Traxnyc Corp Remote Remote Jobs in Usa
8 positions found
TraxNYC is looking for a highly organized and detail-oriented Jewelry Repair Coordinator to join our team in the heart of Manhattan’s Diamond District. This is an excellent opportunity to work hands-on in the luxury jewelry industry, overseeing the repair and restoration of high-end gold and diamond pieces for clients worldwide — including celebrities, athletes, and collectors.
This is a hands-on, in-person role ideal for someone who thrives in a fast-paced, precision-driven environment. You’ll play a central role in managing the full lifecycle of jewelry repairs — from intake and evaluation to coordination with bench jewelers and final quality control. Strong organizational skills are essential — you’ll be trusted with high-value merchandise, strict timelines, and direct communication with customers regarding their most meaningful pieces.
You don’t need to be a master bench jeweler — but you do need a strong understanding of jewelry components, attention to detail, and the ability to manage multiple repair jobs at once while maintaining accuracy.
As a Jewelry Repair Coordinator, you’ll help ensure every repair meets TraxNYC’s quality standards — from simple resizing and polishing to complex stone replacements and restoration work.
- Oversee intake and documentation of all jewelry repair items
- Evaluate condition of pieces and clearly outline scope of repair work
- Create and manage repair tickets with detailed notes and timelines
- Communicate repair estimates and turnaround times with customers
- Coordinate daily with setters, polishers, bench jewelers, and outside vendors
- Track and prioritize repair jobs to meet promised deadlines
- Inspect completed repairs for quality control before customer pickup or shipment
- Source replacement stones (diamonds and gemstones) when required
- Ensure proper handling, storage, and security of high-value repair items
- Manage resizing, prong rebuilding, stone tightening, clasp repair, polishing, rhodium plating, and restoration projects
- Handle warranty repairs and post-sale service requests
- Maintain organized digital records of all repair orders and updates
- Resolve customer concerns related to repairs with professionalism and urgency
- Track patterns to support workflow improvements within the repair department
- Track costs and profits of return processes to ensure repairs are profitable
- Experience in jewelry repair coordination, jewelry sales, or a bench jewelry environment preferred
- Strong understanding of common jewelry repair processes (sizing, prong tightening, stone setting, polishing, plating)
- Highly organized, detail-oriented, and reliable
- Comfortable handling high-value diamond and gold merchandise
- Strong communication skills and ability to manage multiple projects at once
- Punctual and dependable with a professional attitude
- Knowledge of the Diamond District is a plus
- Experience using is preferred, but not required
- Legal authorization to work in the U.S. and valid photo ID required
Pay: $20.00 – $26.00 per hour (based on experience)
Subject to increase over time based on performance
Schedule:
Full-time, Monday – Friday
Standard shift: 10:00 AM – 6:00 PM (8 hours)
Occasional weekend availability may be required
Location: In-person, New York, NY 10036 (Diamond District)
- Paid time off
- Employee discount
- Opportunity to work directly with high-end diamond and custom jewelry
- Hands-on experience in repair and restoration of luxury pieces
- Work with a fast-growing, respected brand in the Diamond District
- Clear room for advancement into production management or operations roles
If you’re looking for a serious opportunity in the luxury jewelry world — and you’re ready to take ownership of a critical department that protects the integrity and quality of every piece we sell — we want to hear from you. At TraxNYC, every detail matters.
Check out our social media below
Instagram: : https://
YouTube: https://
Facebook: : Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40 – 50 per week
Benefits:
Employee discount
Paid time off
Ability to Commute:
New York, NY 10036 (Required)
Work Location: In person
About TraxNYC
TraxNYC is a high-end luxury jewelry brand renowned for crafting some of the most exquisite and detailed jewelry pieces in the world. With a history of innovation and a commitment to the finest craftsmanship, we are looking for a talented, creative, and detail-oriented Jewelry Designer who specializes in 3D modeling and CAD design to join our growing team. This is a unique opportunity to work in an exciting, fast-paced environment with a team that values both artistic vision and technical expertise.
