Touchstone Communities Locations Jobs in Usa

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Description

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

• Complete move-out paperwork according to governing regulations.
• Perform unit move-out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.  
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

Are you passionate about delivering unparalleled service and creating exceptional living experiences? CIG Communities, a leader in property management, is seeking an experienced and dedicated Community Manager for property Avant. As the Community Manager, you will play a pivotal role in ensuring the seamless operations of this prestigious property while fostering strong resident relationships and maintaining the highest standards of excellence. If you thrive in a dynamic, high-end environment and are ready to elevate your career, we want to hear from you!

Job Description: Responsible for ensuring the efficient operations of the property under the direction of the Regional Manager.

Primary duties and responsibilities: Responsibilities are to include the following but are not limited to the job functions as outlined below. Additional tasks may be assigned as deemed necessary to the productivity of the site and management company.

Your Impact:

As the Community Manager, you will oversee the efficient operations and ongoing construction of Avant, drive resident satisfaction, and foster a vibrant community. You will be the key leader ensuring that the property thrives operationally and financially while delivering on our promise of a superior living experience.

Key Responsibilities:

• Lead the on-site team with professionalism, ensuring alignment with CIG Communities’ values and goals.
• Manage the property's operating budget, ensuring adherence to financial objectives.
• Oversee leasing and resident retention efforts, including renewals, referrals, and community events.
• Ensure compliance with all company policies, Fair Housing laws, and safety standards.
• Supervise daily property inspections, maintenance schedules, and vendor relations to maintain high standards.
• Drive operational efficiency through timely data entry, report generation, and adherence to procedures.
• Act as the main point of contact for residents, addressing inquiries, requests, and complaints courteously and efficiently.
• Recruit, train, and evaluate property staff, building a high-performing and motivated team.

What You Bring:

• Proven experience as a Community Manager with a focus on new luxury lease up communities or equivalent leadership role in property management.
• Strong focus on customer experience and operational excellence.
• Exceptional communication, problem-solving, and organizational skills.
• Knowledge of property management software and proficiency with Microsoft Office Suite.
• A proactive, solution-oriented mindset with the ability to thrive in a fast-paced environment.

Why Join CIG Communities?

• Growth Opportunities: Be part of a company doubling in size, offering significant career advancement potential.
• Supportive Culture: Join a team that values innovation, collaboration, and excellence.
• Comprehensive Benefits: Competitive salary, health benefits, 401(k), and generous time off policies.
• Community Impact: Contribute to our mission of providing exceptional living spaces and giving back through our CIG Cares initiative.

Make a difference in your career while transforming the lives of our residents. Join the CIG Communities family today!

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) or one to three years of related experience and / or training, or equivalent combination of education and experience.

• Problem solving: Ability to apply common sense and the understanding to carry out detailed written or oral instructions and the ability to deal with problems as they arise to various degrees with the help of their direct supervisor.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Branch & Community Development Manager is responsible for strategic implementation of business development plans to drive branch growth and profitability, identifying and pursuing new business opportunities to acquire and retain customers, and developing ongoing partnerships with internal and external business partners.

The person in this position will lead by example in the areas of community involvement, calling efforts, and customer service, including administering the Bank's strategy for achieving the annual goals and objectives relating to Loan Growth, Deposit Growth, Financial Services, Credit Administration and Business Development. As the manager of the branch, this position will maintain oversight to ensure that the branch is in compliance with operating policies and procedures.

