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About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

About This Role

This isn't a traditional engineering role where you'll receive detailed specifications and build to order. We're looking for someone who digs into problems firsthand—someone who asks "why" until they truly understand what's broken, then builds the solution themselves.

If you've ever been frustrated by the gap between people who understand the customer and people who can build technology, this role exists because we share that frustration. We want someone who can do both.

What You'll Do

You'll use AI tools—particularly Claude Code and the Claude platform—to build solutions that solve real problems in mortgage lending. Not proofs of concept. Real tools that people use every day.

Examples of problems you might tackle:

• Loan conditions arrive from Fannie Mae, Freddie Mac, VA, and FHA in different formats. Loan officers spend hours reconciling them. Build something that consolidates and deduplicates them automatically.
• Underwriters spend significant time on tasks that could be automated, but "that's how it's always been done." Identify which tasks, understand why, and build the automation.
• Compliance requirements evolve constantly. Build systems that can adapt without requiring lengthy development cycles.

You won't always be handed a clear spec. You'll often be handed a problem—sometimes a vague one—and expected to dig in until you understand it well enough to solve it.

What We're Looking For

Required:

• You can build working software. You don't need a team of engineers to ship something useful. Claude Code, Python, JavaScript, APIs—you're comfortable getting hands-on.
• You go deep on problems. When someone says "we need a dashboard," you ask what decision they're trying to make. When they say "it takes too long," you ask how long, why, and what happens as a result.
• You're persistent. You don't hear "that's not possible" and stop there. You get curious and look for another way.
• You communicate well across audiences. Executives, loan officers, underwriters, compliance teams—you can work with all of them effectively.

Preferred:

• Bachelor's degree in Business, Computer Science, or related field
• Experience in mortgage lending, financial services, or another regulated industry
• Hands-on experience with AI coding tools (Claude Code, Copilot, Cursor, or similar)
• Background that spans both business and technical work—perhaps you started in analysis and taught yourself to code, or you're an engineer who consistently finds yourself thinking about the customer problem

What matters most:

We care less about your pedigree and more about your ability to solve problems and work well with others while doing it.

Why This Role Exists

We're a 200-person mortgage lending organization, and we believe AI is going to fundamentally change how our industry operates—not by replacing people, but by making our people dramatically more effective.

We're moving away from the traditional model where business teams write requirements, hand them to engineers, and hope the result matches the intent. We want to build a team of people who can understand the problem deeply and build the solution directly. Fewer handoffs. Faster iteration. Better outcomes.

If that resonates with you, we'd like to talk.

How To Apply

Please send:

1. Your resume
2. Something you've built — a link, screenshot, GitHub repo, or brief walkthrough. It doesn't need to be polished. We want to see how you approach problems.
3. A short note (a few sentences) about a problem you investigated deeply and what you learned from it

**The successful JD applicant will reside in the Albany area**

Do you enjoy building solid internal and external relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.

Responsibilities

• Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
• Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
• Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
• Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
• Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
• Collecting feature and function requirements from customers and communicate to appropriate product team members
• Utilizing all required processes, tools and systems

Requirements

• Have a Juris Doctorate
• Display excellent verbal and written communication skills
• Have the ability to build solid relationships internally and externally
• Have proven training and/or sales experience
• Experience performing simple and complex research assignments
• Display impressive organizational skills
• Be able to travel up to 50% of the time

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

**The successful JD applicant will reside in the Alabama or Louisiana area**

Do you enjoy building solid internal and external relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.

Responsibilities

• Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
• Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
• Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
• Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
• Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
• Collecting feature and function requirements from customers and communicate to appropriate product team members
• Utilizing all required processes, tools and systems

Requirements

• Have a Juris Doctorate
• Display excellent verbal and written communication skills
• Have the ability to build solid relationships internally and externally
• Have proven training and/or sales experience
• Experience performing simple and complex research assignments
• Display impressive organizational skills
• Be able to travel up to 50% of the time

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Job Title: Principal Mechanical Integration Engineer

Job Family : Mechanical Design Engineering 

Organization : Data Center Infrastructure Team

Location: Remote* OR Austin, TX

*Requires up to 20% domestic and/or international travel (rare)

How will you make an impact? 

The Principal Mechanical Design Engineer (Data Center Infrastructure) is a technical leader responsible for the architecture, integration, and validation of advanced mechanical systems supporting hyperscale data center environments. This role requires deep expertise in liquid cooling technologies (single-phase and two-phase), hydronic system design, structural integration, and manufacturable rack-level infrastructure solutions.