Position Overview
We’re looking for someone who’s obsessed with jewelry design — not just CAD. This role is all about creating new collections, sketching concepts, building ideas with the team, and helping bring pieces to life from start to finish. You’ll also be hands-on in production: finishing, assembling, polishing, and helping push pieces from concept → final product.
Key Responsibilities:
* Design new pieces + full collections
* Develop creative concepts based on trends + brand direction
* Work hands-on with pieces during production (finishing, detailing, prepping for stones, etc.)
* Collaborate with in-house jewelers to turn ideas into real jewelry
* Help improve designs so they look clean, premium, and on-brand
* Assist with custom projects when needed
- Keep up with trends and bring fresh ideas to the table
Qualifications:
* Strong creativity + love for jewelry design
* Experience sketching concepts or designing collections (portfolio helps)
* Understanding of stones, metalwork, and modern jewelry styles
* Hands-on jewelry production or bench experience is a big plus
* Good eye for detail + quality
- * Team player, reliable, organized
- Strong communication skills and ability to multitask under pressure
- Punctual and dependable with a professional attitude
- Legal authorization to work in the U.S. and valid photo ID required
Why Join Us?
* You get to design real pieces that actually get produced
* Work with a brand known for high-end, unique jewelry
* Room to grow into senior designer or production lead
- * Fun, fast-paced team that stays creative
Compensation & Schedule:
- Pay: $18.00 – $26.00 per hour (based on experience)
- Subject to increase over time based on performance
- Schedule:
- Full-time, Monday – Friday
- Standard shift: 10:00 AM – 6:00 PM (8 hours)
- Occasional weekend availability may be required
- Location: In-person, New York, NY 10036 (Diamond District)
Perks & Benefits:
- Paid time off
- Employee discount
- Opportunity to contribute creatively to high-end custom pieces
- Work with a fast-growing, respected brand in the luxury jewelry space
- Clear room for advancement within the production and design departments
If you’re looking for a serious opportunity in the luxury jewelry world — and you’re ready to apply your creativity, organization, and industry knowledge — we want to hear from you. At TraxNYC, every detail matters.
Check out our social media below
Instagram: : https://
YouTube: https://
Facebook: :
TraxNYC is looking for a motivated and detail-oriented Production Assistant to join our team in the heart of Manhattan’s Diamond District. This is an excellent opportunity to gain hands-on experience in the luxury jewelry industry, supporting the production of high-end, custom-made pieces for clients worldwide — including celebrities, athletes, and collectors.
Check out our Team & Workspace here: is a hands-on, in-person role ideal for someone who thrives in a fast-paced, detail-driven environment. You’ll play a central role in the production process — coordinating jobs, communicating with vendors, maintaining tight records, handling repairs and returns, and assisting in the creation of new jewelry designs and product lines. Strong organizational skills are essential — you’ll be trusted with high-value inventory, tight timelines, and critical production workflows.
You don’t need deep prior jewelry production experience — but you do need strong organizational skills, attention to detail, and the willingness to work in a fast-paced, hands-on environment.
As a Production Assistant, you’ll help keep the flow of jewelry production running smoothly — from tracking jobs and communicating with vendors to handling repairs, packaging, and basic quality checks.
