Director of Operations

This senior leadership role is designed for a strategic, hands-on professional to oversee all operational aspects for a custom home builder. The Director of Operations will be responsible for ensuring the efficient, profitable, and high-quality delivery of luxury residential projects, managing everything from initial design and budgeting to final field execution and client handoff.

Core Responsibilities

• Operational Leadership: Develop and implement operational strategies that align with long-term business goals, optimizing workflows across design, purchasing, and construction.
• Preconstruction & Contracts: Oversee the soft-cycle phase, including estimating, purchasing, and contract awards. Manage the RFI system, draft contract agreements, and ensure all bids align with project budgets.
• Project Scheduling & Field Oversight: Develop and monitor project schedules, implementing work-around strategies to maintain timelines. Supervise field personnel and subcontractors to ensure high-quality craftsmanship and adherence to safety and SWPPS programs.
• Financial & Performance Management: Manage project budgets and job costs in coordination with accounting. Utilize data-driven KPIs to track productivity, variance control, and profit margins.
• Client & Sales Integration: Collaborate with onsite sales teams and designers to manage client expectations, oversee the buyer options program, and ensure a superior, client-centric building experience.

Required Qualifications

• 7+ years of experience in the high-end luxury or custom home building industry.
• Proven Leadership: Extensive experience managing diverse teams, including project managers, superintendents, and administrative staff.
• Industry Expertise: Strong background in custom residential construction methods, building codes, and safety regulations (OSHA).
• Technical Proficiency: Advanced knowledge of construction management software, ideally Procore.

For immediate and confidential consideration of this position, please email your resume to Tania Rupp directly at