Essential Responsibilities:

• Implement business development strategies, including calling efforts to promote the Bank's product & service solutions with emphasis on deposit growth
• Actively participate in the community in a manner that reflects favorably on the Bank; keep the Bank's profile highly visible and professional
• Build and maintain strong relationships with customers, local businesses, and community organizations
• May approve or reject loan applications within individual lending authority
• May oversee a loan portfolio consisting of consumer and/or business customers
• Maintain a strong knowledge base of bank policies, procedures, loan products, pricing and use this knowledge to educate prospects on the advantages of Community Bank
• Refer applicable loan opportunities to Bank business partners
• Collaborate with other business partners & Bank affiliates to identify referral opportunities
• Lead in the selection of new branch personnel and support scheduling to ensure branch coverage
• Ensure staff is trained to meet customer sales and service needs as well as branch objectives
• Discuss individual sales and customer service performance versus objectives with the appropriate supervisor on a frequent basis
• Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timelymanner.
• Perform other duties as assigned or directed

Education, Training and Requirements:

• Bachelor's Degree in Finance or Business or equivalent training preferred
• Specialized financial services experience preferred Valid driver license, reliable transportation
• All applicants must be 18 years of age or older

Skills:

• Proficient reading, writing, grammar and mathematics skills
• Proficient interpersonal communication, negotiation, and sales skills
• Sound judgment and reasoning
• Ability to prioritize
• Proficient PC knowledge
• Must be able to consistently demonstrate the Company's core values: Integrity, Excellence, Teamwork, and Humility

Experience:

• Six (6) years of sales/business development experience normally required including three (3) years of experience in related banking and/or lending positions preferred
• Minimum two (2) years supervisory experience required

Other:

This position requires National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).

Hours: 40 hours per week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

When you sell senior living, you’re not just meeting a goal — you’re changing someone’s story. In this role, every conversation has the potential to bring comfort, every tour can offer hope, and every “yes” helps a family breathe a little easier. At Country Meadows, our Senior Living Community Sales Director knows how to balance empathy with urgency — building trust while moving families forward. You’ll connect people not just to a place, but to a purpose-filled life surrounded by care, community, and peace of mind. And you’ll do it all with heart, hustle, and a deep belief in making life better — one resident at a time.

Full time, includes a weekend and holiday rotation.

Senior Living Community Sales Director Responsibilities:

• Connect with prospective residents and their families — build trust, uncover needs, and guide them toward saying “yes” to their new home.

• Lead engaging tours (in-person and virtual), answer questions with confidence, and tailor the experience to each family’s unique situation.

• Own the follow-up — because great salespeople know the fortune is in the follow-through.

• Build a strong referral network with healthcare providers, clergy, service organizations, and other community partners who influence senior care decisions.

• Represent the community at events, open houses, and outreach opportunities — you'll be the face of Country Meadows and the heart of our sales efforts.

• Collaborate with campus and clinical teams to ensure a smooth, supportive move-in process.

• Track leads and activity in CRM software to stay organized, accountable, and on top of your goals.

• Keep occupancy strong by balancing compassion with persistence — and never losing sight of the impact each move-in has.

Senior Living Community Sales Director Requirements:

• Bachelor’s degree in Marketing, Business, Human Services, or a related field preferred. Certification/licensure in assisted living/personal care a plus.

• Proven experience in relationship-based sales — senior living, healthcare, hospitality, or long-term-care insurance backgrounds are all welcome.

• Confidence in guiding complex decisions — especially those that involve multiple family members and emotional weight.

• Understanding of personal care, assisted living, or memory care is a strong plus.

• Comfort using CRM systems and managing details, follow-ups, and pipelines with precision.

• Warm, outgoing, and self-motivated, with a natural ability to move conversations forward while making people feel truly heard.

• A genuine respect for older adults and a passion for helping families feel confident, comfortable, and supported.

Our investment in you:

• Above standard industry pay and comprehensive benefits including Highmark Blue Shield and employer-matching 401(k)

• Length of service bonus

• Generous paid time off, including holidays, your birthday and a Personal Day of Meaning and the opportunity to roll over unused time

• Supplemental life insurance, company-paid short-term disability and supplemental short- and long-term disability plans

Our support for you:

• Family-owned, private company based in Hershey, Pa.

