring employees are compliant and up to date on training records.

MUST HAVES -

  • Direct experience maintaining training records in an LMS - need for accurate, audit‑ready training documentation.
  • Demonstrated history of developing and delivering internal training in pharma & life sciences, as well as supporting SOP and job aid updates in regulated environments.
  • Extensive experience in highly regulated FDA/GMP environments, supporting complaint management, audits, and compliance activities.
  • Strong reporting skills, including trending, KPI analysis, and preparing audit‑ready materials.
  • experience in warehouse‑specific training logistics, such as WMS familiarity, multi‑shift training calendars, and training around warehouse equipment certification (e.g., PIT/Forklift).
  • experience with OJT verification workflows or tracking certifications/expiration dates tied to warehouse operations.
  • troubleshooting classroom technology (e.g., handheld scanners or tablets used in training).

Education & Experience

  • High school diploma or equivalent
  • 2+ years of administrative and training coordinator experience, specifically within a background related to pharmaceutical operations or GMP‑regulated training. candidates with GMP‑regulated experience in a pharmaceutical setting.


Responsibilities:

  • Develop and maintain comprehensive training schedules across all warehouse departments.
  • Support facilitation of training on company policies, SOPs, safety standards, and operational systems (e.g., LMS, WMS/C3).
  • Partner with warehouse leadership to ensure structured training programs are consistently executed for new hires and existing associates.

Logistics & Scheduling

  • Training calendar coordination: Manage the master training calendar across 1st, 2nd, and 3rd shifts, ensuring training sessions do not disrupt peak shipping and receiving windows.
  • Onboarding Logistics: Coordinate onboarding training for new associates, including safety gear (PPE) distribution, badge access, and classroom setup.
  • Equipment Certification: Schedule and track practical evaluations and certifications for Powered Industrial Trucks (PIT) and other applicable equipment, ensuring only authorized personnel operate machinery.

Administrative & LMS Management

  • Record Integrity: Maintain the training program within the Quality Management System and any required physical training documentation, ensuring every associate has a complete, accurate, and audit-ready training profile.
  • Compliance Tracking: Proactively monitor certification and qualification expiration dates (e.g., PIT/Forklift, HazMat, Safety protocols) to prevent compliance gaps or operational disruption.
  • SOP Document Control: Coordinate distribution and version control of Standard Operating Procedures (SOPs) to ensure associates are trained on current, approved processes.

Reporting & Auditing

  • Audit Support: Prepare and present training documentation during internal audits, client audits, OSHA inspections, and regulatory reviews.
  • Productivity Reporting: Generate reports on training completion rates and "Time to Productivity" for new hires to help Operations plan for peak seasons.
  • OJT Verification: Collect, verify, and maintain On-the-Job Training (OJT) documentation to confirm hands-on competency validation by authorized supervisors.

Technical Skills:

  • Advanced proficiency in Microsoft Office (Excel is critical for tracking metrics). Experience with Quality Management Systems and/or Warehouse Management Systems is a plus.
  • Organization: Exceptional organizational skills with a "zero-error" approach to data entry, understanding that a missing record can lead to a regulatory finding.
  • Communication: Ability to communicate clearly within a diverse workforce, from entry-level associates to senior facility management.
  • Experience with "Train-the-Trainer" models in a manual labor setting.
  • Ability to troubleshoot basic classroom technology (tablets, hand-held scanners used for training).
  • Effective analytical, problem solving and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and analytically.
  • Able to prioritize, organize tasks and time, and follow up. Performs responsibilities efficiently and timely. Able to balance multiple requests and meet deadlines.
  • Able to work well in a team environment and as part of a team.
  • Demonstrates ability to effectively lead a team to successful completion of a project.
  • Knowledge of FDA and CFR requirements surrounding training
internship
Diagnostic Technologist II
✦ New
Salary not disclosed
Bethlehem, PA 16 hours ago
Radiologic Technologist

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the \"Best Hospitals\" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Provides diagnostic quality radiologic imaging under the direction of a Physician while maintaining proper radiation protection standards. Follows the guidelines for radiation safety while imaging gently. Delivers a high level of patient care and customer service to promote patient satisfaction. Works in a hospital facility that offers full hospital services. Provides direct patient care to high acuity patients encompassing emergency, inpatient and outpatient classes supporting up to and including trauma and ICU.

