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Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY
- ESSENTIAL FUNCTIONS AND DUTIES Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network.
Performs the daily operational support on the computer Operating System to include system security, access, configuration, backups and restores.
Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters.
Organizes and secures directory structure and assists/trains staff members in the use of department Document Management Systems, associated databases and CM/DM release procedures.
Maintains and designs functional, visually esthetic web pages.
Specifies hardware requirements and provides Computer Authorization and custodial receipt listings to track equipment configurations and identification logs Serves as POC for problem reporting, incremental version updates and monitors yearly support contracts.
Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments.
Provides operational status as required.
Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution.
Analyzing system logs and identifying potential issues with computer systems.
Manage and administer storage solutions including NAS and SAN systems.
Other duties as required.
RANGE POSITION DESCRIPTION Independent problem solver and great communicator that excels in administering and deploying Red Hat Enterprise Linux systems.
Prefer someone with direct hands on experience and navigation within Red Hat Linux using the command line interface.
Must be able to work well with different teams and entities.
Must be proficient in Red Hat Enterprise Linux, SUSE Linux a plus At least 5 years of experience building and managing Red Hat systems Must be able to manage Red Hat using CLI not just from the GUI Preferred to have Ansible experience Preferred to have Scripting experience Must be able to configure a hybrid environment composed of Windows and Red Hat systems Must be able to patch Red Hat systems Must be able to obtain a Sec+ certification, if the candidate does not already have it.
Must be obtained within 6 months of employment.
REQUIREMENTS
- EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience.
Requires at least 9 years of experience in computer system related areas of expertise.
Must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems.
Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment.
The incumbent must possess a valid, state issued driver's license.
Must be able to obtain and maintain security clearance.
Must be a U.S.
citizen.
BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures.
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards.
There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a Federal Government Contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment.
SCC: CSAN6, JIT13, A1412TW
Duration: 3 months (Poss. of Extension)
Location: Westminster, CO, 80021, Hybrid
Work Schedule: Mon-Fri, 9 AM - 6 PM MT
Job description:
In this role, you will serve as the primary technical bridge between internal teams and external field partners. You ensure every installation meets strict technical standards and is completed on schedule. You will collaborate daily with Partner Project Managers, Sales Engineers, and Tier 2 technicians to troubleshoot real?time issues and guide the successful deployment of surveillance systems.
Key Responsibilities:
Technical Field Support:
- Act as the primary technical point of contact for field technicians.
- Primary POC for field technicians; troubleshoot complex issues during installation
- Troubleshoot complex installation issues in real time.
- Provide expert guidance during surveillance system deployments.
- Technical Support: Log calls, identify problems, use scripts/checklists, escalate to Tier 2 as needed
Quality Assurance:
- Perform detailed technician checkout processes.
- Ensure installations meet the Scope of Work (SOW) and system integration requirements.
Stakeholder Management:
- Maintain strong working relationships with customers and installation partners.
- Provide clear, detailed feedback on technician performance and installation progress.
Documentation:
- Update internal systems with installation status, troubleshooting steps, and final resolutions.
- Log calls, identify problems, and walk users through solutions using standard scripts or checklists.
- Coordinate with Tier 2+ IT resources when escalation is required.
- Update internal systems with installation status & technical resolutions
Experience Requirements:
- 1-3 years in a technical support role with growing responsibility.
- Previous field experience is a major plus.
Technical Skills:
- Proficiency with Linux, Google Workspace, and ideally Salesforce.
- Strong background in networking and system integration.
- Familiarity with surveillance system installation and operation.
Soft Skills:
- High attention to detail
- Strong communication with both technical and non?technical stakeholders
- Ability to work in a fast?paced, troubleshooting?heavy environment
- Customer?focused mindset
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
- Students are our top priority.
- We strive for excellence.
- We thrive on diversity.
- We celebrate collaboration.
- We champion innovation.
- We safeguard freedom of inquiry and expression.
- We nurture the wellbeing of our community.
- We act ethically.
- We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About the College of Computing at the Georgia Institute of Technology
The College of Computing has been a leader in defining modern computing as a paradigm that combines the foundations of theoretical mathematics and information science, the force of invention in computational systems and processes, and interdisciplinary practice that integrates innovation in computing with all facets of life. Today, the college comprises five schools that offer unique academic programs and conduct research specifically related to their concentration areas: Computer Science, Computing Instruction, Cybersecurity and Privacy, Interactive Computing, and Computational Science and Engineering.