This role is responsible for defining system performance requirements, developing technical specifications, selection and integration of critical components, and leading mechanical design from concept through production release. Responsibilities include wetted material selection, thermal and structural analysis, fastening strategies, component layout, and design for manufacturability. Partners cross-functionally to deliver reliable, scalable, and cost-effective Data Center Infrastructure solutions while advancing innovation in liquid cooling performance.

What will you do?

• Lead the end-to-end mechanical design and engineering of hyperscale Data Center Infrastructure (DCI) systems, including liquid-cooled rack assemblies, CDUs, manifolds, enclosures, structural frames, and associated hydronic piping systems.

• Serve as the technical authority for single-phase and two-phase liquid cooling architectures, including primary and secondary loop design, in-rack distribution, and system integration within hyperscale data center environments.

• Define and validate operational performance requirements for liquid-cooled infrastructure, including pressure ratings, hydrostatic limits, temperature ranges, flow rates and uniformity, thermal expansion, durability, and serviceability.

• Design, analyze, and validate machined components, welded fabrications, manifolds, and structural systems using advanced engineering principles, including stress analysis, finite element analysis (FEA), flow modeling, and structural load calculations to ensure mechanical integrity and code compliance.

• Lead wetted material selection and compatibility analysis for liquid cooling systems, including corrosion mitigation strategies, surface treatments, cleanliness standards, and long-term durability considerations.

• Develop and review CAD models and complete technical data packages using CREO, SolidWorks, or equivalent tools; ensure design accuracy, manufacturability, and system-level integration.

• Author and approve technical specifications for piping systems, rack-level cooling infrastructure, and hydronic components, including installation guidelines, maintenance procedures, testing requirements, and compliance with applicable standards (ASME, ISO).

• Establish and oversee validation protocols including hydrostatic pressure testing, leak detection and mitigation, flow resistance analysis, and corrosion verification to ensure regulatory compliance and operational reliability.

• Evaluate customer design proposals and technical specifications to assess feasibility, manufacturability, cost, and risk; provide recommendations to optimize performance and total cost of ownership.

• Lead cross-functional design reviews with electrical, thermal, manufacturing, quality, and supply chain teams to ensure full system integration and compliance with product specifications and applicable plumbing and hydronic codes.

• Optimize rack manifold design and manufacturing processes, including machining, welding, surface finishing, connection interfaces, venting and draining strategies, and flow path optimization to enhance performance and manufacturability.

• Drive continuous improvement in manufacturing assembly methods and tooling in collaboration with production teams and equipment vendors to improve quality, scalability, and cost efficiency.

• Lead root cause investigations for complex mechanical failures identified during validation or field deployment and implement corrective design improvements.

• Provide technical leadership in vendor qualification and management for mechanical components and liquid cooling subsystems.

• Identify and mitigate technical risks impacting performance, schedule, or cost, and contribute to R&D initiatives advancing liquid cooling technologies and system innovation.

MINIMUM QUALIFICATIONS

Education :  

• Bachelor’s degree in Mechanical Engineering, Systems Engineering, or a related engineering discipline from an accredited university.

Experience :  

• 8 years' experience in mechanical design and integration of mission-critical systems.

• Proven track record of successful system designs and implementations in a relevant industry

• Strong understanding of mechanical systems, integration strategy, and system coordination

• Familiarity with industry standards and regulations related to Energy Storage Systems and Data Center Infrastructure is preferred.

• Excellent problem-solving skills and attention to detail

• Strong communication and teamwork abilities

PREFERRED QUALIFICATIONS

• Master’s Degree in Mechanical Engineering

• Professional Engineer (PE) License

Job Title: Principal Mechanical Integration Engineer

Job Family : Mechanical Design Engineering 

Organization : Data Center Infrastructure Team

Location: Remote* OR Austin, TX

*Requires up to 20% domestic and/or international travel (rare)

How will you make an impact? 

The Principal Mechanical Design Engineer (Data Center Infrastructure) is a technical leader responsible for the architecture, integration, and validation of advanced mechanical systems supporting hyperscale data center environments. This role requires deep expertise in liquid cooling technologies (single-phase and two-phase), hydronic system design, structural integration, and manufacturable rack-level infrastructure solutions.

This role is responsible for defining system performance requirements, developing technical specifications, selection and integration of critical components, and leading mechanical design from concept through production release. Responsibilities include wetted material selection, thermal and structural analysis, fastening strategies, component layout, and design for manufacturability. Partners cross-functionally to deliver reliable, scalable, and cost-effective Data Center Infrastructure solutions while advancing innovation in liquid cooling performance.