Job Duties
  • Produces images of diagnostic quality, processes, and prepares images for interpretation by the radiologist.
  • Provides radiation protection in accordance with prescribed safety standards. Uses appropriate exposure factors, collimation, and proper distance with documentation. Assumes responsibility and accountability for his/her own safety and the safety of others.
  • Ensures appropriate exam is ordered for number of images provided and attached to the correct patient folder.
  • Confirms levels of supplies and equipment to meet requirements for patient care and/or specific departments.
  • Documents LMP, fluoro time, radiologist, number of images, appropriate history and all other required documentation.
  • Ensures coordination of daily work duties within the team and coordinates timing of exams.
  • Ensures images have crossed into PACS before study is complete.
  • Confirms physician orders are complete and includes signature, ordered study, reason for test (diagnosis/CPT codes) and obtains missing information prior to treatment.
  • Reports equipment malfunction and the need for adjustment and/or repairs.
  • Assists in the education and training of new employees, students, and other ancillary personnel.
  • Assumes responsibility for cleanliness and sanitation of the immediate work area and maintains orderliness.
Minimum Qualifications
  • Technical School Diploma Graduate of accredited Radiography program or equivalent
  • Less than 1 year Completion of Radiologic program
  • Ability to deal effectively and ethically with medical and confidential information relating to patients, family, and physicians.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Understanding of how to effectively and safely use radiation producing equipment.
  • Knowledge of medical technology and terminology.
  • American Heart Association Basic Life Support - State of Pennsylvania
  • RT - Registered Technologist Radiology - State of Pennsylvania Upon Hire
Preferred Qualifications
  • Associate's Degree Graduate of Health Science Program
Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy.

Work Shift: Night Shift

Address: 2545 Schoenersville Rd

Primary Location: Lehigh Valley Hospital- Muhlenberg

Position Type: Onsite

Union: Not Applicable

Work Schedule: Monday-Friday 11:00pm - 7:30am with a Holiday Rotation

Department: 1 Diagnostic Radiology - Muhl

Not Specified
Private Education Attorney (Hybrid)
Salary not disclosed

Liebert Cassidy Whitmore (LCW), a premier labor and employment law firm with over 120 attorneys and 5 California offices, is seeking a dedicated attorney for its San Diego office to join our labor and employment practice, focusing on private educational institutions. The ideal candidate should be passionate about this area of law and have proven experience working with private educational schools in California.

For 45 years, LCW attorneys have been trusted advisors to public agencies, educational institutions, and nonprofits, clients whose work strengthens communities across the state.

This role offers a flexible hybrid working schedule, allowing for a balance of remote work and in-office presence, which supports both professional growth and work-life balance.

Key Responsibilities

  • In this role, you will provide legal services to private and independent schools on various matters, including, drafting and reviewing enrollment agreements and employment contracts
  • Preparing waivers, and creating employee and student/parent policies and handbooks
  • Conducting employee and student investigations and advising on disciplinary matters
  • Handling tuition disputes, terminations, and severance agreements
  • Advising on wage and hour compliance, leave policies, privacy issues, and mandated reporting requirements

Qualifications

  • Active license to practice law in the State of California
  • A minimum of 3 years of experience in employment law
  • Experience working with private educational institutions or nonprofits in areas such as employment, student matters, governance, or business and facilities issues is highly desirable

For more information about our firm and the exciting career opportunities we offer, please visit our website at .

Equal Employment Opportunity (EEO) Statement

Liebert Cassidy Whitmore is an equal opportunity employer. Employment decisions are based on merit and business needs, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, or any other protected status.

Fair Chance Act Compliance

Liebert Cassidy Whitmore will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Work Environment and Physical Requirements

This position operates in an office environment, requiring the ability to sit for extended periods and work on a computer. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.


Remote working/work at home options are available for this role.
Not Specified
Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA
✦ New
🏢 Enigma
Salary not disclosed

Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA


Title: Machine Learning Engineer

Location: San Jose, CA

Responsibilities:

  • Productize and optimize models from Research into reliable, performant, and cost-efficient services with clear SLOs (latency, availability, cost).
  • Scale training across nodes/GPUs (DDP/FSDP/ZeRO, pipeline/tensor parallelism) and own throughput/time-to-train using profiling and optimization.
  • Implement model-efficiency techniques (quantization, distillation, pruning, KV-cache, Flash Attention) for training and inference without materially degrading quality.
  • Build and maintain model-serving systems (vLLM/Triton/TGI/ONNX/TensorRT/AITemplate) with batching, streaming, caching, and memory management.
  • Integrate with vector/feature stores and data pipelines (FAISS/Milvus/Pinecone/pgvector; Parquet/Delta) as needed for production.
  • Define and track performance and cost KPIs; run continuous improvement loops and capacity planning.
  • Partner with ML Ops on CI/CD, telemetry/observability, model registries; partner with Scientists on reproducible handoffs and evaluations.


Educational Qualifications:

  • Bachelors in computer science, Electrical/Computer Engineering, or a related field required; Master’s preferred (or equivalent industry experience).
  • Strong systems/ML engineering with exposure to distributed training and inference optimization.


Industry Experience:

  • 3–5 years in ML/AI engineering roles owning training and/or serving in production at scale.
  • Demonstrated success delivering high-throughput, low-latency ML services with reliability and cost improvements.
  • Experience collaborating across Research, Platform/Infra, Data, and Product functions.


