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STORE DIRECTOR, LUXURY HOME RETAIL STORE

LOCATION: NEW YORK, MIDTOWN EAST

POSITION SUMMARY

The Store Director is the key leader responsible for overseeing daily operations, driving revenue

growth, and fostering a culture of teamwork and excellence in a dynamic multi-story retail &

showroom experience. This role involves strategic planning, team leadership, client relationship

management, and ensuring the store aligns with brand standards to achieve sales targets and

profitability.

KEY RESPONSIBILITIES

• Develop and implement new and diverse sales strategies to drive revenue and nurture
• profitable relationships with clients
• Lead and inspire a team of sales associates and support staff through training, performance evaluations and professional development
• Oversee store operations, including inventory management, visual merchandising, floor layouts, and compliance with health, safety, and operational standards
• Cultivate exceptional client experiences by building long-term relationships, personalizing services, and implementing new loyalty programs to enhance repeat engagement
• Monitor KPIs such as sales metrics, customer feedback,operational efficiency; prepare reports and recommend improvements
• Oversee and support an Events & Experience specialist to manage ongoing events and space rentals at the store; an Arts specialist with good network of potential customers for our art pieces; and a CRM specialist for client acquisition and retention improvements
• Collaborate with corporate team on marketing initiatives, product assortments, and store events and space rentals for external corporate or private events
• Manage budgets and resource allocation to ensure financial health while supporting growth opportunities like popups or events
• Stay informed on industry trends in luxury home retail, including digital integration, to innovate and grow

QUALIFICATIONS

• 5-10+ years of progressive experience in luxury retail, with at least 3-5 years in a leadership role such as Store Manager or Director, ideally in home goods, furniture, or lifestyle brands
• Proven track record of driving sales growth and achieving KPIs in a competitive city
• Strong interpersonal and communication skills, with the ability to build relationships at all levels, including high-net-worth clients
• Knowledge of luxury home retail trends, visual merchandising, and operational retail systems
• Ability to manage and grow business areas such as interiors, art and hospitality; and
• oversee a strong events business
• Entrepreneurial mindset with excellent problem-solving, analytical, and decision-making abilities
• Availability for flexible hours, including weekends and evenings, as required in retail

Retail HR Manager

Hybrid | Robbinsville, NJ Office or Soho New York, NY (4 days in-office)

Position Overview

A growing consumer organization is seeking a hands-on and strategic Retail HR Manager to lead HR operations across its retail population. Reporting directly to the Vice President of Human Resources, this role will serve as the primary HR partner to field leadership — supporting organizational effectiveness, employee engagement, and compliance while helping to drive a high-performance, people-first culture.

This position plays a critical role in aligning HR strategy with retail business objectives and is ideal for someone who enjoys balancing employee relations, talent development, and operational HR execution in a fast-paced, evolving environment.

Key Responsibilities

Employee Relations & Engagement

• Serve as a trusted advisor to retail leadership on complex employee relations matters, offering strategic guidance and risk mitigation
• Lead investigations and resolution of sensitive employee issues in partnership with legal counsel
• Partner with senior HR leadership on performance management matters, including corrective action and terminations
• Maintain accurate and confidential records supporting employee engagement and discipline processes
• Support company-wide HR initiatives, cross-functional projects, and community programs

HR Business Partnership

• Collaborate with regional leaders and retail leadership to identify organizational development opportunities
• Drive performance management processes including goal setting, coaching, and succession planning
• Provide support on performance evaluation cycles and merit planning
• Analyze HR data and metrics to inform business decisions and improve workforce effectiveness
• Facilitate leadership development and training initiatives to strengthen management capability
• Conduct exit interviews and analyze onboarding and engagement survey feedback
• Interpret and ensure consistent application of HR policies and procedures
• Remain current on U.S. and Canadian labor legislation to ensure compliance and mitigate organizational risk

Talent Acquisition Support

• Support recruitment of retail employees, including requisition and offer approvals within talent systems
• Partner with hiring managers to enhance recruiting processes and candidate experience
• Collaborate with HR to develop competitive offer strategies and improve retention
• Support proactive pipeline-building through networking and employer branding initiatives
• Participate in college recruiting and career fairs to attract emerging talent

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5–7 years of experience in an HR Business Partner or Retail HR capacity
• Strong knowledge of employment laws across NY, NJ, CA, and Canada
• Prior experience supporting retail populations strongly preferred
• Experience with Workday or similar HRIS platforms
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)
• HR certification (SHRM-CP/SCP or PHR/SPHR) a plus

Skills & Attributes

• Exceptional relationship-building and influencing skills
• Ability to coach and support leadership through complex people challenges
• Strong written and verbal communication skills
• Highly organized with exceptional attention to detail
• Hands-on approach with the ability to manage multiple priorities
• Strategic thinker with sound judgment and decision-making ability
• Demonstrated project management and leadership capabilities
• Ability to maintain professionalism and confidentiality in sensitive situations
• Flexible and adaptable in a dynamic environment

This role offers the opportunity to have meaningful impact on employee experience and organizational culture across a growing retail footprint ideal for an HR leader who enjoys partnering closely with the business while driving operational excellence.

Salary $130-$140K base plus bonus

Only shortlisted candidates will be contacted.

Vice President, Handbag Design & Merchandising

Location: Midtown NYC – Onsite/Hybrid

Vice President, Handbag Design & Merchandising

• Lead the creative, strategic, and commercial direction of the Handbag division, overseeing design strategy, merchandising, line architecture, and execution for multiple brands.

• Drive category elevation and growth across licensed and private-label handbag programs while identifying new markets and licensing opportunities.

• Provide senior leadership to the handbag design and merchandising team; collaborate closely with Sales, Licensing, Sourcing, Planning, and Finance.

• 10+ years leadership experience in handbag/accessories design and merchandising; strong technical expertise in construction, materials, and costing; experience in private-label, licensing, or vertically integrated environments; strong commercial acumen.

• Periodic domestic travel for market appointments, vendor meetings, and innovation research.

Company Information

• Vertical Fashion Accessories Designer/Manufacturer- selling to better and mid-range department stores, etc.

• Expand and elevate the handbag category, accelerate licensing opportunities, and strengthen strategic design and merchandising capabilities.

• New York HQ with onsite/hybrid schedule, weekly in-office expectation

Leadership & Culture

• Reports to President of Handbags
• Creative, collaborative, entrepreneurial, and commercially driven environment.
• Emphasis on cross-functional partnership, innovation, and forward-thinking product leadership.
• Founder-led company

Benefits & Appreciation

• Opportunity to shape the direction, growth, and licensing strategy within a scaled accessories business.
• Competitive compensation $180k or more + annual bonus
• Employer-paid medical/dental/vision; 401(k) match; PTO and holidays.
• Employee discount

Compensation: Base Salary $190K+, depending on experience

Only shortlisted candidates will be contacted.