Software Platform Developer (Part-Time)

About this Position:

Job Title: Software Platform Developer

Roles/Responsibilities:

• Administer and configure Telestaff and WFM modules to meet the organization’s needs.
• Maintain the user access, security roles, and workflows.
• Ensure data security by managing user access and system permissions according to best practices and organizational policies.
• Oversee the system integrates properly with other internal HR and payroll systems.
• Assist with manual data imports, exports, and updates between systems.
• Provide technical support and troubleshooting assistance to end users.
• Escalate issues to the support team when necessary and ensure timely resolution.
• Create and generate customized reports (time and attendance, payroll, compliance, etc.).
• Assist in audits and maintain compliance with labor laws, company policies, and internal controls.
• Work with City teams to recommend system improvements and upgrades.
• Lead implementation of product updates, new features, and best practices.
• Test system upgrades and new features to ensure functionality and alignment with business needs.
• Conduct training sessions for new and existing employees.
• Provide knowledge transfer including proper documentation to City key personnel.

Required Qualifications:

• Excellent communication and interpersonal skills to interact effectively with users at all levels.
• Knowledge of labor laws and compliance regulations.
• Expertise with integrations between workforce management systems and other enterprise systems.
• Expertise with workforce management reporting tools.
• Expertise in workforce management administration (specifically Pay Policies, Employment Terms).
• Expertise in workforce scheduling and staffing administration (specifically Work Codes, Dynamic Values, Tag References).

"No phone calls please."

"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."