Technical Skills:

  • Familiarity with deep learning frameworks: PyTorch (primary), TensorFlow.
  • Exposure to large model training techniques (DDP, FSDP, ZeRO, pipeline/tensor parallelism); distributed training experience a plus
  • Optimization: experience profiling and optimizing code execution and model inference: (PTQ/QAT/AWQ/GPTQ), pruning, distillation, KV-cache optimization, Flash Attention
  • Scalable serving: autoscaling, load balancing, streaming, batching, caching; collaboration with platform engineers.
  • Data & storage: SQL/NoSQL, vector stores (FAISS/Milvus/Pinecone/pgvector), Parquet/Delta, object stores.
  • Write performant, maintainable code
  • Understanding of the full ML lifecycle: data collection, model training, deployment, inference, optimization, and evaluation.


Machine Learning Engineer | Python | Pytorch | Distributed Training | Optimisation | GPU | Hybrid, San Jose, CA


Remote working/work at home options are available for this role.
internship
Training Coordinator - Hybrid
Salary not disclosed
Atlanta, Hybrid 6 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.

These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.

The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.

This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.

They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.

The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.

We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.

Experience in marketing, customer service, and event management is recommended.

Fiber optic knowledge and training experience is helpful.

Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.

Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.

With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.

Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.

Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.

Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.

Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.

Maintain certifications and customer/program education records and report on results from Customer Education program.

Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.

Establish and build relationships with external suppliers as needed.

Operate within a specified customer education budget.

Be available to provide basic customer support for program members.

Help maintain and develop program databases and processes to continually improve the training program.

As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.

Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
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Registered Nurse (RN) Educator - Eddy Memorial Geriatric Center - Hybrid Education and Infection Control Role (Hiring Immediately)
✦ New
Salary not disclosed
Troy, New York, Hybrid 10 hours ago
Employment Type:Full timeShift:Description:

Are you an RN with a passion for Educating and training others in the healthcare field? We have an opportunity for you!

Eddy Memorial Geriatric Center is looking for an RN Educator to join their caring and compassionate team, in a unique position that encompasses both education and infection control nursing!

The RN Educator / Infection Control Nurse takes on the following responsibilities for Eddy Memorial Geriatric Center (80 bed facility) and The Terrace Assisted Living facility (67 bed residence):

  • Design, develop and provide comprehensive nursing orientation to new-hires

  • Work closely with leadership and nursing staff to determine supplemental training opportunities, developing and providing new training on an as needed basis

  • Partner with the RN Educators across the Continuing Care Division to maintain a consistent and positive orientation experience

  • Monitor and support efforts to achieve and maintain positive quality measures

  • Oversee infection control efforts

  • Monitor infection prevention throughout the facility

  • Partner with the Infection Control Nurses across the Continuing Care Division to implement and educate policies and procedures at EMGC and The Terrace

Required:

  • A current license to practice as a Registered Nurse (RN) in the State of New York

  • Associate’s degree in Nursing or Degree of Nursing from an accredited school

  • 3 years or more of experience as a RN preferably in skilled nursing

  • Experience as a RN in an educator or supervisory role

Preferred:

  • Computer literacy and comfort utilizing multiple computer applications

  • Excellent communication in a fast paced work environment across teams on different shifts and in different departments (nursing, human resources, leadership)

  • Strong engagement within a team setting

  • Passion to learn, grow and develop in the nursing field



Pay Range:

$40.00 - $52.81 Hourly

$83,200 - $109,844.80 Yearly

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.


Remote working/work at home options are available for this role.
permanent
Bilingual Call Center Representative (Healthcare | Remote After Training)
✦ New
Salary not disclosed

OVERVIEW:


Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US,seeks an accomplished Bilingual Call Center Representative (Healthcare | Remote After Training).”


** LOCATION: Remote 11050 Olson Drive Suite 100, Rancho Cordova, CA, 95670| (Candidate must reside within 25 miles of Rancho Cordova, CA.)


** DURATION: 6 Months +


** WORK SCHEDULE: 09:00 am – 06:00 pm PST


** TRAINING: 4-5 Weeks


** START DATE: Apr 06, 2026


Pay Rate: $20.25/hr. W2


Note:

  • Initial Training will be ONSITE, after training, they will work remotely until TBD.
  • Work schedule is 9-6pm PST.
  • Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese and Armenian.


ESSENTIAL JOB DUTIES:

  • A Customer Service Specialist shall assist and educate Medi-Cal beneficiaries by selecting a managed health care plan.
  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.


QUALIFICATIONS / REQUIREMENTS:

  • Education: At least HS diploma / GED
  • One year of experience in the field or related area.
  • High School diploma, GED, or equivalent certification.
  • Computer literacy with the ability to quickly learn new software programs.
  • Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
  • Excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
  • Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.


NOTE: Candidates that are offered a position are required to pass pre-employment background screenings.


I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.


Recruiter Name: Lalit Malgotra

Title: Professional Recruiter

Phone: 925-297-6323


Company Overview:


Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.


Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.


Remote working/work at home options are available for this role.
internship
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