About the Technology Services Organization (TSO)
TSO is responsible for the overall computing, networking and physical infrastructure, as well as technical and building support necessary to sustain the College's programs in research, instruction and administration for faculty, staff and students. Services are focused into groups: Enterprise Systems Support (Help Desk, Web Services), Research Program Support, Instruction Support, and Infrastructure.
Location
Atlanta, GA
Job Summary
Technology Services Organization (TSO) at Georgia Institute of Technology is seeking to hire a Research Technologist I to Work with the TSO research team in the technical support of research activity within the College of Computing.
This is a hybrid working position.
Responsibilities
Work with the TSO research team in the technical support of research activity, including:
- Provide point of contact and customer interface regarding TSO's support of college research technology resources.
- Work with faculty, researchers and graduate students with the acquisition, research, development and implementation of research resources, and integration of advanced technologies involving work in research data center and lab environments.
- Work with Research Lab Managers in support of strategic research facilities.
- Manage technical problems, requests, and projects to assure quick resolution, best practices, and excellent customer service.
- Coordinate the provisioning of OIT and TSO services to meet faculty and student needs.
- Implement large-scale, automated approaches to operating system and configuration management and control of systems and HPC resources.
- Implement CoC technical plans, infrastructure, policies and procedures in research facilities.
- Monitor and maintain the general health and life cycle of research systems.
- Implement Institute computing and networking security policies and procedures, as well as develop written internal computing and networking policies and documentation.
- Develop and coordinate technical aspects of research grant proposals.
- Provide bid and proposal costing for strategic technologies.
- Be aware of and discuss technology trends and new products that could be used to enhance research facilities.
- Act as liaison to GT/OIT, other GT units and external research partners regarding research computing capabilities.
Required Qualifications
- Bachelor's degree
Preferred Qualifications
- Master's degree in Computer Science or related field.
- Two or more years of job-related experience.
- Higher Education experience preferred, experience managing technology in a highly distributed, multi-vendor environment supporting research.
- Be able to conceptualize immediate and future research technologies.
- Linux systems administration experience, preferably in a heterogeneous environment that includes Linux/UNIX, Mac OS X, and Windows client systems accessing physical and virtual Linux servers.
- Knowledge of Linux server installation and administration, system monitoring, hardware maintenance and troubleshooting, configuration and patch management, virtualization, containerization, private cloud, storage solutions, IP networking concepts, information security, identity and access management, and backup & recovery.
- Knowledge of a UNIX scripting language (e.g. python, bash, etc.).
- Exemplary customer service skills and the agility to handle unusual technical requests.
- Possess excellent communications skills, the ability to make technical presentations, the ability to create technical documentation, a strong service orientation, and the ability to work well with other professionals in providing technical solutions in an advanced computing environment.
Contact Information
Requests for information may be directed to David Mercer:
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).
Background Check
The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.
About the Role & Team
Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.
Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.
Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?
As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe. Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!
You will report to the Ride Controls Systems Engineering Executive
This is a full time role.
What You Will Do:
- Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
- Perform engineering design and analysis for ride system networks, with focus on automation system architecture
- Design and test cyber security solutions and network architectures for ride systems
- Design, model, and analyze data network communication systems
- Research and test new products, technologies, and methodologies and conduct trade-off studies
- Prepare and propose new cyber security and network architecture concepts and standards
- Lead standards and policies development for ride control network and cyber security architectures
- Collaborate with and support project teams on network requirements, implementation, and issues
- Collaborate with attraction development teams to design and deliver ride networks
- Develop and analyze OT network performance requirements for high availability real-time system
- Develop and capture requirements and functional specifications in documents, drawings, and models
- Develop implementation plans and budgets for ride control network systems
- Develop and implement mock-ups and prototypes for proof-of concept efforts
- Develop test requirements and documents and conduct ride network installation/commissioning efforts
Required Qualifications & Skills
- At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
- At least 3 years of experience in network systems design, installation and configuration
- At least 3 years of experience with Linux and Windows system administration experience
- Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
- Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
- Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
- Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
- Demonstrated experience evaluating and remediating network and system vulnerabilities
- Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
- Solid skills in technical document writing
- Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
- Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
- Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems
Preferred Qualifications and Skills
- Proficient in Rockwell and/or Siemens automation systems architecture and components
- Experienced in fail-safe and safety-related system design and analysis
- Experience with multitasking software platforms and design approaches
- Experience with wired and wireless network design and configuration
- Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
- Knowledge of software configuration management/version control tools
- Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred
Education
- As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred
Additional Information:
- Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at
#DXmedia
The hiring range for this position in California is $129,300 to $173,300. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About the Role & Team
Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.
Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.
Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?
As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe. Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!
You will report to the Ride Controls Systems Engineering Executive
This is a full time role.
What You Will Do:
- Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
- Perform engineering design and analysis for ride system networks, with focus on automation system architecture
- Design and test cyber security solutions and network architectures for ride systems
- Design, model, and analyze data network communication systems
- Research and test new products, technologies, and methodologies and conduct trade-off studies
- Prepare and propose new cyber security and network architecture concepts and standards
- Lead standards and policies development for ride control network and cyber security architectures
- Collaborate with and support project teams on network requirements, implementation, and issues
- Collaborate with attraction development teams to design and deliver ride networks
- Develop and analyze OT network performance requirements for high availability real-time system
- Develop and capture requirements and functional specifications in documents, drawings, and models
- Develop implementation plans and budgets for ride control network systems
- Develop and implement mock-ups and prototypes for proof-of concept efforts
- Develop test requirements and documents and conduct ride network installation/commissioning efforts
Required Qualifications & Skills
- At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
- At least 3 years of experience in network systems design, installation and configuration
- At least 3 years of experience with Linux and Windows system administration experience
- Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
- Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
- Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
- Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
- Demonstrated experience evaluating and remediating network and system vulnerabilities
- Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
- Solid skills in technical document writing
- Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
- Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
- Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems
Preferred Qualifications and Skills
- Proficient in Rockwell and/or Siemens automation systems architecture and components
- Experienced in fail-safe and safety-related system design and analysis
- Experience with multitasking software platforms and design approaches
- Experience with wired and wireless network design and configuration
- Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
- Knowledge of software configuration management/version control tools
- Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred
Education
- As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred
Additional Information:
- Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at
#DXmedia
The hiring range for this position in California is $129,300 to $173,300. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Senior Software Engineer – Deployment & Reliability (Digital Pathology / Medical Imaging)
A fast-growing technology company operating in the digital pathology and medical imaging space is seeking a Senior Software Engineer to support the deployment, configuration, and long-term reliability of advanced imaging and AI-driven software systems.
This role sits at the intersection of software deployment, infrastructure engineering, and site reliability, ensuring complex software platforms are successfully installed, integrated with customer IT environments, and maintained at high levels of performance and stability.
You will work closely with engineering, customer support, and monitoring teams to ensure a smooth transition from system deployment to ongoing operational support while contributing to improvements that make deployments more scalable and reliable over time.
Key Responsibilities
Deployment & Configuration
- Lead end-to-end deployments of imaging, AI, and data management software systems at customer environments
- Configure and integrate servers, clusters, and storage systems within hospital or laboratory IT infrastructures
- Work with networking, authentication, storage, and security configurations to ensure successful installations
- Collaborate with field engineering teams during system installation and commissioning
- Develop standardized deployment playbooks, documentation, and validation checklists
System Reliability & Upgrades
- Manage software version rollouts, upgrades, and patching across deployed customer environments
- Work with monitoring and observability teams to track system performance and health
- Troubleshoot complex issues across multi-component systems including imaging software, AI inference pipelines, and storage layers
- Improve automation around upgrades, rollbacks, and maintenance processes
Engineering Collaboration & Continuous Improvement
- Identify recurring deployment or performance challenges and work with R&D teams to design long-term solutions
- Provide structured feedback from field deployments to improve product architecture and deployment workflows
- Validate new deployment tools, frameworks, and configuration approaches prior to wider rollout
- Contribute to improving the scalability and resilience of the overall platform
Customer IT & Cross-Functional Collaboration
- Serve as a technical liaison with customer IT teams regarding networking, infrastructure, security, and data access
- Ensure deployments comply with institutional IT policies and healthcare regulatory requirements
- Collaborate closely with support and monitoring teams to align escalation processes and root cause investigations
- Participate in post-deployment reviews to improve operational processes and reliability
Documentation & Knowledge Sharing
- Maintain detailed installation and configuration documentation
- Develop deployment guides, troubleshooting documentation, and internal knowledge resources
- Support and mentor field teams on standardized deployment and configuration practices
Requirements
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related discipline
- 5+ years of experience in software deployment, DevOps, infrastructure engineering, or systems engineering
- Strong Linux (Ubuntu) administration and scripting skills
- Experience with containerization and orchestration technologies (Docker, Kubernetes)
- Experience with database technologies such as PostgreSQL or MongoDB
- Familiarity with web service configuration (Nginx or Apache)
- Solid understanding of networking concepts including VPNs, firewalls, and authentication systems
- Ability to troubleshoot complex distributed systems across software, infrastructure, and data layers
- Strong communication and collaboration skills when working with cross-functional teams and customer IT stakeholders
Preferred Experience
- Exposure to medical imaging systems, digital pathology, or healthcare technology environments
- Familiarity with DICOM or PACS systems
- Experience deploying or supporting AI/ML models in production environments
- Experience with observability and monitoring tools (Prometheus, Grafana, ELK)
- Knowledge of regulated environments and healthcare compliance frameworks (HIPAA, GDPR, IVDR)
- Experience supporting hardware and software integrated systems
Why This Role
This position offers the opportunity to work on advanced digital pathology and imaging technologies that support clinical diagnostics and research globally. The role combines hands-on technical deployment with the chance to influence how complex systems are designed, automated, and scaled across a growing global customer base.