Key Responsibilities:
- Assist with picking up and dropping off jewelry, molds, castings, and stones within the Diamond District
- Support coordination with jewelers, setters, polishers, casters, and engravers
- Track timelines and maintain organized records of orders, jobs, and inventory
- Prepare simple paperwork for casting, setting, and quality control
- Conduct basic quality checks (e.g., making sure stones are secure, polish is clean)
- Help manage repairs and returns, ensuring they are logged and tracked properly
- Assist with photography, packaging, and maintaining the production area
- Support sourcing of stones and materials as directed
- Provide general support to the production team as needed
What We’re Looking For:
- Interest in jewelry, design, or production (experience in the industry is helpful but not required)
- Highly organized, detail-oriented, and reliable
- Comfortable working with high-value merchandise
- Strong communication skills and ability to multitask under pressure
- Punctual and dependable with a professional attitude
- Knowledge of the Diamond District is a plus, but not required
- Experience using is preferred, but not required
- Legal authorization to work in the U.S. and valid photo ID required
Compensation & Schedule:
- Pay: $18.00 – $26.00 per hour (based on experience)
- Subject to increase over time based on performance
- Schedule:
- Full-time, Monday – Friday
- Standard shift: 11:00 AM – 7:00 PM (8 hours)
- Occasional weekend availability may be required
- Location: In-person, New York, NY 10036 (Diamond District)
Perks & Benefits:
- Paid time off
- Employee discount
- Opportunity to contribute creatively to high-end custom pieces
- Work with a fast-growing, respected brand in the luxury jewelry space
- Clear room for advancement within the production and design departments
If you’re looking for a serious opportunity in the luxury jewelry world — and you’re ready to apply your creativity, organization, and industry knowledge — we want to hear from you. At TraxNYC, every detail matters.
Check out our social media below
Instagram: : https://
YouTube: https://
Facebook: : Type: Full-time
Pay: $17.00 - $26.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- New York, NY 10036 (Required)
Work Location: In person
Location: Midtown Manhattan (Diamond District)
Pay: Starting $20–$30/hr (based on experience; salary will increase after evaluations)
Schedule: Full-Time, In-Office
Reports To: COO (Micky Bell) & Founder (Maksud Agadjani)
About TraxNYC
TraxNYC is a fast-growing luxury jewelry company in New York City, specializing in custom jewelry, high-end diamonds, luxury watches, and content-driven retail. We operate in a fast-paced environment with a young, motivated team focused on long-term growth, trust, and aligned goals. We are seeking a highly organized Executive Assistant / Operations Assistant who wants to build a serious career in business operations, administration, and executive support.
Position Overview
We are looking for a detail-oriented, analytical, and proactive Executive Business Operations & Strategy Assistant to support senior leadership. This person will assist in operations management, executive support, administrative organization, financial tracking, sales auditing, and project coordination.
This role is ideal for someone searching for an executive-level support position within a luxury brand, jewelry company, or high-growth business, who wants hands-on involvement in day-to-day operations.
Key Responsibilities
Executive Assistant + Administrative Support
• Manage, organize, and prioritize emails for the COO and Founder
• Handle executive communication, follow-ups, and administrative scheduling
• Maintain operational documents, Google Workspace files, and task systems
Operations & Business Management
• Assist in business travel planning, event coordination, jewelry show registrations
• Help organize company promotions, marketing initiatives, and internal workflow systems
• Support daily operations, deadlines, and internal communication structures
Financial Tracking & Accounting Support
• Help audit Amex and credit card charges
• Track recurring monthly expenses, subscriptions, and vendor payments
• Support accounting with documentation reviews and discrepancy identification
• Assist with gold scrap, dust logs, and production inventory checks
Sales Auditing & KPI Oversight
• Work with leadership to review sales activity, Instagram DMs, and lead management
• Audit CRM data, KPIs, and reporting accuracy in
• Manage inbound Instagram and Facebook leads for the sales department
Hiring, Staffing & HR Support
• Assist with screening candidates, resume evaluation, and interview coordination
• Identify strong potential hires and provide input on culture fit and work ethic
What We’re Looking For
• Executive Assistant experience or strong administrative/operations background
• Highly organized, detail-oriented, and reliable
• Strong communication skills and professional presence
• Ability to manage multiple tasks in a fast-paced environment
• Tech-savvy with Google Workspace, Excel, CRM tools ( ), and social media
• Comfortable reviewing communication logs, sales messages, and performance data
• Problem-solver with a no-excuses mindset
• Looking for long-term career growth
Compensation & Growth
• Starting rate: $20–$30/hr based on experience
• Salary will increase based on performance and contribution
• Direct training from senior leadership
• Growth paths into Operations Manager, Executive Strategy, or Business Development
• PTO + Employee jewelry discounts
• Major long-term career opportunities in a luxury brand environment
Learn more about the role here: out our social media below
Instagram: : https://
YouTube: https://
Facebook: :
Job Description:
We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity.