What will you do?

• Lead the end-to-end mechanical design and engineering of hyperscale Data Center Infrastructure (DCI) systems, including liquid-cooled rack assemblies, CDUs, manifolds, enclosures, structural frames, and associated hydronic piping systems.

• Serve as the technical authority for single-phase and two-phase liquid cooling architectures, including primary and secondary loop design, in-rack distribution, and system integration within hyperscale data center environments.

• Define and validate operational performance requirements for liquid-cooled infrastructure, including pressure ratings, hydrostatic limits, temperature ranges, flow rates and uniformity, thermal expansion, durability, and serviceability.

• Design, analyze, and validate machined components, welded fabrications, manifolds, and structural systems using advanced engineering principles, including stress analysis, finite element analysis (FEA), flow modeling, and structural load calculations to ensure mechanical integrity and code compliance.

• Lead wetted material selection and compatibility analysis for liquid cooling systems, including corrosion mitigation strategies, surface treatments, cleanliness standards, and long-term durability considerations.

• Develop and review CAD models and complete technical data packages using CREO, SolidWorks, or equivalent tools; ensure design accuracy, manufacturability, and system-level integration.

• Author and approve technical specifications for piping systems, rack-level cooling infrastructure, and hydronic components, including installation guidelines, maintenance procedures, testing requirements, and compliance with applicable standards (ASME, ISO).

• Establish and oversee validation protocols including hydrostatic pressure testing, leak detection and mitigation, flow resistance analysis, and corrosion verification to ensure regulatory compliance and operational reliability.

• Evaluate customer design proposals and technical specifications to assess feasibility, manufacturability, cost, and risk; provide recommendations to optimize performance and total cost of ownership.

• Lead cross-functional design reviews with electrical, thermal, manufacturing, quality, and supply chain teams to ensure full system integration and compliance with product specifications and applicable plumbing and hydronic codes.

• Optimize rack manifold design and manufacturing processes, including machining, welding, surface finishing, connection interfaces, venting and draining strategies, and flow path optimization to enhance performance and manufacturability.

• Drive continuous improvement in manufacturing assembly methods and tooling in collaboration with production teams and equipment vendors to improve quality, scalability, and cost efficiency.

• Lead root cause investigations for complex mechanical failures identified during validation or field deployment and implement corrective design improvements.

• Provide technical leadership in vendor qualification and management for mechanical components and liquid cooling subsystems.

• Identify and mitigate technical risks impacting performance, schedule, or cost, and contribute to R&D initiatives advancing liquid cooling technologies and system innovation.

MINIMUM QUALIFICATIONS

Education :  

• Bachelor’s degree in Mechanical Engineering, Systems Engineering, or a related engineering discipline from an accredited university.

Experience :  

• 8 years' experience in mechanical design and integration of mission-critical systems.

• Proven track record of successful system designs and implementations in a relevant industry

• Strong understanding of mechanical systems, integration strategy, and system coordination

• Familiarity with industry standards and regulations related to Energy Storage Systems and Data Center Infrastructure is preferred.

• Excellent problem-solving skills and attention to detail

• Strong communication and teamwork abilities

PREFERRED QUALIFICATIONS

• Master’s Degree in Mechanical Engineering

• Professional Engineer (PE) License

How will you make an impact?

• As the Test Engineering Manager, you will provide optimum test solutions and strategies through the effective management of people, systems, procedures, and equipment.
• You will drive innovation and continuous improvement within Test Engineering by harnessing innovative technologies in the areas of systems, equipment, and processes.
• As the Test Engineering Manager, you will also provide exceptional support to customers, team members, and shareholders.

What will you do ?

• Recruit, interview, and hire Assistant Test Engineering Managers.
• Communicate criteria to recruiters for Test Engineer and Test Management position candidates.
• Coach Test Engineering Managers in the interviewing/hiring process.
• Monitor team member turnover; identify key factors that can be improved; make improvements.

Employee and Team Development:

• Identify individual and team strengths and development needs on an ongoing basis.
• Create and/or validate training curriculum in area of responsibility.
• Coach and mentor Test Engineering staff to deliver excellence to every internal and external customer.
• Create and manage succession plans for Test Engineering and Test Management functions.

Performance Management:

• Establish clear measurable goals and objectives by which to determine individual and team results (i.e., operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
• Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers, and team members on team member’s contribution to the Workcell team. Provide ongoing coaching and counseling to team members based on feedback.
• Express pride in staff and encourage them to feel good about their accomplishments.
• Perform team member evaluations professionally and on time.
• Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
• Coordinate activities of large teams and keep them focused on times of crises.
• Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication:

• Provide communication forum for the exchange of ideas and information with the department.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Ask questions; encourage input from team members.
• Assess communication style of individual team members and adapt own communication style accordingly.