Title: Data Center Technician
Location : Macungie, Pennsylvania, United States
Contract : 1 year with Extension
Job Description:
We are looking for a Level 1 Data Center Technician to support day-to-day operations in the data center. The candidate will assist with basic technical tasks, monitor systems, and ensure the smooth functioning of data center equipment.
Key Responsibilities:
- Monitor data center systems, servers, and network devices.
- Perform basic hardware installation, replacement, and troubleshooting.
- Rack and stack servers, switches, and other equipment.
- Support cable management and labeling in the data center.
- Monitor alerts and escalate issues to Level 2 or senior engineers when required.
- Perform routine checks on power, cooling, and environmental systems.
- Maintain documentation and update asset inventory.
- Assist with system backups and basic maintenance tasks.
- Follow data center security and safety procedures.
Required Skills:
- Basic knowledge of servers, networking, and hardware components.
- Understanding of data center operations and infrastructure.
- Familiarity with operating systems like Windows or Linux (basic level).
- Ability to troubleshoot hardware issues.
- Good communication and documentation skills.
Qualifications:
- Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
- 0–2 years of experience in IT support or data center environment.
- Basic knowledge of networking and hardware support.
Preferred Skills:
- Experience with server hardware installation.
- Knowledge of cable management and rack installation.
- Familiarity with ticketing systems.
About Us
“Good design elevates everything.” — Joanne Wilson, founder of Gotham
Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.
The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!
At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.
Job Description
Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.
The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.
Expectations, Duties, and Responsibilities
- Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
- Provide technical leadership and hands-on support for hardware, software, and network systems.
- Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
- Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
- Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
- Manage device management systems and maintain inventory of company technology assets.
- Oversee onboarding and offboarding processes including device provisioning and account management.
- Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
- Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
- Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
- Maintain and support Shopify backend systems and integrations as needed.
- Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
- Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
- Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
- Provide IT support and infrastructure setup for new store openings and expansion initiatives.
- Travel to store locations as needed to support technology operations.
Skills & Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- Strong experience managing and maintaining IT systems in a multi-location environment.
- Familiarity with operating systems including Windows, macOS, and Linux.
- Experience with device management systems and IT asset tracking.
- Familiarity with Google Workspace administration.
- Experience administering collaboration tools such as Slack.
- Knowledge of Shopify backend systems or e-commerce platform administration.
- Interest in or experience implementing AI tools or automation technologies.
- Strong troubleshooting and analytical problem-solving skills.
- Excellent communication and interpersonal skills with the ability to collaborate across departments.
- Ability to prioritize and manage multiple projects in a fast-paced environment.
- Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.
Preferred Qualifications
- Experience in the cannabis industry.
- Experience supporting Shopify store operations, integrations, or apps.
- Experience evaluating and implementing emerging technology solutions.
- Experience supporting retail or multi-location environments.
Physical Requirements
- Ability to sit or stand for extended periods while working at a computer.
- Ability to lift and move equipment up to 25 pounds.
- Ability to travel between store and office locations as needed.
- Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.
HumanEdge is seeking a skilled Server Engineer to support a healthcare client. This role is responsible for the overall management and support of the server environment, including virtual servers, ensuring stability, performance, and security across the platform.
Key responsibilities include building and maintaining servers to established standards, monitoring performance, capacity planning, vulnerability management, disaster recovery support, and driving continuous improvements within the infrastructure. The Server Engineer will also contribute to long-term strategic planning for the server environment.