Check out our Team & Workspace here: a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations.
Key Responsibilities:
- Manage and convert inbound online leads into closed sales
- Respond to client inquiries across platforms (website, Instagram, email, etc.)
- Guide customers through jewelry selection, customization, and order processing
- Build and maintain strong client relationships for future business
- Collaborate with design and production teams to ensure accurate order fulfillment
- Maintain clear communication and organized records throughout the sales cycle
- Assist your online clients in person if they visit the showroom
Requirements:
- Proven sales experience (luxury, retail, or commission-based preferred)
- Strong written communication and online customer service skills
- Professional appearance and business etiquette
- Full-time availability: 8-hour shifts, 5 days/week
- Shifts may vary between 10:00 AM – 6:00 PM (morning) and 2:00 PM – 10:00 PM (evening)
- Scheduled days and shifts will vary week to week
- Highly motivated, self-disciplined, and eager to grow
Bonus Points For:
- Experience in jewelry, luxury retail, or custom goods
- Background in high-ticket online sales or e-commerce
- Familiarity with NYC’s Diamond District or fine jewelry industry
- Experience using or similar workflow/project management tools
Compensation & Growth:
- Commission-based pay starting at 12% of profits — no cap on earnings
- Realistic income potential: $60,000–$120,000+ annually, depending on performance
- Paid time off + employee discount
- High volume of inbound leads and online traffic
- Opportunity to transition into in-store, high-end client sales as you grow
If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work.
Check out our social media below
Instagram: : https://
YouTube: https://
Facebook: :
Job Description:
We’re looking for sharp, motivated, and career-driven individuals to join a talented, young team working to elevate one of the most dynamic luxury jewelry brands in New York. Based in the heart of Manhattan’s Diamond District, our showroom is a fast-paced, high-energy environment filled with ambitious professionals passionate about building something big — for the brand and their own careers. If you’re detail-oriented, polished, work well under pressure and ready to take your work seriously, this could be your opportunity.
Check out the Team and Showroom here: a full-time Jewelry Showroom Associate, you’ll play a key role in the daily flow of our luxury showroom. This in-person position requires focus, professionalism, and quick thinking. You’ll assist the sales team, interact with clients, manage high-end inventory, and help display elite jewelry pieces in eye-catching ways.
As you grow in the role, you’ll have the chance to take on more responsibility — including handling memos, managing consignment inventory, and curating standout pieces for the showroom window. You’ll become an essential part of both our customer experience and our visual presentation.
What We’re Looking For:
- Strong attention to detail and organization
- Confident, professional, and personable communication skills
- Ability to multitask and adapt in a fast-moving environment
- Interest in luxury jewelry, fashion, or high-end retail
- Someone hungry to grow within the company and build a lasting career
Bonus If You Have:
- Experience in retail, showroom, or customer service
- Background in inventory, logistics, or visual merchandising
- A strong sense of style and presentation
If you’re ready to work alongside a high-performance team and help shape the future of a leading jewelry brand, we want to hear from you.
Check out our social media below
Instagram: : https://
YouTube: https://
Facebook: : Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- New York, NY 10036 (Required)
Work Location: In person
About TraxNYC
TraxNYC is one of New York City’s leading custom jewelry houses, serving global clientele with premium gold, diamond, and luxury timepiece designs. Our brand thrives on precision, creativity, and execution at the highest level — and we’re now seeking a driven, versatile professional to help us elevate our customer experience and internal operations.
The Role
We’re hiring a Customer Service & Operations Specialist — someone who does far more than just answer phones. You’ll act as the bridge between our clients, sales team, and production departments, ensuring every customer interaction reflects the excellence our brand is known for.
This role is ideal for someone who is:
- Career-focused, not clock-focused.
- Solution-oriented, not excuse-oriented.