• Direct access to your supervisory team

• Incentivized career paths and tuition reimbursement

• On-the-job training and continuing education

• Employee assistance program for you and your family

• Co-worker Foundation (grants for in time of need)

• Helping Hand interest-free loans

About Country Meadows:

We have over 2500 co-workers who are serving our residents with meaning, thriving with purpose and leading our company with innovation! We have been serving seniors for over 35 years, and we invite you to join our vision for making lives better.

EOE

Brandywine Counseling & Community Services (BCCS) is looking for a passionate Community Mobilizer to join our Hep-C Program! If you’re driven to empower communities and make a real impact on public health, we want you on our team. This position is based out of our Wilmington location, but will need to travel statewide.

About BCCS

Since 1985, BCCS has been a trusted provider of substance abuse and behavioral health services. We support individuals and families affected by mental illness, substance use, HIV, and related challenges, helping our community recover with dignity through Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

As a Community Mobilizer, you’ll:

• Initiate and develop a social process in selected communities of collective analysis of community problems and collective action leading to solutions of those problems, and to make the process self-sustaining and self-managing.
• Responsible for organizing and attending stakeholder meetings such as coalition and committee meetings.
• Organize and engage community members with like-minded goals in order to benefit the mission of the program/organization/community. 
• Conduct community presentations.
• Provide educational materials to the focus populations.
• Demonstrate knowledge that can affect health on multiple levels.
• Empower others to take charge of their health.
• Establish and maintain relationships with partner organizations.
• Coordinate and deliver services that promote the community’s health and welfare.
• Advocate for those experiencing barriers to access care.
• Participate in projects that enhance well-being.
• Maintain a list of resources and contacts.

Schedule:

• Monday-Friday, 7:00 a.m. – 3:00 p.m.

Qualifications:

• Option 1: Associate’s Degree with 3–5 years of prevention/addiction experience OR
• Option 2: Bachelor’s Degree in Psychology, Human Services, or related field with 1–3 years of prevention/addiction experience
• Required: Valid driver’s license (≤2 points)
• Required: Personal vehicle available for use

Compensation & Benefits:

• Group medical, dental, and vision coverage with low employee costs
• 34 paid days off annually
• Tuition reimbursement
• A retirement plan with company match of up to 4%!
• BCCS is a qualified employer for PSLF
• Opportunity for advancement

Who should apply?

At BCCS, your work goes beyond a job, it's making a lasting impact on the health and well-being of our communities. If you’re ready to make a difference, apply today.

Position Summary:

The Manager of Client Services and Community Outreach at Entrusted Hearts Home Care leads efforts to ensure exceptional client care while driving growth through community engagement. This role oversees daily office operations, develops and maintains key referral relationships, executes marketing initiatives, and fosters client acquisition, satisfaction, and retention. The ideal candidate is self-motivated, relationship-focused, and passionate about making a meaningful impact in home care.

Entrusted Hearts Home Care, a division of Baptist Village Communities, is a growing private duty home care agency serving Owasso and the surrounding areas, committed to providing compassionate, high-quality care. We’re seeking someone who is passionate about connecting with the community, building strong relationships, and helping families access the care they need. If you thrive in a dynamic environment, love engaging with people, and want to make a meaningful impact every day, this is the role for you.

Key Responsibilities:

• Manage efficiently while ensuring high-quality care and exceptional customer service.
• Oversee daily operations of the office in alignment with the organization’s mission, vision, and core values.
• Execute the Home and Community-Based Services (HCBS) strategic marketing plan to achieve growth goals and objectives.
• Position Entrusted Hearts Home Care (EH) as a leader in HCBS within its service area; expanding service opportunities as a result of increasing brand awareness, extending outreach, and generating referrals.
• Focus on client acquisition, satisfaction, and retention.
• Engage with the local community by participating in events and collaborating with organizations and professionals that serve our target audience through community marketing efforts.
• Develop trusted relationships with church and not-for-profit senior living community leaders.
• Cultivate partnerships/relationships with key referral sources with a minimum of 20 in-person visits per month.
• Maintain a detailed marketing and activity log.
• Establish and follow an inquiry process that ensures timely responses, confidence in the organization, and a high inquiry conversion rate.
• Review inquiries to determine next steps and action items.
• Conduct case conferences to ensure client needs are being met.
• Participate in quarterly reviews with the EH Director to evaluate progress toward performance metrics.
• Perform other tasks as assigned by the EH Director.

