Warehouse Associate

Job Title: Warehouse Associate

Pay Rate: $24/hr,

Duration: 12 months

Location: New Kensington, PA

Shift: 7 AM - 4 PM

This position is for the Customer Service division.

We are looking for a Warehouse Associate who will play a critical role in ensuring the timely, safe, and accurate flow of materials through the repair center. This position combines customer service, material handling, and collaboration with warehouse and shipping teams to provide seamless support for service operations. You will be responsible for ensuring materials are received, verified, organized, and available when needed, while maintaining a professional and customer-focused approach.

• Provide timely, courteous, and professional service to both internal and external customers.
• Act as a point of contact for inquiries related to material receiving / deliveries, providing clear updates and resolutions.
• Support the repair center team by ensuring materials are processed and available to meet service schedules.
• Maintain a positive and professional demeanor in all interactions.
• Material Receiving & Handling:
• Follow all safety policies and procedures when loading, unloading, moving, and handling materials.
• Receive, inspect, and verify incoming shipments against RMA’s, purchase orders, invoices, and/or other documentation.
• Accurately document and record all incoming and outgoing inventory in the ERP system (SAP preferred).
• Organize materials in designated areas for efficient accessibility, traceability, and flow.
• Collaborate with shipping, receiving, and warehouse teams to ensure seamless material processing.
• Assist with packing and preparing materials for shipment when required
• Workplace Organization & Productivity:
• Maintain a clean, safe, and organized work environment in accordance with EHS standards.
• Identify and share ideas for process improvements in receiving, material flow, and storage.
• Participate in improvement activities to drive efficiency, accuracy, inventory accuracy initiatives, and productivity.
• Assist with other duties as assigned, such as preparing shipments, packing materials, and performing cycle counts.

Requirements:

• High school diploma or equivalent.
• 1+ years of experience in material handling, warehouse operations, or customer service preferred.
• Strong communication, teamwork, and interpersonal skills.
• Ability to work independently with a sense of urgency and accountability.
• Basic computer skills; experience with inventory management systems required, SAP preferred.
• Ability to lift, move, and handle materials of varying weights safely.
• Knowledge of warehouse procedures, equipment operation, and safety protocols.