- Comfortable in a fast-moving luxury environment, directly supporting management and improving systems daily.
You’ll be trained directly by senior leadership and play a hands-on role in optimizing communication, tracking orders, managing escalations, and ensuring smooth coordination across departments.
Key Responsibilities
- Handle all client communications (calls, emails, reviews) with precision, calm, and clarity.
- Support high-end sales clients with order updates, logistics, and after-sales service.
- Collaborate directly with the Sales Manager and team leads to strengthen processes.
- Track and follow up on production and repair timelines with accuracy and urgency.
- Identify recurring client issues and propose operational improvements.
- Assist with CRM management, documentation, and cross-department coordination.
- Contribute ideas and help build better systems — not just follow them.
What We’re Looking For
- 1+ years of jewelry or luxury industry experience (required for top consideration).
- Strong communication and written skills, with a professional, composed presence.
- Highly organized and adaptable — able to pivot quickly and manage multiple tasks.
- Team player mindset with the humility to learn and the confidence to lead when needed.
- Tech literate — able to learn CRM systems, Google Workspace, and .
- Authorized to work in the U.S.
Compensation & Growth
- $20–$25/hr depending on experience and contribution.
- Paid Time Off + Employee Jewelry Discounts + Bonus for Good Reviews.
- Real growth opportunities into Sales Operations, Executive Assistant, or Customer Experience Management roles.
- Direct mentorship from company leadership and exposure to the business end of luxury jewelry.
This Role Is Not For You If:
- You’re looking to “just answer calls.”
- You avoid accountability or shy away from fast-paced environments.
- You prefer routine over growth.
Apply If You:
- Take pride in your communication, presentation, and follow-through.
- Want to build a career in the jewelry or luxury service industry.
- Thrive on structure, leadership, and being part of a winning team.
TraxNYC
New York, NY 10036
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Ability to Commute:
- New York, NY 10036 (Required)
Work Location: In person
Company Description
TraxNYC, located in New York City, specializes in crafting luxury jewelry that combines bold designs with exceptional quality. Renowned for its commitment to superior craftsmanship, personalized service, and timeless creations, the company is dedicated to delivering stunning jewelry pieces that exceed expectations. With a passion for excellent customer experiences, TraxNYC ensures a seamless process whether customers are purchasing custom jewelry or requesting expert repairs.
Role Description
This is a full-time, on-site role based in New York, NY, for a 3D Print & Wax Technician Assistant specializing in jewelry production. The responsibilities include assisting in the preparation and operation of 3D printing and wax production equipment, maintaining production schedules, and ensuring the accuracy and quality of printed designs. The assistant will also assist with routine maintenance of machinery and contribute to a collaborative production environment.
3D Printing & Wax Handling
- Assist with operating wax 3D printers (setup, start jobs, monitor prints)
- Remove, clean, and post-process wax prints carefully
- Inspect wax models for defects (cracks, layer issues, incomplete prints)
- Label, organize, and track wax models for casting
Production Support
- Prepare waxes for casting (spruing support, storage, handling)
- Maintain cleanliness and organization of print and wax stations
- Assist with printer maintenance (resin/wax refills, cleaning, basic troubleshooting)
- Track daily print jobs and report issues to senior technicians
Quality Control
- Ensure wax models meet quality standards before casting
- Follow proper handling techniques to avoid breakage or distortion
- Communicate print or design issues promptly
Documentation & Workflow
- Log print jobs, failures, and reprints
- Help maintain production schedules and timelines
- Follow standard operating procedures (SOPs) and safety guidelines
Qualifications
- High attention to detail
- Comfortable working with small, delicate components
- Willingness to learn jewelry production processes
- Reliable, organized, and punctual
Preferred(Nice to have)
- Experience with 3D printers (wax or resin)
- Jewelry manufacturing or casting experience
- Familiarity with CAD files or design workflows
- Experience working in production, manufacturing, or lab environments
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- New York, NY 10036 (Required)
Work Location: In person