Qualifications

• Must be self-motivated and able to work independently
• Must possess strong interpersonal skills, the capability of relating to various people and personalities, and must maintain a professional appearance.
• Must demonstrate the ability to hire, direct, and manage personnel.
• Must possess strong organizational and time-management skills.
• Must have a valid Driver's License.
• Must pass a background screening.

Working Requirements

• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately to meet the position requirements.
• Must be able to bend, stretch, reach, lift, or move up to 25 pounds at a time, turn, and walk. Occasionally lift/move up to 50 pounds.

Benefits

• 403B Retirement savings plan
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Paid personal time off
• Referral bonus program
• Tuition reimbursement
• Vision insurance

Interested applicants can apply on our website at

Spark Community Management is a woman-owned, locally operated community association management company serving Whatcom, Skagit, and Snohomish Counties. We support condominium and homeowners associations with organized, responsive, and ethical management.

We value accountability, transparency, and respectful communication, with homeowners, boards, vendors, and each other.

Position Overview

The Community Manager serves as the primary point of contact for assigned condominium and homeowners associations. This role supports Boards of Directors, oversees daily operations, coordinates vendors, and ensures compliance with governing documents and Washington State law.

This position requires strong independent judgment, excellent communication, and the ability to manage multiple priorities while knowing when to escalate matters for board direction or legal review.

Key Responsibilities

Community & Board Support

• Serve as the primary liaison for assigned associations
• Advise Boards of Directors on governance, policies, and best practices
• Exercise independent judgment within board-approved policies and escalate matters requiring board direction or legal review
• Prepare board meeting agendas, management reports, and meeting minutes
• Track and follow up on board action items

Operations & Maintenance

• Coordinate maintenance, repairs, and capital projects
• Solicit and review vendor bids and proposals
• Manage vendor communication, scheduling, and follow-through
• Respond to homeowner inquiries and service requests within established response standards

Financial Coordination

• Review monthly financial statements for accuracy and clarity
• Assist with annual budget preparation and planning
• Coordinate with accounting support on AP, AR, reserve transfers, and invoices
• Support collections and delinquency processes in accordance with board-adopted policies

Compliance & Administration

• Enforce governing documents consistently and professionally
• Issue violation notices and monitor compliance
• Maintain accurate association records and documentation
• Ensure compliance with applicable Washington State HOA and condominium statutes
• Maintain professional, timely, and documented communication with homeowners, board members, and vendors

Qualifications

Preferred

• 2+ years of community association management experience
• Strong written and verbal communication skills
• Ability to exercise sound judgment and manage competing priorities
• Comfortable working within property management software and documented workflows
• Proficiency with Microsoft Outlook and Microsoft Office tools
• Valid driver’s license and ability to attend site visits as needed

Nice to Have

• Experience with AppFolio
• CMCA, AMS, or CAI credentials
• Familiarity with Washington State HOA and condominium law

Work Environment & Physical Requirements

• Typical work hours are weekday business hours, with occasional evening board meetings as required
• Ability to occasionally walk properties, climb stairs, and attend on-site inspections

Compensation & Growth

• Compensation commensurate with experience and credentials
• Opportunities to take on larger portfolios, mentorship roles, or leadership responsibilities as the company grows
• Hybrid work flexibility
• Structured systems and realistic workloads
• Supportive, professional team culture

Benefits:

• Health insurance
• Paid time off