Functional Management Responsibilities:

• Know and understand the campus strategic directions.
• Define, develop, and implement Test Engineering strategies which contribute to the campus strategic directions.
• Develop an understanding of the Workcell business strategy as it pertains to Test Engineering.
• Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.

Cost Management:

• Identify creative ways to reduce costs by streamlining processes and systems (i.e., modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
• Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
• Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.

Forecast Development and Accuracy:

• Prepare timely forecasts for the department.
• Compare forward forecast results to historical actual results for trend assessment and analysis.

How will you get here? 

• Identify creative ways to reduce costs by streamlining processes and systems (i.e., modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
• Drive continuous improvement through trend reporting analysis and metrics management.
• Assess the adequacy of data gathering methods used by the Workcells.
• Assure that procedures and work instructions are efficient and not redundant.
• Offer innovative ideas and suggestions for improvement. Identify and implement new practices and processes.
• Demonstrate commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
• Lead by example.
• Rehabilitate troubled Workcells or to help during product launch. Foster a “back to basics” mentality during these times.
• Establish new measurement systems if/where possible.
• Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
• Ensure 100% adherence to all company policies and procedures (i.e., Health and Safety, Quality).
• Ensure all sensitive and confidential information is managed appropriately.
• Evaluate customer test strategies and recommend proper test solutions to support customer requests.
• Drive the development of specialized test equipment and software.
• Manage the procurement of test equipment.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

Education:

• Bachelor’s degree in electrical engineering preferred.
• Or a combination of education, experience, and/or training.

Experience:

• Minimum of 7 years’ work-related experience, minimum of 5 years management experience required.
• Ability to read, analyze, interpret, and communicate regarding common scientific and/or technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint) and e-mail skills required.

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

Only candidates with US Work Authorization will be considered.

About the Role

We are looking for a dynamic and detail-oriented Product Analyst to support the evolution of our Investment Platforms. This role works at the intersection of Wealth Management, Technology, and Operations, helping coordinate stakeholders, support platform enhancements, and ensure smooth user experience for both clients and internal teams.

The ideal candidate understands investment products, enjoys problem-solving, learns fast, and is comfortable dealing with multiple priorities in a fast-paced environment.

Key Responsibilities:

• Support stakeholders in the planning, execution, and validation of platform initiatives across onboarding, trading, portfolio management, performance, and operational workflows.
• Coordinate with stakeholders across Investments, Trading, Operations, Compliance, Marketing, and Technology to gather requirements and ensure proper alignment.
• Partner with Technology teams during development cycles: clarifying requirements, validating functionality, and supporting troubleshooting.
• Perform BUAT (Business User Acceptance Testing), create test cases, execute scenarios, log defects, and validate fixes before releases.
• Investigate and debug platform issues, including inconsistent data, account setup errors, operational or settlement issues, and trading/processing discrepancies.
• Translate complex issues into clear, actionable explanations for business stakeholders and for technical teams.
• Monitor platform performance, client behavior, and usage trends to identify opportunities for improvement. Create and track requirements for platform enhancements and maintenance.
• Help maintain product documentation, workflows, and release notes.
• Assist in validating investment products, fee configurations, account attributes, and operational flows.

Qualifications:

Education: Bachelor’s degree in Finance, Economics, Business, Data Science, or a related field.

Experience: 1–3 years of experience in Wealth Management, Investment Operations, FinTech, Banking or Brokerage platforms.

Skills

• Strong understanding of investment products (equities, ETFs, REITs, mutual funds, fixed income).
• Comfort working with technology teams, APIs, data structures, and software development concepts.
• Excellent analytical skills and willingness to dive deep, debug, and investigate issues end-to-end.
• Strong communication skills, ability to simplify, structure, and clearly articulate problems and solutions.
• Ability to handle multiple tasks simultaneously while maintaining high attention to detail.
• Proactive, resourceful, and comfortable working in ambiguous or evolving environments.
• High sense of ownership and curiosity.

Preferred Qualifications

• Experience in a financial institution or investment firm.
• Proficiency in both English and Portuguese.
• Series 7 and Series 66 preferred (but not required).

Why This Role Matters

This position plays a critical part in ensuring our investment platform runs smoothly end-to-end, from onboarding to trading to ongoing client experience. You will help enhance platform capabilities, improve stability, and support our mission of delivering a world-class digital investment experience.

Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.

Business Development and Loss Solutions Executive

Blue Island, IL 60406

COMPANY BACKGROUND:

• One of the most trusted names in disaster restoration services with offices in Chicago’s South suburbs is seeking a self-motivated, energetic, persuasive individual to fill our Loss Consultant / Business Development position

KEY RESPONSIBILITIES:

• Build, grow, and manage referral partnerships with plumbers and plumbing companies through a structured Plumbing Referral Program
• Respond promptly to fire, flood, and other property damage scenes
• Serve as the first point of contact for affected property owners by providing victim assistance in a calm, clear direction during high-stress situations
• Educate clients on restoration processes, timelines, safety considerations, and insurance expectations
• Generate and secure new business-to-business sales revenue
• Proactively sell Emergency Response Plans (ERPs) to commercial clients
• Attend networking events, trade shows, and industry meetings to build long-term relationships
• Track and follow up on referrals, leads, emergency losses, and commercial opportunities
• Maintain strong communication with internal teams to ensure smooth project handoffs
• Represents the company professionally in all client and partner interactions

IDEAL CANDIDATE:

• Proven experience generating referrals from plumbers, trades, or similar partners
• Comfortable and confident responding to emergency loss situations
• Excellent relationship-building and communication skills
• Strong organizational and time-management abilities
• Experience in sales, restoration, or construction industries is a plus
• Ability to work independently without close supervision
• Valid driver’s license and clean driving record
• Empathy-driven approach when working with property owners in crisis

Education or Experience:

• Two-year college degree preferred
• Job or industry experience equivalent
• Sales background with proven success in referral or territory development

COMPENSATION AND BENEFITS:

• Your talents will be rewarded with a competitive base annual salary of ($60,000–$70,000) plus commissions, based on your experience. Your employee benefit package offers medical (company subsidized), dental, vision, short-term disability, long-term disability, 100% company-paid life insurance (up to $25,000) and accidental death & dismemberment (up to $25,000), 401k (3% of total salary), plus annual profit-sharing contribution, paid holidays, and Paid Time Off

WHY JOIN US?

• We believe that our people are our greatest asset. As a Sales Executive – Loss Consultant / Business Development Representative, you’ll have the opportunity to work with a dynamic team and make an immediate impact on the growth of our business. With competitive compensation, a comprehensive benefits package, and the chance to build meaningful partnerships that shape our success, this is an exciting career path for the right individual

READY TO JOIN OUR TEAM?

• If you're driven, strategic, and eager to be part of a fast-growing company, we’d enjoy hearing from you! Apply today by submitting your resume and cover letter

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

req25-00284

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team.  This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.  Relocation assistance is not available for this position.

What you'll do:

• Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

• Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations.

• Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership.

• May make recommendations for model adjustments and improvements, when appropriate.

• Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product.

• Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas.

• Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.

• Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership.

• Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.

• Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.

• Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.

• Advises management on issues and serves as a primary resource for their individual team members on escalated issues.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.  (Total of 8 years of experience without bachelor’s degree)

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•  Do you have one of the following:

• 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA)

• OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA)

• OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA)

• OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA)

• Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

• Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences.

What sets you apart:  

• US military experience through military service or a military spouse/domestic partner

• FSA (Fellow of the Society of Actuaries) designation

• Experience using Moody’s AXIS software

• 2 or more years of experience with asset liability management or cash flow testing

• Prior Actuarial experience with Life Insurance and Annuity Products

• Fixed Indexed Annuity (FIA) Experience

Compensation range: The salary range for this position is: $127,310 - $236,250

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company Overview

Goal Cleaning LLC is a fast-growing commercial cleaning company transforming the way businesses experience cleanliness and professionalism. We work with some of the most respected organizations in the Greater Philadelphia area, delivering high-quality services with consistency, integrity, and care.

Who We’re Looking For

We want more than just a salesperson. We’re looking for someone ambitious, hungry, and ready to hustle—someone who sees opportunity everywhere and doesn’t wait to be told what to do. If you're a self-starter with a go-getter attitude who thrives in a high-performance environment, we want to tal

Job Summary

As an Executive Sales Representative, you'll be responsible for driving revenue growth through outbound prospecting, building strong client relationships, and closing deals in the commercial cleaning space. This role is ideal for someone who takes ownership, chases goals with urgency, and doesn’t back down from a challenge. Based in King of Prussia with the flexibility of partial remote work, you’ll have the freedom to own your territory and grow your success.

Key Responsibilities

What We’re Looking For

If you’re driven, fearless, and ready to make your mark—we want you on our team.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.