The ideal candidate will bring strong technical expertise, excellent problem-solving abilities, and the interpersonal skills needed to collaborate effectively while managing multiple priorities.
ESSENTIAL JOB FUNCTIONS
- Provide hands-on deployment of server-based Hospital IT
- solutions.
- Perform in-factory and on-site racking and cabling, software
- installation, systems configuration, systems verification, etc.
- Install, configure, and tune Linux software applications and software-
- defined solutions.
- Test and troubleshoot hardware, software, and network issues.
- Participate in Hospital solutions development as it relates
- to implementation and deployment of server-based systems.
- Participate in the development and delivery of documentation and
- training for Hospital technical system solutions.
- Participate in growing Hospital technical expertise through
- peer education, informal mentoring, and other means.
- Ownership of the Windows Server asset inventory throughout Maimonides
- Health infrastructure on-prem or hosted.
- Oversee the installation, configuration, and maintenance of Windows
- server-based virtual machines and stand-alone servers.
- Troubleshoot and assist in the repair of Active Directory, Windows
- Servers, Cluster Services, DNS, Backup, and other operational systems
- as needed.
- Analyze Windows server environments for performance and capacity
- planning.
- Recommend improvements to existing server deployments to increase
- efficiency and end-user satisfaction.
- Document strategies, designs, policies, procedures, and status using
- clear, consistent, and concise language.
- Ability to be on-call for assigned rotation.
- Working knowledge of network devices (switches, routers, firewalls) is a plus.
BASIC QUALIFICATIONS
- 5+ years’ experience supporting high-traffic mission-critical systems
- running on Windows Server operating systems.
- Working fluency with ITIL framework and processes, certifications a
- plus.
- High proficiency with the configuration and administration of
- supporting Windows system components (Domain Controllers, DFS, DHCP,
- DNS, WINS).
- Practiced skills on virtualized platforms (such as VMWare and Hyper-V)
- and Windows Clustering.
- Senior-level knowledge of Windows Active Directory domain, domain
- integration, and interaction with the network, Group Policies, Active
- Directory Trusts, Anti-Virus applications, etc.
- Proven track record of achieving results working through outsourced
- vendor partners.
- Working knowledge of Windows Automation tools, practices, and
- techniques.
- Proven troubleshooting skills with the ability to independently research
- and resolve problems.
- Demonstrated track record of implementing automation and alerting.
- Ability to perform proactively and effectively in a fast-paced
- environment.
- Ability to maintain high quality of work while supporting multiple
- mission-critical projects.
- Working knowledge of network devices (switches, routers, firewalls) is
- a plus.
- Working knowledge of storage devices (SAN, NAS, DAS) is a plus.
- Excellent interpersonal and communication skills (both oral and
- written) with the ability to clearly communicate complex messages to a
- variety of audiences.
- Proven competency to effectively interact at all levels across the
- organization, working to build and maintain successful relationships
- across all departments.
- Proven consultative, conflict resolution, negotiation and facilitation
- skills to gain consensus and ensure delivery of initiatives.
- Self-starter with a strong work ethic, who sets high standards for
- self and others, and demonstrates enthusiasm for the mission of the
- team.
Position is hybrid with requirement to travel to Sayre, PA at least once a month.
Summary:
The Engineer, Compute System Engineering is responsible for the implementation and support of compute based infrastructure, including public, private and hybrid cloud deployment models to support critical healthcare operations across The Guthrie Clinic (TGC). This role ensures high availability and performance for clinical systems, patient care services, and administrative functions across the network. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to align server infrastructure with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
Experience:
- Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
- Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
- Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
- Expertise in Microsoft Windows, Linux and AIX operating systems and management.
- Familiar with hyperconverged infrastructures such as VxRail.
- Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
- Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
- Experience in scripting (PowerShell, Python, Bash, etc.)
- Familiar with application delivery solutions such as Citrix.
- Experience with storage and data protection replication methodologies.
- Experience with Epic Infrastructure such as Hyperspace.
- Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
- Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
- Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
- Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
- Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
- Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
- Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
- Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
- Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.
- Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
- Monitors functions of server infrastructure to ensure acceptable performance.
- Creates and maintains documentation related to server configuration and environments.
- Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
- Troubleshoots and resolves server and virtualization incidents.
- Maintain server patching to address security vulnerabilities.
- Collaborate with cloud compute architect to design and build functional server environments.
- Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
- Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
- Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
- Implement and enforce security requirements to protect Azure-based systems and data.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Performs related duties as assigned and unrelated duties as requested.
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Remote working/work at home options are available for this role.