Order & Logistics Planner

The Order & Logistics Planner plays a key role in coordinating order processing, production planning, and logistics activities to ensure smooth daily operations. This position collaborates closely with estimators, operations leadership, supervisors, and customers to manage order details, timelines, and communication from order entry through shipment.

Key Responsibilities

• Review incoming purchase orders for accuracy and completeness; follow up with internal teams or customers to gather any missing information needed to process orders.
• Acknowledge purchase orders within the ERP system (JobBOSS) or customer platforms.
• Create and release job routers, ensuring all necessary documentation is included (e.g., drawings, paint specifications, quality requirements).
• Serve as a primary point of contact for customers regarding order status, scheduling, and shipping updates.
• Partner with the Production Manager and Director of Operations to maintain schedules and meet delivery deadlines.
• Assist with departmental scheduling and workload coordination.
• Coordinate incoming and outgoing shipments, including checking in drivers and verifying documentation.
• Prepare shipping paperwork, including pack lists and required stamps for completed jobs.
• Schedule freight and coordinate transportation with customers and vendors via email or customer portals.
• Maintain and update order tracking systems, including incoming order logs and active sales reports.

Qualifications & Skills

• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and organizational skills.
• Ability to work effectively across all levels of the organization.
• Proficiency with ERP systems (JobBOSS experience preferred).
• Team-oriented mindset with a proactive approach to problem-solving.